Functional Floors and Finishing, LLC

hardwood floor specialist

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At last, a company that goes the extra mile to ensure that we satisfy all of our customer's flooring needs. Not only with Beauty and Style, but also with function. Before starting each and every project, we ask questions pertaining to the long-term use of the floors, that may not have occurred to the customer, and can affect their flooring decisions. Christopher Franklin can make suggestions for materials and products to suit all of your needs including: cost, durability, maintenance, and purpose. We want our customers to love every aspect of their new floors for years to come. Call us today for a quick quote!

Business highlights

21 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 51-75 of 236 reviews

Joe C.
03/2020
5.0
Milton along with his team, Joe, Steve, and Joe(y) were very professional and polite. Milton went above and beyond to answer each of our questions, explained their progress as work was being performed, and allowed us to offer feedback and make suggestions during the process. We would Highly Recommend Milton and any of his crew members to work in your home or business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn B.
03/2020
5.0
The floors turned out excellent. They were timely and very reasonable price. I will definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chuck h.
03/2020
5.0
Jesus and Team were courteous and professional & trustworthy. His daily communication was great and providing updated pictures we found very appreciated and helpful. Lastly, our experience that there were additional visits to correct or complete customer satisfaction was great! Never complained with any suggestions we wanted and were timely in getting things completed and making things righ

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

George B.
03/2020
4.5
Happy with the work done by Functional Floors!

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ian M.
02/2020
5.0
while I was unable to hire this service they were very prompt and responding to my request and the voicemail was left were very professional and courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin W.
02/2020
5.0
I was very impressed with functional floors from the initial quotation by Dan, Sherry on the phone and John refinishing the wood floors at our house. John was on time, told us exactly how the work was going to be completed and answered all my questions during the entire process and I am very pleased with the end product at a competitive price. Excellent experience all round and I will hire these guys again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam W.
01/2020
5.0
My hardwood floors looks brand new after having them refinished. They were on time and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

david s.
01/2020
5.0
I researched several floor refinishers and finally chose Functional Floors based largely on their excellent reviews. After a couple of initial bumps, Alex, Chris and Donna shepherded our hardwood floor refinishing job with expert skill, diligence and excellent communication all along the way. The final result was superb. Kudos in particular to Alex for his hard work and expertise. My floor has not looked this great since it was installed 24 years ago. I could not be more pleased with the outcome, and the commitment to excellence shown by the entire crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,600

Alison T.
01/2020
5.0
Les and Tyler were polite, diligent in both communication and cleanliness and very helpful in making the final decisions about my project. I m thrilled!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

maria f.
12/2019
5.0
the crew were very professional. In fact everyone we dealt with were professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernie F.
12/2019
5.0
Very good experience. Professional company and nice people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela G.
12/2019
5.0
Hardwood Stairs refinished

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$800

Alan R.
12/2019
5.0
Very good work. They were very professional and I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stacey D.
11/2019
5.0
I worked with a staff that was very professional.They were polite, informative, clean and professional. My questions were answered to by understanding and all the work was completed as scheduled. I would and will recommend them to family and friends. Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aubin W.
11/2019
5.0
This company is awesome! From the quote to the finish they were the most professional and prompt company we dealt with. We were on a tight schedule and the got us in to refinish our floors within one week of the quote. They showed up when they said they were and the team who worked on the floors were kind, professional and so pleasant to deal with. They even tried to match the price of the other competitors we had quotes from and reduced the sq ft by a little to make sure they were able to match the price. We are thrilled with the floors. The team treated our home like their own. And the floors look amazing!!! The team forman texted me pictures when they finished... It was so thoughtful! Functional Floors helped us create our dream home! Thank you thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas B.
11/2019
4.0
Professional on time, completed work a day early.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Barry P.
10/2019
5.0
They were great to work with! They arrived when they said they would and completed the job in the time they said it would take. The floors came out beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph S.
10/2019
5.0
Honest professional company who doesn t cut corners and is worth every penny. I can t say enough good things about functional floors I love my house now. They are the best flooring refinishers I have ever seen. Five stars for everything!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RAYMOND P.
09/2019
5.0
Very professional.They arrived early every day, started on time, and knew what they were doing. We had two bad stains in our 67 year old floor that they removed. I had no worries about leaving them alone in my house. They even locked up for me when I had to leave for an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Linda C.
09/2019
5.0
Matt and Chris did an outstanding job on my Brazilian Cherry Floor. Sherrie and Mary did a great job of orchestrating in the office, too! The supporting services teams' were excellent too! Great to work with such a professional team! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

TIMOTHY F.
09/2019
5.0
very pleased with the whole process. the floors look great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Andrew M.
08/2019
5.0
Les, the worker who did the job was very professional, did a great job in repairing and refinishing our kitchen wood floor and I would recommend Functional Floors to anyone who needs this type of work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,830

Eric C.
08/2019
5.0
They do a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,400

Grace L.
08/2019
5.0
Excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea C.
07/2019
5.0
Great customer service, they worked with up to do the job in 2 segments to allow us access to our home. Came on time or gave us notice on arrival time..

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

hardwood floor specialist

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Functional Floors and Finishing, LLC accepts the following forms of payment: CreditCard
Yes, Functional Floors and Finishing, LLC offers free project estimates.
No, Functional Floors and Finishing, LLC does not offer eco-friendly accreditations.
No, Functional Floors and Finishing, LLC does not offer a senior discount.
No, Functional Floors and Finishing, LLC does not offer emergency services.
Yes, Functional Floors and Finishing, LLC offers warranties.

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed