Moving Proz

We put Moving Proz through the wringer - tons of stairs, a piano and a rainy day to boot. They were positive, professional and moved everything carefully. Great movers!

very good job

The reservation process was easy and follow up communication was great. The move process was professional and the movers took great care with our furniture. I will use them for our next move.

the movingproz team was great! super friendly, efficient, and communicative. Liam and Jeffrey finished my move in the quoted timeframe and were careful with our stuff!

They did an excellent job for our small in home move! Very professional and helpful! Highly recommend this company!

The gentlemen did an amazing job. They were professional, efficient, and I was completely satisfied with them.

Very professional and friendly.

0 stars for Moving Proz. As it says right on their truck, moving with them Sucks. One of the first things the team leader started talking about was their tip. He told us he hoped we would tip him in cash that wouldn't be taxed because Moving Proz doesn't pay them much. They were more interested in getting paid than moving our things. One of the workers disappeared. They were on the phone as well as texting the office complaining about each other instead of moving our things. It took them 5 hours to do what should have taken 3 hours. I tried to complain to the office, but had to chase someone who wouldn't call back. Finally, they offered 30 minutes off of the 5 hour job that should have been no more than 3 hours. Terrible experience.

Andre and his crew were great! Very polite, and respectful. I would hire them again 10/10

This is the second time I’ve used Moving Proz and I have nothing but good things to say! They are affordable without compromising taking care of your items. Caleb, Mike, and Alex were friendly, efficient, and fast! They went above and beyond and I’m so grateful for how hard they worked!

Hired them to move my son and his roommate out of their apartment into a home. They showed up in a timely manner and for the most part they did a decent job. The company asked me to sign a waiver for them to unplug the washer and dryer prior to the crew arriving. I did that and the crew refused to do it. Saying they were inexperienced which led to my son having to call the building maintenance guy. That added time to the move. After that was competed. They double charged us and once I brought that to their attention, had to wait till Monday to get my refund. Here it is Wednesday and still trying to get my refund. They reversed some charges and than charged me again the same amount. Now they’re saying it’ll clear in 2-3 days. Absolutely not happy with how this is being handled.

Great and efficient crew. Nothing broke and we finished way below our estimated time. Will use again in the future.

Just completely satisfied.The way every move should be. On time, fast, pleasant,communicated... No complaints at all. And finished quickly. Thank you.

Fast, professional, and well priced. They showed up on time, communicated well, and got my move done faster then the original estimated time!

Very polite, efficient group of movers. Great experience

Best movers ever!! So polite and took care of everything. Highly recommend.

Good

Packers did not bring/use any file size boxes, only larger boxes which meant many were too heavy to manipulate once they were delivered.....stuff like canned goods from the kitchen are heavy and when you fill a big box with lots of heavy small things at the bottom it's difficult to unpack. Movers were strong dudes, but us seniors need to be considered when packing boxes.

A company employee signed the Contract/Bill of Lading on my behalf - I was never provided a contract, but I am being held financially responsible for paying an additional fee of $236 based on the rules listed in that contract. Addressing the concern has become a multi-day long project that continues to become more complicated and convoluted. If I did not sign the contract, I should not be held responsible for paying this money as I never consented to the terms. A quote was provided to me in advance for three people. On the day of the move, the company sent four workers. Two days after the move, the company contacted me to indicate that I owed them an additional $236 for the fourth mover based on the agreement/contract signed on the day of service. Assuming that my husband signed this contract, I agreed and the charge was processed. Afterwards, I began reviewing all of the documents when I discovered that neither my husband or myself had ever seen the contract in question. On the contrary, a company employee had signed the contract on my behalf. Because the company employee forged a signature on the contract, I felt as though I should not be obligated to pay this additional $236 as this company policy was not provided to me personally and I never consented to those guidelines. Below is a timeline: 9/3 - $792 charged for service and $160 given in tips for the crew 9/5 - $236 is charged for the fourth worker, after which I request a refund via email on the basis of the fraudulent signatures. No reply. 9/6 - I post a negative review online. The company calls within hours of the poor review being posted and identify that, somehow, they have overcharged me by $152 for which a refund shouldâ ve been issued. I explain that a full refund of $236 should be issued due to the fact that I never consented to the contract terms. 9/7 - $200 total is offered to me in exchange for me to remove my negative review from Google. This $200 includes the original $152 I am owed, with an extra $48 added to cover up the fraud. Yes, you read that right, the company is withholding the $152 they have admitted to overcharging me until I remove my negative review from the internet, with an extra $48 added for the â misunderstanding,â regarding the â unauthorized signatures.â During this same phone call, the company shares that by taking down my negative review, the refund can be processed within 4-8 business days. Alternatively, if I post a second 5-star review, the refund can be processed within 2-3 business days. Paying customers to remove negative reviews from the internet is a violation of the FTC regulations. It is manipulative and artificially boosts overall satisfaction scores to make a shady company appear to be honest and trustworthy. This company has forged signatures and withheld money they admit they should have never charged me, holding that money hostage until I give in to cover up their unethical mess of a system. Moving Proz will not own up to their own mistake in this situation. Instead, theyâ ve doubled down to keep the money they know was wrongfully charged to meâ ¦ Moving Proz signed the contract. Moving Proz charged the account. Moving Proz will not refund my money. As evidenced by the way they conduct their business, Moving Proz endorses fraud, dishonesty, greed, and arrogance.

It went very well with them and I would absolutely use them again.

The Crew was very efficient and packed all our items securtily. They completed the task early and was very helpful in setting up our furniture. The project was top notch. Great Crew!

Theyâ re not the cheapest nor the fastest, but nothing got broken. They donâ t do estimates by seeing what is to be moved.. They ask the customer for a description and pictures. As a result, the estimates can be way off.

Do not go with this company! I just hired them 2 weeks ago and they broke my ceramic smoker that is worth $1500. They are refusing to reimburse me and the whole claim process has been a scam. In addition to breaking my smoker they charged me an additional $525 because they brought an additional person to help. They did not tell me this additional cost until the job was complete. Do not deal with this company and especially don't deal with Brandon, Kevin or Shenna. This is a very unethical company please do not go with them.

Bradley and Sebastian were professional and took extra care to ensure my items were safely moved and re-assembled in my new home. They were also fun and easy to talk to which made the move enjoyable. I highly recommend them!

Multiple broken items, things were not consistent between sales and the movers. I was left with a bed that was not put back together and had to sleep on the floor until I could get someone to help me. Overpriced for the cost and I would not recommend them at all. I can't even get someone to call me back. The sales guy Austen was great in the booking process but apparently does not care about my experience as I have reached out twice. I called the office and asked for a supervisor to be told one was not available but if I wanted to tell her my story, she would pass it on. SO VERY DISAPPOINTED and the quote was way less than what I had to pay.