Window Outfitters Inc

Things really well. Good professionalism and very quality crastmenship. It’s was a pretty big job as many of the windows were on second story over 20ft up. The crew made the best of crappy snow covered worksite and subzero weather without taking shortcuts. Salesman Dave is great to work with and provided a very detailed quote upfront. I’ll be recommending them to others.

Things really well. Good professionalism and very quality crastmenship. It’s was a pretty big job as many of the windows were on second story over 20ft up. The crew made the best of crappy snow covered worksite and subzero weather without taking shortcuts. Salesman Dave is great to work with and provided a very detailed quote upfront. I’ll be recommending them to others.

Really great through the whole process. The man who did the framing and install was extremely accommodating. The door company sent out the wrong door but Window Outfitters was all over it and handled the mistake with a plumb. We had a new door in no time and they were back out in a timely manner to reinstall. The customer service we received was really great. Glad to have worked with them. The quality of the door and window were exactly as expected.

Great. I'd hire them again.

Window Outfitters and Dave their rep kept us informed of progress the whole way through the process. There was a factory problem with a chip on the wood of one of the windows and that was handled quickly and to our complete satisfaction. Windows are beautiful and efficient.

Could not have gone better!

It was awesome! If I had to do it all over again, I would choose Window Outfitters. Dave and Bob were awesome to work with and Joe and his crew were just as good! We are in love with the look and efficiency of our home!

There were a couple hiccups but that's bound to happen from time to time. I was most impressed that the owner worked with me to find a solution that I could feel good about. I appreciate working with a company you can count on in good times and also for exemplary service recovery when things don't go according to plan.

Very well. They were very prompt, responsive, and professional.

Great. We used them three times.

Excellently

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This entire process went very smoothly.   I contacted Window Outfitters through Angie's list to set up an estimate for replacing the windows in my home.    David contacted me promptly to confirm the appointment.   He arrived for the estimate and he was knowledgeable, professional and detail-oriented which I highly appreciate.   The estimate David gave me was also very through and detailed, so that I knew exactly what was being quoted and what i would receive as part of the quote.   Other firms I contacted were not as detailed.  I had to go back many times to see what was and what was not included in their quotes.   Even though other firms were initially cheaper, when I forced them all to include the same thing in their quotes, Window Outfitters wound up being cheaper than the competition.   So, check the details.   I signed up and waited for my new windows to be manufactured.   About 1.5 weeks before installation, I got an Email from Window Outfitters letting me know the windows were in, proposed installation dates, and the assigned foreman for the job with his contact information.   This was really helpful, so that I could stay in contact.    On the first installation day, the crew arrived right on time and got to work.   They were a highly experienced and professional installation team who understand customer service.   They protected the floors during installation, worked around me when I needed access to certain parts of the house, and finished up the entire job in two days during a very cold part of January.   The windows are installed, are square and level, and look fantastic.   Every part of this process was communicated ahead of time to me which was very reassuring.  The team met all their deliverables on-time, on-budget, and in the manner they promised.   Truly outstanding customer service.   I could not be more pleased with windows and with the team at Window Outfitters.

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Dave was spot on with his quote when comparing apples to apples to the othe 3 quotes we got. He was responsive and delightful to work with in the process. Installation was scheduled approx 10 weeks later as promised. Salley did a fantastic job keeping in contact during the scheduling process. The crew arrived in time, were beyond professional, courteous, a pleasure to work with and most of all did a fantastic job. Overall we couldn't be happier and have already reached out to schedule "phase 2"!

We are very pleased with the doors they recommended and the work they did and we are planning to use then again for future projects.

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It went great from sales call/estimate to completion of work.   I had a difficult unique job so before even bidding on the job Dave brought out the window installer, Tom, to look at the old windows.  They weren't the low bidder, but the confidence I had with them being able to keep the look of the house inside and out was key to my choosing them to do the work.   Tom did an absolute fantastic job on the window install and true to his word he maintained the look of my house.  If you have an older house and want someone that pays close attention to detail, Window Outfitters and Tom should be called.  You won't be disappointed!

It went well.  They did a great job and I highly recommend them.