Carpet Knight

The technician did a great job. He was knowledgable and professional.

The job went superbly. Carpet Knight did a very thorough job. Excellent.

The company did a great job!

I wouldn't have him back, but he did a good job. He is very good at what he does. He came in and said that my rugs didn't need cleaning and I said they do. He did the edges and my stairs. I got them off Angie's List. He worked hard and it was very hot. He did the parts that were showing, I could have moved the furniture around. He left Scotch Guard for me. He gave me 10 or 20 cans of it. He charges a lot. He needed to talk and I'm not a talker. He took a long time and he was thorough. He worked on a spot between the living room and dining room that was always dark and he fixed that up. I was pleased with that. I thought his price was high, but he was really good. The initial response was good. He was a hard worker. I probably wouldn't use him again because, I just want someone to come in and do the job and leave.

He did a good job. I have no complaints about anything. It was done properly. The only thing I can say is he's a little on the pricey side. He came on time and did everything excellently. The work was done very well. We had some dark spots and he cleaned them up and did a very good job. I was well pleased with the work. I don't know if I had gone with someone cheaper, if they would have done as good of a job. To me, it's worth it, to get a good job done.

Did a great job and would hire him again when we want to have our carpet cleaned.

14 years ago we purchased from a high-end furniture store 6 white cloth dining room chairs. The cloth went from the total height of the backs to the floor, total height of the arms to the floor as well as the seats. I had 4 other companies try to clean one chair at a time and it was totally unacceptable. The white material had a brown substance bleed through the material after these so-called professional companies tried to clean one chair. A friend who owned his own insurance company recommended Carpet Knight as they use them for fire damage to homes. I called and a representative named Johnny came out. I let him clean all 6 chairs and we paid him. A week after they had dried thoroughly I called him to have him take a look at the chairs. There was something wrong. He came back out and did not like what he saw. He saw brown stains coming through the white fabric. He told me he would take one chair back to the company store and have it analyzed. He called a few days later and told me that the fabric was Haitian Cotton and what was coming through the fabric was a stain from the cotton seed. When water/cleaning solution hit the cotton seeds they broke open and stained the fabric. This would require a very special cleaning method. I was thinking this was going to cost me as much as buying new chairs, but it did not. Johnny came out with a very special technique and re-cleaned all the chairs and we were not charged one penny more than what we had initially paid. CARPET KNIGHT PROFESSIONAL CARPET AND UPHOLSTERY CLEANING IS ABSOLUTELY THE BEST. YOU CAN CALL THEM AT 734-323-0766. I HIGHLY RECOMMEND A MAN NAMED JOHNNY THAT I HAD NEVER MET UNTIL WE HAD THE CHAIRS CLEANED. HE MUST WORK FOR A TRULY GREAT COMPANY. .

Johnny did an exceptional job at my Father-in laws.

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Johnnie worked his tail off on getting a 20yr old carpet cleaned. Very and sensitive to my needs. Thanks Johnnie for being a hard worker.

Big Johny did an excellent job cleaning the carpet. I would certainly recommend my friends and neighbours.

They didn't try to sell me more. It was great experience. The carpet looks brand new. This was the best experience for carpet cleaning.

They were efficient and courteous. They were on time and took their time. They also gave me suggestions on how to keep the carpet clean.

They said they would be able to clean. The floors still look dirty. It looks like they were just smeared. Even the covers on the steps were clean and now they are dirty. I am very disappointed. I called and they will not answer.

see above no detailed billing received any user should ask for one. on site guy said they would send it never did

Johnny came out to see what he could do. He said he could get the heavily ground-in-dirt out. He took time to demonstrate on an area in the family room. It was damp but looked clean. Based on the great rating for this company on Angie's List I set up an appointment to have Carpet Knight clean the carpet. Johnny came out as scheduled and started to work. He pre-treated the heavily soiled areas and worked hard to make sure the carpet was clean in all areas (Unlike other companies who are in and out in 30 minutes and leave you with dirty carpet). I'd been burned before so I still wasn't sure the stains were gone. Johnny reassured me as the carpet dried the stains would be gone. OMG! I couldn’t believe it. As the carpet dried the ground-in-dirt disappeared, my carpet looked like new. This is a company I will use again and tell my friends about. They are worth every cent, great job – Thanks again!

See above.

Per my sisters recommendation I found Carpet Knight thru Angies List, I was surprised with the upcoming holidies Carpet Knight was able to fit me in on a Saturday, The technician was courteous, as per my request he was able to give my service window the night before, and on the day of the appointment the technician called to advise he was running late which turned out to be only 10 minutes. I was very pleased and I will definitely use & recommend (especially if you have pets) Carpet Knignt in the future.

Johnny Rodriguez is the best! Ask for him by name. He will do a great job for you.

Johnny was late but he called to let me know he would be long before he was due. Price was what I expected for a good job and the amount of work done.

Very professional and came on time. They explained the procedure and was very thorough that was guaranteed to remove all spots.

There have never been any problems. Johnny arrives on time, or once called to say he was running late. As our carpets are rather old and in some places of high traffic worn down, he explains exactly the degree of improvement we can expect. Johnny works alone, so he does not move our heavy couches. The carpets are damp when he has finished. We turn on the ceiling fans. Drying time varies according to how humid the weather is. It has never been more than 8 or 10 hours.