About us
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Reviews
4.746 Reviews
Showing 1-25 of 46 reviews
Jen H.
03/2023
heating & air conditioning/hvac
+ -1 moreVery pleased with Expert Heating and cooling. From the very first call, to Nick, our sales representative and the installation. A++ service. Nick took extra time with us, even when he was crunched for time. The crew very professional. Cleaned up after themselves and explained our new system to us.
Description of Work: Replaced old A/C and furnace. Air purifier, I-wave and new thermostat. There was wiring and some ductwork that had to be replaced. Also new chimney lining.
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Yes, I recommend this pro
DEREK L.
01/2021
heating & air conditioning/hvac
+ -1 moreVery poor workmanship..all the Connections had to be sealed...incomplete return air duct work..so the system pulled in dusty air from the crawl space and sent it up to the main areas...
Description of Work: An entire new furnace system
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$13,000
Kathleen L.
01/2021
heating & air conditioning/hvac
+ -1 moreI have boiler heat. Called for maintence. Replaced two parts. When furnace started, loud banging. Was told they did nothing wrong and i would need new furnace with top of line being 12k. Said it could not be fixed. Finally got someone who knows what they are doing and bottom line, repair wasn't done right. Tried to talk to owner but very combative. Highly recommed you go someplace else. Service crew is friendly. Owner just makes excuses. Stay clear.
Description of Work: Furnace maintenance
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Mary M.
10/2017
heating & air conditioning/hvac
+ -1 moreIt went well. They answered all of my questions. If I have any issues, they always have someone on call. You never know when you're going to have a situation, but they're always there.
Description of Work: They installed a new A/C unit. They installed a new furnace the previous year.
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Yes, I recommend this pro
Response from EXPERT HEATING & COOLING
Paul P.
03/2017
heating & air conditioning/hvac
+ -1 moreVery well. Installers were on time, professional, and cleaned up after the job. The price was high, but it is supposedly a better quality unit than at the big box stores. I have used them before for other work.
Description of Work: Installation of water heater
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Yes, I recommend this pro
$1,800
Mike K.
02/2017
heating & air conditioning/hvac
+ -1 moreThe work went well, on time and within budget.
Description of Work: Range hood installation.
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Yes, I recommend this pro
$750
Sally G.
09/2016
heating & air conditioning/hvac
+ -1 moreThey made a mistake and had to come out again. They put the wrong part in. They did come in cover it, but they should of taken care of it the first time.
Description of Work: Worked on furnace.
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$140
MARY ELLEN P.
04/2015
heating & air conditioning/hvac
+ -1 moreKen was the Sales Consultant. After checking out our current furnace, A/C, and water heater, he gave us options as to what would be the most energy efficient for our house. No pressure to purchase from them or to sign that day. The technicians (Jake & Mike) and Ken arrived promptly on the installation day. The technicians introduced themselves and looked the area over . Told us in what order they would be installing each component and how long it would take. They worked continuously all day with only a lunch break. They arrived promptly the second day and left only to get some materials and have lunch. When they were finished, Jake explained to me how to operate the new thermostat for the furnace and air and how to set the hot water heater and humidifier. They then proceeded to sweep the area where they had been working and carried all the debris to their truck. We were very pleased with the entire experience.
Description of Work: Installed a furnace, A/C and hot water heater.
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Yes, I recommend this pro
$7,800
James M.
10/2014
heating & air conditioning/hvac
+ -1 moreFirst, let me say that I did my homework. I have owned two homes for a combined 36 years, but have never before shopped for a furnace and AC system. Due to this I received estimates from five different companies (all on Angie's List). All five salesmen were very knowledgeable and informative. All gave me estimates for basically the same equipment. The real shocker though was the price...the estimates ranged from a low of $6,300 to a high of $8,900! With this wide range of estimates, I found I was able to negotiate the final price and services. 4 of the 5 companies lowered their original estimated price when I asked...one company offered to lower their price by $1,600.00! Lesson...BE A WELL INFORMED CONSUMER! EXPERT HEATING and COOLING was my choice. I was very pleased from start to finish! The two installers were always on time, very professional and polite, and nothing in my basement was damaged. It took them almost two whole days to complete the work. After each work day they swept up any mess they had made, but later I still needed to hit the area with a shop vac. I would certainly use this company again and do highly recommend them! JJM
Description of Work: Installation of new 100,000 BTU Carrier furnace and 3 1/2 ton AC with 13 SEER rating. Also, a new humidifier was included.
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Yes, I recommend this pro
$6,800
VELDA D.
06/2014
heating & air conditioning/hvac
+ -1 moreFor the most part did a good job. It was a little weird that they had to run to Home Depot to get some wedges to raise the height of the water heater - I am guessing that they cut the new copper pipe too short and didn't realize it until after it was sweated in place. I wish they would have taken a credit card without charging a and quot;convenience feeand quot;. I also would have had to go in to the office to make payment with card. On plus side, since I had no hot water they fit me in the schedule on an and quot;emergencyand quot; basis 2 days after talking to the estimator. The work crew arrived about 15:30 and staying until the job was done, which was about 19:45.
Description of Work: Removed and replaced water heater.
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Yes, I recommend this pro
$1,050
jeanette G.
03/2014
heating & air conditioning/hvac
+ -1 moreIt went well, repairman was knowledgeable and found the problem and even answered all of my many questions.
Description of Work: repair furnace
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Yes, I recommend this pro
Dennis C.
02/2014
heating & air conditioning/hvac
+ -1 moreEach of these men were knowledgeable and genuinely concerned with giving me the best heat system possible. They worked quickly and efficiently and spared no effort to not only to install the but also to modify my duct work so that the heating system would work efficiently. They had the furnace temporarily installed and working by 5 PM as promised. They fabricated the necessary sheet-metal ductwork over the next couple of days in their shop and then returned to complete the installation. I would hire them again without question.
Description of Work: 2/4/14: I have been getting furnace installation quotes from a number of heating contractors over last several days. Getting a furnace properly installed in my home is apparently a challenge as the House was originally designed for solar heat and the heating system was not properly designed. Two heating contractors refused to bid on the job as it appeared too complicated. Two other contractors said that they didn't understand the heating system but they could remove and replace a furnace. Yet another contractor, who was also a friend, said that the job looked too complicated and recommended that I contact expert heating. I did contact expert heating and CJ, their salesmen came to my home. He was knowledgeable and obviously had a great deal of experience in installing heating systems. He was able to study the design of our home and its heating system and to give me a quote on installing a new furnace along with an air cleaner and humidifier. I have been without heat or one-week. Sean came out to look the job over it as it and told it was complicated. He took his time and investigated the entire house, including addicts in crawl spaces. He was trying to determine the best way to install a 95% efficiency furnace in a home where there were no cold air returns and the heating system had been improperly designed. He was intelligent, efficient and understood how heating system should be designed and how to correct flawed designs. About an hour later Mike arrived in another service truck to assist. A little while later a third service here will arrived with a second technician named Mike. Both Mike's were very knowledgeable and ambitious and had the old furnace removed in a couple hours. About an hour later CJ, who was a salesman who quoted the job to me, showed up to assist with his expertise and to deliver some parts and pipe. There were now four expert heating vehicles at my home and the new furnace was being temporarily installed. Soon a fifth vehicle arrived with another gentleman who looked the job over in detail trying to determine what modifications to my Air ducting system would allow the furnace of function most efficiently.
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Yes, I recommend this pro
$5,400
Edward R.
01/2014
heating & air conditioning/hvac
+ -1 moreReplaced Furnace Blower Motor due to extremely noisy motor bearing. No issues, job went well and technican answered all questions.
Description of Work: I used EXPERT HEATING AND COOLING.
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Yes, I recommend this pro
$450
Scott K.
08/2013
heating & air conditioning/hvac
+ -1 moreQuick and professional. Came out to the same price as another vendor's estimate, but their presentation was better, and time frame was quicker. Also had 12 month 0% interest financing, which was a contributing factor to their selection. Had a couple of small problems, but they hopped right on it. These guys are very good. The local municipality also uses them frequently.
Description of Work: Replaced air conditioner and furnace. Quick and professional. Came out to the same price as another vendor's estimate, but their presentation was better, and time frame was quicker. Had a couple of small problems, but they hopped right on it.
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Yes, I recommend this pro
$6,600
Mary Jane O.
06/2013
heating & air conditioning/hvac
+ -1 moreOur central air unit died on a Saturday, and we contacted Expert H and C to come out to see if the unit could be repaired. Rich, the tech, arrived in about 20 minutes, checked the unit out and showed us what caused the problem. Based on his findings, we decided to just go with a new unit as ours was 12 years old and a new unit would be more energy efficient. Within 1/2 hr. we received a call from our salesman, Ken, to set up an appointment to select a new unit. Ken showed up on time and with all the info we needed to make an informed decision. We went with Ken's suggestion which he based on our cooling needs and previously installed equipment that was still fine. The price was very fair and we were able to take advantage of a couple of rebates through them, DTE, and Carrier. We were then scheduled for an install on June 12th. Our installers, John and Jeff, showed up very timely and got right to work. The install went very smoothly and upon completion, the entire work area was cleaned up better than when they got there! I was shown exactly what was done and how to work the new unit. The equipment was tested and was working nicely when they left. Both installers were exceptionally knowledgeable and completed the job in about 5 hrs. I would use Expert H and C again without hesitation. In fact while the installers were there, a neighbor came over to see how things were going and I gave her the information on Expert H and C and who to contact for her needs. Guess you could say I was already impressed with the service and the job wasn't even done yet! Thanks to all at Expert H and C for a job well done.
Description of Work: Install a new central air unit
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Yes, I recommend this pro
$3,600
Gary M.
04/2013
heating & air conditioning/hvac
+ -1 moreGreat job all around. Came out when I wanted to give to do a proposal and installed on date requested. Two guys took approx. 8 housrs.
Description of Work: Had A/c Installed in house already had Central Heat. Furance was in attic. It had been prep for A/c by previous owner. They had planed to add an extension. However Ken the salesperson for Expert said the coil was too large. He recommended to remove it because it wouldl not work properly. So they removed it. Also there was an Humifier installed in the attic. He said that had to come out. It shoudl not have been installed in attic. coudl freeze and cause a leak. He arrange to have that removed. Expert heating also had installed my next door neighbor a/c. They were happy with their work. Only thing Ken did not go over that I rember the pro's and cond of what size seer to install. In MI not sure neec ac that many months of a year.After reading up on Seer I decide that the 13.0 was probly ok. It woudl have cost more to install a higher Seer. 13 is the Mimium that can be installed. All in all happy with the work. Still have to have it inspected by city. Plus have to Have Expert come back out and inspect the a/c as the weather was too cold to test when unit was installed.
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Yes, I recommend this pro
$3,100
Valerie A.
04/2013
heating & air conditioning/hvac
+ -1 moreThey were great. They came right out. He did what I asked. I didn't like what they charged. I think they charged $60 or $80 to come to my home. I didn't like that part. He came out and did what he was supposed to do.
Description of Work: Expert Heating & Cooling stopped my leak.
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Yes, I recommend this pro
$200
John Z.
12/2012
heating & air conditioning/hvac
+ -1 moreThe salesman was very responsive came out to the house a couple of times with revised quotes for different equipment options when requested. Other companies just wanted to email quotes and didn't even call back after quoting. The work crew came out and worked every day on time and stayed right to the end of the day. They had to work in the crawlspace didn't complain. Upon inspection it appears they did a very nice job. Only one small thing I found after they left is that I had a disconnected gas line to my fireplace and they had scabbed a fitting from, which I Will need to replace. Overall I'm very happy with the job
Description of Work: Installed furnace & a/c in existing home in new location removed all old duct and Replaced with new insulated duct Company was very responsive and willing to do what needed to be done to get the job done correctly
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Yes, I recommend this pro
$8,400
Evelyn B.
12/2012
heating & air conditioning/hvac
+ -1 moreI have used Expert Heating for the last 5-6 years for annual furnace and air conditioning yearly check-ups. In 2009 Expert Heating installed a new furnace and air conditioning system for me. The service men are friendly and knowledgeable and answer all my questions without talking down to me. The new furnace system passed city inspection without any problems. Their prices have increased, but are only slightly higher than similar providers. The service people and office staff via telephone calls push aggressively for you to sign up for a prepaid yearly contract. This is the only issue with Expert Heating that I find a little annoying. I continue to use the company because of the points noted above.
Description of Work: (1) Furnace and air conditioning installation (2) Yearly check-ups
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Yes, I recommend this pro
$110
Richard T.
07/2012
heating & air conditioning/hvac
+ -1 moreThe installation went very well. They arrived early in the morning and had the parts needed. They worked as a team, one working on the outside installation and the other working on preping the interior work. They were efficient in their work and completed the project in one day.
Description of Work: Replaced AC system including upgrading to new coolants. I have an old house and central air and needed a new system. Expert first sent a technician to check the existing system and he quickly determined that i needed a new system. I suspected as much as the system was old and would not turn on even when the relay was closed. Within three workdays, they were back on-site and replacing the existing system with a brand new one. They explained the warranties and their service plans. They installed all the necessary parts in one day and cleaned up. They did not damage the plants that were growing in the planter where the outside compressor is mounted. They replaced the old fuses and wiring with new wiring that was up to code.
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Yes, I recommend this pro
$2,900
Donald S.
02/2012
heating & air conditioning/hvac
+ -1 moreThey were very responsive and they had the parts for my furnace. They were here promptly on a Saturday. Because of their responsiveness it turned out to not be a problem. I have used them for twenty five years.
Description of Work: I used them to fix my furnace.
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Yes, I recommend this pro
$120
VIRGINIA M.
01/2012
heating & air conditioning/hvac
+ -1 moreIt went well. The technicians were honest and explained what they were doing to the furnace and its piping. However, it still needs repairs.
Description of Work: They installed some new piping in order to repair my furnace.
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Yes, I recommend this pro
$500
Brad L.
12/2011
heating & air conditioning/hvac
+ -1 moreThey did an excellent job. I would recommend them.
Description of Work: They replaced my heating system.
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Yes, I recommend this pro
Kristen M.
11/2011
heating & air conditioning/hvac
+ -1 moreI interviewed 4 different furnace and a/c companies. Expert was the most professional and best priced. Another contractor had included an $1,800 fan that would keep air moving, but Ken from Expert said that was not necessary for ranch homes. A different contractor had estimated $400 to put in 2 gas lines, but Ken included it for free. He was also thorough in telling me about the different tax credits and how each would affect the various furnace and a/c options. This allowed me to get a better SEER a/c than a different contractor had tried to sell me. All in all, I was very impressed with the estimate process. The installation guys (Mike and Kirk) were fantastic. They arrived on-time both days, were good about walking us through the process and did a fantastic job. They worked late both nights and cleaned everything up. They were both fun to have around the house as well. I would definitely use Expert Heating and Cooling again (if I did another home remodel) and would recommend them to a friend.
Description of Work: Installed a new furnace and air conditioning unit, moved A/C to a new location, moved vent locations, moved thermostat and added two gas lines (for dryer and stove).
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,000
Douglas W.
08/2011
heating & air conditioning/hvac
+ -1 moreShowed up on time and installed the systems in two days. Very professional and clean install. This company has been around for a long time and I can see why.
Description of Work: Replaced the furnace and air conditioner systems
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Yes, I recommend this pro
$6,500
- 1(current)
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Contact information
24400 Northline Rd, Taylor, MI 48180
http://expertheatcool.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Insulation
FAQ
EXPERT HEATING & COOLING is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
EXPERT HEATING & COOLING accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, EXPERT HEATING & COOLING offers free project estimates.
Yes, EXPERT HEATING & COOLING offers eco-friendly accreditations.
Yes, EXPERT HEATING & COOLING offers a 5% senior discount.
Yes, EXPERT HEATING & COOLING offers emergency services.
Yes, EXPERT HEATING & COOLING offers warranties.
EXPERT HEATING & COOLING offers the following services: Emergency service & maintenance •Preventative maintenance agreements •City certifications •Furnace replacement •Air conditioning replacement •New construction HVAC systems •Humidifiers •Air cleaners/Air purifiers •Wi-Fi thermostats •And Much More
Contact information
24400 Northline Rd, Taylor, MI 48180
http://expertheatcool.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day