Deal direct with owner and save $$$$$ Brand new Hydrotech water softener 48,000 grain $1650 Installed. I also carry Fleck equipment! Check out my Web site AAAQUALITYWATER.COM Get the best system. Service. And Quality. "Quality Water" is the name and my promise to you that you will be satisfied with your purchase. No high pressure sales pitch. The owner of the company comes out and personally sells and Installs your system. over 30 years in business. Free Estimate! Note : please call before driving to store location.
Business highlights
37 years of trusted experience
Services we offer
Water Softener sales , service, installation. Iron filters, reverse osmosis systems, hot water heater replacement, well tank replacement, service, sump pump, water treatment services and supply.
Services we don't offer
Sorry we do not drill wells, Also salt delivery is not available, we do not truck water for swimming pools, If in doubt please just call and ask if we offer a service you are looking for.
Mark was terrific from beginning to end. What he said he'd do, he did. What he said he'd charge, he charged--plus he gave lots of free advice. He was punctual, professional and extremely helpful. Mark is the epitome of what all professionals should be. Thank you!
Description of Work: Replace an old water softener system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
Response from AAA Quality Water Conditioning
Thank you . Always glad to have a happy customer. Enjoy your Quality Water.
Joe G.
09/2017
5.0
water softeners
+ -1 more
Mark, the owner, came out and had our system installed in about 90 minutes. Everything went well and he cleaned up to out satisfaction. We also had him install a brushed nickel dispenser to match our kitchen faucet, looks great!!
Description of Work: RO Water system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$985
Response from AAA Quality Water Conditioning
[Member Name Removed] thank you for the business enjoy your Quality Water
Mike D.
05/2017
4.0
water softeners
+ -1 more
Price was much lower than competition. Install was done by owner; he was fast and efficient. He did a good job cleaning up after.
Description of Work: I had a new water softener and iron filter installed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from AAA Quality Water Conditioning
I have to say I get calls everyday from customers that are talking to my competition. Almost every time my competition is charging double my price. Maybe just $1000 more. Maybe $3000 more. Either way my price is far better so I sell more of them. I think I'm very professional and in addition I do not make it a habit to overcharge everyone like some do. So often I say things about my competition that may rub someone the wrong way. ( maybe they should quit overcharging their customers) Whatever I did or said. Keep in mind that this customer was a customer of another company for many years. When this customer called them back I can remember specifically that they tried to overcharge him again. That was after a service call where they didn't fix the machine and charged him anyway. So I have to admit that I am disappointed with the review. To be honest I think I should be thanked for saving this customer $1000 dollars over the company he was dealing with. I think the equipment I sold will last 15-20 years. Was installed properly. Is working properly. And since I never had 1 complaint about the system. I am going to give myself an a+ on this job. Thank you for your business. Again. I am giving myself an a+ since I always say and do exactly what I say. I did a very good job for this customer. A+
Eric R.
12/2016
5.0
water softeners
+ -1 more
Great! Mark meet my wife and me at his store and he answered all of our questions. He even was able to install the new unit the same day. He was very professional and we would recommend him.
Description of Work: A new water softener installed in our nearly 100 year old home with original pipes and no previous installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Don K.
06/2016
5.0
water heater repair
+ -1 more
On time service! Clean job great price. Job done quickly!
Description of Work: Install water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Pamela C.
03/2016
2.0
water softeners
+ -1 more
In May, 2014, when he installed the new water softener he was prompt, a fast worker and pleasant. I gave him an excellent review on Angie's List. On March, 29, when he arrived at my home, I have never worked with such a nasty, miserable, condescending. argumentative "Professional" individual. Never ! I called him on March 28, 2016 regarding leaking from the controls on the top on the softener. During the phone call I thought he was slightly irritated, but he said he would be able to come over Tuesday at Noon. He asked me if I knew where it was leaking and I said from the controls, but I'm not sure exactly where. He arrived approximately 12:15pm. When he examined the softener, he said, just as he thought, the tube was cracked. He cut the end of the tube and reattached it to the water softener. I asked him if the service was under the warranty of the softener and he said no, $85 service fee. I felt it was a little high because he was at our home about 15 minutes, and the softener was his product that wasn't really old. When I made mention of the fee, which I felt was high, but of course I would pay, because I asked he to repair the softener, these are a few to the things he said....with a very nasty attitude..... --he had to stop his installations to come to our home. He selected to time, I didn't. --he was trying to tell me how to fix it on the phone, but I refused to listen. I told him I was not going to get involved in repair work because, as a women, I really didn't have knowledge of water softeners and was not mechanically inclined and not really strong enough to tighten things. He said should he advertise different service prices, if you are a woman mechanically inclined or not, or if you are a man. He was just so nasty. --he said he came out to my home, and he has other things to do. He has chores to do, a house to take care of and a business to run. --I asked him how long the fixing the hose would be under warranty, he said until he walks out the door. I called Mark at AAA Quality Water Softeners because of his excellent service when he installed our softener. I realize I needed to pay a service call. I have the right to express my opinion as to feeling the time spent at the service and the price of the call. After I expressed my opinion is when he turned nasty. He was even mouthing back at me as he walked out the door. All he had to say is that is the price of the service call, the end. Keep his nasty, mean comments to himself.
Description of Work: I called Mark, the owner, to check on a leak coming from the top of the water softener he installed at my home in May, 2014.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$85
Response from AAA Quality Water Conditioning
$85. Seriously!
Lynette M.
03/2016
5.0
water softeners
+ -1 more
Right on time! Reviewed everything with us including how to use and what to expect. Very nice and down to earth.
Description of Work: Installed iron breaker, fleek water softener & kitchen sink reverse osmosis system.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Patti G.
02/2016
5.0
water softeners
+ -1 more
Mark Kitchen is an honest and fair business owner. He knows what he is doing; how softeners and iron removers work; and can tell you exactly what you need. He provides options and tells you the pros and cons of each-given your particular water type. His prices are below the "well known" companies. Further, he only deals with materials that he believes are the bast for the customer. We called him on a Saturday morning telling him that our softener had quit and had spread brine all over the basement. We did not know if he had openings or if he charged more on weekends. Well, he did NOT charge any more than he would have on any other day of the week. He arrived at our home a couple of hours later with all the materials he thought he would need. He was efficient and conversational. Explained everything involved and was willing to take the old stuff to dispose of. I would recommend AAA Quality Water Conditioning to anyone. A++++
Description of Work: Removed and installed a new water conditioner. All completed within 1 1/2 hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Michael C.
06/2015
5.0
water softeners
+ -1 more
I called the evening before, and Mark was at the house by 9:00 am the next day. He thoroughly explained our existing system, and what he would recommend. Although the price was more than I had expected to pay, his explanation of the system's technology and how it "exactly" works more than convinced me that it was worth the investment. The entire job was completed in no more than a couple of hours. He even filled my new tank with quality salt. I highly recommend Mark and Quality Water Conditioning. You will not be disappointed!
Description of Work: Mark replaced our old and outdated water conditioning system with a new one. Existing system was 20 years old, and was leaking water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
CORDELL Y.
04/2015
5.0
water softeners
+ -1 more
Installer/owner showed up on time. Price quoted was final price. Installation was quick. He was helpful and educational.
Description of Work: Installed water softener and reverse osmosis filter.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Joyce H.
10/2014
5.0
water softeners
+ -1 more
Mark arrived on time, was very professional and thoroughly explained what he was doing, as well as how to use our 2 new systems. From start to finish, total time for install was less than less than 2 hours. What impressed me the most was the tiny diamond drill bit he used to install the faucet for the reverse osmosis system. The bit size was somewhere around ¼". There was no damage done to the counter and the system looks great. We will definitely be using him again.
Description of Work: Mark removed and then installed a new whole house water softener system. He also installed a new 5 stage under-counter reverse osmosis water filter under the kitchen sink. He checked and double checked to make sure all connections were tight and there were no leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,110
Jody C.
07/2014
5.0
water heater repair, water softeners
+ 0 more
Mark is one of the best contractors that I have ever had the pleasure to work with. He was professional, on time, and did and excellent job; I can only wish that more people were like him. He came in and accurately diagnosed our issues, provided a solution, and then to top it all off, he was the most economical solution! All of this came along with the highest quality and results that we could have asked for. It is so comforting to know that you are in good hands and that he could be trusted. He refused to take any payment until we were 100% satisfied with the job that he did - certainly a stand up and honorable individual. If we were to need any more water related solutions, Mark would be the first (and probably only) guy that I would call.
Description of Work: Install a Water conditioning system, hot water heater, and Reverse Osmosis for the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Pamela C.
06/2014
5.0
water softeners
+ -1 more
I called AAA Quality Water Conditioning on a Saturday morning and work was completed that afternoon. They were prompt and professional. Job was completed very efficiently.
Description of Work: New water softener purchased and installed with removal of old unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,425
Nancy W.
06/2014
5.0
water heater repair, water softeners
+ 0 more
Mark is very personable and professional. He was unsure if he had the perfect filters because another company originally installed the system, but Mark said he would come out free of charge to check it out. He was prompt and courteous.
Description of Work: Changed R/O filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan E.
04/2014
5.0
water softeners
+ -1 more
I called AAA Quality Water Conditioning looking for a reasonably priced used water softener. Mark, the owner, answered the phone. He was friendly and humerous to talk with, offered me a great deal on a rebuilt softener. I accepted and asked if he would be willing to drive an hour to Ann Arbor to install it. He agreed and arrived at the agreed time two hours later. Installation and clean up was fast and he even hauled away my old unit. He also provided good instructions on operating the new unit. I am extremely pleased with my purchase and the service Mark provided!
Description of Work: Sold me a rebuilt water softener and installed it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Melanie C.
03/2014
5.0
water softeners
+ -1 more
AAA Water came out the same day I called. Identified & clearly explained the problem. The next day, our new system was installed and has greatly improved our water quality.
Description of Work: Water filtration system checked and an iron filter was installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Gerald F.
02/2014
5.0
water softeners
+ -1 more
Very good work and professional installation.
Description of Work: Installed water softener and associated plumbing for system to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Graham B.
02/2014
5.0
water softeners
+ -1 more
Mark was on time and had everything he needed in the truck. He returned the next day for the osmosis system. Our drinking water is great. It was good that he took our old equipment away. He was knowledgeable about his products. Our rusty water is gone for good. Thanks Mark.
Description of Work: We had a new softener installed and added the reverse osmosis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Barbara O.
10/2013
5.0
water softeners
+ -1 more
Mark came the same day I called to provide a quote and was able to do the install immediately at my request.
Description of Work: Replaced water softener and added an iron filter to the system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from AAA Quality Water Conditioning
Thanks for the work. I did some other work for this customer previously. Glad to hear back again.
Douglas B.
10/2013
5.0
water softeners
+ -1 more
very quick response, gone me in the same day, great price, very good in explaining what he was doing, cleaned up nicely after himself - I would highly recommend him
Description of Work: replace old Culligan softener system with a new softener system with iron removal and reverse osmosis
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from AAA Quality Water Conditioning
Thanks for the work. I also went back and Installed a water heater.
Renee K.
07/2013
5.0
water softeners
+ -1 more
Mark was very flexible and was able to promptly replace our water softener and iron filter the very next day after providing a quote. He was very thorough and was easily able to clearly explain how the system functioned. He was very patient and answered all of our questions. We were relieved to get the water system/water pressure in our home back to working correctly, as it had been neglected for numerous years by a previous owner. We would definitely recommend Mark!
Description of Work: Mark installed a water softener and an iron filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from AAA Quality Water Conditioning
Thanks for the great review. I appreciate your business.
LEE R.
07/2013
5.0
water softeners
+ -1 more
Very professional, great communication about product, would recommend to others
Description of Work: Installed softner, iron filter and reverse osmosis filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from AAA Quality Water Conditioning
Thank you for your business!
George M.
06/2013
5.0
water softeners
+ -1 more
Mark was great! He has been dealing with our older water softener for a few years and it finally had to be replaced. He provided a quote and came out quickly to replace the system. The job was not easy and he ran into some complications but he stayed until he had it fixed. He had to come back out again to make adjustments and was very helpful, professional and courteous. I would recommend him again!
Description of Work: Replaced a water softener that was not operating properly. Changed the plumbing and entire system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Donna L.
05/2013
5.0
water softeners
+ -1 more
He showed up on time and it took about 2 hours to remove the old system, and install the new one. He showed me how the old unit was full of rust and should have been put in with a iron filter in the first place. I highly recommend the iron filter if you have a lot of iron. The water was better the first day. The funny smell went away and so did the iron. I am very impressed with this company and would recommend them to my friends. Actually my friends recommended I call AAA Quality Water Conditioning in the first place. They were so right. He saved me money and the trouble of getting other estimates. $2900 sounds like a lot but I hear that other companies charge about that for just the water softener and I got both units for that price. Thanks Mark!
Description of Work: We have well water and Mark Came out and removed a old Kinetico water softener that never worked very good. Then he installed a New water softener and iron filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Robert C.
05/2013
5.0
water softeners
+ -1 more
I called Mark first. He quoted me. I called a number of other businesses for quotes, and his was the best.
Description of Work: I called several companies to get a estimate fo a water softener. AAA Quality Water Conditioning not only had the best price, but the owner had everything on his truck and did the job right then. It took about two hours and he was done. My water has never been so good. It used to be rusty and I actually considered moving. I hated it. Now that is all a thing of the past and we enjoy our water. It's just amazing!!!! I highly recommend you call AAA Quality Water Conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,460
Response from AAA Quality Water Conditioning
Thank you for the Business, Its always my goal to have a satisfied customer. Glad to hear your enjoying the new water softener. Clean water is important, Mark Kitchen Owner AAA Quality Water Conditioning
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Water Heaters
FAQ
AAA Quality Water Conditioning is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
AAA Quality Water Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, AAA Quality Water Conditioning does not offer free project estimates.
No, AAA Quality Water Conditioning does not offer eco-friendly accreditations.
No, AAA Quality Water Conditioning does not offer a senior discount.
No, AAA Quality Water Conditioning does not offer emergency services.
No, AAA Quality Water Conditioning does not offer warranties.
AAA Quality Water Conditioning offers the following services: Water Softener sales , service, installation. Iron filters, reverse osmosis systems, hot water heater replacement, well tank replacement, service, sump pump, water treatment services and supply.
Sorry we do not drill wells, Also salt delivery is not available, we do not truck water for swimming pools, If in doubt please just call and ask if we offer a service you are looking for.