Moving Proz

Everything from the estimate, to the booking, to the move was streamlined. Antionne and his crew arrived ready to work hard. They were very friendly, polite, and professional. They had great communication throughout the process and really went above and beyond. I would highly recommend this company.

Job well done! The guys were on time, worked hard, and was very polite. Would recommend this company and we will use them again in the future

This team was on time, polite, and efficient. They took good care of our possessions.

Mike Hess. Amazing. And his team. He was on time and ran the show and did a great job!

Jeremiah, Tyler and Cameron are MOVING ROCKSTARS. They were here on time and ready to work. Their communication was very clear and precise. The first thing they told us was that they were there to get us moved and for us to be completely satisfied at the end of the process. They told us to not hesitate to let them know of any "special needs" with our belongings. We were very grateful as we have several antiques, heavy and unusual items and we had very specific requests for the handling of these items. The crew was very polite, courteous, attentive and patient with us as to our requests. They cared for our things as if they were their own. I was dreading this move more than anything and even lost sleep worrying about it but the dedication of commitment of our team made this a VERY POSITIVE experience. We will be moving again in a few months when we determine our final destination, and I would not consider using anyone else. They could not have done a better job.

Mike and the whole team were punctual, communicative, efficient, and kind throughout our move! We even finished up 30 minutes ahead of schedule which made our final bill less than the original quote. Absolutely would use again!

WORST EXPERIENCE! Paid over $2,700 for Moving Proz to pack and move us from 1,300 to 3,700 sq ft, 2.4 miles away. I supervised them at first. Later, I offered to help them by driving to the final location and unloading my car (they loaded my car with bins, and I figured Iâ d unload them for them). I also told them Iâ d buy them lunch, and would return with their food. When I had the food in hand, and told them I was coming back, Mateo Chavez (lead mover) weirdly discouraged me from returning, saying they didnâ t need to eat right then and were leaving to come to the house. However, they didnâ t arrive for an hour (itâ s a 6 minute drive). Perhaps they needed a break, but it was weird they wouldnâ t want their lunch as part of that. I now believe they were trying to prevent me from coming back to the initial location, where Iâ d discover they hadnâ t finished the job. When they finally arrived, they unloaded everything. After they got their $2,700+ and left (tipped and with pizza), we discovered several problems, the main one being that they DID NOT ACTUALLY PACK NOR MOVE MANY ITEMS FROM THE INITIAL LOCATION. They actually threw items into piles at the initial location and left them there, after lying to us and dissuading me from returning to the property. They also left their trash/drink bottles everywhere. Given that we had closed and had to be out of that location by midnight, I went to Home Depot to buy boxes and tape (they have the receipt but refuse to reimburse). I also immediately texted Mateo, who claimed they ran out of boxes and were â trying to stay on schedule.â But he never told me these things, never notified me. I immediately called Moving Proz customer service, who was polite but noncommittal. He said that he was very sorry and admitted all wrongdoing, but kept saying he needed to â talk to the manager and would keep [me] posted.â I called three times and at the third conversation he said he was trying to get some movers out that night, to do the job, but couldnâ t guarantee it. He wouldnâ t discuss any possibility of a refund. After three conversations he said he would call me back ASAP. So I stopped calling. And waited. I finally called back, and got a voicemail saying that customer service is closed. Weâ ve been defrauded. DO NOT PUT YOURSELF THROUGH THIS! Also: â ¢ Destroyed my dresser, said it was my fault. â ¢ Broke storage shelf, said it was already broken (nope). â ¢ Movers (4) were WAY too young. Two looked to be no more than 16. I caught one of them smoking at my house (hiding around the side of the house). I later found 2 cigarette butts. â ¢ They never notified us they were out of boxes. Instead, they just stopped packing and left the initial residences with unpacked items they threw into piles (clean linens on the filthy floor). â ¢ My wedding fur was thrown onto the floor in the closet, still on the hanger. â ¢ We know they lied about being out of boxes, as I saw stacked flattened boxes inside the truck during unloading. â ¢ Unpacking, we discovered over 50% of boxes were only 2/3 full. They didnâ t fill the boxes *we paid for*. â ¢ There was never a maximum number of boxes quoted. â ¢ They lied, said that everything was off the patios from the first location (I have texts). â ¢ Movers told customer service we had â gone over inventoryâ but this is not reflected on the quote/contract. In fact, the quote showed us paying for 40 boxes, plus 3 wardrobe boxes, but they only packed 30 boxes. This is UNDER inventory. â ¢ One of the â wardrobe boxesâ ($16.99), which costs 5x a normal box, wasnâ t a wardrobe boxâ it was a box they stuffed hanging clothes in, wrinkling everything. â ¢ Several hanging clothes were left in the closet, yet one of the wardrobe boxes was packed less than 50% full. â ¢ Getting them to reassemble beds was impossible. One bed isnâ t assembled and we have to hire someone.

