Trudel Flooring Inc

Description of Work: Hardwood flooring for existing carpeted stairs

Description of Work: Nothing!!!!! DO NOT USE THIS COMPANY Bernie came to the house, gave us an estimate. We agreed to the price and set a day for the work to begin. We gave him a $350 deposit which was immediately cashed. He said he would send a contract via email, that day. We didn't receive it, so after 2 more calls to Bernie, we finally got a copy of the contract. The day before the work was to begin, I called Bernie only to have him tell me that he didn't know if the work was going to start on the agreed upon date because he had a guy not show up, maybe in jail or something. He said he would call back in 15 to 20 minuted. Two hours later, I again called Bernie who said that I needed to understand how hard it was to get good help. The old ones are burned out, the new ones don't want to work....but he had someone to start on the agreed upon date and would send someone in 10 minutes to get the key. No one ever showed up. When I tried to reach the office again, the recording said they were closed for the day. Since we planned to be away for the 3 days that it was going to take to get the job done, and we were leaving before normal business hours, the work isn't going to be done as scheduled. This whole ordeal has been extremely upsetting as it took a good amount of time and energy to get the house prepped for the workmen. Now I have to find a way to get them to return my deposit.

Description of Work: Carpet and padding in family room. Carpet was crushed because it was the end of the roll? Would not replace it. They said we had to wait until it bloomed? Did not put furniture back until it looked better. It took about 3 or 4 weeks.

Description of Work: We selected Trudell because we had used them in the past and they had the best bid. They offer a 10% discount to Angie's List members. Cannot tell if we received it or not by the way they prepare their estimate. When questioned, they said it was deducted from the price before calculating. |We were told it would take 2 days to complete; but, if necessary, they would be back on the 3rd day to complete. They started 11/06/14 and com-pleted 11/20/14. We contracted to have 648 sq ft of existing flooring removed and replaced, all on one floor and all connected. The delays were because the new flooring and materials were not available when needed. It is a good thing I reviewed the estimate prior to making the final payment. |We were charged for items not done or materials that were not needed or installed. The only positive thing I can say is that the installer did fantastic work. The owner of the company was terrible about returning calls. I finally called and used a friend's name and then he took that call,

Description of Work: WE PURCHASED WOOD FLOORING AND CARPET FOR TWO ROOMS.

Description of Work: Trudell Flooring was very professional, reliable and helpful. They pulled up old flooring (2 layers), subflooring, and installed new sub floor and vinyl flooring. We like the way the flooring looks on our kitchen floor even better than we liked it in the showroom!

Description of Work: The latest service was the sale and installation of linoleum in our bathroom. We've also had office carpet installed and before that, carpet repairs.

Description of Work: I must say that Bernie has provided us with the best service that we have ever had. The installation team was extremely accurate and quick. We were not inconvenienced at all. They removed 3 kitchen floors and all the flooring throughout the living room and hallways and replaced with hardwood laminates! Because his team was multi-task oriented, we even went further to replace all the moldings around the doors, floor and added a crown as well at a minimal expense. I give Trudel Flooring an AAA+++ rating!

Description of Work: THEY PUT LINOLEUM IN THE BATHROOM, TILE IN THE UTILITY ROOM, AND CARPET IN THE BEDROOMS.