MIRELLI TUCKPOINTING LLC

Well. However, crew never let me know when done so I cold not review their work with them.

We got several estimates from different companies. Mr. Mirelli seemed to be the most honest. While one other tuckpointing company tried to scare us into tuckpointing our entire house, Mr. Mirelli suggested just starting with the front porch. He said we could eventually do one side of the house at a time and that the other sides of the house could hold off for some time. The front porch was the worst so that is what we had him fix. We had to wait a few weeks before the work could be done because they were busy but that was okay. They arrived within the scheduled time frame. The workers were polite and friendly. The work seemed well done. The mortar match was good. We did have to call Mr. Mirelli a few days later for a few missed spots and an issue with the seal on the steps. He was very responsive and took care of our concerns.

I then had an emergency with my daughter that wouldn't allow me to continue with the work. I contacted Mirelli Tuckpointing LLC to cancel the contract. They were gracious and understanding to cancel the contract.

They are redoing the mortar on the chimney to prevent leaks. I was pleased to find them on Angie's List. They are going to grind down bricks and tuckpoint the roofline. They are replacing 8 bricks. Compared to the other people, the price was fair.

I would use them again. They did a good job. They were on time and reasonably priced. They were professional and nice to have around the house. I would recommend them.

It went well. It was done when I wasn't here and they left their sign up. I would have liked for them to ask me first.

John came to my home, and did a very thorough investigation of what the job may entail. He came back to speak with me personally, and signed a contract with me that day. The work performed was timely, and excellent. It exceeded my expectations, and I made extra effort to keep his Trademark sign displayed on my front lawn.

I emailed for an estimate-didn't hear anything for some time. I called. Mr. Mirelli didn't recall getting the email. He took my info over the phone & told me he would get out & do an estimate by the end of the week. There was an estimate in my mailbox the very next day. I don't know anything about tuckpointing so I had no idea what to expect. I was glad that they were able to replace the sealer on the driveway and I hadn't even noticed the cracks that they found until I saw they were in the estimate. I signed the estimate & returned it a couple of weeks later. The office called very soon after I returned the estimate & scheduled me for 8 am the very next morning. I would have liked Mr. Mirelli (or someone who appeared to be in charge of something) to have shown up with the crew. I think they could have been neater with the morter (me being picky?), they were clean and quick. I called Mr. Mirelli to inspect the work, he called me back & said they did everything he wanted them to do.

I turned to Angie's List after getting very high bids to re-grout/tuck point my front walk made of bluestone. I called the BBB to inquire about one company and learned they had 36 complaints against them. I used Mirelli because your ratings were top notch, and they are well deserved. Their bid was fair, delivered in a timely way. They did the work beautifully, on time, and were very honorable. They didn't flinch when I produced their 5% off coupon from your advertisements, and honored it immediately. They are a company that shows up when they say they will, does what they say they'll do, and follows through with all parts of a job before collecting. I am now devoted to Mirelli Tuckpointing and to Angie's List. Thank you for steering me the right way.

I thought the prices seemed astronomically high, so I checked 4 more companies. Two did not call me back as promised, the other two quotes were for $4000 and $6000 to tuckpoint one entire building (vs. $30,000!!!). Yikes, it's hard to believe anyone would pay 500-750% more for the same job, regardless of quality level differences! I ended up having both buildings spot-tuckpointed for $350 and plan to hire the $4000 contractor (whom has done good work for me in the past) to tuckpoint the entire building next Spring.

Work was performed on time. They came when they promised. Worker was very pleasant and cleaned up afterwards. Work was well done but seems expensive -- it only took about 45 minutes to complete the job. I did not get other estimates.

It went VERY well. John Mirelli was on top of the job at all times. He called to let me know that when they were going to tuck point the stone foundation that the grout in that section of the house was really solid and that they recommended not to re-tuck point it but to just spot tuck point (he gave me a price decrease for this from the contract). He was also able to match the ribbon style grout that was original to the house. There was only one section of the house that they forgot to do the special finish on and John had his crew out there to fix it the next morning at 8 am. By the way, the crew was very prompt and showed up every morning at 8 am on the money. They did a great job of clean up every night. This by nature is a very dusty messy process. I was surprised as to how much dust came into the house. Not any fault to Mirelli but just as a heads up to future homeowners receiving this service. As well as a lot of foliage in the garden was coated with dust.

THEIR WORK IS FANTASTIC, I AM SO SATISFIED!

They were really really good. They actually started weeks earlier than they said they were going to. They were fantastic!

My problem is I never received a paid in full bill from them. I don t think I would use them again based on the work that they did do for me. The job is not awful, but I think I will go with someone else next time.

They cleaned up really nicely when they were done. They were about 1 hour early to do the work and it really looks good. The prices were not to bad either. I would highly recommend them to anyone around.

The crew was friendly and efficient. They didn't have any problem working with me to make sure that the repairs matched the rest of the house. They were reasonably priced and came out on time.

One of the workmen made a racial slur at me. I called John Mirelli, the owner, and he bullied me on the telephone. I asked him to come out and look at the quality of his work. He agreed that it was a poor job, apologized for his worker's racial slur, and told me he was already fired. He agreed and offered to repair the chimney mess for an additional $1300. I told him that I would have to check that out. I called Angie's List and got the name of three other chimney repairmen. They were too busy to come out. I called John again. When I told him I called Angie's List and the BBB, he blew up. I told him that I did not recognize the John Mirelli whom I had done business with before. He explained he would be receiving the BBB award the next day and didn't want me to call them. After much more bullying, he offered to send his best chimney repairman to come out and fix the chimney at no additional cost. I will never recommend him again.

They did a beautiful job, especially considering the fact that it was such a big job. The bricks look great now and the crew was very clean and responsible. There was one little glitch and they came right back out and took care of it. They really cared that I was happy with the work.

My overall experience was truly fantastic. An exceptional job performed & I will not hesitate a bit to recommend this company to my dear friends & family. Excellent!! The workers were very polite & timely. The quality of job done was excellent. John, the owner, took personal care to make sure work was up to my satisfaction. Very professional. My recommendation is that John Mirelli is a great, honest, professional and forth right guy. Does an excellent job for the price is reasonable. I will hire and recommend his company to my friends & family. John's four workers were excellent, office stage, very polite, & very professional. Keep up the good work.

Mirelli was great! We called, and he came by the next day while we were at work and left an estimate at our doorstep that came out well below what we were expecting. We were surprised to come home from work the very next day to find the job already done! It was a beautiful, neat job for a highly reasonable price.

John Mirelli showed up for all appointments on time and prepared. He gave me an honest assessment of the job--he even told me the basement was in good enough shape that it didn't have to be tuckpointed (it was structurally sound and wasn't falling down). However, I was planning on painting the brick walls and I wanted everything to be prepped properly. He assigned an appropriate number of workers for the size of the job. All of his employees were hard working, polite, and very experienced. They used the appropriate cement mix (for a >100 year old house) and the color matched well with the original cement. His foreman (20 years experience tuckpointing) was present and supervised the entire job. I asked them to fill a few small holes in the floor with any extra cement which they did without hesitation. The crew cleaned up at the end of every day. He remained true to his original bid. Overall this was a fantastic experience! Mirelli tuckpointing deserved the Page of Happiness!

I was told that they would put down plywood to protect the roof. When I inspected the work, they only had tarps down. This was a 50' chimney so when they dropped the bricks, the tarps did nothing to stop the brick from damaging the roof. They really tore up the roof and metal cap around the edge.

They set up a date and were on time and told us it would take 2 days to do all of the work, which it did.

This is the second time that we have used Mirelli. We called and scheduled an appointment. The workmen arrived, albeit earlier than scheduled, and did their thing.