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Mitch The Plumber

Plumbing, Drain Cleaning, Water Heaters,

About us

For 30 years Mitch The Plumber has provided residential plumbing & commercial plumbing services to Ann Arbor, Saline, Ypsilanti, and the rest of Washtenaw County. Mitch The Plumber employs a staff of experienced, licensed, and insured plumbers to solve any plumbing issue. We can handle all plumbing jobs no matter how big or how small. Our goal is to provide same day service for any plumbing issue at home or at the business. Mitch The Plumber is proud to be a locally owned & operated plumbing business serving all of Washtenaw County since 1979. We stress customer service and know customer retention and referrals come only by providing outstanding service at competitive prices. LICENSE #8377.

Business highlights

46 years of trusted experience

Services we offer

Plumbing, Hot Water Heaters, Garbage Disposals, Faucets, Toilets

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
4%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 119 reviews

Sandra T.
08/2013
5.0
plumbing
  + -1 more
Mitch's helper Bob, came all the way here from Livonia, and was out here within 15 minutes of our 10 a.m. appointment, which I had made the day before. He listened to our description of the problem, and was able to diagnose what was wrong, and refer us to someone able to take care of it. He did not charge us a penny, not even for the service call, and would not even take the coupon for $30 we downloaded from Angies List, saying "I didn't need to do any work, so you don't owe us any money." I am so very impressed with the professionalism and the honesty----anyone else would have at LEAST charged us the service call, and could have done unnecessary work and charged us an arm and a let for it. Thank you, Angies List for the referral to such an honest service.
Description of Work: Diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristina B.
08/2013
5.0
plumbing, wells
  + 0 more
Our backup sump pump kept coming on, so we thought we should get the primary pump replaced. Since we do have the backup pump it wasn't an emergency. When we called Mitch the Plumber we got an answering service (it was Sunday) but he called back the same day. Someone came out on Tuesday and replaced the pump quickly and efficiently. We have a radon mitigation system so the pit cover was sealed. The plumber from Mitch's could not put a new sealed cover on as that is not a service they provide, so we had to call someone else to do it. Overall it was a positive experience.
Description of Work: Sump pump replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Luke H.
07/2013
3.0
plumbing
  + -1 more
For both services the service was relatively quick and professional and done relatively well. However, in one case there was a mistake - they replaces some of the pipes under our kitchen sink but wrapped one of the cords incorrectly around the pipe, so they had to come back to fix it. That said in both cases I was happy with the work. BUT I've called probably 5 times to get an estimate on various services and can never get Mitch to come out to do the work. So if you need small work that needs to be done quickly they are great. But if you need them to be on top of calling you back, giving estimates, etc for bigger work, then I don't recommend them. Ultimately I need a business that will call me back or schedule a time for an estimate without me begging them. So I won't use them anymore and will stick to other companies on this list that stay on top of their work and call me back.
Description of Work: Mitch helped with one emergency and one planned repair. Both were relatively minor repairs on indoor plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$300

Stephen B.
07/2013
3.0
plumbing
  + -1 more
Joined Angie's list to get a recommendation because I have had difficulty getting a plumber in this area. Mitch the Plumber had good reviews, so I called a week ahead of time to request an appointment for a certain day when we would be in town. No call back. Called several more times over two days (while we were in town) to request an appointment. Left messages with answering service - never got a call back. Maybe I caught him during a busy week or while he was on vacation. But very disappointed not to hear anything back. Overall grade a "C" because unfortunately this seems to be the norm for this area. Sigh.
Description of Work: No service performed

Rating CategoryRating out of 5
responsiveness
1.0


RONALD M.
07/2013
1.0
plumbing
  + -1 more
Mitch the Plumber did nothing because he neither showed up nor called to explain nonappearance on 7-24-13 until I initiated a call to his office to around 4:45 pm. H e a bit later with excuses about things being crazy busy, yada yada yada. Then rescheduled for 7-26 around 1 pm. I requested a call if he was unable to arrive around that time and he agreed to that. As of 2:50 PM, no show no call so I called his office and canceled service call. Mitch the Plumber showed up later in the afternoon and I sent him away. I do NOT recommend Mitch the Plumber.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


joe D.
07/2013
5.0
plumbing
  + -1 more
Mitch and his guys are awesome! Sometimes it takes a little patience getting a hold of Mitch. He's got a phone bank answering calls/taking messages for him and sometimes you don't always get a response, but if you call his cell he usually picks up. For the price and quality they were great. I had a few other quotes come in between 2-3k. Mitch was the only one who seemed confident about the job - not only confident, but like he does them all the time - and he was the cheapest by far! The guys that did the work were super friendly and answered all my questions. I would totally recommend them anytime.
Description of Work: Install floor drains for basement bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sandra S.
07/2013
5.0
drain cleaning
  + -1 more
It's a fine company! The guy was good. He told me to get some things to stop the hair from going down the drain, so I did not have to call him. His service price seemed reasonable for me. I would call him again if I needed a plumber. The quality of work was good!
Description of Work: I have used Mitch the Plumber before. Most of the things they've done for me was just cleaning our drains.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen Y.
07/2013
5.0
plumbing
  + -1 more
Went great. Very informative and quick.
Description of Work: Fixed leaking valve in outside faucet, because it froze during a severe cold spell this past winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rita J.
06/2013
5.0
plumbing
  + -1 more
It went GREAT. He found the problem right away. I was thankful he did since I had water leaking everywhere. He fixed it quickly. He explained exactly what he did. He was very polite, professional, and friendly. Will call Mitch the Plummer the next time I have any plumbing needs. The technician's name was Terry. He was the best!
Description of Work: Fixed a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Mary C.
06/2013
5.0
plumbing
  + -1 more
Called Mitch the Plumber after placing several calls to various plumbers in the area without getting called back. Mitch called back within 10 minutes of original call and sent someone out the next day (my preference). The plumber arrived on time and was helpful in answering all my questions/concerns. The drain was EXTREMELY plugged with a substance that was too icky to be described!! He had to snake the drain several times but finally the clog was free!! Many thanks!!
Description of Work: Had drain issues in kitchen sink/dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Carole D.
05/2013
5.0
plumbing, drain cleaning
  + 0 more
The drain had never been snaked, and I recently removed the garbage disposal ( I compost). The plumber used an electric snake and took at least 20 minutes to make sure the drain was clear. He was pleasant, on time and cleaned up well after he snaked the drain. This is the only plumbing service I use!
Description of Work: Snaked my kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Terri H.
05/2013
5.0
plumbing
  + -1 more
Called in the morning and he was there that morning.
Description of Work: Toilet was leaking and he fixed and explained what had happened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Duane D.
04/2013
5.0
plumbing
  + -1 more
After resetting one of the toilets, there was a leak from the tank onto the floor so he installed a flexible line that fixed that. The old kitchen faucet was the original from 1979 and it was extremely hard to remove but he brought in some heavy duty tools that finally got it off and installed the new one which is so nice. Had a little leaking into the basement from some pipe but he was aware of and told me about it so I could go to basement and move boxes around and mop up. After the other toilet was reset, it had big air bubbles coming up after flushing which lasted about a month. The reset failed after a month or so and water was oozing out from under the toilet. He came back and reset at no charge. Everything else went OK.
Description of Work: Installed kitchen faucet, bathtub spout and trip lever and reset 2 toilets. Also installed a new Fluidmaster that he discovered was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Judi M.
04/2013
4.0
plumbing
  + -1 more
I called Mitch's Plumbing and made an appointment for "late morning" on Friday, March 29. At 11:00 am I called to see when they might arrive. Was told "in an hour". At 1:30 pm I received a call saying they would arrive in a half hour. When they did arrive at 2:10 pm, the crew was great. Fixed spigot within 15 minutes. My bill of $115 came down to $85 because of my Angie's List coupon. So...other than the unreliable timetable, my experience with Mitch's was a good one.
Description of Work: We had an outside water spigot that was broken off at the house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$85

Christopher H.
03/2013
5.0
plumbing
  + -1 more
Basement toilet had been wobbly since we bought the house. I removed the toilet, and determined that the flange was either in need of being replaced or a bracket fitted over it for the toilet to be stable. Mitch indicated that the plumber would be here between 7.30am and 8am, and they (Kevin & Chris) showed up promptly at 7.30am. They did the work, re-installed the toilet and were done in approx 30 minutes. Kevin & Chris were both very professional. I had used Mitch's Plumbing once before (leaking water main valve in the basement) on the recommendation of a friend. I would definitely use them again.
Description of Work: Repaired the toilet flange in our basement toilet by affixing a repair kit bracket with four screws which had to be screwed into the concrete. Re-installed the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Janet M.
03/2013
4.0
plumbing, drain cleaning
  + 0 more
We have used Mitch on several occasions for various water problems. We found him to be on time, honest, and a good worker. As time went on and we needed his services again we were not given a call back and eventually gave up. We needed a new line to the sewer, maybe he knew that and doesn't do that kind of work?!?
Description of Work: Drain issues
Rating CategoryRating out of 5
$1,400

Tim D.
03/2013
1.0
plumbing
  + -1 more
Mitch arrived on time to give an estimate for basement rough plumbing. Looked around, took measurements. No estimate was provided in the next week or so. I placed follow-up phone call and was told that an estimate is coming. It's been over two months, still no estimate. Very unprofessional. Will be going with another company.
Description of Work: Estimate

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Kelly B.
02/2013
5.0
plumbing
  + -1 more
Our shower faucet broke and would not turn off. My husband has installed shutoff valves before and started to work on it. He unfortunately used the wrong method with the materials that we purchased to fix the valves. Mitch was able to install the correct valves in less than an hour. I scheduled a return visit on 1/31/13 for the faucet replacement, 2 different men came and got the job done in 30 minutes. I knew they have to cut through drywall to get to the faucet, I was pleased that they didn't make a hugh drywall mess for me to fix.
Description of Work: I had no water and it was after 5pm. I went down the Angie's list names near me until someone could come out. Mitch
Rating CategoryRating out of 5
Yes, I recommend this pro
$189

Cheryl W.
01/2013
4.0
plumbing
  + -1 more
Overall, responsiveness was excellent, work was completed.
Description of Work: I had some leaking pipes and a toilet running constantly. I called them during a holiday week and they came out the same day. It was not Mitch that came but another person. He tightened some valves and replaced the toilet tank plunger. It took a half hour total and the charge was $130. I was happy I had a $30 coupon from Angie's List. Next time ill know which nuts to tighten. I wasn't overly impressed but I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karn D.
12/2012
5.0
plumbing
  + -1 more
Serviceman arrived promptly, used shoe covers and promptly and efficientlly replaced and repaired plumbing needs. Had all the parts on truck. They are honest, as they will repair instead of trying to sell you new parts where applicable. I thought I was going to need a new outdoor faucet, instead he repaired it. I have adopted them as my eternal plumbing company! Thank you Mitch the Plumber!
Description of Work: Did several jobs - repaired outdoor spigot. Replaced faucets in basement and kitchen. Closed off existing water filtration system not using. Repaired instead of replaced where it was applicable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

greg S.
12/2012
5.0
plumbing
  + -1 more
Mitch was recommended to me by another plumber (also saw him on Angieslist). contacted him. he assessed the situation and completed work listed above. everything passed inspection and work was done efficiently and professionally.
Description of Work: brought plumbing up to code in a house built in 1873. moved waste pipes, replaced sections and re-pitched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Carole D.
11/2012
5.0
plumbing
  + -1 more
See above. I have used this company before - they are always prompt, experienced, professional and reasonable. I highly recommend them.
Description of Work: I had several "projects" - the toilet had a running problem - the plumber fixed it and also showed me what to do if the problem returned. I wanted my garbage disposal disconnected, and I had discovered the night before the trap was pretty much the original that was ready to let go. The plumber removed the garbage disposal, re-plumbed the kitchen sink with a new drain and trap. The last thing I wanted done was to fix a leaky outside faucet. The plumber explained that building code required a bit more fix than I thought and he offered to shut off the water and he suggested I consider having it fixed in the spring - which is OK as all the hoses are in for the winter now. Finally, he offered to dispose of the old garbage disposal for me, and apologized for the $10 fee which I thought was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Maria M.
11/2012
4.0
plumbing
  + -1 more
Overalll, I feel confident Mitch's did the plumbing for our house be cause I know it was done right and that he will be there if anything goes wrong.
Description of Work: Replumbed my house, changing from galvanized to copper. Also, Mitch's replaced a leaking outside pipe to outside water softener and created a new inlet into our kitchen instead of all the way around our house. Leaking pipe and new pipe into house were four feet under ground. When Mitch came to do the estimate and was accepted he said he would come back to cover the ground with hay to keep it from freezing which he did. The work was done on two very cold days in November or December but the ground was diggable. At a later date, when we decided to add on to our house extensively, Mitch did the plumbing of the new house and installation of the new water heater. It was mostly new construction and Mitch's company worked alongside the multitude of other contractors. Our builder commented to me that Mitch's plumbing had done a really good job on our master bath rough plumbing and the other plumbing in our new house. I felt Mitch's company was capable to do the kind of major plumbing work we needed. There was some hesitation because I would have wished I had gotten more professional information as to the common pipes vs. copper pipes, which is what we went with. Alll in all, I am happy with Mitch's Plumbing and continue to call them as we do the finishing touches on our dream home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Gordon G.
10/2012
5.0
plumbing, water heater repair
  + 0 more
We were very happy with him; he did the job the same day. I found him on Angie's List and have recommended him to a neighbor.
Description of Work: I used Mitch the Plumber to install a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Fredda U.
10/2012
4.0
plumbing
  + -1 more
The service overall was fine, but didn't like the fact that the plumbers (there were 2) needed to use our buckets, rags, large trash bags, electric drill and shop vac. We expect contractors to come with the supplies one would expect to use for the job.
Description of Work: Replaced 2 toilets and 3 lavatory faucets plus kitchen sink drain repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Contact information

13740 Ridgewood, Plymouth, MI 48170

http://www.mitchtheplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
8​2​2​4​7​9​9
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
04/30/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps

FAQ

Mitch The Plumber is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mitch The Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mitch The Plumber offers free project estimates.
No, Mitch The Plumber does not offer eco-friendly accreditations.
No, Mitch The Plumber does not offer a senior discount.
No, Mitch The Plumber does not offer emergency services.
No, Mitch The Plumber does not offer warranties.
Mitch The Plumber offers the following services: Plumbing, Hot Water Heaters, Garbage Disposals, Faucets, Toilets

Contact information

13740 Ridgewood, Plymouth, MI 48170

http://www.mitchtheplumber.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM