ALL MECHANICAL SERVICES

Our boiler went out the night before Christmas Eve. I called at 11:30 PM and the phone was answered. I didn't need emergency repair as we made do with space heaters for the night but set an appointment for the next morning. The repair man/owner showed up on time and was very informative. The problem was discovered in 5 minutes, but a part was needed. He was able to locate the part, a glow plug, and returned later in the day to finish the repair. Overall a good experience and I would recommend them.

Once Mark isolated the problem as being the thermostat control, he went online to access the factory manual and got the reprogramming done in short order.

it has gone well. they are very knowledgeable and get my equipment running again.

Although I did not end up needing services from the company Kathleen was so helpful and was able to reference someone that would better help with my needs. I would call on them to do service just because of their friendliness.

I spent right $200 on that service. They were wonderful and I have used them for years and would give them an A plus on everything.

Mark and Kathleen are a great team. Their services have been always top notch. They do not waste time or money. They are prompt and responsive to my needs. Their work and work ethic is excellent. This is the reason I continue to call them.

I placed a call that my furnace wasn't working & an appointment was scheduled for the next day. I cancelled because the furnace seems to be turning on, but when it didn't stay on I called again. Kathleen who schedules appointments was charming! We had a nice chat & Mark came the next day (Friday). He needed to get a part & would have returned again the same day to finish the job. I told him that wasn't necessary & he came early on Monday instead.

One observation (and I can't tell if its a positive or negative!!) -- try not to be so obvious that you are a little annoyed at having to work on the weekend. I understand absolutely where you're coming from -- you had your dad (father in law? uncle? friend?) with you and this service call probably interrupted a great saturday morning for you both. I think it definitely fits in with your overall demeanor (no salesman-yness, never got any sense that you would upsell me on anything ever!) so in the end I think of it as a positive. Just be careful in the future and try and shield that sentiment a little more -- you never know when a small job can lead to referrals to large projects for neighbors!

Kathleen provided a quick response to my phone call and set up a time when she and Mark could come and look at the a/c unit. They removed it from the wall, diagnosed the problem, left the area clean, and made arrangements for when they could return to replace the faulty part. They kept me posted with phone calls and replaced the part in a timely manner. Both were professional and friendly and I would certainly use them again.

I think the intake person was exceptional, the AC was fixed quickly. The repair person didn't seem all that thrilled to be there, but I could understand that. A for fixing and timeliness and accommodation. Minor minor quips with professionalism and price. And the price quip comes from someone who only just had his AC serviced this one time. I would call them again.

Absolutely great. Kathleen was very helpful, and what's better, clear about the chances for same day service. So while the appoinment was made for the following day Mark was still able to come out and make the necessary repairs on the same day. Hands down this is the best experience I've ever had with HVAC service of any nature.

I called Kathleen to set up an appointment to repair a central AC unit in my duplex. She asked me questions to troubleshoot the problem to avoid the cost of the service call if it were just a problem with breakers or fuses or a switch turned off or a problem with the thermostat. Kathleen obviously knows a lot about the business to do such a great job of troubleshooting. Many companies seem happier to take your money for the call and will do no troubleshooting at all. I was encouraged to select a time the following day that was earlier than my tenant preferred in order to allow plenty of time in the day in case a part was needed and to allow co-owner, Mark to beat the worst of pre-holiday rush hour with traffic heading North for the long weekend. I worked out the request with my tenant and confirmed with Kathleen that the time would work fine. Mark showed up early, just after a call I received from Kathleen to say he would arrive shortly and what vehicle to look for. Within a very short time he had diagnosed the problem as one of low refrigerant. There was a metal valve cap missing for a year or more that caused the loss of refrigerant. Unfortunately, the cap apparently cannot be replaced. Mark was given the OK to add what was needed, and he checked that the AC was delivering cool air once more. I have used All Mechanical Services once before and once again they delivered efficient, gracious service. Kathleen and Mark are a real treasure and really care about giving the finest service possible. I'd like to see them continue to make a good living at this, but I worry if I say how truly great they are, next time I need them, maybe they'll be booked so far out ahead that I won't be able to get an appointment.

On Friday evening, the 4th of July weekend, my central A/C stopped cooling. Not only was it one of those horribly hot, humid, stormy days, it was a holiday weekend and I was expecting a long wait to get someone out to do the repair. I called All Mechanical about 7:00 PM and Kathleen said Mark was out on another call but should be finished there in about an hour and would be able to make it to my house after he finished that appointment. Within the hour, Kathleen called back and said they were on their way to my house but were wondering what the weather was in my location. They were in their truck in the middle of a thunderstorm and were just checking to see if the storm had made it to my area yet. I could see lightening off in the distance so we rescheduled for first thing the following morning. (Good thing, too, since the storm hit about 10 minutes after our phone conversation.) The following morning, Kathleen called to tell me Mark was on his way to my house. He showed up, quickly diagnosed and repaired the problem.

Great experience. Got same day service on my A/C, shoes up at promised time, very good price.

My air conditioner went out. I called several companies, but this was the only one that tried to diagnose my problem over the phone. They also were upfront with how their charges work, where other companies only mentioned extra charges if I asked. They found the problem immediately. One part had stopped working and they replaced it.

Their service was fantastic. I called several places that were highly rated on Angie's List. All Mechanical had the soonest availability (same day) and quoted a lower price structure (ie lower trip charge, hourly charge, etc...) They were very good at updating me on when they'd be out - they gave me a two hour window and told me they'd call an hour before they came out to give me a specific time, which they did. Mark arrived, and quickly figured out that the problem was a blown capacitor. He replaced it and the A/C was back to working. From the time he showed up until the time I wrote him a check was probably only 10 minutes or so. I couldn't have been happier with their service.

Thank goodness for Mark and Kathleen! I recently had an alarm system equipped with a remotely accessible thermostat installed in my new house. The alarm company sent a contractor to wire the thermostat for an additional $200 installation charge. After the installation, the temperature in my house quickly rose to almost 80F, and I called All Mechanical Services in desperation. They scheduled Mark to come by the same day. When he arrived, he discovered that the “electrician” had wired the entire system incorrectly—from the furnace to the thermostat itself—and the furnace was just blowing recycled air through the house. In under 30 minutes (and for half the price of the initial installation), Mark had my air conditioner rewired and running perfectly. He even checked the coolant level before he left. I will definitely call them again for future air conditioning and furnace repairs.

Another great experience. This is the 2nd time we've used this company (previously for boiler repair last year). Our air conditioner, although working, was not cooling and I guessed we might need some freon added since this was done last in June, 2008. I called on Wednesday, spoke to Kathleen, and we scheduled an appointment for the next day. The total cost was $155 (they even honored a $20 coupon that had expired 8 days earlier). As a comparison Ben Franklin plumbing charged me $258 for the same work 3 years ago and that was adding only 1 pound of freon (compared to the 2 pounds of freon that was added on this service call)! I'll never use Ben Franklin again as they're extremely over priced, All Mechanical responds promptly, Mark "knows his stuff" and their pricing is so very fair. Also I have never encountered a better communicator than Kathleen who handles the phone work, scheduling, billings and books. She's as good in her role as her husband, Mark is in his. It looks like we'll be needing a new pump for our boiler system come fall and I'll be sure to contact All Mechanical again for their services.

We had a slight timing mix-up, but Kathleen responded quickly and Mark was out within 30 minutes. Mark arrived and got right to work removing the humidifier unit. He also check the operation of the furnance and did some minor preventative maintenance. Everything went well.

Mark and Kathleen to the rescue! Our 4 year old central A/C unit was not working when we turned it on for the first time of the season. Called All Mechanical and Kathleen was on the case. She helped troubleshoot and then Mark called us that evening to do more trouble shooting to determine if a service call was needed. It was! Mark was extremely thorough and showed us how to clean the A/C unit and what he was doing/checking every step of the way. It was determined that a part had to be ordered but Mark and Kathleen kept us in the loop. Kathleen called the next day when Mark found the part. Mark was over that afternoon and put in the new part. It was as if our A/C unit was brand new. All this was done with the eye on the fact that our first 90 degree day was coming soon. Thank you, Mark and Kathleen! Great job and we really appreciate it!

My furnace went out on the weekend and needed some minor work. They were very accommodating to resolve our issue. I would definitely do my next furnace work with them.

Yay! Our issue resolved immediately, affordably, with professional & friendly service! We've been experiencing heating issues all winter. We deduced that it was most likely a damper problem and possibly a filter. When we first called Mark and Kathleen (based on their high Angie's List rating) they were so helpful in listening to our concerns. They also suggested we try to contact the person/company who put in the furnace as they felt it should still be under warranty. Unable to reach that individual we called Kathleen back and Mark came out the next day. He was prompt, professional and resolved our issue immediately! We are thrilled and VERY happy with the awesome service! For the first time all winter our family actually got to enjoy Friday movie night without hats and 5 quilts (not exaggerating) on top of us. We'd recommend them to everyone!

Stop searching! If you need a furnace repaired, call Mark and Kathleen now. Mark has the experience and skill you need, their prices are much better than others, and he's right on time. When I called, Mark knew exactly what my furnace was. In fact, when I was reading him the model number, he corrected me when I read an "8" when it was actually a "0". I described the symptoms and he diagnosed the problem over the phone perfectly. He was able to come out the next morning and arrived at exactly the time he said he'd be there. He had all the parts he needed and 4 hours later my house was heating up again. Mark's not much of a talker, but his wife, Kathleen, is friendly enough for the both of them. My quote from Standard Heating was over $1000! Mark's bill was under 400!

Absolutely a fantastic experience and we were so very very grateful for the immediate response to our early early morning call. Mark was efficient honest and clearly knew what he was doing. He went the extra mile to get the part ordered and in the cities very quickly so the furnace was fully repaired. Honestly I intended to file the report early and totally forgot until my children reminded me of last Christmas morning

Excellent. Furnace broke down in the snowstorm of the decade with 15 inches of blowing snow on the weekend of course. I called and Kathleen answered the phone and stated once they were plowed out, Mark would be over to take a look. He was able to fix it right away. Excellent service, they called to let us know when he would arrive and called to update when he was 10 minutes away. Very nice company to do business with and I will call them again!