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Donald E McNabb Co

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

In 1951, Donald E. McNabb set out to create a company that would provide Detroit's growing automobile industry with carpeting for a relatively new idea called an Auto Show. Donald E. McNabb built long lasting relationships with the Detroit automobile companies by providing quality products with unsurpassed service. Today, the Donald E. McNabb Company has grown and expanded beyond the Detroit automobile industry to worldwide clients in hundreds of Auto Shows, Trade Shows and special events. With over 50 years of experience, the Donald E. McNabb Company is a market leader in exhibition flooring and installation.

Business highlights

74 years of trusted experience

Services we offer

Residential & commercial. Vinyl, laminate, bamboo, cork, rubber, hardwood, area rugs, ceramic tile & carpet installation.

Services we don't offer

Hardwood refinishing.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-35 of 35 reviews

harold H.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
Well done!
Description of Work: Replaced carpet in a stairwell.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Dan B.
06/2015
5.0
carpet installation
  + -1 more
.
Description of Work: They provided me an estimate for replacing the flooring in one of my rental properties. The estimate went well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dan B.
06/2015
5.0
carpet installation
  + -1 more
.
Description of Work: They installed new flooring throughout my entire house including carpet and linoleum.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carrie C.
05/2015
4.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$3,000

Scott S.
08/2014
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: Very professional. Carpet and vinyl look great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Vickie L.
12/2012
5.0
flooring contractor
  + -1 more
Wonderful
Description of Work: I walked into the store without an appointment. The receptionist had Jim Smith help me. He listened to what I needed, vinyl flooring for a workroom, and led me to the flooring that would be appropriate for my needs. I made my selection and then Jim calculated the approximate amount of flooring I would need and an estimated cost. It seemed more than I wanted to pay for a workroom floor so I thanked Jim for his time. Then he asked how much the looks of the flooring mattered to me. I told him it didn't have to be beautiful. Jim led me to the warehouse area where discontinued flooring was available for purchase. I selected flooring, not nearly as pretty as my original selection, but for 1/3 the cost. We set up an appointment for the estimator to come to my home. The estimator showed up on time, was friendly and courteous, and measured the room. He was in and out within ten minutes. I still was paying more than I really wanted to once the tear out of the glued down carpet and trim work was included. Jim said I could reduce the cost if I was able to do some of the work myself. Luckily my son was visiting. He and I removed the carpet and trim. I then swept and vacuumed the room. The installers, also friendly and courteous, showed up on time. We had done such a good job on the room the room prep time included in the quote was not needed. That cost, trim work, and removal of old carpet was removed from the invoice - a savings of over $350. I am totally happy with my flooring and the experience with McNabb. Be sure to mention you heard about the firm from Angies and request the 10% senior discount if that is applicable for your situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Donald E McNabb Co
We try very hard to provide a fair estimate and assist in any way we can to make the purchase the best experience that it can be. Our sales staff is very happy to provide multiple solutions to a purchase situation and sometimes the first price isn't exactly what you expect in a purchase of flooring because most people are unaware of flooring prices and sometimes in hard surface costs are higher than expected. A true professional doesn't give up on the first try and provides further assistance and finds a flooring that fits your needs. I'm proud to say that is what happened here.

Louise P.
10/2010
5.0
carpet installation, flooring contractor
  + 0 more
Carpet that was originally purchased from McNabb at least ten years ago had rumpled in one area of the living room. I called them asking to hire them for the repair. They told me they only did repairs on products purchased from them. Because it had been so long ago my purchase was no longer on record, but they were very nice and accepted my word on good faith. I was quoted a price of $180 and I set up the appointment. The service tech called ahead and arrived on time. He examined the area to be repaired and said that he would reduce the price to $100.00 as it was a small area. He also repaired a section of the carpet on a stair that that had become loose, at no additional cost. I was very pleased with the result and the professionalism of the staff on the phone and the repair tech who did the the work.
Description of Work: Carpet that was originally purchased from McNabb at least ten years ago had rumpled in one area of the living room. I called them asking to hire them for the repair. The damaged area was restretched, trimmed and refastened. In addition, a stair was refastened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Donald E McNabb Co
It is easy to sell a client once, but servicing that client in the event of minor trouble is where we hang our hat. We pride ouselves on servicing the community and not once but every single time we get a chance. It is always wonderful to hear that we are reaching our goals and keep pushing forward. Service doesn't stop at installation and in order to keep clients happy and coming back you have to keep them happy going forward.

Ann W.
10/2008
5.0
carpet installation
  + -1 more
The salesperson was very helpful in finding a very reasonably priced carpet for the areas we needed. Good quality for the price. The installers were very good and arrived when scheduled.
Description of Work: Purchased carpet for home and also for another property. Had carpet installed by McNabb at the second property.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Donald E McNabb Co
We try to keep out output at a max in the installation dept. and in doing so keep out quality at the same level. Thank you for your kind words and we will continue to reach for this level.

John R.
10/2008
5.0
carpet installation
  + -1 more
We ordered carpeting from this company for our stairs and hallway to replace some that had been damaged. One of the upstairs rooms still had the old carpet and was undamaged. The sale person was knowledgeable and responsive. He was especially good at coordinating the color to the older carpet. The carpet was delivered to the warehouse within the promised time and was installed approximately a week later. The installers were supposed to call us the night before to advise of a general installation time but did not. As it turned out, this was not a problem as the installers arrived early in the morning when we were home anyway. We contacted the store manager and he promised to see why we were not contacted. The installers were efficient and cleaned up after themselves. We still had to vacuum some small tufts that they missed. We are very satisfied with the installation. We had looked for carpet at the store where we bought the original carpet but found that it was no longer made. The price at this store for a comparable carpet was significantly higher then at McNabb and they could not give us a firm delivery date.
Description of Work: Purchased carpeting and padding for our stairs and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Donald E McNabb Co
Thanks for your kind words. It is always wonderful to hear about pleasing clients and hearing that your hard work is paying off. If ever we can help again please think of us and our return customer discount.

HEATHER B.
10/2006
5.0
carpet installation, hardwood floor
  + 0 more
It was a very enjoyable experience.
Description of Work: Installation and sales of carpet and wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Response from Donald E McNabb Co
This was a large job and with large jobs the chance for error rises and it pleases me that we satisfied expectation and we take pride in hearing it. Thank you and please give us a chance on your future flooring endeavors.
    • 1
    • 2(current)

Contact information

31250 S Milford Rd, Milford, MI 48381

www.demcnabb.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Donald E McNabb Co is currently rated 4.8 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: 10:00 AM - 8:00 PM

Donald E McNabb Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Donald E McNabb Co offers free project estimates.
No, Donald E McNabb Co does not offer eco-friendly accreditations.
No, Donald E McNabb Co does not offer a senior discount.
No, Donald E McNabb Co does not offer emergency services.
No, Donald E McNabb Co does not offer warranties.
Donald E McNabb Co offers the following services: Residential & commercial. Vinyl, laminate, bamboo, cork, rubber, hardwood, area rugs, ceramic tile & carpet installation.
Hardwood refinishing.

Contact information

31250 S Milford Rd, Milford, MI 48381

www.demcnabb.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM