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Best Air Heating & Cooling

Heating and Air Conditioning, Natural Gas Lines

About us

Best Air Heating and Cooling offers 24 years of experience in the heating and cooling industry. We offer 15% senior citizen and veteran discounts on service repair work. We also have 24/7 emergency service available. Best Air only hires Ranken Technical school graduates with at least 10 years of experience to work on our customers' heating and cooling equipment. We accept all major credit cards.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Heating & AC Systems Installation & Repair – Indoor Air Quality Systems, Gas Leak Repairs, Humidifier Installation, Electronic Air Cleaners, Media Filter Compartments, Gas Furnace, Heat Pumps, Thermostats, & Maintenance Agreements.

Services we don't offer

Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 234 reviews

Keith B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very nice person that was sent out, look outside and inside at the air conditioning, check everything , all hoses were not stopped up, repaired hoses where needed and even washed out the air conditioning. I know this will be the company I use for a long time to come.
Description of Work: Very nice person that was sent out, look outside and inside at the air conditioning, check everything , all hoses were not stopped up, repaired hoses where needed and even washed out the air conditioning. I know this will be the company I use for a long time to come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Shirley K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Greg Sperry, the owner of Best Air Heating and Cooling, came to our house for this inspection. He was a few minutes late for his appointment due to a traffic jam on his route, but he called the house and let us know. Greg is personable, knowledgeable, and easy to talk to. He does not mind the homeowner tagging along and will explain what he is doing. It's hard to believe that the $69 cost includes TWO inspections, spring and fall. I would expect to pay that much or more for a single inspection. I highly recommend both Greg and Best Air Heating and Cooling. I know if I did encounter any problem with my HVAC system (doubtful with these inspections), he'd be the first person I'd call, for his reliability, knowledge, and trustworthiness.
Description of Work: This was an annual HVAC service package that included a 20 point inspection and cleaning of the A/C this spring and will include a similar inspection of the heating system in the fall. Our A/C was checked inside and out - literally, since the outside unit's coils were washed. The blower, compressor, board, wiring, connections, and all temperatures and pressures were checked. Our unit passed and we are assured of a cool summer inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Lisa C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Will definitely use this company again.
Description of Work: I bought the Angie's deal for a/c tune up for $39. I did end up needing freon added to the outside unit so that is why the extra cost. Gregg was on time and professional. He was very thorough in his work and took care to put on the disposable booties over his work shoes when he came inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Theron T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Entire service was great - he explained everything he did to me, I felt the cost was extremely reasonable, and was super professional. I had a great experience with this company!
Description of Work: Cleaned four units (two A/C and two furnace) and recharged one A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205.5

Robert M.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
When he open the door to the furnace he seemed to be unsure of what the codes meant on this American Standard unit, even though there is listing of what the codes indicate. He decided that the furnace was probably okay, but it could be the thermostat, so he replaced that with my permission. I thought it was rather expensive $159.00, since I had already paid through Angies List the service call, but with no heat and a wife in a hospital bed at home we needed to get this repaired quickly. Very nice, polite guy.
Description of Work: Determined that the reason the heat was not coming on was a bad thermostat. Installed new thermostat and tested system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Best Air Heating & Cooling
We are very disappointed that you have decided not to use Best Air Heating and Cooling again. Our company strives to provide the highest quality of work, fair and competitive pricing, and outstanding customer service. Our customers are not just a number or a dollar sign. We seek to build long term relationships with our customers, based on mutual trust and respect, quality workmanship and friendly, respectful, caring service. We feel Best Air pricing is very competitive. We offer flat rate pricing, bundling our labor cost with the parts cost, enabling you to know before we start a job what your cost will be, so you do not have to worry about mounting hourly labor costs. We also offer a one year warranty on our labor, which is rare to find in other companies. We apologize for any misunderstanding about your purchase from Angie's List. The service call charge covers the technician coming to your home, diagnosing the problem, and providing an estimate for the repair. We thank you for the opportunity to provide service to you and regret that you have determined not to use Best Air in the future. We wish the best for you and your family.

Carleton & Becky P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very responsive, punctual and great value.
Description of Work: Clean air conditioner, replaced filter and "charged" they system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary R.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very impressed with the service and skill.
Description of Work: HVAC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Richard S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Sperry arrived on time and proceeded to check out my A/C. He found one minor problem and I had him fix that. He was very polite and answered all my questions regarding my HVAC system.
Description of Work: A/C maintenance and cleaning and checked operation of A/C. Found one problem that was minor and fixed that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Melissa W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very nice and was on time. Looked over the furnace cleaned and serviced. Did a great job, made sure everything was working properly. Will use again.
Description of Work: Cleaned and serviced Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lynn S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Punctual and informative. A good experience.
Description of Work: Performed furnace maintenance and cleaning. Very thorough job and he even went beyond the scope of the job by cleaning off rust and other "debris" from my older furnace. I will definitely use this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Tiffany G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Greg was great! He came out the same day I called regarding a heating issue. My furnace was not kicking on all the time, and it was causing the house to get cold. I would have to manually restart it. Greg met me at my home at 5:00 pm and checked my furnace. He told me the furnace and the sensor were covered in drywall dust, I just went through a basement remodel, and it was causing the sensor to not always work like it should. He cleaned everything, retested and everything has been great since. I signed up for their twice yearly furnace and a/c checks and services for $149 a year. He is great! I am so happy I found Best!
Description of Work: Inspected my furnace. Also, cleaned furnace and flame sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Kenneth B.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
I had previously purchased Best Air's Angie's List Big Deal for fall furnace checks - which was used on a different rental property. This time, I got a call from a different renter - no heat! Fortunately it wasn't bitter cold that day, but since I was out of town, I called Greg at Best Air, and asked if he could help me by visiting this property and taking care of my renter. No problem - will be there in an hour he said. And he was. I told him the symptoms sounded like a bad electronic igniter, which had also been replaced a few years ago, and we discussed estimates, with an up to $250 go-ahead approval. He diagnosed the furnace problem, and accomplished the fall furnace checks on this unit at the same visit. It was the igniter, and his bill came in right on estimate. Greg: Thanks for providing quick response & keeping my renter happy!
Description of Work: Service Call for Rental house with no heat - repaired furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Lesley W.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went fine; it was good. Because of the holidays, we kind of had them move the appointment a couple of times, but they came out right after the New Year. There were a couple of parts that needed to be replaced and I went ahead and replaced my humidifier. The Deal was great, but I ended up spending a few hundred dollars more than I had anticipated, but I felt that he was trustworthy and I felt like it were things that needed to be done. Everything is great. I felt like he seemed very reliable and trustworthy. The service call was a great Deal.
Description of Work: I purchased a Big Deal for Best Air Heating & Cooling. I had them replaced my humidifier and I had them replace another little part that had been previously manipulated but not replaced in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lisabetta T.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
They came on time and were professional.
Description of Work: I purchased a prepaid Big Deal offer for a furnace tune up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Shannon J.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
I already have a humidifier, so I didn't need it.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$395

karen K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
He is very knowledgeable and explains things well.
Description of Work: Furnace tune-up. Checked fan noise and replaced humidifier filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Jean Y.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went great. The technician did a phenomenal job. He completed the job in a timely manner and did a thorough job. He was happy to show me what he was doing. He even pointed out some things about my furnace and cleaned it very well. He also saved it from burning up and probably put about 5 more years on it. It was very easy to schedule the deal.
Description of Work: I purchased a deal for a seasonal furnace or air-conditioner tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Laura M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Prompt, courteous, knowledgable!
Description of Work: Performed a multiple point inspection on my furnace/humidifying system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Edith W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went well. The technician gave valuable information for dealing with extreme cold spells.
Description of Work: The provider cleaned the furnace and corrected a problem with overheating by adjusting the fuel valve and air intake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Wendy G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I bought the furnace check up and it all went very well. He came out and took a good look at the furnace, taking things apart and cleaning them, putting it back together. He said things looked good and didn't try to up charge me. He took time and didn't seem to rush. I am sure I will be calling him to make sure my air conditioner is working well in the spring!
Description of Work: he showed up when expected and was very personable. he did a full check up on my furnace and gave me some good tips on how to keep things running smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Mallik G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The guy came over and was able to fix the air conditioner. The problem was that there was a leak, but they were able to fix it fairly quickly. They had the hose in their truck so there was no delay. I don't recall the total cost, but was happy to have the repair done so soon.
Description of Work: I purchased a deal for a $29 Air Conditioning Inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro
$29

Sebrena W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
He came on time. He was personable and he showed me everything I needed as far as what possibly could go wrong in the future. I had a thermostat that needed to be put on also. I would recommend him.
Description of Work: 20 point furnace inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Scott F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The technician was prompt, professional and completed the work quickly. We were very pleased and would absolutely recommend the company, and plan to call them again in the future.
Description of Work: Completed furnace inspection as advertised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Kenneth B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an Angie's List Big Deal in early Dec 2014. ($39 for a 22-Point Winter Furnace Inspection and Cleaning). Apparently, the provider and I suffered from a hiccup in the Angie's list communications, as he couldn't understand why I didn't reply to the Angie's List email he sent me, but on the other end, I was wondering when I'd hear from the provider. I never did receive an email from him thru the Angie's List service. Then comes the holidays, and all the hectic schedules that consume one's attention, and a few days easily turns into a month. The owner, Greg Sperry, contacted me on 12/29/14, and we determined the communication hiccup. We set a service date for 1/6/15, at 0800. He told he'd call on the way to appointment so I could meet him at this rental property. He called at 07:45 to let me know he was enroute to the appointment, and was waiting for me when I arrived at exactly 08:00. I explained that this old furnace had been maintained by me for last 8 years, but I've had the pilot go out for what seemed like no reason. I'd already changed the thermocouple probe, and made what seemed like appropriate adjustments. He found the gas control valve internal mechanism not moving freely, so we replaced that valve assembly, and I believe we have found the solution. He offers a 20% discount for seniors and veterans, so I got to save a pretty penny on that pricey valve assembly! He also offers a very good deal on an annual service package - going from memory here ... $149 for both fall and spring service on your unit, and no service call charge if needed during the year (business hours), no premium charge for night or weekend calls, and 10% savings on parts. Total cost for my service about $400.
Description of Work: Annual Fall Furnace Checks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
He was on time and ready to go. It checked out a few things and cleaned out everything. He thought it could be a few things and went and got the parts. It ended up being the circuit board and a sensor. He completed the repairs quickly and was very professional. We ended up going with an annual service plan with him as well.
Description of Work: We were not getting any heat out of the furnace on new years day. It would start and then shut off the gas and just blow cold air. I called him on New years and he said it would be double holiday price but that none of the pats stores were open so t would be best if we saved the money and had him come on Friday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$488

Contact information

PO Box 370, Arnold, MO 63010

http://www.bestairheatingandcooling.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Natural Gas Lines

FAQ

Best Air Heating & Cooling is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 10:00 AM - 3:00 PM

Best Air Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Best Air Heating & Cooling offers free project estimates.
Yes, Best Air Heating & Cooling offers eco-friendly accreditations.
Yes, Best Air Heating & Cooling offers a 15% senior discount.
Yes, Best Air Heating & Cooling offers emergency services.
Yes, Best Air Heating & Cooling offers warranties.
Best Air Heating & Cooling offers the following services: Residential & Commercial Heating & AC Systems Installation & Repair – Indoor Air Quality Systems, Gas Leak Repairs, Humidifier Installation, Electronic Air Cleaners, Media Filter Compartments, Gas Furnace, Heat Pumps, Thermostats, & Maintenance Agreements.
Duct Cleaning.

Contact information

PO Box 370, Arnold, MO 63010

http://www.bestairheatingandcooling.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
10:00 AM - 3:00 PM