Magic Carpets, Your Shaw Design Center. Home of the new Shaw St. Jude flooring line. Currently offering one year with payment financing on all purchases. Visit our web sight www.magiccarpets.biz, for more information and special promotions.
Business highlights
38 years of trusted experience
Services we offer
Carpet Installation, Hardwood Flooring Installation, Area Rugs, Laminate, & Vinyl
Description of Work: They did a large carpet installation 3,200 square feet and got the job done ahead of schedule. The pricing was through Costco so the savings were significant compared to other carpet stores. The sales rep took her time and explained options and showed us various colors until we found one we liked. The installation crew were neat, quick and efficient, moving heavy furniture without causing any damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$17,000
mary D.
11/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: Carpet throughout the house
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce J.
11/2015
5.0
carpet installation, flooring contractor
 + 0 more
.
Description of Work: I wanted area rugs and the staff bent over backwards to make sure I was satisfied with my purchase!
Description of Work: This work was done in August, 2010. Installed vinyl kitchen floor and put |carpet in adjacent family room. I had requested a high density pad and this was on the contract. They used some cheap green pad that is not good any more. To lay the kitchen floor glue was put on the floor and then the |vinyl was folded over while the corners were trimmed. That glue dried and there is a ridge in the middle of the kitchen. This is very noticeable |as glare comes off a window. The carpet is 15' wide and they stretched it |to fit into a space a little larger than 15' making it very skimpy where |the floor and carpet meet under a metal bar. The carpet pulled out a few |days later and they stuffed it back under the metal. The carpet needs |cleaning in this area and I am afraid it will pull out and need to be |replaced. | |I had a knee replacement at that time and did not feel up to dealing with |the situation. I am writing this now so no one else gets stuck with shoddy |work. | |
Rating Category
Rating out of 5
$2,482.69
BARBARA W.
07/2008
4.0
flooring contractor
 + -1 more
They did a beautiful job of installation in the exact amount of time predicted. They solved one problem very well, making a good transition between levels, but left a tail of carpet and said there was no way to fix it. They had a large selection of flooring, several different companies, but the one we selected was considerably more than we had been originally quoted, even though I asked specifically to be shown samples only in that price category. We were very satisfied with the purchase except for these two small problems.
Description of Work: Installed laminate flooring in hallway and two rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from Magic Carpets Shaw Design Center
Magic Carpets views customer feedback, as an opportunity to improve services. Thank you
Terri L H.
03/2008
1.0
carpet installation
 + -1 more
The carpet was installed on 2 separate dates, i.e. the 2 bedrooms and office on 1 day and the hallway, living room and dining room on the second day. I was advised that they could move an entertainment center with a special jack. When the installers arrived, they were not aware that they would be raising the entertainment center to install in the living room. In the fall of 2007, the carpet started to fall apart. They sent a "tech" to inspect. He agreed it was detaching from the backing. Magic Carpet initially said it would be lacquered to fix it. I objected. They advised me that it would be replaced. They came and measured the area. I ordered new carpet as they no longer carry the color originally installed. I have not heard from them since. I now have 3 rooms with carpet detaching from its backing.
Description of Work: Shaw Rio Flora carpet was installed on the main floor of my house in May 2004, i.e., in 2 bedrooms, a hall way, office, living room and dining room. By the fall of 2007, the carpet was falling apart. I called Magic Carpet and received no response. I emailed Shaw to their customer service and received no response. I then sent a letter to Shaw and Magic Carpet. In Nov. 2007 was was assured by Jerry Larson that the carpet would be replaced. I was assured it was ordered and would be installed after the Xmas holiday. I have not heard from them since.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,964
MARGERY S.
02/2008
5.0
carpet installation
 + -1 more
Following my stopping in their showroom, they came out promptly to do measuring. They were very accommodating and friendly when I had to reschedule the installation two times. The installers were on time and very efficient. They sent out two polite and friendly installers who worked hard and steady most of the day to finish the install in one day. I was very pleased with the results. The seams were done and hidden very nicely and I was pleased how nicely they matched the seams in the doorways of two bedrooms.
Description of Work: Carpet installation in lower level including stairs, landing, family room and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,172
09/2005
5.0
carpet installation, flooring contractor
 + 0 more
I WOULD GO BACK TO THIS COMPANY IN A HEARTBEAT. ANY GLITCHES WE HAD WERE MADE GOOD WITHOUT HESITATION. OUR CARPET LOOKS GREAT & FEELS WONDERFUL UNDER OUR FEET. I WOULD RECOMMEND THIS COMPANY TO MY FRIEND WHO ARE CARPET BUYERS.
Description of Work: I'VE FOUND MAGIC CARPET & FLOOR COVERING TO BE PRECISE IN MEASURING OUR ROOM. THEY GAVE US A SUPER SALES PRICE ON OUR CARPET. THE INSTALLER WAS FAST, EFFICIENT, & VERY EXPERIENCED. BECAUSE THE CARPET COST LESS THAN EXPECTED, WE ALSO BOUGHT KITCHEN & ENTRY TILE. THE INSTALLERS WERE VERY PROFESSIONAL. WE PICKED TILE FROM ANOTHER STORE & MC & FC ORDERED IT FOR US FOR LESS THAN THE STORE WE FOUND IT AT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
09/2005
3.0
carpet installation
 + -1 more
OVERALL, I WOULD RATE THIS EXPERIENCE A 'C'. WE HAD SCHEDULED AN INSTALL DATE TWO WEEKS PRIOR TO THE CHOSEN DATE HOWEVER, THE CARPET DID NOT ARRIVE IN TIME, WE MOVED ALL OF OUR FURNITURE & RIPPED UP OLD CARPET.
Description of Work: MAGIC CARPETS SOLD, ORDERED, SCHEDULED INSTALLATION, (ALBIET DELAYED), MOVED SOME FURNITURE AND INSTALLED NEW CARPET IN THE LIVING ROOM AND HALLWAY OF OUR HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
General Remodeling,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Magic Carpets Shaw Design Center is currently rated 4.2 overall out of 5.
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Magic Carpets Shaw Design Center accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Magic Carpets Shaw Design Center offers free project estimates.
No, Magic Carpets Shaw Design Center does not offer eco-friendly accreditations.
No, Magic Carpets Shaw Design Center does not offer a senior discount.
No, Magic Carpets Shaw Design Center does not offer emergency services.
No, Magic Carpets Shaw Design Center does not offer warranties.
Magic Carpets Shaw Design Center offers the following services: Carpet Installation, Hardwood Flooring Installation, Area Rugs, Laminate, & Vinyl