Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Pollard Heating And Cooling

Heating and Air Conditioning

About us

Locally owned and operated small business with nine employees. We are a licensed and insured Corporation. We've provided service to the metropolitan Detroit area for over 25 years. We offer a well stocked service vehicle and offer our customers the option of paying with cash, check, as well as MasterCard, Visa , Discover and American Express credit cards. We have truck mounted equipment to thoroughly clean your supply and return air vents and clothing dryer vents. Call today to schedule your cleaning!!

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Provide service and installation of furnaces, air conditioning units, humidifiers, air cleaners, thermostats, gas piping, chimney liners, etc., for residential customers, as well as light commercial. We install equipment from name brand manufacturers that offer lifetime warranties on heat exchangers. Authorized trade representative for DTE Energy and Consumers Energy, allowing customers the opportunity for rebates being offered for the installation of high-efficiency equipment. Vent Cleaning!!

Services we don't offer

Appliance repair, plumbing and repair of window air conditioning equipment.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.683 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
4%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 83 reviews

Gloria P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service provider was fine.
Description of Work: Fall check up

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Pollard Heating And Cooling
Thanks for taking the time to provide a review of our services. We appreciate your honest feedback. Be sure to contact us with any future furnace, air conditioning and hot water tank needs. Dawn, Office Manager 313-551-4011 Pollard Heating and Cooling and Ventcorp Office(at)PollardHeating.com

M R.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Would use them again
Description of Work: Coolant required for ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pollard Heating And Cooling
Thanks for taking the time to go back to Angie's List and review the service we provided at your home last month! We appreciate the time it took and we appreciate your business!! Be sure to contact us with any future furnace, air conditioning or hot water tank needs. Dawn, Office Manager Pollard Heating and Cooling and Ventcorp 313-551-4011; Office(at)PollardHeating.com

Sherrie W.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$59

Robert E.
07/2016
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$409

Karen E.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: On time, very professional, cleaned up nicely, very friendly and the new air conditioner is working great!
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: check and clean my air conditioner showed me how to do my self also explained how it was working and how well. The Service man was very polite and helpfull

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROHIT K.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Howard from Pollard Heating arrived on time, took care of my 1968 A/C and got it working with no fuss at all. He recommended that I don't replace it until it dies as it works just fine. He explained the condition, results of the test, etc. and I would say with no hesitation that I'm calling Pollard if I need a new HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Richard M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We purchased an air condition check up thru Angie's List. Repairman also found a part that needed replacement. Had the part replaced. Cost $50.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Velma B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

janice B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pollard Heating and Cooling provided and installed a furnace, heat pump/ air conditioner. We were very happy with the experience from start to finish. They were responsive to our questions, punctual for all appointments and estimates. They left the house neat and clean. We are also happy with the products they recommended. All said, we would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Pollard Heating And Cooling
Thank you for taking the time to review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! So glad that you felt our service to be completed in fine form. :-) Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy/Leyuna) Howard@PollardHeating.com (Howard) 313-551-4011-Dawn/Brandy/Leyuna/Chelsea-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: PollardHeating.com

Cheryl H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pollard Heating And Cooling
[Member Name Removed], Thank you for taking the time to review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy/Leyuna) Howard@PollardHeating.com (Howard) 313-551-4011-Dawn/Brandy/Leyuna-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: PollardHeating.com

Jennifer W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Pollard Heating And Cooling
Thank you for taking the time to review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy/Leyuna) Howard@PollardHeating.com (Howard) 313-551-4011-Dawn/Brandy/Leyuna-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: PollardHeating.com

Ryan W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked both my ac and furnace. Recharged the ac unit and cleaned up some loose wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pollard Heating And Cooling
Thank you for taking the time to review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy/Leyuna) Howard@PollardHeating.com (Howard) 313-551-4011-Dawn/Brandy/Leyuna-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: [Hyperlink removed]

Larry M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Brett H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Pollard Heating And Cooling
Dear [removed name], Thank you for taking the time to review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy/Leyuna) Howard@PollardHeating.com (Howard) 313-551-4011-Dawn/Brandy/Leyuna-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: PollardHeating.com

TOM B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Response from Pollard Heating And Cooling
[Member Name Removed], Thank you for taking the time review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy/Leyuna) Howard@PollardHeating.com (Howard) 313-551-4011-Dawn/Brandy-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: PollardHeating.com

Curtis L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our outside A/C unit had stopped running, the technician found a loss of voltage in the line that supplies power to the unit. This was the result of a bad circuit board in the interrupted service box. The tech by-passed this service until DTE could replace it. Our A/C unit was back up and running within 10 mins. of their arrival. Now that's how it should be done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Response from Pollard Heating And Cooling
Thank you for taking the time review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! So glad you were pleased with the technicians knowledge of what was going on at your home with your air conditioning system. Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy/Leyuna) Howard@PollardHeating.com (Howard) 313-551-4011-Dawn/Brandy-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: PollardHeating.com

DONALD K.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heil variable speed blower not working, paperwork shows they suggested replacement of control board, motor and motor module, without testing any individual components. I assumed that tech was originally only going to get all parts and use only what was needed, paperwork reflects different. I verified that module was bad, and even if they had replaced this component only, they couldn't get it for maybe 7 days. I repaired in less time by replacement of < $2 varistor which I had to mail order. Motors are basically bullet proof, only bearings may go bad, and coils easily checked, and this varistor has only a mfg life of 5 years, very common and normal for them to fail with no reflection on other components. Offered free of charge for tech to be given extra components I ordered so maybe he could of charged some customer a nominal fee to just repair for 50-100 dollars vs 4-500 dollars and be a hero and make money, declined my offer.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$50

Response from Pollard Heating And Cooling
[member name removed], Thank you for taking the time to review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! Dawn Pollard, Office Manager Pollard Heating and Cooling [email removed] (Dawn/Brandy) [email removed] (Howard) 313-551-4011-Dawn/Brandy-Office Support 313-551-4526-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: [hyperlink removed]

Angela T.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
good
Description of Work: put freron in ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Pollard Heating And Cooling
(removed member name), Thanks for taking the time to review the service that we provided last summer. We truly appreciate your opinion and your time. Please keep us in mind if we can be of service to your heating, ventilating and air conditioning needs, as well as hot water tank needs in the future. Sincerely, Dawn Pollard, Office Manager

Esma E.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent!!!
Description of Work: Inspected the a/c and replaced a failed solenoid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pollard Heating And Cooling
Thank you for taking the time to review the service we recently provided at your home. We appreciate your time and opinion. Please keep us in mind should you require additional service on your heating, venting and air conditioning system, as well as your hot water tank needs. Sincerely, Dawn Pollard, Office Manager Pollard Heating and Cooling

Daniel T.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything was first class. Tech did a very thorough inspection and check of the air conditioner.
Description of Work: Did a complete check and cleaning of the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Pollard Heating And Cooling
[member name removed], thank you for taking the time review the service we recently provided at your home. We appreciate and value your time, your opinion and your business! Dawn Pollard, Office Manager Pollard Heating and Cooling Dawn@PollardHeating.com (Dawn/Brandy) Howard@PollardHeating.com (Howard) 313-277-1393-Dawn/Brandy-Office Support 313-277-6990-Fax 313-215-4889-Howard, Field Support-Can receive text messages Visit us on the web: PollardHeating.com

Thomas K.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
There employee was professional, friendly and right on time. He went to work quickly and did a very thorough job checking all components. He re-charged the unit as required and ever cleaned the casing of the outside unit. He then gave me a few good tips about running my A/C and things to look out for. I will use them from now on for all of my heating and cooling service!!
Description of Work: Inspected and serviced my A/C unit/components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Pollard Heating And Cooling
[member name removed], thank you for taking the time review the service we recently provided at your home. We appreciate and value your time, your opinion and your business!

Carrie D.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Tyler was punctual, professional and cognizant of the fact that I needed to go to work as soon as he was finished. Great result of the inspection and repair.
Description of Work: 19-point A/C inspection and replaced a clogged section of PVC drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Pollard Heating And Cooling
Thank your for taking the time to to write a review after our recent service at your home. We value your time, your opinion and certainly appreciate your business!

Ralph B.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
We wanted to add A/C to our 1930 house that had steam heat. Rather than just add the A/C, Pollard suggested that we completely dismantle our current boiler/radiator system and he would install two HVAC units: one in the attic for the second floor, another identical unit in the basement serving the first floor. The total cost would be less than installing a SpacePak unit. We couldn't be happier with the solution. We have two zones and two independent thermostats which makes the heating and cooling of the house much more even. The installers did a very professional job: the city electrical inspectors commented on the great installation job. Since both furnaces are high efficiency, we got a rebate from our electrical company. We donated the old boiler and radiators to a local charity and were able to deduct the donation on our taxes. We couldn't be happier with the new HVAC units, and I've already recommended Pollard to several friends. If we move to another house, and need HVAC work done, I would call Pollard first, and probably nobody else. We had a minor problem with a noisy upstairs unit, but they fixed it quickly. I highly recommend Pollard.
Description of Work: We wanted to add air conditioning to our 82 year old house. Pollard was the least expensive quote, and the contractor in whom I had the most confidence after all four quotes were in. He came up with an innovative solution, and implemented it (see below) in a very professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Ralph B.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
We wanted air conditioning in our house, which was heated by single pipe steam. Howard suggested replacing the boiler with a high efficiency furnace and A/C unit in the attic to service the 2nd floor, and an identical unit in the basement for the first floor. The cost would be less than a SpacePak installation. They showed up on time, did a very professional job, cleaned up every day, and came in on budget. The entire job took two weeks. There was a minor issue with noise in the upstairs unit, but they found and fixed the problem quickly. We couldn't be happier with our new HVAC units and with the level of service provided by Pollard. We won't need their services again unless we move, but won't hesitate to call them first.
Description of Work: Install two furnaces and A/C units in our two story house. This included installing air ducts to all rooms (the house had been heated by steam boiler).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Contact information

23062 Columbia Street, Dearborn, MI 48124

http://PollardHeating.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Pollard Heating And Cooling is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Pollard Heating And Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Pollard Heating And Cooling does not offer free project estimates.
No, Pollard Heating And Cooling does not offer eco-friendly accreditations.
No, Pollard Heating And Cooling does not offer a senior discount.
Yes, Pollard Heating And Cooling offers emergency services.
No, Pollard Heating And Cooling does not offer warranties.
Pollard Heating And Cooling offers the following services: Provide service and installation of furnaces, air conditioning units, humidifiers, air cleaners, thermostats, gas piping, chimney liners, etc., for residential customers, as well as light commercial. We install equipment from name brand manufacturers that offer lifetime warranties on heat exchangers. Authorized trade representative for DTE Energy and Consumers Energy, allowing customers the opportunity for rebates being offered for the installation of high-efficiency equipment. Vent Cleaning!!
Appliance repair, plumbing and repair of window air conditioning equipment.

Contact information

23062 Columbia Street, Dearborn, MI 48124

http://PollardHeating.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM