Functional Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Your Trusted Flooring Experts Functional Floors is dedicated to providing top-notch flooring solutions that enhance the beauty and functionality of your home. As the #1 flooring company in Southeast Michigan, we offer a wide range of flooring options, including hardwood, vinyl, and laminate, expertly installed to meet your specific needs. With years of experience and a commitment to excellence, our team of skilled professionals ensures your flooring project is completed to the highest standards, delivering both quality and satisfaction.

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!

Services we don't offer

Carpet, laminate, tile

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.7505 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-125 of 505 reviews

Colleen M.
03/2020
5.0
hardwood floor
  + -1 more
Great. They did a fantastic job. Floors look wonderful.
Description of Work: Refinished hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Functional Floors
Thank you for your review!!

Nancy B.
03/2020
5.0
ceramic tile
  + -1 more
We replaced vinyl tiles with porcelain tile in our entryways. Punctual, polite and considerate, efficient and quick. Looks great.
Description of Work: Tiled entry way halls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Response from Functional Floors
Thank you so much for your review! We appreciate the opportunity!

James M.
03/2020
5.0
hardwood floor
  + -1 more
I was very pleased with the whole process. Salesman was very knowledgeable and forthcoming as far as options. The workers were great to deal with. They kept us up to date with progress and problems. I would hire them again in a minute. I can't speak to the price of the job. The company was recommended by our real estate agent and we didn't comparison shop. Very happy with the results and even happier with the people.
Description of Work: Install new and refinish old oak flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Functional Floors
Thank you for allowing us to work in your new home!

Doug L.
03/2020
5.0
hardwood floor
  + -1 more
Absolutely fantastic, I had a small spot that I was Concerned about and they went above and beyond what I expected to fix it and that is why I highly recommend them
Description of Work: Refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Functional Floors
Thank you so much for the great review! We appreciate your business!

Cindy G.
02/2020
5.0
hardwood floor
  + -1 more
Great and they cleaned up after themselves.
Description of Work: Hardwood floor refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you so much for your review!

Amy I.
02/2020
5.0
flooring contractor, hardwood floor
  + 0 more
Great! We had the crew led by a man named Les. Very knowledgeable and professional. I have recommended this crew.
Description of Work: Installing, feathering in and refinishing floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from Functional Floors
Thank you so much for the nice review! I will pass the compliments onto Les and crew! We appreciate your business.

Melanie H.
01/2020
5.0
hardwood floor
  + -1 more
They were pleasant and responsive. Completed work as planned and even accommodated unforeseen issues.
Description of Work: They did a very professional job tearing up all of my carpeting and refinishing my almost 100 year old wood floors. Also put in "fake" flooring where there was no original.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Functional Floors
Thank you so much for your review! We really appreciate your business!

Doug L.
01/2020
5.0
hardwood floor
  + -1 more
They did an amazing job , there was one little spot that I was concerned about and when I brought it to there attention they went beyond what I expected and fix the spot and added a 3rd layer of polyurethane over the entire house no extra charge ! I couldn’t be more pleased with my floors now , it’s been almost 5 years sense they were done and they still look brand new . I highly recommend there services !
Description of Work: Re-finished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Functional Floors
Happy to hear your floors are holding up so well! Thank you for your review!

Karen S.
01/2020
5.0
flooring contractor
  + -1 more
Functional Floors did a fantastic job and I would highly recommend them! Very professional and trustworthy!
Description of Work: Hardwood floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you so much! We really appreciate your repeat business and continued confidence!

Daniel W.
01/2020
5.0
hardwood floor
  + -1 more
Communication was excellent and great install.
Description of Work: Tiling in bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Functional Floors
Thank you so much for your review!

Bill C.
12/2019
5.0
hardwood floor
  + -1 more
I pulled up the carpet on my entire ranch home and had the hardwood floor resurfaced. There were some stains caused by pet damage that were pretty severe. The results were miraculous. I couldn’t believe it was the same floor after the initial sanding. I picked out a stain that I liked and after it was sealed I loved the results. The whole job took parts of two days and was handled very professionally. I would recommend these guys to everyone. Couldn’t be more pleased.
Description of Work: Resurfaced hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you so much for your continued support! You have been a customer of ours since 2013 and have done multiple jobs over the past 7 years. I really appreciate this!

Chalana M.
12/2019
5.0
hardwood floor
  + -1 more
They were in and out in about 2 days, renewed all the wood flooring even floor in the closets! Reasonably priced and excellent work!
Description of Work: Hardwood floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Functional Floors
Thank you! We appreciate the opportunity to work for you!

William D.
12/2019
5.0
ceramic tile, hardwood floor
  + 0 more
Awesome! Very professional, clean, courteous, and a beautiful job! My mother-in-law lives with us and the Functional Floors staff was very cognizant of that and were very kind and courteous to her and her questions. Highly recommend using Functional Floors!
Description of Work: Bathroom walls and floor tiled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Functional Floors
Thank you so much for your review! So happy you love your new bathroom!

richard K.
11/2019
5.0
hardwood floor
  + -1 more
Absolutely very professional and great work!
Description of Work: Redid hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Functional Floors
Thank you for the review! We appreciate your business!

Aubin W.
11/2019
5.0
hardwood floor
  + -1 more
This company is awesome! From the quote to the finish they were the most professional and prompt company we dealt with. We were on a tight schedule and the got us in to refinish our floors within one week of the quote. They showed up when they said they were and the team who worked on the floors were kind, professional and so pleasant to deal with. They even tried to match the price of the other competitors we had quotes from and reduced the sq ft by a little to make sure they were able to match the price. We are thrilled with the floors. The team treated our home like their own. And the floors look amazing!!! The team forman texted me pictures when they finished... It was so thoughtful! Functional Floors helped us create our dream home! Thank you thank you!
Description of Work: 1800 sq ft of wood floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Marie A.
11/2019
5.0
flooring contractor, hardwood floor
  + 0 more
Great. Zach and his crew were very professional and accommodating. They put plastic up in the areas without a door to help contact the dust. Were very punctual . The floors look great, they did a wonderful job. Would recommend Functional Floors and Finishing.
Description of Work: I am out of the office Friday November 1st and will return Monday November 4th. I will reply as quickly as possible upon my return. I apologize for any inconvenience. Thank you. Sand and finish hardwood floors in living room, dining room and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you so much for your review! I'm glad you had a great experience! I really appreciate your business.

Andrew M.
10/2019
5.0
hardwood floor
  + -1 more
Two separate crews were involved. One for each room. Each crew did a fantastic job. The floors look wonderful. A huge improvement from what was there before. Excellent, quality work. Extremely pleased.
Description of Work: Installation of hardwood floors in family room as well as repairing and refinishing wood floor in kitchen area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Functional Floors
Thank you so much for the great review! We appreciate your business!

Karl A.
10/2019
5.0
flooring contractor, hardwood floor
  + 0 more
I had a great experience w/Jason from Functional Flooring. From the initial visit, proposal, managing the materials, then coming and doing the work, everything went smoothly. I'd HIGHLY recommend him for any flooring work.
Description of Work: Repairing/replacing hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Response from Functional Floors
Thank you for the review!

Brent J.
09/2019
5.0
hardwood floor
  + -1 more
They have done a great job for us on multiple projects. I would recommend them but I want to keep them to myself. Ha ha
Description of Work: refinish floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Functional Floors
Thank you for your review! We really appreciate all of your repeat business!

Mary R.
09/2019
5.0
hardwood floor
  + -1 more
Les and Tyler did a fabulous job. There on time, work done well and cleaned up as they went along. Pointed out issues to address and asked for future business - which they will get when I am ready.
Description of Work: Refinished main stairs, repaired a landing and refinished a bay window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Functional Floors
Thank you so much for the opportunity! We are glad you love your floors!

Connie B.
09/2019
5.0
hardwood floor
  + -1 more
Smoothly! They were really neat; cleaned up every day before leaving. Always on time. We had no issues.
Description of Work: First floor installed hardwood in kitchen, living room, den, foyer & dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Response from Functional Floors
Thank you so much for the review and your business! We really enjoyed working on your project!

Tina P.
08/2019
5.0
flooring contractor
  + -1 more
absolutely wonderful on time very little waste would use again and recommend garret and his crew were great
Description of Work: install flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for the review! So glad you love your new floors!

Silvia F.
08/2019
5.0
hardwood floor
  + -1 more
Great! Came, assessed, did the work to perfection, cleaned up and left quietly. Price was on point. Easy to communicate with and everyone was friendly. Highly recommended.
Description of Work: Stained wood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Functional Floors
Thank you for reviewing us!

Debra M.
08/2019
5.0
hardwood floor
  + -1 more
Small but tricky install but Ovi was great. He worked so **** ** the floors and was extremely courteous. We would use Functional Floors again.
Description of Work: hardwood floor install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Functional Floors
Thank you for your review!

Jalil J.
07/2019
5.0
hardwood floor
  + -1 more
very good job, friendly and professional staff
Description of Work: Re-finish wood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Functional Floors
Thank you!

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
2102198688
Trade License Locale
MI
Trade License Authority
Michigan Department of Licensing and Regulatory Affairs
Trade License Expiration
05/31/2028
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation

FAQ

Functional Floors is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Functional Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Functional Floors offers free project estimates.
No, Functional Floors does not offer eco-friendly accreditations.
Yes, Functional Floors offers a 5% senior discount.
No, Functional Floors does not offer emergency services.
Yes, Functional Floors offers warranties.
Functional Floors offers the following services: Specializing in hardwood floor refinishing, repair & installation as well as offering a wide selection of luxury vinyl flooring options displayed in our newly opened Livonia Showroom! (16911 Middlebelt Rd.) Now offering, Custom Vinyl Stair Treads!
Carpet, laminate, tile

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM