Functional Floors and Finishing, LLC

hardwood floor specialist

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At last, a company that goes the extra mile to ensure that we satisfy all of our customer's flooring needs. Not only with Beauty and Style, but also with function. Before starting each and every project, we ask questions pertaining to the long-term use of the floors, that may not have occurred to the customer, and can affect their flooring decisions. Christopher Franklin can make suggestions for materials and products to suit all of your needs including: cost, durability, maintenance, and purpose. We want our customers to love every aspect of their new floors for years to come. Call us today for a quick quote!

Business highlights

21 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.6236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 26-50 of 236 reviews

Karla W.
04/2021
5.0
It was an absolute pleasure to work with Functional Floors, they are very professional and the quality of the work is fabulous. Our Espresso color kitchen floor looks better than it ever was. We will hire them again and I can highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher M.
03/2021
5.0
Angel and the crew were great! It was a large project that was finished earlier than expected, and the floors looked better than expected!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$5,500

George N.
03/2021
5.0
Matt was great answered our questions and did everything needed. He worked around us and make sure everything was done. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$5,500

Ken G.
03/2021
4.5
Professional, on time, with a quality job and cleaned up when finished

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Megan M.
03/2021
5.0
We got the entire first floor refinished - I thought the cost was very fair, especially for the high quality work that was done! Tim did a great job keeping me updated on the progress made the entire time. They were able to finish the job in just under the amount of time that was estimated. I liked how easy it was to look at and accept the quotation. I also appreciated that the in-home quotation consultation was quick, and we didn't feel pressured at all. I've had the experience with other companies that they were trying to "make a sale" during in-home consults. Steve was pleasant to interact with and answered all of our questions. He also itemized the quote at our request, because we were unsure if we would have the entire floor done or just a couple rooms. The floors are beautiful! I will definitely recommend Functional Floors to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,900

Garnett S.
03/2021
4.5
My wife and I were very satisfied with the Crew Chief Brian's work. Brian went out of his way to make sure we were completely happy with our refinished hardwood floor. Brian is a great communicator and very knowledgeable. Also very up-front with me, good or bad. That is very important. Sandra and Sherry in the front office were very helpful, friendly, and knowledgeable. They made my interactions with Functional Floors stress-free. Steve, the salesman that came out to my house to give me a quote was very knowledgeable and answered every question I had in detail. Great Company!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,800

Jeff D.
02/2021
4.5
Everything was 100% quality from the quote to the final day of the job. Great job to everyone involved in your business! I was very pleased with the scheduling and digital information solutions...very modern and easy compared to other contractors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

M S.
12/2020
5.0
Zach and Jeremy were professional. Answered all my questions. Did a wonderful job with my 1940's wood floors. I'm very happy. Nice guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Alaa J.
12/2020
1.0
better stain quality and making sure the work is done before leaving

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


THOMAS IRA S.
11/2020
5.0
They did a quick, efficient job. I would surely recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Bonnie L.
11/2020
5.0
The crew I worked with were very knowledgeable & professional. My refinished wood floors are beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helene K.
10/2020
4.5
Very professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeremy B.
09/2020
5.0
They go over everything with you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ernest F.
09/2020
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan D.
08/2020
5.0
Very polite/professional team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$712

Steven O.
08/2020
5.0
No refinishing job will ever be perfect. There will always be one or two items that frankly could be related to the quality of the wood, just as much as it could be related to human error, which is why I ranked it 4.5. That said, Brain did amazing. As a person, he is 5 stars. He took, in my opinion, a difficult refinishing project and did better than we expected. We are very happy with our results and we would not think twice about hiring the company again and specifically asking for Brian. Also, the company's relationship with a local moving company in the area made the before and after transition out and into the home very easy and economical.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,800

Jolanda C.
07/2020
5.0
The project was outstanding. Not only did they finished the project early and were willing to return to my home if something,else was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa B.
07/2020
5.0
I was very pleased with the quality of work. Would recommend them to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rey I.
07/2020
4.5
John and Will were very professional, friendly and did great work. My kitchen floor looks great. Thanks for the great service.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$780

Tiffany A.
07/2020
4.5
Zach and Jeremy were punctual, professional and super patient. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tyler C.
06/2020
0.5
The project was not even close to what I was expecting. 590 square feet sanded refinish replace 17 boards. The floor is as rough as sandpaper. Nails showing no cracks filled. Work is very unprofessional. Got them from another very similar website to this one, t I spoke with someone and they said they are gonna come out and fix it for free when I already paid them 2490 dollars. So we will see if they come out and fix it.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0


Sanford W.
05/2020
4.0
Prompt professional care was given to me and my two bedroom floors. My floors turned out beautifully. I will recommend Functional Floors to my friends.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Matt T.
05/2020
5.0
Great Work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy k.
05/2020
5.0
Very polite and came on time and the work was better than anyone. They seemed like they wanted to work. It was beautiful. Very fast response.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

hardwood floor specialist

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Functional Floors and Finishing, LLC accepts the following forms of payment: CreditCard
Yes, Functional Floors and Finishing, LLC offers free project estimates.
No, Functional Floors and Finishing, LLC does not offer eco-friendly accreditations.
No, Functional Floors and Finishing, LLC does not offer a senior discount.
No, Functional Floors and Finishing, LLC does not offer emergency services.
Yes, Functional Floors and Finishing, LLC offers warranties.

Contact information

16911 Middlebelt Rd, Livonia, MI 48154

http://www.functionalfloors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed