About us
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
3.73 Reviews
Showing 1-3 of 3 reviews
Terri K.
07/2015
home security systems
 + -1 moreunknown
Description of Work: Put new sensors on for me.. Very professional.. Prices are reasonable
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| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$125
Erin N.
01/2015
home security systems
 + -1 moreI still have the same alarm company that I had before and it is Executive Security. My experience with this company has been great. They are just very responsive, anytime we need anything. It is inexpensive compared to other groups. The only thing they don't have really is, that they didn't have when we started was Wi-Fi because I didn't want to have a land line, you have to have a land line, now that is good. It is a locally owned company, I try and do for the support local. That is a key factor for me that they are a local company, they are not across the entire the country, a small business unit. The customer service stands out the most, they are really good to work with. I would definitely recommend them. The only thing they don't really have, which I would really like to have is video installed where I can monitor on my iPad or something that you can buy outside but I would like to have a service that monitors that. It hasn't been my top priority to find for me because the crime rate has come down and that's been helpful. They are always punctual.
Description of Work: We have been with them for 4 years, probably from 2010.
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$25
Response from Executive Security
Stan A.
07/2014
home security systems
 + -1 moreunknown
Description of Work: I had been a customer of Executive Security since 2004. I had ADT and a smaller provider at previous homes. By comparison, Exec Sec was bare-bones. Over the years the equipment seemed to break down and wear out. What really made me stop doing business with them and pledge to never use them again was when I upgraded my cable a couple of years ago, and the Comcast tech accidentally jarred loose an alarm wire. Exec Sec charged me $65 just to have their tech -- an EXTREMELY rude, crude and verbally abusive man -- come out and spend about 5 minutes re-plugging in a wire that I could have done myself with a little instruction over the phone. The Exec Sec tech spent more time lecturing me and attempting to belittle me than he did actually fixing the loose wire. I seriously thought about dropping them then, and I should have done so. Several months ago the alarm system stopped working -- would not arm; kept beeping unless completely unplugged and detached from the battery backup. When I informed them of this they again wanted to charge me $65 for a service call. But they continued billing me during the time that the service was out. I informed them that as a longtime customer I was highly offended by their rude, abusive tech, and that I refused to pay another service fee to get the problem fixed. Some time later I called back to give them one last chance to fix the problem, and I got the rude tech on the phone. He again was abusive and a major jerk and hung up the phone in mid-conversation -- a total jerk. I STRONGLY urge anyone considering using this company to look elsewhere. Clearly that guy is entrenched with them, and they have no intention of replacing him. I would NEVER use this company again, and I would NEVER recommend them under ANY circumstance, and I will not have that guy anywhere near my property.
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Response from Executive Security
Contact information
6920 Elm Ave, Raytown, MO 64133
Service hours
Sunday:
ClosedMonday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
Executive Security is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Executive Security accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Executive Security offers free project estimates.
Yes, Executive Security offers eco-friendly accreditations.
No, Executive Security does not offer a senior discount.
Yes, Executive Security offers emergency services.
No, Executive Security does not offer warranties.
Executive Security offers the following services: We install cameras, alarms, access control, fire alarms.
Contact information
6920 Elm Ave, Raytown, MO 64133
Service hours
Sunday:
ClosedMonday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMSaturday:
Closed