Back-ho was brought and left in the yard on Thursday afternoon for a Friday afternoon perc teat. Company personnel showed up early. Inspector was late due to a phone call. Inspection was done. The company personnel were not familiar with my neighborhoos and couldn't give the inpsector myself any advice (My fault for not asking this question before hiring the company for the perc test...cleaning service is fine from this company). Back-ho was left in the yard. I had an engagement and had to leave before the personnel and inspector left. I was under impression the back-ho would be removed when they all left. I was surprised to see the back-ho still in the yard on Saturday morning. I called and was told they would remove it on Monday. I was not comfortable with this because it was not locked up. I considered it a liability issue if somone got hurt. So I call again and they said they would come and remove it. They removed it later Saturday afternoon. I would not hire this company for another perc test because they do not know my neighborhood layout and issues. However, they were fine for septic cleaning in my area.
Description of Work: They do a good job with septic cleaning. I had the following experience when a perc test was done. Price includes county fee for perc test and is very competitive. My issue was the machinery was left overnight on Friday with no intention of removing it until Monday. I had to call twice to get the back-ho out of my yard on Saturday. I live in a neighborhood without a locked fenced area and many teens. I was concerned for safety and liability to me. The person I dealt with did not think this was that important, but agreed to take care of the situation. They did do a professional job dealing with the county inspector. My fault was they did not know my subdivision, so they could not give me good advice. I recommend finding someone that knows your neighborhood when having to deal with a perc test and septic problems.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$470
EVA C.
09/2007
5.0
septic tank
 + -1 more
They are very knowledgeable and did a good job. The price they charged was the same as everyone else I called. They explained things to me and let me know the difference it the system. I would definitely use them again. They were prompt and responsive. They were as I expected and I am satisfied that they did what I asked of them.
Description of Work: Superior Septic Service replaced a field in the septic system for my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
GEORGE G.
03/2006
5.0
septic tank
 + -1 more
MY OVERALL EXPERIENCE WITH SUPERIOR SEPTIC WAS VERY GOOD. I HOPE THAT I NEVER HAVE TO DO ANYTHING SIMILAR IN THE FUTURE, BUT IF I HAD TO, I WOULD DEFINITELY USE THEM AGAIN.
Description of Work: THEY REPLACED MY SEPTIC TANK.
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Service Categories
Septic Systems
FAQ
SUPERIOR SEPTIC SERVICE is currently rated 4.7 overall out of 5.
No, SUPERIOR SEPTIC SERVICE does not offer free project estimates.
No, SUPERIOR SEPTIC SERVICE does not offer eco-friendly accreditations.
No, SUPERIOR SEPTIC SERVICE does not offer a senior discount.
Yes, SUPERIOR SEPTIC SERVICE offers emergency services.
No, SUPERIOR SEPTIC SERVICE does not offer warranties.