Response from Regal Remodelers Inc
I am sorry that you felt the job did not meet your expectations. Most of our communication was with the spouse of the reviewer which would contribute to less than optimal communication. The spouse agreed with the assessment that the time spent would be best used installing a patio door, which involved creating a new opening, installing new sheathing on the exterior, residing the affected area and finally installing new aluminum trim near the opening. In addition the promotion was for labor only and we were asked to pick up materials, which meant we had to travel on more than one occasion.