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Pritchard Wilson Heating Cooling and Plumbing

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Pritchard Wilson is a part is a group of companies which merged with Mastercraft Heating, Cooling & Plumbing to better serve residential and commercial customers throughout Michigan with superior heating, cooling, refrigeration, and plumbing sales and service.

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Cooling, Electrical & Plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.6108 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
4%
2
1%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 108 reviews

Karen D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Angis list
Description of Work: cleaned furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Will G.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel D.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned flame sensor for my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kazue M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installing a new Furness

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Betty R.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: On the coldest day of the year my furnace decided to quit working. They were able to install a new furnace the next day. I also had them replace myhot water heater, as it was getting pretty old, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Douglas S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced air conditioner with new higher efficiency unit. All went as |promised and on schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JOANN H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Flushed tankless water heater, reset gas-to-air ratio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Lin J.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Michelle in the office is prompt and responsive and will do her best to get someone |out to assess your problem as soon as possible. They are thorough and professional and gave me different price points to choose from, while explaining each option. They installed a new furnace for me, and then followed-up when I had questions. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wilhemina M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: FURNACE WAS NOT WORKING PRIOR TO SERVICE CALL. UPON ARRIVAL, FURNACE WORKED. SO, JOHN REPEATEDLY CYCLED THE FURNACE, CLEANED THE SENSOR AND REMOVED A SMALL OBSTRUCTION. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Laurel W.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My daughter used Pritchard Wilson they are a horrible company they double billed her, did damage to her floor, the seam between the air conditioner and furnace was taped which looks bad, the paperwork had a different model than the booklet she received she set-up an appointment and no one showed up she contacted the company and the owner was supposed to call her back and never did. The city did an inspection they found code violations and the company never responded to this either the work was done in January and things still haven't been resolved.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,300

Craig A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace furnace and hot water heater,and chimney liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

LISA M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA P.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: new furnace, air conditioning, water heater, air cleaner and humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Ashley H.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
No show
Description of Work: Made an appt for someone to come out and give me an estimate for re-zoning my home which could cost approximately 4,000-6,000. No one ever showed or called

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0

$4,000

Barbara H.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did a great job.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Cindy G.
04/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I could not get my preferred company out on the days I had available so I chose this company as a second choice. They told me I needed a completely new air conditioning unit. Told me it would be between $2000 and $3000 to replace. When I had my preferred heating/cooling business come out, they told me all I needed to replace was the condenser. They did that, while I watched, and AC works great. The actual cost was about $65-$75. I would not do any business with this firm as they were not honest.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Daniel C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replace furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Janeen A.
09/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Very good
Description of Work: Inspected water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Barb S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: They gave me a great price on a 95% efficient furnace and A/C combo and got it all in in one day. They were prompt and efficient and I have been very pleased with the product. They are coming next week to be sure that the A/C is ready to go for spring and summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Peter B.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They are very reliable and always on time. They do their job perfectly as I have never had any trouble with my systems since contracting with them. It is nice to know you have peace of mind during the year because they are on the job.
Description of Work: They come out about twice a year as part of a yearly service contract to perform basic maintenance and filter changes on both my heating and cooling units. I have 1500 square foot of space to cover in total. When they finished they cleaned up and discarded the refuse themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Chris K.
09/2007
5.0
wells
  + -1 more
I am very happy with the work they did for me. I had a horrible experience with another company and I was very leery about the work I needed done. They came in and did an awesome job at a much cheaper rate. They were easy to deal with, had a quick response and the workmanship is wonderful. They provided good, quality work.
Description of Work: After another plumber put in faulty a sump pump and a backup sump pump, Pritchard Heating & Air Conditioning put in new sump pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$598

PRIYA N.
03/2007
5.0
plumbing
  + -1 more
The person who performed the work was extremely professional. He performed the work very efficiently. I'll gladly recommend them for any plumbing work.
Description of Work: Replaced Faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KEVIN J.
11/2006
5.0
plumbing
  + -1 more
Could not be happier. On time, professional and quick. Job took only 40 minutes. Highly recommend using their plumbing division for anything related.
Description of Work: Replaced Garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

JOANN H.
07/2006
5.0
plumbing, water heater repair
  + 0 more
We couldn't be more pleased with work performed. Initial estimate was much lower than competitor(s), came on time, did small extras without charge, cleaned up, and were very friendly and knowledgeable.
Description of Work: Pritchard recently joined with Professional Plumbing Contractors, who installed tankless hot water heater and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,190

03/2006
4.0
heating & air conditioning/hvac
  + -1 more
THEY DID QUITE GOOD. THEY SHOWED UP ON TIME AND GOT RIGHT TO WORK. THEY LEFT ME WITH NO MESS TO CLEAN UP. THEIR PRICE WAS FAIR. I HAVE NO COMPLAINTS FOR THEM.
Description of Work: THEY INSTALLED A NEW FURNACE, AND HAD TO REPLACE ALL THE EXISTING HOOKUPS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Contact information

13335 Farmington Rd, Livonia, MI 48150

http://www.pritchardwilson.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Appliance Repair,
Wells and Pumps,
Air Duct Cleaning,
Electrical,
Central Vacuum Cleaning

FAQ

Pritchard Wilson Heating Cooling and Plumbing is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Pritchard Wilson Heating Cooling and Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pritchard Wilson Heating Cooling and Plumbing offers free project estimates.
No, Pritchard Wilson Heating Cooling and Plumbing does not offer eco-friendly accreditations.
No, Pritchard Wilson Heating Cooling and Plumbing does not offer a senior discount.
Yes, Pritchard Wilson Heating Cooling and Plumbing offers emergency services.
Yes, Pritchard Wilson Heating Cooling and Plumbing offers warranties.
Pritchard Wilson Heating Cooling and Plumbing offers the following services: Heating, Cooling, Electrical & Plumbing.

Contact information

13335 Farmington Rd, Livonia, MI 48150

http://www.pritchardwilson.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day