Palumbo Landscaping & Services, Inc.

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Joe came to our home took pictures, gave my wife and I a complete detailed explanation of what was wrong and causing our water problems.  He took his time with us and explained what him and his crew would be doing to fix our problems. I guess Joe and his company might not be the cheapest when it comes to having this kind of work done, but I'm a firm believer, that you get what you pay for, and for what its worth this man does deliver and more.  If I need any landscaping work done in the future, he will be my go to company.

Just fine. Done in 2 days as promised. Worked with as plans changed a little. Employees worked very late and hard and cleaned up immaculately before they left.

My yard was 0.75 acres of patchwork: patio, yard, gardens, and overgrown areas that haven't seen the light
of day for decades. I also had numerous DIY projects in various stages of completeness. I started by making a list of the projects, added “wish” items and called Palumbo Landscaping. I had driven by their beautiful location in the area for years, and had checked them out on Angie's List, so I was ready to attack my problem yard. My other half is a retired construction inspector, and therefore, very fussy. Finding constructors that meet his exacting standards is always a challenge, but worth the quality in the end-results. For us, quality and local businesses are more important than price.
My experiences with Palumbo Landscaping and Joe Palumbo were awesome. He is the kind of contractor I enjoy working with. He was professional from the first call to the last final wrap-up visit. Initially, he visited the site, and we reviewed my lists completely. He didn't criticize our mess of a yard, and as he got to know us better, began making suggestions that meshed with our ideas. He is meticulous, and insists on top-quality workmanship from everyone on his crew. He also utilizes top-quality materials, in fact, he beefed up the fencing posts from the manufacturer's recommendations. Fencing, trees, planting materials, and mulch were all top quality. He always answered phone calls, e-mails, or text messages promptly and with the desired information / response. We worked out the starting dates based on our schedules and around my travel / work and they were there when expected. Once they started on site, they stayed until the project was done, being absent only
once when we were waiting for materials. Since the project expanded from an initial 2 weeks to almost 2 months (since I kept adding more work), this was quite a feat.
I was quite surprised when I got the initial estimate. Joe had taken the lists, provided prices for each small project, plus added some options where I wasn't sure what I wanted. He also included some of the suggestions we discussed while on site. He also noted items that we couldn't make any decisions on until the area had been cleaned up and we could see what we were
working with. I knew exactly what was going to be accomplished, the time frame to do it, and the associated costs. As we got past the demolition / clean-up phase and could see what we had to work with, Joe always took my suggestions, but enhanced with his ideas and experiences. I always had pricing for the options prior to their working, and when unexpected problems developed, they were communicated and resolved to my satisfaction. In fact, it was easy to tell how important that was. My input was often sought, my reaction to the work. If there was anything I didn't like, it was fixed or changed, so that I was satisfied. Examples included changing out plants, reworking some of the grading, layout of the pond, so everything was just what I wanted.
His staff was just as professional and easy to work with. They checked in each morning (while I had my coffee on the deck) with what was happening that day, advised if there would be any deliveries or outside personnel on site. They also advised if I was needed for any decision making, so they could adapt to my work schedule. If I had any questions or issues or something I wanted done, we would discuss. They were polite and answered not only my questions, but those of inquisitive neighbors
walking by (but didn't allow it to deter them from working). They introduced all workman so I knew who was on the property at any time.His guys are easy to spot since they all wear company shirts, so I could always tell if there was someone who didn't belong. They were neat, cleaned up at end of day, hauled all debris and other materials off-site. Before they left, I would get a quick update and let me know they were leaving. At the end of the project, the windows adjoining the work area were power washed, along with the driveway that had been used as a staging area. Anything that didn't belong was removed, and the site was immaculate.
Joe coordinated with local building inspectors, underground utility coordinators, and all deliveries. Although we did not need any permits, he verified fencing requirements, etc. with the city. He arranged to have underground utilities marked several times, keeping safety of his workers and us in mind. Either Joe or his staff were on site when deliveries of topsoil, fencing, trees, plants, etc. were made, and where they were to be placed, so I didn't have to do a thing!
At the end of the project, Joe provided drawings of garden layouts, sprinkler systems, buried cable for future lighting diagrams, and aerial pictures! We walked through the entire project for anything that I didn't like, and it was corrected. We actually did this numerous times throughout the project, but at the end as well.
As noted, the project expanded from its original scope, partially because we didn't know what was buried in the undergrowth, plus if Joe and his crew did not work well with my inspector other half, we would have limited the scope. Clearly, it
was not a problem and the following is a snapshot of my project:

1. - cleaned out overgrown areas, removing old stumps, debris (old fencing, concrete blocks,decomposed wood piles,
   landscape timbers which are hazardous waste), etc.which was a massive undertaking just to start the project

- regraded large areas (including contouring to minimize the impact of an old mound drainfield) and brought in countless
truckloads of fill.
- removed two small retaining walls
- added beautiful pond (removing one of those old partial DIY projects)
- added concrete edging around the entire perimeter and several planting beds (ready for lighting to be added next year).
They custom colored it to match my antique paver walkway.
- placed 2 semi-loads of mulch
- designed layout and planted 400 shrubs and (perennial) flowers.
- sodded all non-garden areas

• - installed irrigation system for both yard and garden areas (no more dragging hoses around) including buried power lines
  for future lighting and electrical needs
• - power washed, brightened and resealed deck and railings
• - resurfaced, regrouted and sealed patio and antique pavers in walkway (looks better than when originally installed)
• - added privacy fencing around part of yard, and ornamental fence around the rest. Placed evergreens along ornamental fence.
• - added raised garden to replace old vegetable gardens

Am I happy with the results?
Absolutely! I have a yard that is spectacular to look at every day from my sunroom office, and is the envy of the neighborhood.(I know since they stop and tell me about it all the time.) I can stroll around and look at the beautiful plantings that I have always wanted, but never seem to be able to accomplish on my own.
Would I hire Palumbo Landscaping again?
In a moment. In fact, I already have them lined up for a few tasks that I did not do last year, so I'm on the docket for the upcoming summer.
In summary, great job done by an exceptional local company experienced in all my landscaping needs. If you want a top-quality, professional landscaping project done, call Joe.

I learned about Polumbo Landscaping from reviewing landscapers on Angie's list,. Joe had excellent ideas and listened to what I wanted. He incorporated my ideas and greatly improved on them. He was very professional and knowledgeable. The quality of the projects completed far exceeded my expectations. He started the work and finished the project according to the schedule we had agreed on. My yard and driveway were left in excellent condition. I have more landscaping to complete and I will definitely be hiring Polumbo Landscaping to complete it.

The foundation plantings in front of my home were in desperate need of a professional facelift. I talked with several contractors, and while all the estimates were competitive, the passion and enthusiasm Joe Palumbo exuded for his work exceeded that of anyone else.

Joe was great to work with. He listened carefully to what I wanted and needed, offered practical suggestions and alternatives. He was very focused and thorough with every detail.

Joe completed the job sooner than expected and now that the job is complete, I find words do not fully describe how impressed I am; not only with the quality and outcome of his work but also the way he handled every detail of his business.

The energy and professionalism of Joe and his crew was without flaw from start to finish. He is truly a man of his word.

I would highly recommend Joe Palumbo to everyone. I know he'll be the first person I call next time I need any of his services.

I have never worked with a contractor who communicated as well as Joe. He was engaged with this project from original estimate until the bill was paid and even followed up afterwards. He is creative, energetic and skilled. His team is friendly, hard working and trustworthy. We were amazed at Joe's work ethic--he pushed himself and his staff to reach specific goals each day. The final result is nothing less than impressive and stunning. We will definitely use Joe for future landscaping projects. I have recommended him to everyone who has stopped to look at the work he did.

From the beginning, my husband and I were very impressed with Joe and his team. Our first impression was their website as the company was found via a Google search. We've worked with several other landscaping companies in the past and Palumbo's website far outshines any others we've seen. The comprehensive resources available (customer testimonies, list of services, why their service stands out, etc) as well as the layout, design and ability to contact them via the site all work together to make their website outstanding.
We contacted them via the website as well as called. In response to both the web inquiry and phone call, we were told (by an out of office email and voicemail message) that Joe was currently on vacation and specifically when we could expect to hear back. We received a call from Joe the morning of the day we were told to expect to hear from him. Outstanding start to a GREAT customer experience! We scheduled time for him to come over for an estimate a couple days later. We were impressed by the fact that he had specific time already built into his schedule for estimates - rather than stating he'd be over sometime in an evening after he was at a jobsite. He arrived on time, presently himself professionally and easily understood what we wanted to have done. He offered excellent design ideas and was respectful of our and quot;minimalisticand quot; approach to landscaping (meaning he didn't try to sell us on things he clearly understood we didn't want).
We had a specific timeline for the work to be completed and Joe went above and beyond to do all he could to meet our deadline. This was GREATLY appreciated as we were having the work done larger due to a party we were having.
The job was to be completed in one day. The crew arrived after we had left for work (we leave early in the morning) and were still working when we arrived home in the afternoon. Mitch, one of the 3 person crew, immediately walked up to us and introduced himself and proceeded to give us an update on where they were at with the job, when we could expect Joe to be back and asked us if we had any questions. VERY IMPRESSIVE. The other two crew members (Mike and Dan) acknowledged us with hearty hellos, smiling faces and waves. Right away we felt extremely at ease, which was a stark contrast to other landscaping crews we've had at our house. We could clearly see that professionalism and great customer service are two expectations Joe has of his crew.
Joe arrived shortly after we got home and greeted us warmly. He and the crew continued to work until the job was finished early evening. He provided us a comprehensive overview of the work done, explained how/when to water, etc. And made it clear we were welcome to contact him with any questions or concerns.
We would highly recommend Palumbo to anyone. Their attention to detail, high level professionalism and excellent customer service make them a stand-out company in their industry. We simply cannot say enough about how impressed we were, start to finish. Joe even emailed us before and after pictures along with a thank you for our business. OUTSTANDING! Thanks Joe, Mitch, Mike and Dan - we appreciate the excellent work!

First thing this morning, I felt a 'drip' and then noticed a huge water spot on a bedroom ceiling when I went into the room. After asking my Facebook friends for suggestings on someone that could get to my home ASAP to get the snow and ice removed so the leak could be stopped, IceDamGuys.com were suggested (part of Palumbo Services). I checked out their Facebook page and website, then called right away. Katie answered promptly and said that they could certainly get someone to my home right away. I talked to her at 9:30am and Brian arrived at 11:00am. After a brief consultation, he got right to work and removed all of the snow from my roof, then took care of the ice dams. He ever spread some ice melt on my sidewalks. He was completely finished in 3 hours. I'm so glad this company was recommended to me - and that they had such a complete Facebook page that gave me valuable information that assisted in my decision making during a stressful morning.