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Al-Don Indoor Air Quality Specialists

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning,

About us

Are You Looking for Heating & Cooling Solutions in the Greater St. Louis Area? Al-Don Indoor Air Quality Specialists is a family owned company since 1955. We have an EXCELLENT rating with the BBB, N.A.T.E. certified and are licensed with St. Louis County, St. Louis City, St. Charles City, St. Charles County. We are a full service Heating , Air Conditioning , & Indoor Air Quality Specialists. Jeff/Owner strongly believes in educating current and potential customers on the benefits of indoor air quality and keeping customers happy and healthy. Jeff's vision for his company is that AL-DON Indoor Air Quality Specialists becomes a "One-Stop" solution for all your indoor air quality health issues, comfort and environmental needs.

Business highlights

65 years of trusted experience
Emergency Services Offered

Services we offer

Hvac contractor, air conditioning repair service, heating contractor, heating repair, air conditioning contractor

Amenities

Emergency Services
Yes

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 26-41 of 41 reviews

Timothy and Dana M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Alex T.
01/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: During the last Big rains that left many basements under water, I too was a victim of mother nature. I awoke one morning to no heat and no hot water. I walked into my Basement of 18" of standing water. Submerged under water was my boiler and water heater. Being right after Christmas I was in awe of what to do. The owner of Al-don sense of family and compassion was able to see our urgent need (having two small children). He was able to supply our house with a new boiler in a more than timely manner. While maintaining professionalism. His crew was great and respectful. He was able to work with our finances. And most importantly he treated us like a good family member or neighbor. I would highly recommend Al-don for any needs you might need the company for.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Response from Al-Don Indoor Air Quality Specialists
Thank you so much for taking the time to send in a review. We always love to hear from our customers on how we are doing and what areas me might need to improve in. It was a pleasure working with you! Sincerely, The Al-Don Family

Robert T.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Repaired furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Al-Don Indoor Air Quality Specialists
Thank you so much for taking the time to send in a review. We always love to hear from our customers on how we are doing and what areas me might need to improve in. Sincerely, The Al-Don Family

Ernest B.
06/2014
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Heat Pump was not working. Fairly quickly found electrical breaker |had tripped out. Had annual service agreement with this Company |for over 10 years. Recently, long-term appointments were delayed |because of higher priority jobs. Have cancelled agreement. |But they always performed high quality work when here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$72

David P.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went extremely well.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were my routine furnace and air conditioning maintenance people, but when the furnace went out I chose to go with a different company. The other company provided me with a routine service contract so I would not using be using AL-Don Indoor Air Quality Specialists Llc in the future. I had a contract with them and it was $190 for a year. They were punctual. They were thorough and I stopped using them because of their price. They were too pricey. Their price was the highest for a replacement furnace. Their staff is very good and the quality of service is good too.
Description of Work: I used the services of AL-Don Indoor Air Quality Specialists LLC in October 2009 for maintenance of my furnace and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Bradford A.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
Al Don installed a new high-efficiency furnace and air conditioner in my home in spring 2010. They did a very high-quality job and paid close attention to all the details. As a design engineer in my job, I know what to look for. On Nov 16, the furnace developed a problem where the flame would not come on. I called Al Don the next morning, they came to the house that afternoon, found a bad part, got a replacement within an hour or so, and had the furnace back up and running, all at no charge. They seemed genuinely interested in ensuring I was satisfied customer.
Description of Work: Furnace service call (no heat)

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott A.
10/2010
4.0
heating & air conditioning/hvac
  + -1 more
They were fine. They seemed to do a professional job. Their quote was $3000 higher than the other quote. I have not made a decision yet, but they were $3000 higher than the other quote I received.
Description of Work: I had them come in for a quote for replacing the heating and air conditioning unit in my house.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick P.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Job completed quickly and at no charge.
Description of Work: Al-Don installed a new AC/Heating system in 2008 (very nice job) and the AC unit had lost all freon 5/1/10. They repaired and reolaced freon at now charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ron V.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were great.
Description of Work: They installed a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY LOU R.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have been pleased with the work that they do. It is always easy and convenient to schedule an appointment with them. They are always friendly and courteous and I trust having them in my home if I'm not available to be there when they come. I would gladly refer them to others.
Description of Work: I have a service contract with this business. Recently, they were out this spring to do the routine maintenance on my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CHERIE M.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have used them for several years. They are always very professional and courteous. They are prompt and quick to respond to my call. They do a very thorough job and I feel they are honest. I think their prices are reasonable but competitive with others.
Description of Work: They serviced my air conditioner this spring. The price reflects the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

JOYCE S.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
They do an excellent job and show up on time. I have a contract with them and will continue using them in the future.
Description of Work: They've serviced my serviced my HVAC system for close to 18 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha H.
06/2004
5.0
heating & air conditioning/hvac
  + -1 more
WE HAVE USED THIS COMPANY FOR 10 YEARS. THEY HAVE ALWAYS BEEN PLEASANT, PROFESSIONAL, RESPONSIVE, AND ON TIME. THEY DON'T TRY TO SELL US ANYTHING WE DON'T NEED. (LISA IS OUR FAVORITE TECH.)
Description of Work: ANNUAL A/C AND HEATER CLEAN AND CHECK. REPAIRS AND REPLACEMENT AS NEEDED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Catherine B.
05/2004
5.0
heating & air conditioning/hvac
  + -1 more
THIS COMPANY WAS VERY PROFESSIONAL. THE SERVICE WAS EXCELLENT. THEY COULD NOT COME FOR 2 WEEKS AND SENT SOMEONE TO PUT FREON IN MY OLD SYSTEM. THAT DID NOT WORK BECAUSE THE COMPRESSOR WAS ''DEAD''. THEY INSTALLED A USED AIR CONDITIONER FOR US AT NO CHARGE. THEY ALSO OFFERED FREE FINANCING FOR 4 YEARS. THE SALES REPRESENTATIVE WAS ASKED FOR AND GAVE ME A WORKABLE ZONING SYSTEM THAT WOULD HELP COOL MY TOP FLOOR BETTER. THE OTHER COMPANIES DID NOT. I WOULD HIGHLY RECOMMEND THIS COMPANY. THEY WERE ALSO UNDER THE QUOTE OF THE OTHER TWO COMPANIES FOR THE AIR CONDITIONER. THE COST HEREIN SUBMITTED INCLUDES THE ZONING SYSTEM WORK.
Description of Work: HAD AIR CONDITIONER REPLACED AND ZONING DONE ON VENT SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

12/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: THEY SERVICE MY UNIT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

11740 Lackland Industrial Dr, St Louis, MO 63146

http://www.al-don.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Electrical

FAQ

Al-Don Indoor Air Quality Specialists is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

No, Al-Don Indoor Air Quality Specialists does not offer free project estimates.
No, Al-Don Indoor Air Quality Specialists does not offer eco-friendly accreditations.
No, Al-Don Indoor Air Quality Specialists does not offer a senior discount.
Yes, Al-Don Indoor Air Quality Specialists offers emergency services.
No, Al-Don Indoor Air Quality Specialists does not offer warranties.
Al-Don Indoor Air Quality Specialists offers the following services: Hvac contractor, air conditioning repair service, heating contractor, heating repair, air conditioning contractor

Contact information

11740 Lackland Industrial Dr, St Louis, MO 63146

http://www.al-don.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM