Standard Heating & Air Conditioning Inc

THE CREW WAS ON TIME, PROFESSIONAL AND DID A QUALITY JOB. THE ONLY PROBLEM WE HAD IS THAT ONE OF THE BATH FANS WAS DEFECTIVE AND DID NOT WORK PROPERLY RIGHT OUT OF THE BOX. THE CREW CAME BACK TO REPLACE THE DEFECTIVE FAN, BUT NOT UNTIL ABOUT 3 WEEKS AFTER THE INITIAL INSTALLATION. THEY SAID THAT A NEW FAN HAD TO BE ORDERED. I WAS DISAPPOINTED THAT THE DEFECTIVE FAN COULDN'T BE REPLACED SOONER.

I HAD SEVERAL BIDS FOR REPLACING THE FURNACE. STANDARD WAS PROBABLY THE HIGHEST. HOWEVER, THE SALESMAN WAS THE MOST THOROUGH OF ANY OF THE COMPANIES. I HAD HEARD GOOD THINGS ABOUT THE COMPANY FROM FRIENDS AND FROM ANGIE'S LIST. THE INSTALLATION CREW WORKED VERY QUICKLY AND WAS QUITE PROFESSIONAL.

VERY COMPETENT. I'VE NEVER HAD MY FURNACE REPLACED BEFORE SO I HAVE NOTHING TO COMPARE THEM WITH.

STANDARD IS VERY RESPONSIVE AND PROFESSIONAL, AND THEY PROVIDED WHAT APPEARS TO BE A QUALITY INSTALLATION WITHOUT ISSUES. THE SALESMAN SPENT A LOT OF TIME (MAYBE TOO MUCH?) MAKING SURE THAT EVERYTHING WAS WELL UNDERSTOOD AND ALLOWING ME TO MAKE THE CHOICES ABOUT WHAT TYPE OF EQUIPMENT TO HAVE INSTALLED. THEY WERE VERY ACCOMMODATING OF MY SCHEDULE COMING IN THE EVENING TO PREPARE QUOTES, CONTRACTS, AND DOING INSTALLATION ON A DAY OFF.

AT EVERY POINT IN THE PROCESS, FROM THE ESTIMATE TO THE INSTALLATION, ALL THE SERVICE PEOPLE WERE ON TIME, VERY POLITE, AND RESPONSIVE TO MY QUESTIONS.

FANTASTIC. I'D HIRE THEM AGAIN IN AN INSTANT AND WOULD RECOMMEND THEM WITHOUT RESERVATION.

THE RECEPTIONIST OR CUSTOMER SERVICE REPRESENTATIVE WHO ANSWERED MY CALL WAS FRIENDLY AND CLEAR ABOUT TIME TO EXPECT REPAIRMAN. BO WAS HERE IN ABOUT 45 MINUTES. HE WAS FRIENDLY, EFFICIENT AND EXPLAINED THE PROBLEM CLEARLY.

IT WAS AN EMERGENCY SITUATION, WE HAD A FURNACE GO OUT IN THE MIDDLE OF WINTER. WE DIDN'T DO A LOT OF PRICING, BUT THEY DID EXCELLENT WORK. IT WAS A VERY HASSLE FREE EXPERIENCE AND WE ARE VERY HAPPY WITH THEM. WE WILL CONTINUE TO USE THEM FOR OTHER WORK. THE SALESMEN SPENT TWO SEPARATE 3 HOUR EVENINGS GOING THROUGH AND MEASURING TO MAKE SURE WE GOT THE RIGHT SYSTEM FOR OUR NEEDS.

FURNACE STOPPED WORKING ON A SUNDAY. STANDARD HEATING CAME OUT TO SERVICE. REPAIR WOULD HAVE BEEN OVER $500, SERVICE MAN RECOMMENDED REPLACING FURNACE DUE TO AGE OF OUR FURNACE. EVERYONE WE WORKED WITH WAS VERY PROFESSIONAL ESPECIALLY KNOWING WE WERE WITHOUT HEAT DURING A COLD SPELL! SERVICE RATE ON SUNDAY VERY COMPETITIVE AND THEY APPLIED IT TO THE PRICE OF THE FURNACE. OVERALL GOOD EXPERIENCE.

EVERYONE (INCLUDING THE PEOPLE THAT HAVE ANSWERED THE PHONE) HAVE BEEN EXCEPTIONAL TO WORK WITH. WE HAD SOME QUESTIONS AFTER THE WORK HAD BEEN DONE AND THERE WAS SOMEONE OUT RIGHT AWAY TO ADDRESS OUR CONCERNS. I ESPECIALLY APPRECIATED THE FRIENDLINESS, PROFESSIONALISM AND PUNCTUALITY OF EVERYONE THAT DID WORK AT OUR HOUSE. I WOULD DEFINITELY RECOMMEND THIS COMPANY AND WOULD HIRE THEM BACK FOR FUTURE WORK THAT I MAY HAVE DONE.

NATHAN WAS GREAT. THOROUGHLY EXPLAINED WHAT HE WAS DOING AND GAVE ADVICE ON THE FURNACE, HUMIDIFIER AND AIR CONDITIONER. HE WAS THERE ON TIME. HE EVEN HAD LITTLE PLASTIC BOOTIES TO GO OVER HIS BOOTS SO HE DIDN'T TRACK DIRTY SNOW ONTO THE CARPETS. HIGHLY RECOMMENDED!

SAVED ME THE COST OF A NEW FURNACE!!!

WONDERFUL COMPANY! THIS WAS AN EMERGENCY INSTALLATION AND THE SALESMAN WAS HERE WITHIN AN HOUR AND THE NEW FURNACE WAS INSTALLED THE NEXT DAY. I HAD PREVIOUSLY DONE SOME RESEARCH SO I NEW THEY WERE REPUTABLE AND RELIABLE AND IN THE REASONABLE PRICE RANGE. EVERYONE WAS PROFESSIONAL AND DID A WONDERFUL JOB, ASKED IF I HAD ANY QUESTIONS AND ANSWERED THEM ALL. THE BASEMENT WAS CLEANER WHEN THEY LEFT THAN WHEN THEY CAME IN.

MY HUSBAND KNEW WHAT WAS WRONG WITH IT, BUT AT 5:30 PM ON THE TUESDAY BEFORE THANKSGIVING HE DIDN'T KNOW WHERE TO ORDER THE PART. HE CALLED AND RECEIVED A CALL BACK WITHIN AN HOUR. THE REP SAID HE WAS SURE MY HUSBAND WAS RIGHT WITH HIS DIAGNOSES AND SAID HE DIDN'T HAVE THE PART AVAILABLE ON HIS TRUCK. TOLD HIM WHERE TO CALL FOR THE PARTS AND SAID IF MY HUSBAND WANTED HIM TO INSTALL IT ONCE HE GOT THE PART TO CALL AGAIN. MY HUSBAND ORDERED THE PART AND INSTALLED IT HIMSELF. THE REP COULD HAVE JUST MADE THE TRIP TO LOOK AT IT AND CHARGED US THE CALL AND IT WOULD HAVE INCREASED THE COST OF REPAIR BY DOUBLE. HE WAS VERY HELPFUL.

I RECEIVED QUOTES FROM TWO OTHER VENDORS AND STANDARD FELL IN THE MIDDLE. CONSIDERING I'VE WORKED WITH THEM IN THE PAST I KNEW THEY WERE A KNOWN QUANTITY. HOWEVER, THEY EXCEEDED MY EXPECTATIONS. EVERYONE WE DEALT WITH WAS PROFESSIONAL, COURTEOUS AND FOCUSED ON QUALITY. I WILL DEFINITELY WORK WITH THEM IN THE FUTURE.

OVERALL VERY GOOD VALUE AND SERVICE FOR THE MONEY SPENT. WE HAD GOTTEN A COUPLE OF QUOTES ON A NEW FURNACE AND DECIDED TO GO WITH STANDARD FOR 3 REASONS: 1) VERY COMPETITIVE PRICE AND VALUE; 2) WARRANTY WILL TRANSFER TO A NEW HOMEOWNER (IMPORTANT TO US AS WE ARE PLANNING TO MOVE); AND 3) FEEDBACK FOUND ON ANGIE'S LIST. OVERALL, WE ARE VERY SATISFIED WITH OUR CHOICE.

WHAM BAM! THEY WERE IN THERE AND THEY WERE OUT! PEOPLE SHOWED UP ON TIME AND DID THE WORK VERY EFFICIENTLY. IT WAS A GREAT EXPERIENCE.

I HAD TO FOLLOW UP WITH SCHEDULER TO GET INSTALLATION SET UP (THEY WERE MEANT TO CALL ME). BUT THEY WERE ABLE TO INSTALL A COUPLE OF BUSINESS DAYS LATER. SALESPERSON PERSUADED ME NOT TO REPLACE A/C UNIT THAT I ASSUMED WOULD BE CHEAPER TO DO ALL AT ONCE. SEEMED KNOWLEDGEABLE ABOUT BUILDING STANDARDS, SO I WAS ABLE TO AVOID HAVING MY CHIMNEY DOWNSIZED (SAVING $800). FURNACE ROOM IS NOW VERY CROWDED. DID THINK THAT PIPE PLACEMENT COULD HAVE BEEN BETTER. 3 PERSON CREW WAS VERY PROFESSIONAL.

EVERYONE I DEALT WITH WAS GREAT. INSTALLERS JOHN AND DAVID DID AN EXCELLENT JOB.

WAS WILLING TO PROVIDE TIPS ON OPTIMAL FURNACE OPERATION, EVEN THOUGH THEY DID NOT PROFIT FROM PROVIDING SUCH TIPS.

VERY EFFICIENT AND DID A GREAT JOB. COMPLETED THE WORK QUICKLY AND VERY NEATLY. HE WAS VERY NICE.

THEY DID COME BACK TO RETEST HEAT EXCHANGER WITH SCOPE FOR POSSIBLE CRACKS. ARRIVED ON TIME, EXCEPT FOR ONE DAY WHEN SERVICEMAN WAS SICK. THIS WAS RESCHEDULED AT MY CONVENIENCE. LAST YEAR HAD TO REPLACE BOTH HEAT EXCHANGERS UNDER WARRANTY, SO ONLY CHARGED FOR LABOR $750. ALL SERVICEMEN ARE POLITE, CLEAN UP AFTER JOB, AND WERE INFORMATIVE.

DID A GREAT JOB. PROFESSIONAL AND PERSONABLE CREW.

I REALLY LIKE THIS COMPANY. THEY ARE ONE OF THE FEW THAT STILL SERVICES THE OLD GRAVITY FURNACES. THEY KNOW THEIR STUFF AND PROVIDE A LOT OF FREE ADVICE. MY TECHNICIAN SPENT QUITE A BIT OF TIME WITH ME DISCUSSING APPROACHES TO REPLACING MY FURNACE IN THE FUTURE AND MAINTAINING MY OLD ONE. EVERY PERSON I HAVE HAD CONTACT WITH AT THIS COMPANY HAS BEEN GREAT.

SCOTT PEARSON IS A TRUE PROFESSIONAL. AN EXCELLENT SALESMAN; EXTREMELY KNOWLEDGEABLE, PUNCTUAL, RESPONSIVE. IN THE END, HE RECOMMENDED I GO WITH HIS COMPETITOR WHEN HE FOUND THAT THEIR PROPOSAL WAS A BETTER FIT FOR ME. STILL GAVE ME SOME ADVICE ON MAINTAINING HUMIDITY LEVELS. I'D HIGHLY RECOMMEND CALLING SCOTT.