Carpet Knight

The technician did a great job. He was knowledgable and professional.

The company did a great job!

I wouldn't have him back, but he did a good job. He is very good at what he does. He came in and said that my rugs didn't need cleaning and I said they do. He did the edges and my stairs. I got them off Angie's List. He worked hard and it was very hot. He did the parts that were showing, I could have moved the furniture around. He left Scotch Guard for me. He gave me 10 or 20 cans of it. He charges a lot. He needed to talk and I'm not a talker. He took a long time and he was thorough. He worked on a spot between the living room and dining room that was always dark and he fixed that up. I was pleased with that. I thought his price was high, but he was really good. The initial response was good. He was a hard worker. I probably wouldn't use him again because, I just want someone to come in and do the job and leave.

He did a good job. I have no complaints about anything. It was done properly. The only thing I can say is he's a little on the pricey side. He came on time and did everything excellently. The work was done very well. We had some dark spots and he cleaned them up and did a very good job. I was well pleased with the work. I don't know if I had gone with someone cheaper, if they would have done as good of a job. To me, it's worth it, to get a good job done.

14 years ago we purchased from a high-end furniture store 6 white cloth dining room chairs.  The cloth went from the total

height of the backs to the floor, total height of the arms to the floor as well as the seats.  I had 4 other companies try to clean one chair at a time and it was totally unacceptable.  The white material had a brown substance bleed through the material after these so-called professional companies tried to clean one chair.

A friend who owned his own insurance company recommended Carpet Knight as they use them for fire damage to homes.

I called and a representative named Johnny came out.  I let him clean all 6 chairs and we paid him.  A week after they had dried thoroughly I called him to have him take a look at the chairs.  There was something wrong.  He came back out and did not like what he saw.

He saw brown stains coming through the white fabric.  He told me he would take one chair back to the company store and have   it analyzed. He called a few days later and told me that the fabric was Haitian Cotton and what was coming through the fabric was a stain from the cotton seed.  When water/cleaning solution hit the cotton seeds they broke open and stained the fabric. This would require a very special cleaning method.

I was thinking this was going to cost me as much as buying new chairs, but it did not.  Johnny came out with a very special technique and re-cleaned all the chairs and we were not charged one penny more than what we had initially paid.

CARPET KNIGHT PROFESSIONAL CARPET AND UPHOLSTERY CLEANING IS ABSOLUTELY THE BEST.

YOU CAN CALL THEM AT 734-323-0766.  I HIGHLY RECOMMEND A MAN NAMED JOHNNY THAT I HAD NEVER MET UNTIL WE HAD THE CHAIRS CLEANED.  HE MUST WORK FOR A TRULY GREAT COMPANY.

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Johnny was late but he called to let me know he would be long before he was due. Price was what I expected for a good job and the amount of work done.