Everything was done quickly and accurately. They were very easy to work with and to get scheduled. Highly recommend.

Moving is such a pain. I really appreciated Austen always being there to help answer my questions. Jeremiah and Trevor were great guys. I enjoyed them and they busted their butts to get my stuff moved. All safely and efficiently. I will be spreading the word for Moving Pros and Austen, Jeremiah and Trevor! Thank you!

Everything was top notch from initial quote and communication to moving and ensuring everything was correct and clean.

The crew was very courteous and professional. We had no damage of any kind, and I would highly recommend them.

A+ from start to finish! I am so impressed with this company, its organization, professionalism and its updates and follow-up. They also responded swiftly to any questions I had.The moving crew were great! Mateo, Jeff and Chris were punctual, friendly and worked fast and efficiently. Moreover, they took great care with my belongings. Excellent service, thank you!!

They have me updated 3 days before the move date, and asked if anything had changed since the day I got my quote. A day before the move date they call me and send me an email with expected time of arrival. The moving date, they give me a courtesy call with 30 min before arriving and asked me where I wanted them to park. When they show up they all introduced themselves by name with me and asked for a tour around the house and my instructions, and they all began the packing, then loading the truck, they protected everything and organized. After they done they told me they were going to take a break and head over my new place, they give me a courtesy call then show up and started unloading my stuff and asked for a tour and named my rooms, and set very thing in place carefully they protected my floors and door entrance. Before they stepped in. Make my move easy and fast. I would recommend this group to my friends their names was, manger and driver DJ Grill, Dennis, Jarred and Issac. To all of them thank you for be careful and very respectful.

Excellent!

Antwon and his crew were fantastic. They came into our office introduced themselves and got right to work. They were friendly and very respectful. They were also careful with the furniture to leave no scratches. Would definitely use them again!!

Jeremiah and his crew were fantastic. On time , courteous, and finished ahead of schedule. Highly recommend.

Great service! Was very pleased. They helped the storage people find the right size unit for me and were very patient when the storage facility was closed. Had Brody, Sean, and Demarcco as movers.

Brody and Tyler were great to work with. They made quick work of loading/unloading while being thorough to ensure our items were cared for.

Matteo and his crew were exceptional. We had a complicated move - with some items going to a storage unit and other two two separate apartments, and they handled it like pros! Not only were they careful, professional, and communicative - their attitudes were upbeat and positive on a very long, hot day. Which goes a long way when moving. Highly, highly recommend. They took the pain out of moving - and actually made the entire process pleasant.

We have hired these guys FOUR times! can tell we trust them, huh! So respectful of us and our belongings, having such fun all along the way. They asked where we wanted each dolly load and specific boxes too. When we changed our minds a little, they were more than happy to move things around. We were putting things into storage and they are a wiz at fitting things into small spaces-like Tetris! Worked quickly and carefully. Great guys! Great job!

Friendly and great communication. Reggie and Mo. highly recommend

Antwone & his team were very professional, efficient and accommodating!

Hands down the best movers Iâ ve ever used! Mateo and the team were so fast, respectful, clean, and safe. They were available with only a 2 week notice and super responsive. I would recommend this team again and again!!

Entire process was very easy and transparent. The movers involved we on time, very friendly and professional. They showed care and diligence while handling our items and finished our entire more well ahead of the estimated time and considerably under cost. I wouldnâ t waste my time looking for any other moving companies. Easy 5 star rating for me.

This was the best move experience Iâ ve ever had. The team was friendly, careful, asked questions, shifted furniture at the destination as needed and truly went above and beyond. Couldnâ t have asked for a better experience!