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SOS Drain & Sewer Services Inc

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

SOS Drain & Sewer Services, Inc. is a drain and sewer cleaning company serving the entire Minneapolis and St. Paul, MN, metro area. We have been cleaning all types of drains and pipes, big and small, since 1941. We specialize in drains and sewer lines, and we provide video inspections for residential, industrial, and commercial customers. Our experienced drain cleaning rechnicians are dedicated to providing our customers with excellent services. SOS Drain & Sewer Services specializes in: • Clogged drains, high pressure jetting • Pipe thawing • Root removal • Line location • Preventative maintenance programs • Video documentation From water heaters, sump pumps, or line services, we are skilled and capable of resolving all drain issues. Our friendly, clean, courteous, and reliable service men provide you with reliable service with low rates. Our trucks show up fully equipped and we are fully insured with excellent Better Business Bureau ratings. Call SOS Drain & Sewer Services today for an appointment.

Business highlights

84 years of trusted experience
Emergency Services Offered

Services we offer

Drain & sewer cleaning, interceptor & storm basin pumping, video inspection & locating, frozen line thawing, preventative maintenance program & design

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 615 reviews

Phil P.
08/2012
5.0
plumbing, drain cleaning
  + 0 more
Called at 7 AM and the drains were clean by 9:30 AM. Excellent service, polite, respectful of home.
Description of Work: Cleaned bathroom sink and basement tub drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from SOS Drain & Sewer Services Inc
Thank you for the opportunity to help you with your sink and shower drains. We try to manage our schedule in a way that we can make same day appointments if requested earlier in the day. We're pleased we were able to get you squared away within a couple hours of your call.

Tracy K.
08/2012
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
We started having sewage back into our house on the August 5th, much to our disgust. We called that evening, but they weren't able to send somebody over until the next morning. He called a couple hours early (hurray!) and was able to come over. However, he wasn't comfortable trying to fit his machine down our 108 year old house's stairs. A couple hours later, a different plumber, Marty -- with his smaller machine -- arrived. He was awesome to chat with, he explained things perfectly, and he did great work. About 80' in, he found the roots that were clogging our pipes and cut them out. The water drained perfectly afterwards.Couldn't recommend Marty more highly! What a great guy!
Description of Work: Cleaned drainage pipe between house and road.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121.5

Response from SOS Drain & Sewer Services Inc
Thank you for your comments. We are happy to hear that was able to clear the roots from your mainline, and get you back up and running again. We appreciate your business!

Chris D.
08/2012
5.0
plumbing, drain cleaning
  + 0 more
The guy who performed the service was very amiable and was receptive to me asking questions and observing over his shoulder. I've already recommended them to coworkers.
Description of Work: First, putting a camera in my main sewer line to look for roots & cracks. My house was built in 1919, so I had to be certain the line wasn't damaged before I closed on the home, then I called them back to clean the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from SOS Drain & Sewer Services Inc
Thank you for the opportunity to service your mainline. We're happy to hear our tech was helpful and answered your questions. Thank you for your referrals!

Jamie S.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
We called at a quarter to 8 pm on a Sunday and they had Marty call us to let us know when he'd be available. He was available yet for this evening and he said he had a job he was just going to and he'd call us when he was done and on his way. He did call us and ended up showing up sometime shortly after 9 pm, and he was working until almost 11 pm. He snaked out the drain in our basement/laundry room. It was pretty disgusting, and seemed to be not your regular run of the mill gunk in there.GROSS! He did a fantastic job, making sure to tell us what he was doing, spoke to us in a respectful way, and was very much okay with explaining every little thing I wanted to know, to me. He did such a good job, I don't think that drain has ever had the flow it does now. =] We will definitely be using this company again, and absolutely asking for Marty the next time we need something done.
Description of Work: Clean out clog and snake drain in basement/laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from SOS Drain & Sewer Services Inc
Thank you for your report. We as a company, really strive to exceed our customers' expectations. We're pleased to hear Marty was able to do just that, and get you "fixed up" last Sunday evening. We will pass your comments on to him.

James B.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
I called SOS and Brad came out a few hours later. He was very professional and got the job done quickly cleaning up after himself. I am a property manager and SOS is now my first call for drain cleaning. They have done may jobs for me and I am very happy to recommend SOS to anyone.
Description of Work: We had a laundry tub drain cleaned out. It had old plumbing fixtures but not a problem getting it cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from SOS Drain & Sewer Services Inc
Thank you for your ongoing business! We appreciate your recommendation, and look forward to working with you in the future.

Janet O.
07/2012
5.0
plumbing
  + -1 more
Randy the plumber was on time & worked hard to solve the mystery of the washing machine drain back up.
Description of Work: Unplugged the drain under the washing machine. Made sure no other drains were involved in the back up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from SOS Drain & Sewer Services Inc
We work very hard to arrive within our appointment times. We are pleased to know Randy was on time, and able to diagnose and fix your problem. Thank you for your business!

Theresa D.
07/2012
5.0
plumbing, sewer cleaning
  + 0 more
Our experience was very positive (see above).
Description of Work: Marty from SOS Drain & Sewer responded to our Sunday evening sewer drain backup. We were delighted that he was able to come on a Sunday, let alone in the evening (and it was Father's Day)! Marty was courteous and very professional. He asked lots of questions in order to better diagnose our particular plumbing challenge. Based upon this initial conversation, Marty suspected that the problem was not in fact in our home's sewer line, but rather in the main line under the street in front of our house. He lifted the manhole cover in front of our house and showed us that there was a backup there, and that was what was causing the backup into our basement via the floor drain. Marty got on his cell phone and called the city water department, described what he had found, and was able to get the municipal vacuum truck to arrive (again, this is on a Sunday evening -- and Father's Day) and clear the blockage in the main. But Marty wasn't done yet. He then removed all of the backed-up water from our floor and utility sink, and then snaked our drain and sewer line just to make sure. When he was done with all of that, Marty then asked if we had any other plumbing problems in the house. Fortunately, we had none to report. Our experience with SOS Drain & Sewer was very positive, far better than we expected. Our problem was solved, and we paid a fair price for excellent service. Marty's experience and willingness to investigate an unlikely cause (which turned out to be right) of our problem saved us a great deal of time and money. His ability to convey his findings to the city's water department and get them to respond probably saved our neighbors a plumbing headache as well. We will use SOS again if we have a drain problem again, but we hope we don't have to!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from SOS Drain & Sewer Services Inc
Thank you for your report. We are very happy that Marty was able to help you on a Sunday, and diagnose a problem that was relatively unlikely. We will pass your comments on the Marty. Thank you for your business!

Charles G.
06/2012
5.0
plumbing, drain cleaning
  + 0 more
Randy showed up on time, told me exactly what he would do and gave me a price. I was very satisfied with the service that I received from the initial phone call through the work that was performed.
Description of Work: Cleaned drain from laundry tub to the stack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Response from SOS Drain & Sewer Services Inc
We are pleased to hear you had a positive experience. We strive to exceed expectations, from initial call to the clean up after the job.

Saugar M.
06/2012
5.0
plumbing, sewer cleaning
  + 0 more
He was prompt and completed the service in less than 15 minutes. He clearly showed me the video of the sewer line as he snaked back, describing any issues that popped up, and provided simple solutions. Would definitely hire again.
Description of Work: Video inspection of main sewer line due to previous issues with tree root growth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from SOS Drain & Sewer Services Inc
Its great to hear Brad was able to do an optic inspection of your line, and make you privy to any issues and their causes. Thank you for your business!

Linda R.
06/2012
5.0
plumbing, drain cleaning
  + 0 more
We called to schedule for someone for the next day and they were able to get someone out in less than 2 hours the day we called. The service tech called ~ 10 minutes before he arrived and while clearing the line explained what he was doing and how/ what we could do in the future to avoid the kind of clog we had .Excellent service, above and beyond what I expected and for about half the cost of what I thought it would be. These guys are THE BEST!
Description of Work: We had a basement floor drain backing up and were unable to use the kitchen sink or washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from SOS Drain & Sewer Services Inc
We are glad to hear you had a positive experience, and we were able to exceed your expectations. Thank you for your recommendation!

Tony F.
06/2012
5.0
plumbing, drain cleaning
  + 0 more
I called SOS and they came out the next day. Brad was punctual and professional. He was in and out in around 15 or so minutes.
Description of Work: Every time the laundry ran, I had water on the floor. Brad came out and snaked it all out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94.5

Response from SOS Drain & Sewer Services Inc
We are proud of our guys and the work they do. We are pleased to hear Brad was professional, and able to fix your issue quickly. Thank you for your business!

Bruce P.
06/2012
5.0
plumbing, drain cleaning
  + 0 more
During our kitchen renovation, the sink drain became plugged. I snaked it but was not able to clear the obstruction completely. We found S.O.S. on Angie's List, called them at about 8:30 a.m., and they had a service person at our house within two hours, as promised. The work was done quickly and well -- including thorough clean-up.
Description of Work: S.O.S. cleaned our slow-moving kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94.5

Response from SOS Drain & Sewer Services Inc
We strive to exceed our customers' expectation from the initial call to the clean-up after the job. We are happy to have been able to help you with your sink drain, and good luck with your kitchen renovation!

David S.
06/2012
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I called Randy around 10:30PM on May 22nd and we scheduled for the following late morning on May 23rd. He was on time and took care of the backed up basement drain promptly. He also answered all of my questions patiently and with all the detail I needed. I would certainly hire SOS again and would refers them too.
Description of Work: Unblock a clogged sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from SOS Drain & Sewer Services Inc
We are pleased to hear that Randy was able to get you all fixed up. Thank you for your endorsement, and we really appreciate your business!

Boyd S.
06/2012
5.0
plumbing, drain cleaning
  + 0 more
Arrived when they said they would, promptly had the drain line cleaned out in no time. They were very prompt to return my phone call yesterday, but it wasn't critical to have them come out on the weekend, so I waited until this morning to have the service. They were very up-front about the costs, too, which I appreciated. I would definitely do business with them again and have told a couple of neighbors already that I know a good company if they need drain cleaning done.
Description of Work: Cleaning of sluggish basement floor drain that was backing up during laundry. Not completely clogged, but needed help - and soon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from SOS Drain & Sewer Services Inc
Thank you for the referrals, we really appreciate them! Glad we could help you with your floor drain.

Mary Beth E.
05/2012
5.0
plumbing, drain cleaning
  + 0 more
After a night of flash floods, I walked down to my basement and into about three inches of standing water. Historically I've made poor choices with contractors, but this day I wised up and signed up on Angie's list. As I skimmed through the list of plumbers in my area the choice was obvious based on their A-rating: SOS Drain and Sewer Services. I called SOS and a half hour later a friendly plumber was at my door eager to get to work and solve the problem! I was asked numerous questions until the problem was correctly diagnosed: a plugged basement drain due to silt run-off from leaking cove joints. An electric drain snake was used to clear the impacted silt. A new trap seal primer cap was installed free of charge. The plumber then poured a bucket of clean water down the drain to confirm plug was successfully cleared and water flow restored. I received a 10% Angie's List discount. Best contractor experience ever!
Description of Work: Basement drain cleared of silt blockage using an electric drain snake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from SOS Drain & Sewer Services Inc
Our reputation is very important to us. We strive to "over deliver" to our customers, and rank high in customer satisfaction as a result. Thank you for your business!

Peggy R.
05/2012
5.0
plumbing, sewer cleaning
  + 0 more
I've called them a couple of times and have been very pleased with their employees. They are reasonable and they are fast. I feel comfortable with the two different guys that have come out here to my home.
Description of Work: They came out to fix my main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from SOS Drain & Sewer Services Inc
Thank you for choosing us to come out and help you with your main line. We appreciate your ongoing business!

David K.
05/2012
5.0
plumbing, drain cleaning
  + 0 more
Called 20 minutes before arrival. Arrived at the time agreed upon. Went straight to work clearing the shower stall drain and the main floor drain in the laundry area. Jeff had to overcome some resistance in the main drain. Both drains are now flowing freely. Total time was about 30 minutes. Price charged was exactly the price quoted over the phone, which included a 10% Angie's List discount.
Description of Work: Cleared the shower stall drain and the main floor drain in the laundry area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from SOS Drain & Sewer Services Inc
We are happy to have had the opportunity to help you with your shower drain and floor drain. We try very hard to quote the correct price over the phone, so there are no surprises when the work is done.

Maureen M.
05/2012
5.0
plumbing, drain pipe
  + 0 more
I thought their prices were fair but I am not sure. I would use them again if I need them.
Description of Work: I used SOS Drain & Sewer Services for cleaning from the house to the street.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOS Drain & Sewer Services Inc
It was our pleasure to help you with the mainline at your residence. Thank you for your business!

William K.
04/2012
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
I got a discount for this service on Angie's List. They did a very nice job. They were here when they said they would be. They cleaned up and did what they said they would do.
Description of Work: He came out to clean the drains in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

David G.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
Basically perfect from initial contact to completion. The technician returned my call within 10 minutes, gave me an arrival timeframe (and stayed within the window), called enroute and finished quickly.
Description of Work: We had to call SOS again (on Easter Sunday) to clear another drain in our house. The individual we contacted made it very clear there would be an additional fee because of weekend service and it had nothing to do with being Easter. I made it clear we understood that and scheduled an appointment that day. The technician called when he was on his way and upon arrival did a thorough job, cleaned up well after he was finished, and explained everything he did. Very professional experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from SOS Drain & Sewer Services Inc
We are pleased to hear you had a positive experience. Hopefully, you were able to enjoy the rest of your Easter. We will pass your positive remarks on to the technician.

CHUCK H.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
Our sewer backed up, and I called SOS. I hadn't done business with them before, but saw their ratings on Angie's List. They were able to come out the same day I called. Paul was on time, did a great job, answered by questions, and gave me additional information that was helpful.
Description of Work: Cleared out the sewer from the cleanout in the basement to the street, removing the tree roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from SOS Drain & Sewer Services Inc
Thank you for giving us a try. We are happy to have been able to help you with your main line.

JOHN B.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
Adam did a great job. He was very informative & helpful. He even adjusted & fixed drain stopper while he was at it.
Description of Work: Had a couple sinks that were draining slow. Cleaned out lines with snake auger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from SOS Drain & Sewer Services Inc
Its great to hear Adam was able to remedy your slow draining sinks, and offer some good advice. Thank you for your business!

Pete S.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
SOS came out the day we called them and took care of it which made our tenant very happy. I have been using SOS for 4 years now and their price has not changed. Other "Rooter" companies can charge $200 at a minimum. Say no-no to "Roto" and try SOS!
Description of Work: We had a tub drain at a rental property that was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94.5

Response from SOS Drain & Sewer Services Inc
Thank you for your endorsement. We really appreciate your ongoing business. Glad we could help...

THERESA J.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
They were able to come out on Christmas Eve and they did a real nice job. I was thrilled with them. They came out on Christmas Eve and it was within probably three hours. They were great. They even gave me a discount. There was a small charge for holiday fee, which I thought was quite reasonable.
Description of Work: I used SOS Drain & Sewer Services because I had a backup in the laundry tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Response from SOS Drain & Sewer Services Inc
Thank you for your business. We are happy to have assisted you on Christmas Eve.

Britta I.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
Went great! SOS was able to come at the time that worked for me. Randy, the service person, was efficient, clear and nice. No mess left afterwards and all my drains work great. He also gave me good advice about how to prevent or fix potential future issues. Thank you!
Description of Work: Cleaned 2 slow-draining sinks and cleared floor drain in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from SOS Drain & Sewer Services Inc
Thank you for your report. We at SOS, really work hard to get the job done correctly, and leave your home the way we found it! We're glad to hear that Randy was able to help, and we will pass your comments on to him.

Contact information

4825 Hanover Rd, MOUND, MN 55364

http://www.sossewer.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning,
Home inspection,
Septic Systems

FAQ

SOS Drain & Sewer Services Inc is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

SOS Drain & Sewer Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, SOS Drain & Sewer Services Inc offers free project estimates.
No, SOS Drain & Sewer Services Inc does not offer eco-friendly accreditations.
Yes, SOS Drain & Sewer Services Inc offers a 10% senior discount.
Yes, SOS Drain & Sewer Services Inc offers emergency services.
Yes, SOS Drain & Sewer Services Inc offers warranties.
SOS Drain & Sewer Services Inc offers the following services: Drain & sewer cleaning, interceptor & storm basin pumping, video inspection & locating, frozen line thawing, preventative maintenance program & design
Ask for details

Contact information

4825 Hanover Rd, MOUND, MN 55364

http://www.sossewer.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM