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PRIMARY ELECTRIC INC

4.9(
87
)

Electrical, Lighting, TV Service - Cable

About us

You expect electrical work on your home or business to be performed in a clean, professional manner by a licensed, bonded and insured electrical contractor you trust. Primary Electric understands your concerns and believes every home or business must be electrically safe and reliable.

Business highlights

19 years of trusted experience

Services we offer

Outlet/Switch Replacement, Ceiling Fan installation, Outside Lighting, Remodel Re-Wiring, Circuit Extensions,Fire & Smoke Alarms,Repairs and Troubleshooting, Service Upgrades, Old Home Rewiring, Panel Replacement, Code Inspections and Corrections In Floor Heating Recessed Lighting Email: info@primaryelec.com

Services we don't offer

Network cabling

Amenities

Senior Discount

5%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.987 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
3%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 76-87 of 87 reviews
Joanne A.
05/2016
5.0
electrician
  + -1 more
unknown
Description of Work: He came to the house and gave us a free estimate. The work done was excellent and on time. The pricing was very fair.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from PRIMARY ELECTRIC INC
We installed a Chandilier in the 17' front entry and we installed a receptacle by the front door. Thanks for the nice compliments. Chris Primary Electric, Inc. Ph. 763-213-6262
Mike W.
03/2016
5.0
electrician
  + -1 more
Everything went great.
Description of Work: Added a 30 amp 220 volt circuit to my garage
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from PRIMARY ELECTRIC INC
We installed 1, 240 volt 20 amp dedicated circuit from the main electrical panel in the basement to the garage for a future table saw the customer is planning on purchasing for his woodworking hobby. Thanks for the nice review. Primary Electric, Inc. Ph. 763-213-6262 primaryelec.com
joann B.
12/2015
3.0
electrician
  + -1 more
unknown
Description of Work: did hot return phone call or come back for repairs and do final work that was requested.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from PRIMARY ELECTRIC INC
I returned your message as an email. I should have followed up with a phone call. Sorry for not meeting your expectations.
Kristal W.
12/2015
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: Replaced several external light fixtures including setting them up. Also estimated future projects and let up time to do that work as well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$345
Response from PRIMARY ELECTRIC INC
We replaced 6 existing exterior lights with 6 customer supplied lights. Thanks for the nice review. I appreciate your business. Chris Primary Electric, Inc. Ph. 763-213-6262
Barbara D.
12/2015
2.0
electrician
  + -1 more
unknown
Description of Work: I signed up for an Electrician with Angies List for 2 hours for $250 |I hired this company and was billed $550, when I called and asked about the $250 he said "Oh no, I don't do that with Angies list but I can give you a coupon for $5.00 off. Bait and switch is what that is called and I will not be using this electrician again. |Barb Duchene |612-701-2119
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$550
Response from PRIMARY ELECTRIC INC
I am sorry to see that you were dissatisfied with our service. At Primary Electric, Inc., we take great pride in providing top quality workmanship and fair, up-front pricing on every project we complete, a practice we continue to maintain since our founding in 2006. After this Customer contacted Primary Electric on 08/29/2015, we arranged a no-cost, no-obligation on-site visit on 09/02/2015 to discuss project details, review our up-front estimate and review the project timeframe. This Customer was looking to add an additional 20 amp circuit and GFCI receptacle in the utility room for a water softener at a rental property in Brooklyn Park, Minnesota. During our visit, the Customer agreed to our up-front estimate of $550, and we mutually agreed to a scheduled service date of 09/10/2015 for all work to be performed. We believe in being as up-front as possible with our potential customers so that there are no surprises, just satisfaction in our project outcomes. During our initial discussion and on-site consultation, no special offer details were presented by this customer. At the customer’s request and convenience, we accommodated her rapidly changing schedule as a local real estate agent, by rescheduling this appointment 4 times before our service work was performed. We were able to perform this service work on September 17, 2015 as scheduled and in full. The Customer thanked us for our work, and noted her satisfaction with our flexibility and service. Again at this time, the Customer did not mention the Angie's List offer mentioned in this review, a company-specific offer that we do not participate in. We presented our final invoice for this completed project, which did not exceed our project estimate. Our standard payment terms are typically due upon receipt when our service work is completed in full. After 45 days of an open invoice, we contacted this Customer with a courtesy call for a payment reminder. At this time, the Customer mentioned that she would like to use an Angie's List coupon of $250 for 2 hours of labor (mentioned in review), a special Angie’s List offer we have not chosen to participate in throughout all of the 9 years we have been in business. Offers such as this are typically listed as "Big Deals", managed by Angie's List, and paid in advance on the Angie's List website by Customers. In order to seek better understanding and resolution of this misunderstanding, we asked this Customer to produce documentation of this offer through Angie’s List. If this was our error or an error on Angie’s List’s part, we would have honored this significant discount. However, we were unable to receive any confirming documentation from this customer or Angie’s List in our own follow-up investigation. As a consolation for this misunderstanding, we offered and honored an additional $30 discount off of this Customer's invoice (much more than the $5 mentioned in the review). We also continued to follow up with Angie's List to see if perhaps some error had occurred in the Angie's List system. After reviewing with Angie’s List personnel, no system error was identified. We are sorry that we were not able to honor this Customer's request for a significant discount 45 days after successful completion of this project. Thank you for choosing Primary Electric for your electrical needs. Best regards, Chris Primary Electric, Inc. ph. 763-213-6262
Sandy I.
09/2015
5.0
electrician
  + -1 more
.
Description of Work: Fixed an electric outlet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PRIMARY ELECTRIC INC
We replaced a damaged receptacle. Thanks for the nice review. Chris Primary Electric, Inc. Phone: 763-213-6262
Michael Y.
04/2015
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn H.
12/2014
5.0
electrician
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from PRIMARY ELECTRIC INC
We replaced an existing 100 amp main breaker panel with a 200 amp main breaker panel. Installed a whole house surge suppressor by the newly installed electrical panel, installed a smoke/carbon monoxide detector and a three new 20 amp 120 volt circuits. By hank you for the nice review. Primary Electric, Inc. Ph. 763-213-6262
GARY & JILL D.
09/2014
5.0
electrician
  + -1 more
Work was good.
Description of Work: Repaired some fuses, and outlets
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PRIMARY ELECTRIC INC
We diagnosed a wiring issue in the basement area and repaired the issue. It was a loose connection at one of the switches. Thanks for the nice review. Best Regards, Chris Primary Electric, Inc.
Carolyn A.
02/2014
5.0
electrician
  + -1 more
All went well
Description of Work: Checked electrical plugs throughout house and checked electrical panels
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from PRIMARY ELECTRIC INC
We did a whole house electrical inspection. Thanks for the great review. Best Regards, Chris Primary Electric, Inc.
Todd H.
02/2014
5.0
electrician
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from PRIMARY ELECTRIC INC
We installed a sub panel, a couple of circuits for a whirlpool tub, wiring for a new basement bathroom and a few other small misc. electrical work through out the house. Thank you for your business. Best Regards, Chris Primary Electric, Inc.
tim M.
11/2012
5.0
electrician
  + -1 more
The service went well.
Description of Work: Office building needed the fire alarm warning light rewired/fixed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PRIMARY ELECTRIC INC
We fixed a damaged fire alarm speaker and light on an exterior office building. Thanks for the nice comments. It was a pleasure working for you. Chris Owner Primary Electric, Inc.

Contact information

13570 Grove Dr, Maple Grove, MN 55311

http://www.primaryelec.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Electrical,
Lighting,
TV Service - Cable

FAQ

PRIMARY ELECTRIC INC is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

PRIMARY ELECTRIC INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PRIMARY ELECTRIC INC does not offer free project estimates.
Yes, PRIMARY ELECTRIC INC offers eco-friendly accreditations.
Yes, PRIMARY ELECTRIC INC offers a 5% senior discount.
No, PRIMARY ELECTRIC INC does not offer emergency services.
No, PRIMARY ELECTRIC INC does not offer warranties.
PRIMARY ELECTRIC INC offers the following services: Outlet/Switch Replacement, Ceiling Fan installation, Outside Lighting, Remodel Re-Wiring, Circuit Extensions,Fire & Smoke Alarms,Repairs and Troubleshooting, Service Upgrades, Old Home Rewiring, Panel Replacement, Code Inspections and Corrections In Floor Heating Recessed Lighting Email: info@primaryelec.com
Network cabling

Contact information

13570 Grove Dr, Maple Grove, MN 55311

http://www.primaryelec.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM