JB's Wood Floor Maintenance Inc

FULFILLED CONTRACT IN A VERY PROFESSIONAL MANNER. DID THE JOB AS PLANNED AND AS PROMISED.

A JOY TO WORK WITH. RESPONSIVE. CAME AN EXTRA DAY AND DID A STAIN TEST, WHICH WAS REALLY HELPFUL. WORKED WHILE WE WERE OUT OF TOWN. WE CAME HOME TO A CLEAN HOUSE. COULD HARDLY FIND DUST ANYWHERE. AND THE FLOORS ARE BEAUTIFUL! HIGHLY RECOMMENDED.

HIGHLY PROFESSIONAL AND RESPONSIVE. VERY HIGH QUALITY WORK.

ALL WERE VERY PLEASANT WITH THEIR WORK AND PROFESSIONALISM.

I CALLED HIM FOR AN ESTIMATE AND HE WAS VERY RESPONSIVE. HE GAVE A CALL BACK EVEN THOUGH HE WASN'T ABLE TO DO THE TYPE OF REPAIR THAT I NEEDED.

JOHN IS VERY GOOD ABOUT RETURNING CALLS.

THE SERVICE WE RECEIVED WAS EXCELLENT AND THERE WERE NO HASSLES. JOHN PROVIDED US A LIST OF THINGS TO EXPECT AND NOTHING OFF THE LIST SURPRISED US. WE GOT HELPFUL INFORMATION ON STAINING OF FLOORS, BUT ELECTED GO WITH THE NATURAL FINISH. JOHN USED A LOCK BOX ON THE DOOR SO THERE WAS NO TROUBLE WITH ARRANGING SCHEDULES TO GET THE WORK DONE. IN FACT, WE BARELY SAW ANYONE UNTIL AFTER THE JOB WAS COMPLETE. THEY WORKED US IN ON SHORT NOTICE, ANOTHER REASON WHY WE FELT THE PRICE WAS A GOOD ONE. A PLEASANT EXPERIENCE AND THE PROFESSIONALISM WAS GREATLY APPRECIATED. THE PRICING WAS AT THE UPPER END BUT SO WAS THE SERVICE IN OUR VIEW.

I LOVE IT WHEN CONTRACTORS ANSWER THEIR PHONE! JOHN WAS ALWAYS ACCESSIBLE AND ANSWERED HIS PHONE EVERY TIME I CALLED. HE AND HIS TEAM WERE ALWAYS ON TIME, AND TOOK THE TIME TO ANSWER ALL OUR QUESTIONS AND COMPLETED THE JOB ON TIME. WHEN WE CHANGED OUR MIND ON THE FINISH WE WANTED, JOHN MADE A SPECIAL TRIP TO PICK UP THE NEW PRODUCT. WE WERE VERY SATISFIED WITH THE FINAL PRODUCT. THEIR PRICING WAS SLIGHTLY HIGHER THAN OTHER COMPANIES, HOWEVER, THEY WERE WILLING TO MATCH COMPETITORS' ESTIMATES.

JOHN WAS VERY GOOD TO WORK WITH. VERY RESPONSIVE TO CALLS AND SCHEDULING. HE MADE A GOOD SUGGESTION TO HAVE OUR LIVING AREA BUFFED INSTEAD OF SANDED WHICH SAVED MORE THAN HALF OF THE COST. I CHECKED WITH OTHER COMPANIES TO DO THE WORK AND SOME WERE CHEAPER, BUT I LIKED THE HANDS ON APPROACH FROM JOHN AND SO I PAID A LITTLE MORE THAN I PROBABLY HAD TO. JOHN ALSO SUPPLIES HIS CUSTOMERS WITH A CARE PACKAGE OF FLOOR PROTECTORS FOR YOUR FURNITURE AND SOME HARDWOOD FLOORING CLEANING SUPPLIES. A NICE TOUCH.

MAKE SURE YOU GET ALL THE NAILS REMOVED FROM THE BASE BOARDS (OR MARK THEM IF YOU DON'T). MAKE SURE ANY IMPERFECTIONS IN THE BASE SHOE THAT YOU'VE PURCHASED IS MARKED SO THAT IT DOESN'T GET PUT ON THE WALL. 30 ADDITIONAL LINEAR FEET IS NOT ENOUGH TO ACCOUNT FOR WASTE. I SHOULD HAVE PURCHASED ANOTHER 20 FEET.

IF YOU ARE CONSIDERING REFINISHING HARDWOOD FLOORS THAT ARE COVERED WITH CARPET, OUR EXPERIENCE SHOWS THAT IT'S A GOOD IDEA TO LET A SERVICE PROVIDER LOOK UNDER THE CARPETING BEFORE YOU COMMIT TO HAVING THEM REFINISHED. YOU MAY END UP HAVING TO REPLACE THE FLOORING ALTOGETHER OR INSTALL SOME OTHER TYPE OF FLOORING INSTEAD. WE ARE NOW FORCED TO MAKE THAT CHOICE WITH ALL OF OUR FURNITURE IN THE GARAGE!

OUR EXPERIENCE WITH JB'S WAS VERY POSITIVE. WE LEFT A KEY FOR JOHN WHILE WE WENT ON VACATION. WHEN WE GOT BACK, THE FLOOR LOOKED LIKE NEW. GOOD QUALITY WORK. WOULD HIGHLY RECOMMEND JB'S.

GREAT WORK WITH LOTS OF GOOD ADVICE DURING THE QUOTE PROCESS. WILL USE JB 'S AGAIN

A VERY POSITIVE EXPERIENCE WITH JOHN AND HIS COMPANY. HE WAS RESPONSIVE WITH STOPPING OUT FOR A QUOTE AND WORKING WITH MY SCHEDULE. WHEN THE JOB WAS DONE HE EVEN CAME UNDER HIS ORIGINAL QUOTE AS THE SANDING IN ONE ROOM WENT EASIER THAN EXPECTED. WILL USE JOHN AGAIN.

WE ARE HAPPY WITH HIS WORK AND WISH WE HAD HIRED HIM IN THE FIRST PLACE. GOOD COMMUNICATION, ACCURATE QUOTE, DID WORK ON SCHEDULE, AND LEFT THE PLACE BETTER THAN HE FOUND IT.JOHN DID THE WORK HIMSELF. I THINK A LARGE PART OF OUR PROBLEM WITH THE OTHER FLOOR GUY WAS POOR WORKERS AND BAD SUPERVISION. IT'S TOUGH TO GO WRONG IF THE OWNER DOES THE WORK, ALTHOUGH THIS OFTEN ISN'T POSSIBLE.

THEY DID A GREAT JOB. FLOORS LOOK LIKE NEW. PRICE WAS SIMILAR TO OTHER COMPANIES WE GOT BIDS FROM.

NO PROBLEMS AT ALL. VERY FRIENDLY AND PROFESSIONAL.

THE FINISH ON MY FLOOR FAR EXCEEDS MY EXPECTATIONS. JOHN KNOWS HIS WORK, KNOWS HIS EQUIPMENT, AND KNOWS HIS POLY. VERY VERY IMPRESSED. ALSO VERY CLEAN; NO SAWDUST LEFT IN REST OF HOUSE. WE PLAYED A LITTLE PHONE-TAG, BUT THAT WAS HALF MY FAULT AS OUR SCHEDULES NEVER SEEMED TO MESH. BOTTOM LINE: AS I GRADUALLY DO IMPROVEMENT WORK TO MY HOUSE, AND PULL THE OLD CARPET OUT OF THE VARIOUS ROOMS, I WILL CALL JOHN TO DO THE FLOORS FOR THOSE ROOMS. I HAVE NO REASON TO EVER CALL ANYONE ELSE.

FLOORS LOOK GREAT, THERE ARE SOME STAINS I THINK THEY COULD HAVE GOTTEN OUT IF THEY TRIED HARDER, BUT OVERALL I AM VERY SATISFIED. WE WEREN'T SURE IF WE WANTED TO STAIN THE FLOORS OR NOT, AND HE DID SEVERAL TEST PATCHES OF STAIN AFTER SANDING THE FLOORS SO THAT WE COULD SEE WHAT THEY WOULD LOOK LIKE BEFORE DECIDING. JOHN IS EXTREMELY PROFESSIONAL - BY FAR THE MOST PROFESSIONAL OF ALL OF THE CONTRACTORS WE HAVE DEALT WITH IN THE PAST FEW MONTHS. HE CALLS TO CONFIRM WHAT TIME THEY ARE STARTING, ARRIVES ON TIME, CALLS TO GIVE UPDATES ON THEIR PROGRESS, GIVES PROFESSIONAL WRITTEN BIDS, DESCRIBES THE PROCESS IN GREAT DETAIL, ETC. THE GUY WHO DID THE SANDING LEFT CIGARETTE BUTTS ALL OVER OUR STEPS/YARD, BUT THAT SEEMS TO BE PAR FOR THE COURSE FOR MOST OF THE CONTRACTORS WE HAVE DEALT WITH. JOHN GAVE ME AN INITIAL ESTIMATE OVER THE PHONE - $3/FT2 TO SAND AND APPLY 3 COATS OIL-BASED POLYURETHANE. THERE IS NORMALLY AN UPCHARGE OF $75/RADIATOR, BUT HE AGREED THAT HE WOULD NOT CHARGE THAT SINCE W

JOHN'S EMPLOYEE DID MOST OF THE WORK. THE COMPANY ARRIVED WHEN THEY SAID THEY WOULD AND FINISHED ON TIME. THERE WERE NO SURPRISES!

JB'S WOOD FLOOR MAINTENANCE CAME TO OUR RESCUE. WE HAD ANOTHER OUTFIT INSTALL NEW WOOD FLOORS. THEY WERE INSTALLED NICELY BUT THE SANDING AND FINISHING WAS SUBSTANDARD AND THE FLOORS NEEDED TO BE REFINISHED. WE WERE IN A MAJOR TIME CRUNCH AND JOHN WAS ABLE TO FIT US IN THE DAY AFTER WE SPOKE! HE WAS IN AND OUT ON TIME AND THE FLOORS ARE NOW ABSOLUTELY BEAUTIFUL. WE ONLY WISH WE HAD HIRED JB'S IN THE FIRST PLACE! JB'S WOOD FLOOR MAINTENANCE IS AN EXAMPLE OF HOW A SUPERIOR COMPANY DELIVERS A SUPERIOR PRODUCT WITH SERVICE TO MATCH, AN EXAMPLE ALL COMPANIES SHOULD FOLLOW. WE HAVE/WILL RECOMMEND THEM TO ALL.

I LEFT A MESSAGE INQUIRING ABOUT HAVING HARDWOOD FLOORS INSTALLED ON OUR STAIRS. MY CALL WAS NOT RETURNED FOR A WEEK. AFTER PLAYING PHONE TAG, I FINALLY SPOKE TO SOMEONE AND ASKED THEM TO DO AN ON-SIGHT BID, VERSUS A PHONE BID, TO ENSURE THE DETAILS WERE CORRECT. THEY RESPONDED BY SAYING THAT MY JOB SOUNDED TOO COMPLICATED FOR THEM. I WAS SURPRISED THAT A COMPANY THAT INSTALLS HARDWOOD FLOORS COULD NOT INSTALL THEM ON MY STAIRS.

THEY WERE A LITTLE MORE FLEXIBLE. THEY WERE ABLE TO DEAL WITH SOME DEFECTS.

EMAIL COMMUNICATION IS LIMITED. USE CELL PHONE TO COMMUNICATE WITH JOHN.

THEY WERE THERE WHEN THEY SAID THEY WOULD BE THERE. THEY ARE VERY KNOWLEDGEABLE OF THE FLOORING BUSINESS. HE IS VERY ACCOMMODATING TO THE NEEDS OF THE CUSTOMER.