Functional Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Your Trusted Flooring Experts Functional Floors is dedicated to providing top-notch flooring solutions that enhance the beauty and functionality of your home. As the #1 flooring company in Southeast Michigan, we offer a wide range of flooring options, including hardwood, vinyl, and laminate, expertly installed to meet your specific needs. With years of experience and a commitment to excellence, our team of skilled professionals ensures your flooring project is completed to the highest standards, delivering both quality and satisfaction.

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!

Services we don't offer

Carpet, laminate, tile

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7505 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 151-175 of 505 reviews

Vivian T.
01/2018
5.0
flooring contractor, hardwood floor
  + 0 more
It went very well. I came home and my floors were shinning the way I wanted them to. Due to me selecting the initial coat I wanted and my husband changed it, they did not charge me additional money. They did and excellent job. Someone at my job asked if I knew a company that stain floors and I refereed them to this company.
Description of Work: My wood on my floors needed to be refinished. My husband ordered the stain I did not want. I agreed to it and came home and it was not shining enough for me. I called them and they came out and added an additional coat. They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Kathryn C.
12/2017
2.0
hardwood floor
  + -1 more
Had to stay on top of. Left sawdust and put poly over. Had to have multiple conversations with the supervisor who indicated I was getting a good deal through Angie’s list and since I lived in Grosse Pointe it wasn’t fair of me to ha ethe high standards I have. Would not recommend to a friend
Description of Work: Refinishing

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


John S.
12/2017
5.0
hardwood floor, flooring contractor
  + 0 more
Great - I would recommend them to family/friends.
Description of Work: We had our first and second floor hardwood floors refinished. They did an amazing job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stewart B.
11/2017
5.0
hardwood floor, flooring contractor
  + 0 more
Company is very responsive, arrives when they say they are going to arrive, and does the work as promised with high quality. I couldn't recommend them enough
Description of Work: I have hired Functional Floors to complete 3 hardwood floor refinishing projects in 3 different rental properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JAMES S.
11/2017
4.0
hardwood floor
  + -1 more
Everything went pretty smooth. Was suppose to have three coats of polyeurethane, but they did one coat of shellac and two urethane.This should have been explained up front. This was not dustless operation. Had to ask workers to cover kitchen cabinets. Glad this was done in fall, the fumes were terrible. Suggest you leave for three days if possible.
Description of Work: Hardwood floor installed in kitchen, sand and refinish dining and living room haed wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
11/2017
5.0
hardwood floor, flooring contractor
  + 0 more
Amazing transformation!! These floors were approximately 65 years old. They had never been refinished before. They now are beautiful and look like new.
Description of Work: Three bedrooms of hardwood floors were sanded, stained, and polyurethane applied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sharon T.
11/2017
5.0
hardwood floor, flooring contractor
  + 0 more
Jesus and his team did an excellent job. There was a problem with the replacement of the stair nose and Functional Floors stood behind their work and quickly resolved it. The floors turned out beautifully and I am very happy with their service and workmanship.
Description of Work: I had my three bed rooms, living room and hallway refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxanne K.
11/2017
3.0
hardwood floor
  + -1 more
Installation was great. When it came time to stain and finish there were a couple problems, but they fixed them. However, when I came to inspect I noticed a waving pattern in floor so they resanded it. I went to inspect again and it was early in morning and gloomy. It looked good and I Ok'd the work, however when I came back a week later after my painters/handymen were done with their work I noticed the waving hadn't been removed (it was a sunny day which made the waves visible). I called office and owner came out and said waves weren't very noticeable except in kitchen. So he reimbursed me some money since I am going to hire another company to refinish the kitchen and family room.
Description of Work: Installed and finished wood floor

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


MARY B.
10/2017
5.0
hardwood floor, flooring contractor
  + 0 more
After doing much research on various local companies, I chose this company due to their ratings and price. They offered an option to have my furniture moved, but I elected to save the $600 and do it myself. We moved 4 rooms of furniture into our great room. The entire job was done by one person, Howard, who showed up on time, was meticulous, polite, and seemed to truly care about the quality of his work. He arrived daily around 8:30, and worked until around 1:00. The job took 5 days with 1 day of prep (he did a great job covering artwork, door openings, etc with plastic to control the dust) 2nd day was sanding, then 2 coats of oil based sealant. We were barely inconvenienced other than 2 days that we couldn't walk on the floors in that part of the house. I really liked having one person do the job; I had imagined a bunch of guys in my house and things getting broken... I was pleasantly surprised! The results are just beautiful, I would recommend them to anyone.
Description of Work: Removing carpeting, refinishing 1500 sq feet of hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Nancy K.
09/2017
5.0
hardwood floor, flooring contractor
  + 0 more
I was absolutely amazed and pleased by the outcome. The floors looked brand new and the color and texture of the wood beautiful. The result certainly increased the value of my house. The workers were very professional in preparing to do the job and cleaning up.
Description of Work: My wooden floors were some fifty years old with accumulated scuff marks and non uniform in appearance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Colleen M.
09/2017
5.0
hardwood floor
  + -1 more
Very well. They did a nice job. I would hire them again.
Description of Work: Refinished hardwood floors in two bedrooms and screened and finished two other rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara G.
09/2017
5.0
flooring contractor, hardwood floor
  + 0 more
The salesman was knowledgeable and honest about doing the 65 year old floors. The crew was prompt efficient and professional and did an excelent job. I'll be hiring them again soon for the the 2nd bedroom.
Description of Work: Living room hallway, 1 bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sheryl E.
08/2017
5.0
hardwood floor, flooring contractor
  + 0 more
They look terrific. I will have them out again.
Description of Work: I needed hardwood in several rooms refinished. Most were covered with paint, had staple holes, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DeAndre L.
08/2017
5.0
hardwood floor, flooring contractor
  + 0 more
Everything thing went well. My floors look great. They were very punctual and friendly. Customer service could be a little better.
Description of Work: Two rooms and a closet needed to be sanded and finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Robert A.
08/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Quite a job, but really outstanding work. If I had one things to say, it would have been that they should have prepared us for the amount of dust created throughout our home with this project. Really, really pleased.
Description of Work: Refinished wood floors in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAWRENCE J.
07/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Price was competitive, workers were very meticulous. There was dust, but it's unavoidable with floor sanding.
Description of Work: Refinish hardwood flooring.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert S.
07/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Two gentleman arrived on Thursday Am at the prescribed time, reviewed the work they were to perform, and immediately got to work. They area they were re-finishing was approximately 150 sq ft of hardwood flooring. They were able to complete the job in about 5 hours and the finish looked as if the floor was brand new. All scuff marks, scratches and marks were removed and the satin finish made the room pop. They also provided some tips on care and maintenance of the floors. Great job - and Great service end to end (sales to delivery).
Description of Work: After 12 years or normal wear and tear, the hardwood floors started showing signs of scratches, and dullness. I contacted Functional Flooring on Monday, and the following day (Tuesday) I had an on site inspection and was told I only needed a light sanding and new finish applied. I was provided with a quote on the spot. I accepted the quote and the job was scheduled for Thursday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael L.
07/2017
2.0
hardwood floor
  + -1 more
The install when well but these guys cannot refinish a floor! The first time the crew was here for 4 days and put "chatter" throughout my dinning room; the second time they came to get the chatter out and destroyed the floors with a orbital sander which left scratch marks throughout the all three rooms, the stain popped out cause they didn't let it dry long enough and the poly was flaking off. They also didn't plastic off anything and just let the dust fly everywhere. The third time out I requested another crew which took them a month to get back out to my house but they were MUCH more professional and courteous. They use a much better product to finish and seal floor but unfortunately most of the scratches remain including a 4ft shadow in my hallway that a 5 year old could point out. The second crew did however tape and plastic EVERYTHING. Night and day. Mind you the 3 times they were in my house to "refinish" my floor took over 2 months! 2 months of having my home in shambles with 3 kids. I would NOT recommend these guys.
Description of Work: I had hardwood floors installed in my kitchen and refinished in 3 other rooms

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$4,000

Karen C.
07/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Matt was very professional, did a beautiful job on my floor, easy to contact with any questions and extremely punctual. I recommend him.
Description of Work: bedroom floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Michael C.
07/2017
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
They did a wonderful job!! From start to finish they exceeded our expectations!
Description of Work: Functional Floors and Finishing refinished our 30 year old white oak floors which hadn't been refinished since installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

sharon F.
06/2017
5.0
hardwood floor, flooring contractor
  + 0 more
They restored with excellent quality ,customer service and excellent pricing!”
Description of Work: Living and Dining room and a small hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Timothy H.
06/2017
5.0
flooring contractor, hardwood floor
  + 0 more
The foreman kept me abreast of every move they made . They we clean and courteous.
Description of Work: Floors refinishing throughout the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Rebecca C.
06/2017
5.0
hardwood floor, flooring contractor
  + 0 more
Beautiful job of sanding, staining, and refinishing. Arrived when scheduled. Quarter round edgings were done in stained wood rather than primed as requested, but finished job looks great.
Description of Work: 2 hallways of wood floors sanded stained and refinished.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Ted H.
06/2017
5.0
hardwood floor, flooring contractor
  + 0 more
awesome. They did a great job. 5 years later the floors still look perfect.
Description of Work: refinish upstairs and replace some boards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary B.
05/2017
5.0
flooring contractor, hardwood floor
  + 0 more
The guys showed up on time every day. Did a fantastic job! I have given my recommendations to my friends and family who may be interested in getting their hardwood floors refinished. The price was as much as new carpet, except now I can clean my floor as often as I like without waiting for it to dry like carpet. No more nasty carpet, just clean beautiful floors! Thank you.
Description of Work: Had our living room and hallway refinished; sanded, stained and 3-coats of poly finish. Man are they beautiful!!! I love the way they turned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
2102198688
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
05/31/2028
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Functional Floors is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Functional Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Functional Floors offers free project estimates.
No, Functional Floors does not offer eco-friendly accreditations.
Yes, Functional Floors offers a 5% senior discount.
No, Functional Floors does not offer emergency services.
Yes, Functional Floors offers warranties.
Functional Floors offers the following services: Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!
Carpet, laminate, tile

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM