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Eller Services LLC

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

We are a family owned and operated Plumbing Service Company. For 40 years Dan Eller been providing the community with professional and reliable service. Eller Services provides full service for both repair and replacements. All of our are technicians are licensed and registered with the state in their area of expertise.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Repair, Replacement Work. Water Purification. Gas Connections & Leaks. On-Demand Water Heaters. Sewer & Drain Cleaning. Sump Pumps.

Services we don't offer

New Construction Work

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
16%
3
10%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 123 reviews

Suler A.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Derrick R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROHIT K.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I did not use Eller Services because my address was outside the service area. They seemed nice and professional but I can't use them again because of the area coverage for where I live.
Rating CategoryRating out of 5
Yes, I recommend this pro

05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a toiliet in one of the upstairs toiliets. Also reparied the toiliet in the half bathroom on the main floor

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol A.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherri W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
He came immediately! I couldn’t believe how quickly he came out and took care of the issue. The first furnace was a small problem, but he looked at a second furnace for me which needed a bigger repair. He went to the store to get the necessary part for me, and he replaced the filter. He did a great job overall!
Description of Work: He serviced two furnaces for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Response from Eller Services LLC
Thank you for choosing Eller Services. It is our goal to ensure our customers are happy, and we are very pleased when we know they are. We know our technicians work hard to satisfy our customers. Please don't hesitate to contact us in the future with anything else we can do for you.

Richard P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Ari was very patient with our questions about a (newly acquired) very old heater. He really took time to explain what to look out for in the meantime until we can get the the system upgraded.
Description of Work: Checked boiler heater and told us what was needed for repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Response from Eller Services LLC
Thank you for choosing Eller Services. We are happy to hear you were pleased with our technician Ari. He exemplifies our philosophy of customer service being our number one priority. Please don't hesitate to contact us with any future needs you may have. We look forward to serving you again.

Santo L.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
Had an appointment, but when they didn't show 45 minutes after the appointment time I called. I was told that my appointment was for the end of the day and they would be here after 5:00 pm. I was pleasantly surprised when they showed up approximately 45 minutes later. Work was completed very satisfactorily. Techs did not leave until they cleaned up and made sure my furnace was operating properly
Description of Work: Installed whole house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Sue T.
12/2014
1.0
heating & air conditioning/hvac
  + -1 more
They scheduled a day ago and were supposed to come out today but there was no call and no one came. It was a waste of my Saturday. Then I finally got a call back and the lady said that she didn't know where the guy was either. Bad communication.
Description of Work: I purchased the Big Deal for $69 for a 22-Point Winter Furnace Inspection and Cleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

Response from Eller Services LLC
[Members Name]–– I apologize for our missed appointment on Saturday. That rarely happens within our company. We wanted to address your dissatisfaction, as we strive to make customer service our priority––we did try to reach you to schedule another appointment and do what we could to make it up to you. If you'd like to give us another chance, we'd appreciate the opportunity to make it up to you. Please contact our office. Have a great day. Eller Services

Gerald B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Ari showed up promptly and was very polite. He cleaned and inspected the furnace and even found and corrected some issues that the original installer did incorrectly. He checked our thermostat and made sure the entire system was running efficiently. Very happy with Eller Services and would do business with them in the future.
Description of Work: Inspected and cleaned furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Eller Services LLC
(Removed Member Name)–– We're always happy when our customers are satisfied. We do our best to address all our customers' issues in a prompt and effective manner. We'll pass along your kind words about Ari to him. It's always reassuring to our technicians when a customer has nice things to say about them. Please don't hesitate to contact us if we can help you in the future. Eller Services

P K.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
Tech arrived as scheduled and cleaned furnace. Ari was very courteous and professional.
Description of Work: Clean and check furnace

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from Eller Services LLC
[removed member name]–– We're glad to know you were satisfied with Ari and Eller Services. Customer service is our highest priority. Please don't hesitate to contact us in the future if we can help you with anything else. Eller Services

Cecil R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
He did a great job! I would highly recommend him!
Description of Work: I purchased a Big Deal for $69 for a 22-Point Winter Furnace Inspection and Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jan P.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt, on time and efficient.
Description of Work: $49 for a 22-Point Winter Furnace Inspection and Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Cindy and Jack F.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
I wanted to write a review for Eller Services to let everyone know what an outstanding job they did for my family by replacing my old broken down furnace that was not operational with a beautiful new Trane XR80 furnace for $1,899.00. The whole process was completed from order to installation within 48 hours. The admin person Sherri was knowledgeable, prompt, and efficient and, are you ready for this....Ari and Russell came at 8:30 p.m. at night after a full day's work to install my new furnace due to the current Arctic Blast of cold weather we are experiencing. Eller Services did not want my family to go without heat so they went above and beyond the call of duty to come over and get us up and running. You really never know what an impact heat can make until you don't have it. It was so cold we slept downstairs with our little Duraflame heater. Without having to ask Eller Services pushed up our installation and our great salesperson Ari (with a service tech background) said he would personally come over and help install the new furnace to help us out. Ari was polite, professional, and fast. I am truly grateful to Eller Services and Sherri, Ari, and Russell for the Super Service they provided to us on this sale. If your unsure who to choose for your new furnace don't worry these folks will take good care of you. Thanks Again!! Cindy and Jack i
Description of Work: Installed new furnace. Removed old furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,899

Robin R.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They were on time, professional and left no mess that I saw.
Description of Work: They did some inspection and cleaning on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane E.
10/2014
5.0
heating & air conditioning/hvac, plumbing, sewer cleaning
  + 1 more
They were very good. They explained everything that was wrong and were very professional. I was very happy with their services.
Description of Work: Fixed my sewer line in the basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ANDRIETTA W.
10/2014
3.0
plumbing
  + -1 more
Guy that came out seemed very young and inexperienced. Very nice but didnt seem to know what he was doing. Wasnt even familiar with the Big Deal I had purchased. The price seemed a bit high. Guy was oviously new, although I assume the company does good work overall.
Description of Work: Came to investigate plubbing problem

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
punctuality
4.0

$39.99

Jason P.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The service window was from 3-5pm and the provider showed up at 3:10 after calling ahead. Assessed the problem, gave me a good explanation of the repairs needed, gave me an estimate, performed the repairs, gave a good explanation of the repairs that were provided and was out the door by 4:00. He even took the time to chat with my 4-year-old who had lots of questions and comments! Very pleased with the work and the experience. Would definitely use again.
Description of Work: Replaced an outside faucet and cracked pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Deanna C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are great people! They let us know what needed to be done and what didn't need to be done, which was refreshing. We have worked with plumbers and heating guys and feel very comfortable working with them.
Description of Work: Cleaned the furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul H.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommend them. They are very professional. They way the explained their sales and everything was exactly the way the employees carried it out. They were the highest priced company, but they also covered all my conditions and all my concerns too. What they did is what they charged for and they were so professional, so I didn't mind paying the additional money for their price. They blew me away and they did actually wonderful.
Description of Work: Eller Services, LLC are a heating, cooling and plumbing company and they installed a furnace for my garage for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Rachel T.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
Overall it was a decent experience. It was the middle of winter when we discovered a leak with our old boiler. The repair man came out and said it was leaking carbon monoxide. He recommended a new system since ours was so old. The one downside was that they had to order a special part halfway through the install and it took a week to get it (and a week of no heat in the dead of winter) ...but they were kind about it and gave us a discount for the trouble.
Description of Work: Had a new boiler installed and our old boiler removed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$4,200

Marie C.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Eller Services installed a furnace and air conditioner in my home. From the sales person to the installation technician, every person my husband and I met was professional, courteous and hard working. Their prices are very competitive and the services are very good. We requested and received several offers for the work we needed done. In the end we chose Eller Services for the value that we received for our money.
Description of Work: Eller Services installed new furnace, air conditioner and humidifier. The furnace included a hepa filter. The installation included running new exhaust to the outside of the house. They also removed our old furnace and a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

TOM K.
09/2009
5.0
plumbing
  + -1 more
I think the price is a little higher because they charge by the job, not by the hour. I haven't had anyone else out, so I don't know for sure if they are more expensive than other plumbers. I feel confident with them and we've had them for a long time. You can feel when the people you are working with have common values by the language that they use and their demeanor, and that's what I felt when they were here. When they come in, they do it right the first time.
Description of Work: We use Eller Plumber when we have problems or odd jobs that need done. Last time they were here, we had them put in two faucets and bathroom sinks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KRISTINE M.
03/2006
5.0
plumbing
  + -1 more
I WOULD HIGHLY RECOMMEND THIS COMPANY BECAUSE THEY ARE VERY PROMPT. THEY ARE VERY EASY TO WORK WITH AND THEY ANSWERED MY QUESTIONS THOROUGHLY. THEY DID A GREAT JOB WITH EVERYTHING SO I CAN'T COMPLAIN.
Description of Work: THE COMPANY CAME AND PUT A NEW STOOL IN BECAUSE IT WAS LEAKING. THEY TOOK THE OLD STOOL OUT AND HAD TO FIX THE BOARDS BECAUSE THE FLANGE WAS LEAKING. THEY, THEN PUT THE NEW STOOL IN AND TOOK THE OLD STOOL AWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

1900 S Livernois Ste B, Rochester Hills, MI 48307

http://www.ellerservices.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Gas Logs

FAQ

Eller Services LLC is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Eller Services LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Eller Services LLC offers free project estimates.
No, Eller Services LLC does not offer eco-friendly accreditations.
No, Eller Services LLC does not offer a senior discount.
Yes, Eller Services LLC offers emergency services.
Yes, Eller Services LLC offers warranties.
Eller Services LLC offers the following services: Plumbing, Repair, Replacement Work. Water Purification. Gas Connections & Leaks. On-Demand Water Heaters. Sewer & Drain Cleaning. Sump Pumps.
New Construction Work

Contact information

1900 S Livernois Ste B, Rochester Hills, MI 48307

http://www.ellerservices.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM