Earl's Floor Sanding & Install

We got proposals from three companies, and felt confident that any of them would do a good job. Earl's Floor Sanding (run now by Todd Anthony) gave us a price between the other two. We chose them over the lowest bidder because of their ability to get the job done more quickly. Todd was very good to work with. We changed our minds several times about the scope of the project and Todd was happy to accommodate our changes as well as some unusual requests we made. He gave us helpful and realistic answers to our many questions, and even gave us advice about a wood kitchen floor we had decided to paint and finish ourselves. The job itself was completed on the schedule Todd had given us (4 1/2 days, start to finish), and the results are beautiful. They had to deal with some difficult issues: the floors had a few tough stains, and in some places were very warped and ripply. All of it was done well, and they did a good job of cleaning up after themselves. The newly finished floors are a little blonder than we thought they would be based on Todd's description, and the sanders left a few marks on the baseboards that we'll need to touch up, but those are minor complaints. Part of the job was replacing two wooden floor vents that were badly broken. They had another shop build the new vents, which ended up costing more than Todd had expected, but he charged us only the original price he had quoted even though it meant a small net loss for them on that part of the project. I would definitely hire Earl's Floor Sanding again.

They did a fantastic job and were very professional. They were on scheduling and they came on time and finished on time and under budget.

Excellent. We staged it so we could have access to the upstairs as the floor cured. They were accommodating to this schedule.

Every part of our dealings with Earl's floor sanding were a pleasure: Todd (the owner of the business; Earl is his college nickname) returned my initial call promptly, arrived precisely on time for his scheduled appointment, and took an appropriate amount of time to understand my needs and then to do measurements, etc. to prepare an estimate. The work was performed while we were out of town; Todd was very conscientious in keeping in touch with us by phone to let us know about a couple of small discoveries about the condition of the floor underneath the old wall-to-wall carpeting. We arrived home to beautiful "new" 82-year old floors and cannot believe that anyone would ever have covered up these lovely floors! We had one tiny issue that was resolved to my complete satisfaction. Todd overlooked a small service that should have been included in his original bid for a cost of $100. I was surprised when this item was added onto our final bill. In a quick, non-confrontational phone consultation, Todd agreed to split the difference, which I thought was very fair. As soon as we can afford it, we will have Todd and his crew back to uncover and refinish the floor in a second bedroom upstairs. I would recommend Earl's Floor Sanding to anyone who needs hardwood floor sanding, repair or installation.

Todd came out and gave us a detailed estimate and discussed options with us. On the days work was scheduled, the crew was punctual. Once they pulled up the carpeting, some problem areas were more visible, like the need to replace some damaged stair treads and flooring. Todd was a great problem solver and even took an extra day to complete the job (three days instead of two) to make sure the work was done right. The floors look like new. They also made sure the spread of dust was kept to a minimum and they did a good job cleaning up after themselves once the project was complete. I'd recommend them to anyone.

These guys are fabulous! Todd and the crew are honest, hard working, conscientious, and as an added bonus they're really nice! We have used them on two separate occasions over the past few months. Initially, we had pulled up some carpeting that was in an upstairs bedroom, went down the stairs, and went into the front hallway and front entry way. The flooring on the 2nd floor is the original birch. The treads and flooring on the stairs and first floor is oak. The stairs and the 2nd floor was pretty straight forward. Todd and his crew did a great job - they came when they said they were going to come, the job took as long as they said it would, they did a nice job containing dust (although these jobs are always dusty), and they cleaned up after themselves. Todd did a great job matching the existing 2nd floor finishes and the floors look fantastic. The front hallway/entry was more challenging as there were linoleum tiles underneath the carpet. Todd and his team removed them and also had to rebuild the floor in several spots in the front entryway. The repairs are flawless and you simply cannot tell the difference between one section that is 100 years old and one that is 4 months old. He also nicely matched the finish between these areas the living room which is immediately adjacent to the front hall. They did such good work on the 1st job that we hired them to come back do to the 2nd, which was a complete tearout of an existing linoleum floor in a kitchen (approximately 260 square feet) and removal of carpet from a family room (approximately 260 square feet) and installation of 1.5" oak strip flooring with an oil-based finish to match the flooring in the rest of the house. Once again, I was glad that we had chosen Todd and his crew. This job was a real mess. It turns out that the house had been remodeled several times over the last 40 years (it is over 100 years old) so the sub-floor in the kitchen was several different heights. Oh, and in some places there was no sub-floor, just plywood. It is amazing that no one fell through the floor! Todd cleaned up the entire floor, made sure that everything was level (or as level as things can possibly be) and did a fabulous installation. The new floors contact the old floors in three separate places and they are exactly level. They look great. The oil finish blends flawlessly with the finish throughout the rest of the house. The only challenge that remains for us is to drop the base-shoe down about 1" because the floors are now a little lower than they once were so none of the trim fits! I would (and already have) recommend Earls to anyone that is interested in having their floors refinished or in having new floors installed. They do great work, are reasonably priced, offer tremendous value and Todd's and everyone on the crew are all really decent guys. I would use them again in an instant - they've gained a customer for life.

We thought Todd and his crew did an excellent, excellent job. They were completely responsive, timely, serious and absolutely professional. They're great problem solvers - were able to match a certain shade of stain. We very highly recommend this company. We're thrilled with our floors.

Quite well. They did the kitchen and dining room while we were out of town, then helped us move furniture from the living room to the dining room and did the living room while we were there for three days. The owner gave good advice about the quality and layers of covering available. We opted for a commercial grade covering in the kitchen because of the high traffic level.

I had contacted Todd Anthony for an estimate. He was out the next day! We were able to schedule them to start on a Sunday. They were on time & the project went as planned. Todd kept me posted on the progress daily. The floors look brand new!!! We were very impressed with how professional the crew was. I would STRONGLY recommend Earl's Floor Sanding.

The service experience with Earl's Floor Sanding was outstanding! The owner responded to my call within one day with a quote. It wasn't the lowest quote we received but the quick-turnaround and detailed presentation made selecting Earl's easy for us. We scheduled the work for Fall 2007. When the Earl's team arrived to sand the floors, we discovered the back hallway area had severe water damage and was a different type of wood from the rest of the home (previously covered with carpet). Earl's team quickly quoted us a reasonable cost to replace the hardwood and matched it to our existing hardwood. The whole process lasted about 2 weeks from start to finish. They refinished the existing floors in about 3 days and returned a week later to install the new section over another 3 days. At the end of the job, the team educated us on the proper care for the floor. We are very happy with our new and newly finished hardwood floors.

A little disappointed, overall. Were going to do it ourselves but hoped to have better outcome with professionals, or not. We had some scheduling issues because of an unexpected long stretch of rain and fitting the job in. They finally came out but didn't review the original estimate and forgot to bring the correct tools/materials to repair the floor. Also neglected to tell me during the estimate that the repair wouldn't match original floor (different species and several pieces instead of one board). But I still gave okay to go ahead with project and sand the porch. Came back in a few days to do the repair but didn't have enough materials, then had to rip down boards and re-sand to get the repaired areas flush with the floor. Didn't realize it until we painted the repaired areas, but the sanding left big trough-like gouges in the porch that are very noticeable with the glossy floor paint, even with the sand added (for traction). Ugh.

Todd was very easy to work with and very accommodating to our needs. He was quick to return phone calls and kept us well informed on when we could expect his crew each day. His crew was extremely thorough in ensuring that our house remain clean throughout the 3 day process. Earl's was very trustworthy and professional and we will definitely use them again for our future refinishing needs.

I needed to change the finish from a matte to semi. Todd and crew were very accommodating and fair in making this change.

Responsive and polite via email and phone from start to finish. Bid the job over the phone for a specific day. Did the work that day and returned the keys to my home. The experience was perfect from my end.

We had an excellent experience with Todd and his company. I received immediate attention via a quick scheduling of an estimate and flexibility in meeting my time line for completing the job. Todd was very thorough in his assessment and honest in what a buffing and resurface would offer for a final look vs a complete sanding and refinishing of the floors. I appreciated knowing what level of scratches and marks would be removed or not; appropriate expectations were established. The outcome was excellent, the floor looked great and very clean. In addition to the good work, the clean up was unmatched. There was no dust or residue left from the job. You could not tell someone had been in the home doing extensive work except for the nice looking shine on the floors.

They were responsive to phone calls. They were really good at taping off areas to control the dust. They were friendly and careful while in my house.

It went OK. There was a lot of old staining on the upper hall and stair treads and a few spots elsewhere. Todd said they could not get them out any better after the first sanding day. Since then I have heard from other people that most likely with a bit more perseverance the stains could have been removed. I don't know for sure but I am left wondering if I should have been "tougher". I'm left a bit disappointed.

Courteous, easy to deal with, returned telephone calls, arrived on time. Very honest. I especially liked the fact that he called me at work when he had a question or to give me an update on their progress. I have already recommended Todd to two people at work.

Responded very quickly to quote request; we chose their bid; the work they did was excellent. The floors looked great, and they did a good job cleaning up. I would recommend Earl's to anyone.

Everything was great. They were on time and they communicated well.

Todd was able to come and look at the house on very short notice. His bid was slightly lower than the others I got, but not hugely. He was also able to do the work within my tight schedule constraints. The job did take one day longer than we expected, and I wasn't too clear on why. It was just a slight miscommunication, but overall the floors look great, they didn't leave a mess, and price was exactly what was on the bid.

They did a nice job on the floors. They did great work on the patching. I talked to other people as well, and he was the only person who walked into the kitchen and noticed the 2 different types of wood. He was very responsive to my phone calls, and he also helped me work with a painter who was being difficult with me.

Very professional and very high quality of work. Todd gave good advice when we had questions. Good protection of areas of the house not being worked on (putting up plastic over built in shelves and fireplace). Timely and responsive, would hire again.

Todd was informative as to how they would do the job and what the process would be. The work was finished in 2 days, Todd came and rebuffed and added another coat of poly to smooth out the floor and fix a couple of uneven parts. The floors are beautiful. The color flows evenly throughout. I was told by one company that one of the rooms would not be able to have the same coloring because the floor was darker, it hadn't been sanded like the rest of the floors. You can't tell any difference in coloring with the work Earl's flooring did. Todd was very accommodating. The day he came to rebuff the floors, the ducts were being cleaned so he did what he could then came back when they were finished. I would recommend this company to anyone. I had a concern regarding clean up since it is a messy job, but they did a good job on that also.

Todd was very responsive and professional. The guys used a stain spotted piece of wood when patching one of the vents. When I called about fixing it, Todd agreed to fix the mistake the same week. The fix was not perfect so he did not charge for that patch. Otherwise the floor looks great.