SmartHouse Heating & Cooling

it was very informative- but we moved and decided not to invest more money into that home

Provider showed up promptly at the appointment time and immediately got to work examining the furnace. The unit is fairly old and they immediately made note of that. They tested and adjusted all the necessary parts, and noticed one part which needed replacements. Quoted a price on the spot however also mentioned that the part could be obtained for a significant discount from any local home / hardware store and replacement was fairly easy. PROS: Reliable- showed up right at the appointed time Honest- Let us know about the actual price of the replacement part and that it was an easy replacement Professional- My parents were the ones who were at the house and and they commented that the technician was very professional Overall would definitely use them again and will most likely use them to do my A/C tune-up come next spring.

He was amazing! He stayed an hour and a half to explain where every issue might be and how to fix it. He found the problem was actually with our HVAC unit versus our insulation and was able to show the temperature of the air coming out of the floor vents to support his conclusion. He was very knowledgable, kind and polite. I would certainly recommend his services!

I noticed my air conditioner(s) were having trouble keeping the house cool. So I had my HVAC service contractor inspect my systems to make sure all were working well. And they were. Since my home was built in 1988. I was told I should check my insulation. I had 3 companies inspect my attic for possible issues with the insulation. All 3 came to the same conclusion. That I didn't have enough insulation for todays standards. And there were a few areas, where the insulation was not installed correctly. I felt Marc Bluestone (owner of Smart House), was the most thorough. And was very upfront and honest of expectations and realities my home presented. His bid was also very competitive, so I went with Smart House. The installers were on time & very professional. They gave me updates during the two days it took for the job. I was so impressed, I cancelled my present HVAC maintenance contractor. And signed up for Smart House to be my HVAC contractor.

All we received was a quote for insulation. We didn't receive any report or summary of the inspection.

I bought a big deal for this service and they were excellent. I was totally pleased and am using them now for my heating and cooling. I have recommended them to my daughter. I am pleased in every way. They are very personable, knowledgeable and explain everything as they go along. I just was really very impressed. I also signed up for their deal where they come yearly for checkups in the summer and winter.

Excellent. Went far beyond the basics

The individual provided exactly the services stated on the "Bid Deal". He was friendly and very knowledgeable. We would use this company again.

It was a big job and they handled everything as professionals. They covered every detail and cleaned up afterward. Could not have asked for anything more.

He came and was on time. He came and took pictures. He told me that I didn't need any insulation. He e-mailed the pictures, that he took, of my attic.

Great - did first rate job and excellent cleanup after job was completed.

We couldn't be happier. SmartHome took the time to ensure we were informed as to the choices appropriate for our home. They also worked with us on price to be more competitive with our other bids. The installation was quick and done beyond our expectations. SmartHome also handled our rebates for us - we didn't have to do anything at all. Great service all around!

Very well; excellent job. I really appreciate the fact that they were on time and cleaned the work site.

I purchased a home energy audit. We scheduled a day and time for the rep to come to my house and perform the service. I took the day off work and no one showed. I called and the provider had a different day scheduled. Honestly unsure who was at fault, in the end, I didn't follow up for another service call.

The serviceman did a thorough examination of my furnace and pointed out the one part that may likely need replacement within the next few years although this part was still within tolerances at this time.

fine. Very thorough job of cleaning

Marc Bluestone arrived promptly, and after looking over the whole attic, told me my insulation was fine! He said I could certainly add more, but I wouldn't see much in the way of energy savings. I was so impressed with his honesty, I would certainly use this company again.

It was fine. He fixed it fine and its been working ever since. When he did the inspection, something was cracked and he ended up repairing it. He was very professional. He found right away what was wrong and was able to fix it.

My roommate was the one present at the time of the job because I couldn't get off work. I just feel a bit taken advantage of.

Marc is very knowledgeable and personable. He inspected the house with particular attention to the attic in our older home. He recommended attic insulation as the most cost-effective way to improve our energy efficiency. We accepted his bid and his team of 2 workers finished the job in about 1/2 day. Workers cleaned up area nicely. Since it was January, we actually noticed a difference in the master bedroom/bath area right away, with a change from R-18 to R-49. Rooms no longer feel cooler than the rest of the house.

I had a very good experience with them. A handful of people came to do the work. They were on time and courteous. Everything was great.

He was professional, courteous, clean, and knew his business.

Very Pleased with service, work was great!

It did not turn out real well. They did not get a hold of me forever. When they finally did get a hold of me I had to cancel some of the dates because I was looking for a job and had an interview and couldn’t be there on those dates. They said they refused to come back out to do the service and said they would do the service for the winter check but I needed it for the summer, and they said they would not hold it for that long. I am going to get refund on deal.

They did what they were supposed to do and it seemed fine.