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Classic Carpet & Flooring

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

One of Ten Winners of the 2014 Better Business Bureau 'Torch Award'. Founded by Karen Rose, Classic Carpet & Flooring has developed a reputation for being a trustworthy company. From the business’ beginning in Karen’s home over 30 years ago, Classic Carpet & Flooring has concentrated on selling quality flooring and providing expert installation at reasonable prices. This simple philosophy and our customers’ satisfaction with our work have helped our company steadily grow. The fact that most of customers come from word of mouth advertising helps keep our overhead low, which helps us keep our prices low. We have built a large clientele in the St. Louis area working with homeowners and business owners who are satisfied with our quality products, professional workmanship, and personal service. Today you can visit our store in Florissant, or we can bring carpet, vinyl, ceramic, hardwood and virtually any other type of flooring to your home for a free shop-at-home appointment. Beyond that, we work directly with most major manufacturers, ensuring the lowest prices on the best goods available. To complete the experience, we offer professional, guaranteed installations with some of the best mechanics in the business, all of whom have long-term relationships with our store.

Business highlights

45 years of trusted experience

Services we offer

SALES & INSTALLATION OF FLOORING, CARPET, HARDWOOD, LAMINATE, CERAMIC TILE, VINYL, HARDWOOD SANDING & FINISHING, AREA RUGS, & GRANITE COUNTER TOPS

Services we don't offer

Carpet and flooring repairs

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 126 reviews

Milton K.
11/2017
5.0
carpet installation, flooring contractor
  + 0 more
Couldn’t have gone better
Description of Work: New flooring for basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Classic Carpet & Flooring
Thank you for the nice review. We really appreciate it.

Yvette B.
04/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Classic Carpet & Flooring
Hi [Member Name Removed], Thanks for the good review! I think the category is incorrect (we don't do carpet cleaning), but do carpet installation, and we appreciate the positive review. Thanks!

Dennis J.
07/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Removed tile flooring in kitchen & two stairway landing areas, carpet from living room, hallway and three bedrooms. Repaired sub flooring in kitchen and replaced with new linoleum along with two stair landing areas. Installed new padding and carpeting in other areas. Installed commercial carpet on entry steps from garage. The work was completed just as agreed to and on time. Looks awesome! Wife is happy so everyone is happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,400

Response from Classic Carpet & Flooring
We're glad you're pleased with the work! Thanks for the nice review.

Noel G.
05/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: What a great experience. Excellent value and service. The workmen who set the time were very trustworthy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Classic Carpet & Flooring
Thanks so much for the business and the great review! We appreciate it.

Pamela S.
06/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replace 3 bedrooms dressing area hall and stairs carpet and padding went like clockwork

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rachel H.
05/2015
5.0
carpet installation
  + -1 more
unknown
Rating CategoryRating out of 5

William M.
10/2014
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Classic Carpet & Flooring
Thank you so much for the nice review! We really appreciate the business and your great review.

deanne P.
09/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Classic Carpet installed hardwood floors on the main level of my home, tile in the foyer, carpeting upstairs and custom runner on the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Classic Carpet & Flooring
Thank you for the great review! We really appreciate it.

Mark W.
05/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Overall very happy with the service. We needed a lot of work done because of water damage. With 2 people 8 hours, they fixed the damage and repainted the master bedroom. Includes ceilings, several coats, and prepping closet. They also advised us on paint selection, saving us money as well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Martha S.
04/2014
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Put in a new kitchen floor. Took the vinyl out, put new sub floor in and leveled it, replaced with porceline tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

Response from Classic Carpet & Flooring
Thank you for the nice review. We really appreciate it!

Lawrence W.
04/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: Classic Carpet installed both hardwood flooring and carpeting. It was a complete job of pulling out old carpet and vinyl, hauling it away and installing the new flooring. They cleaned up between the removal and new install, and then again after the installation. They paid attention to detail and were very pleasant. The only issue I had was the wood flooring took 3 partial days to install. We had been told it would take 2 or 3 days, but I didn't like having to take 3 days off work when they were partial days. Classic Carpet was very responsive to my frustration. The owner said they would re-evaluate their scheduling. He also offered a discount on the carpet that was going to be installed. Installation and instructions on care of the new flooring were great. I am very happy with the work. They also had the lowest price of 3 Angie's List blue ribbon companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Classic Carpet & Flooring
Thank you very much for the good review. We really appreciate your support!

Jackie Z.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
They were good. I liked them.
Description of Work: I used Classic Carpet & Flooring for flooring services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
04/2011
5.0
carpet installation
  + -1 more
Fabulous experience.
Description of Work: Requested a specific carpet I had seen at a different dealer and they responded quickly with their installed price.Carpet was installed by professionals who were extremely courteous. Would definitely recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Lynn P.
10/2009
5.0
carpet installation
  + -1 more
Great
Description of Work: I called the store and made an appt for Christy to come out with carpet samples. She helped me decide which carpet would be the best value for the purpose. I ordered the carpet and had it installed. It was just as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

PATRICIA C.
10/2007
5.0
carpet installation
  + -1 more
They were good.
Description of Work: Carpeted the whole 1st.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

MARY F.
10/2007
5.0
carpet installation
  + -1 more
She gave me good advice.
Description of Work: I went over to the shop and the lady gave me an explanation of the different costs. She showed me the various pros and cons of the material.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

JULIA P.
04/2006
5.0
carpet installation
  + -1 more
The sales rep was very helpful. She arrived on time and was able to put together a bid on the spot. She brought samples based on information I gave over the phone. The installers called to schedule 2 weeks after the order was placed. They were very efficient and courteous. They arrived at 9:00 both mornings and worked through until the bedrooms were complete in one day, and the basement was complete in half a day. The carpets look great. They cleaned up after themselves every day and were a pleasure to work with.
Description of Work: A representative came to the house with carpet samples and was able to put together a bid that same day. The old carpet was removed from 4 bedrooms and a basement. New carpeting was installed in the same areas. Large furniture was moved by the installers. The installers also hauled away the old carpet and pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

BEVERLY W.
03/2006
5.0
flooring contractor
  + -1 more
We used this company to put vinyl in two bathrooms, and kitchen. They finished three bedroom floors and put carpet in the living room and hall. The finish was the entry tile. All of it is just beautiful and they sent experienced workmen. Although there were a couple of issues they worked it out in the end.
Description of Work: Entry tile to finish up all the flooring projects on a house we were rehabbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$448.82

DEBORAH S.
01/2006
5.0
carpet installation
  + -1 more
Very pleased with this company in 3 areas: 1)store contact - fairly easy to get through to sales reps, schedulers, installation office, etc. Very responsive. 2)sales rep that comes to your home. I live in the city & would've had to drive 20-50 miles to shop around for carpet. Diane brought samples, gave all pricing info, very knowledgeable & professional. 3)my highest praise is for the installer, Randy, who was on time, good worker, courteous, but best of all, knew what he was doing. Had to do a lot of fitting & piecing, special work in both rooms. Work looks great, cleanup was complete. This whole experience was just refreshing--I've had nightmare construction/installation problems before so I was amazed at how well everything worked with this company.
Description of Work: Had old carpet removed & new carpet installed in a large upstairs bedroom and on my back porch. First, a rep came to my house with samples & info--I did not have to drive way out to their store. Second, they set & re-set the install date to my convenience, without delay. Third, the actual installation was excellent. My rooms had some very difficult challenges: I had a long, built-in bookcase, and the carpet had to be cut & pieced around each support leg. Furniture had to be removed & replaced, and a built-in bed had to be removed. The porch had a raised, stone sill to be covered. All was done professionally, rooms look great. Clean-up was thorough and complete. Company followed up with a call, to check on my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$856.75

Kent F.
11/2005
5.0
carpet installation, ceramic tile, hardwood floor
  + 1 more
I WOULD LOOK ON THE WHOLE EXPERIENCE AS A POSITIVE ONE. THE SALES REPRESENTATIVE (HOME VISIT) LISTENED TO MY NEEDS/WANTS, WAS THOROUGH, AND PROVIDED ME THE RIGHT NUMBER OF CHOICES AND STYLES FROM WHICH I COULD MAKE MY DECISIONS WITHOUT HAVING TO COME TO THE STORE OR MAKE REPEATED VISITS. THE INSTALLERS WERE ON TIME, VERY POLITE AND FRIENDLY. WHEN WE RAN INTO A SMALL PROBLEM, THE STORE PERSONNEL WERE QUICK TO ASSIST IN PROVIDING A SOLUTION IN ORDER TO KEEP THE WORK ON SCHEDULE. INSTALLERS WORKED A COUPLE OF LONG DAYS (9:00 AM - 7:00 PM) TO FINISH IN THEIR PROMISED TIME. IN COMPARISON, THE PRICE MAY HAVE BEEN A BIT HIGHER THAN SOME OTHER COMPANIES, BUT THE END RESULT IS WELL WORTH IT IN MY OPINION.
Description of Work: INSTALLATION OF HARDWOOD IN A HALLWAY AND KITCHEN, CERAMIC TILE IN A SMALL HALF-BATH AND CARPET ON STAIRS. ORIGINAL FLOOR SURFACES HAD TO BE REMOVED, PREP WORK DONE, INSTALLATION AND FINISH WORK. ALL WORK WAS DONE IN A TIMELY AND PROFESSIONAL MANNER. WORKMANSHIP IS EXCELLENT (PARTICULARLY THE HARDWOOD AND TILE) AND INSTALLERS WERE CONSCIENTIOUS ABOUT WORKING IN MY HOME. THEY KEPT THEIR MATERIALS TOGETHER AND CLEANED UP ANY MESS MOVED AND REPLACED MAJOR APPLIANCES AND BATHROOM FIXTURES IN ORDER TO INSTALL FLOORS COMPLETELY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Jeffrey K.
10/2005
5.0
flooring contractor
  + -1 more
DID A PROFESSIONAL JOB. GOOD PRICE. EVEN SUGGESTED THE PROPER FLOOR POLISH, AND DELIVERED 1 GAL. TO MY HOUSE.
Description of Work: REPLACED TILE FLOOR IN KITCHEN, LANDING, AND BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,881

CHRISTIAN S.
09/2004
5.0
flooring contractor
  + -1 more
I WENT TO SEARCH FOR SAMPLES FOR VINYL FLOORING AND FOUND OUT THAT THEIR ESTIMATOR WOULD BE ABLE TO COME OUT LATER THAT AFTERNOON. SHE WAS VERY PROMPT, COURTEOUS, AND NO PRESSURE SELLING. THE VINYL WAS ORDERED AND INSTALLED IN A TIMELY MANOR AND WHEN ESTIMATED. PRICE WAS SLIGHTLY CHEAPER THAN THE OTHER 4 ESTIMATES RECEIVED, ALTHOUGH PRICE WAS NOT THE DETERMINING FACTOR. OVERALL EXPLANATION OF PRODUCTS, WARRANTY, ORDERING, AND INSTALLATION PROCESS IS WHAT MADE UP MY DECISION TO GO WITH CLASSIC CARPET. (ALSO FOUND A SMALL ERROR IN CALCULATING THE FINAL PRICE AND IT WAS FIXED PROMPTLY AND WITH NO HASSLE!)
Description of Work: INSTALLED VINYL FLOORING IN MY KITCHEN AND BREAKFAST ROOM AREA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

THOMAS R.
08/2004
5.0
carpet installation
  + -1 more
KNOWLEDGEABLE & HELPFUL SALESPERSON. INSTALLERS DID EXCELLENT JOB. (ESPECIALLY ON LAMINATE JOB)
Description of Work: CARPET INSTALLED IN THE WHOLE HOUSE AND A LAMINATE ENTRYWAY INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2003
5.0
flooring contractor
  + -1 more
THEY DID A GREAT JOB FROM START TO FINISH. VERY ACCOMMODATING.
Description of Work: THEY PUT SOME NEW FLOORS IN THE KITCHEN AND BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2002
5.0
carpet installation
  + -1 more
THEY WERE VERY PLEASANT AND KNOWLEDGEABLE. THEY DID A NICE JOB AS TO QUALITY OF CARPETING, WEAR, AND VARIOUS TYPES OF CARPETING. THEY SUGGESTED WHAT TYPE OF CARPETING TO USE.
Description of Work: LAID CARPETING IN THE BEDROOM AND FAMILY ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

598 N NEW FLORISSANT RD, Florissant, MO 63031

http://www.classiccarpet.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning,
Countertops and Backsplashes

FAQ

Classic Carpet & Flooring is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Classic Carpet & Flooring accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Classic Carpet & Flooring offers free project estimates.
Yes, Classic Carpet & Flooring offers eco-friendly accreditations.
No, Classic Carpet & Flooring does not offer a senior discount.
No, Classic Carpet & Flooring does not offer emergency services.
No, Classic Carpet & Flooring does not offer warranties.
Classic Carpet & Flooring offers the following services: SALES & INSTALLATION OF FLOORING, CARPET, HARDWOOD, LAMINATE, CERAMIC TILE, VINYL, HARDWOOD SANDING & FINISHING, AREA RUGS, & GRANITE COUNTER TOPS
Carpet and flooring repairs

Contact information

598 N NEW FLORISSANT RD, Florissant, MO 63031

http://www.classiccarpet.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM