Innovative Basement Authority

With multiple date cancelations to do the work, we were ready to pull the plug on the project and go after the return of our down payment. BUT decided to give one last chance and glad we did. Ryan and Chris did an amazing job and we are more than pleased. Their knowledge, work performance and quality of work is second to done. Thank you Ryan and Chris.

I was very impressed with the quality of work and the knowledge of Isaiah McKeown. He offered to come back to make his work even more perfect since the job took way longer than he expected. I would highly recommend this company based on my experience with them. Very thorough explanations as the job progressed.

Isaiah M. was great! He explained everything he was going to do and let me watch, which was very interesting. He allowed me to add another service while he was here. Very kind and professional. Everything looks great.

Dave Anderson of innovative basement authority was especially skilled and helpful, did a beautiful job, a credit to the industry!

Very responsive from the start with scheduling, the consultation with the salesperson, Tim, to the installers, Andrew and Noah. Extremely professional and thorough! Completed the job in one day!

Andrew, and Ben know what they're doing.

Excellent customer service from both sales and install team. Very knowledgeable . Highly recommend.

Shout out to Shane and Dominic!

Logan was the person who set us up to get some areas of the patio and driveway that needed leveling. Some areas had dropped over an inch. Isaiah came out and did some fantastic work and got everything back to how it was over 20 yrs. ago.

Great company. I understood everything that was going to be done. They came within a week and finished the job in one day. They cleaned up beautifully as they left. There were 3 very tiny glitches that occurred ( an outlet cover was broken, a bit of paint was scuffed and a globe over a light was broken) They told me about it and replaced/paid for all damages. Three cheers for a company with so much integrity.

I can't rate the value of the service until some time has passed. I can say that Marcus was an excellent team lead. He kept me informed at all times. Marcus and his team - Ben, Joseph and Nick all worked quickly to get the job done in a timely fashion. Very courteous and knowledgeable. Great team!

Shane was the best he worked hard and got it it done right did not cut corners and any questions I had he was very knowledgeable

Shane and Domonic did an excellent job installing piers on my foundation. They were very personable and took the time to explain exactly what they were doing and why.

Andrew and Ben were the workers that performed the work. Andrew is the BEST at what he does. Very personable and relatable walks you through the process step by step. These guys definitely know what they're doing. I would hire them again and ask for Andrew to do your project !!!

Great experience - knowledgeable

They submitted a review under my name that I did not write. Dishonest, zero stars

TRUST; Honest; Professional; Hard Working; Follow-through on what they state and then some; Perfectionists (the entire staff...Patrick, Lance, Dillon, Dani, Shyloh, and Susan); incredible; ask a question and one never waits; will get an answer or a response; TRUST... What an excellent excellent wonderful company! I am 55 years old and times have changed; this is a wholesome down right honest hard working professional company through and through. If you want your work done right; done Professionally with no questions un-answered; top of the line product that exceeds city code; I so recommend Innovative. It is all about Trust for me today; trust in the product you are using; trust that my home is in your hands; trust that if I am not "watching" the company will do what they say; trust the project is done correctly....HIRE INNOVATIVE; I can not tell enough individuals about this company. Thank you all! Sincerely

Great job. I was pleased from start to finish!

Professional, didn’t sell us anything we didn’t need. Knowledgeable, Veteran Discount

Chris was very thorough and professional. Arrived on time, recommended only what we needed and sold us the Apriaire dehumidifier unit which has resolved our issues and improved the air quality in our home. Saved us thousands and offered us a military/Veteran discount which was much appreciated. Installation Tech arrived on time, clean, professional and extremely knowledgeable. He ensured all questions were answered and explained the full replacement 5 year warranty. Highly recommend!

Too early to say. P

This was a call back on a sub pump malfunction. They corrected our issue and expected pains the probable cause and what to do next time if it were to happen again. Jan and Jason were very nice to deal with. So kind and helpful.

Tyler Swanson and Brendan were fantastic. I give them each 5 stars for their work and pleasant personalities! I was very fortunate to have them do my job.

The whole process was very professional and smooth. Everything was explained in detail up front and the work took less time than anticipated. Brandon, Rich, and Armstrong (our crew) were extremely friendly and professional and made sure we were 100% satisfied before they left. They were very thorough and went above and beyond in checking over previous problem areas with my wife.

Very professional, excellent job and cleaned up well thanks . Gregg and Derrick