Radon Abatement Services

Firm chosen based on high Angie's List ratings. Initial phone consultation, owner did not "need" to come out and inspect the property to do a survey for an estimate. Strange. Said he could get all the info he needed over the phone. OK. Crew arrives on time but job is not what their boss described, they will have to go to Home Depot and get more parts. Job required drilling through the roof eve and through the roof proper. Crew did not seem prepared or comfortable doing this. Crew was not trained in the proper installation of roof pipe collars. The team lead did not seem very competent. On the other hand, the drilling, earth-moving guy who worked under the house in the crawl space was simply amazing. He did an excellent job. The below-grade workmanship was both professional and top-notch. In the end, we paid top dollar and felt like we didn't have a really positive experience. Oh, of course no follow-up from the company, no call from the owner, no call from the technicians. No "how did the install go, are you happy?" They took the money and were gone. Still seems to be working, fingers crossed...

Profession manner, quick work, good guys, showed up on time. There was a slight mis-communication about the followup short-term radon test, (Angies members get a free testing kit, I believe) but John responded quickly and got the kit out right away.

Great experience and I have already recommended the company to neighbors and friends

Radon Abatement Services installed a radon remediation system leading from the basement out through the garage. They did a very nice job. I had considered other companies but decided to go with RAS given the positive reviews on Angie's List and the assurance that installing the system in my garage would work well. Another company had advised against this, though this appears due to the fact that they were either not experienced or not willing to do the extra work this involves. The system apears to be working well, and I have no concerns at time. The owner, John Sweat, came by afterwards to review and confirm it had been installed appropriately, per my request, since he is specifically licensed. Initial radon reading was 5.2, reduced to 1.2. I am very glad that I installed this in the garage, as it is not an eyesore outside. Quite pleased with my experience to date.

John Swett always answered the phone or called back within minutes. He backed up his estimate via e-mail, and it was firm. There were no surprise charges. He and his associate kept their appointment. They provided a test kit. The results were beyond my expectations; I scored less than 0.4, roughly the amount of radon in outside air. I'm delighted. The confidence I had in them as star performers for Angie's List was well worth the cost of the membership.

We selected Radon Abatement Services on a recommendation from our realtor. I contacted the company and left a voice mail. John called me back within two hours, discussed the issue and offered to fax a quote to me the next day (he did). He arranged to do the work within a week. He and his crew showed up on time. John explained every step of the process and did the work quickly and professionally. I would highly recommend John and his company.

During the purchase of our new home, we discovered that the basement had a radon reading of 6.0. Before purchasing the house, we obtained estimates from this and another company. Once we had purchased the home, we decided to go with Radon Abatement Services, because they gave us a good price for the system, and the owner, John Swett, told us that he would personally be there for the installation, as the house we were buying has an almost completely finished basement, and there might be some issues locating the system if there were no gravel under the foundation. Overall, Radon Abatement Services did a good job installing the system, which brought the radon levels down from 6.0 to 0.6. The two workers who did the job were friendly and professional, and, even though it took several hours to complete the installation, we were only charged the set price that we had been given with the original estimate. We did have a couple of problems with this company, however. First, the crew showed up 50 minutes late for a 9AM appointment, and no one called to tell us they were behind schedule. Second, even though he assured me twice (once during the estimate and, then again, when we hired his company) that he would be there for the job, the owner did not show up. When I called to find out why no one was there around 9:30 the morning of the job, Mr. Swett told me he was not coming. Then, when I told him that one of the reasons we hired his company was because he said he would be there personally, Mr. Swett told me that his company was very busy, and that he could not remember every assurance that he gave to every customer. Personally, if it were my company, I would be certain to keep my word, and not be so dismissive of my customers? concerns, as Mr. Swett was regarding this issue; he never did apologize for not showing up. Unfortunately, there was no gravel under the home as we had hoped, so the job was not as easy as it could have been. Without Mr. Swett there, we wasted almost an hour with the crew trying to figure out exactly where to put the system. Much of that time was wasted trying to get the owner on the phone to answer the questions we had about where to install the system. Overall, however, Radon Abatement Services did a good job at a fair price, and we would work with them again.

They had to postpone 1 week due to an unexpected conflict, it was explained, they were professional. On the day of the installation, they arrived about an hour late, which is not bad for Washington DC travel. The installation was quick and professional. The short term radon test came back far below the EPA recommended levels, a successful installation and working system.

Extremely pleased with the experience -- this is what customer service should be. They were quick to get back to me, able to provide service within days of my first call, explained the process and consulted with me at appropriate intervals, and were friendly and professional. They also performed the work quickly (about 3 hours), cleaned up well, and even asked if we wanted to keep the drop sheet they used to protect the carpet.

The estimate was right on target. They took time to answer all of my questions both before the estimate and during installation. Workers were very professional and cleaned up work area completely (it was messy--alot of dirt and it was raining). After working with many horrible companies for home repair projects, this company was a dream to work with. Highly recommended.

Excellent. The owner's professionalism and integrity is top notch. The workers got the job done in a few hours and the work was thorough and very clean. They do a great job of giving you all of the information you need and the warranty is excellent. Could not have had a more positive experience.

Upon performing a radon inspection test in the process of selling our home we were surprised to receive an elevated reading. After much research and following the EPA's guidance we needed to take action to lower the radon levels found in our basement. I called John Swett at Radon Abatement Service and he took the time to explain radon and in great detail what they would do to lower the levels in the basement. We needed the job done quickly and they were able to schedule us for the following week. We scheduled the crew to start at 0930 and they showed up promptly. The work crew was very professional. The job took about 3 hours. Once complete they walked me thru what they had done and the details of the system. They also walked me thru the process of using a radon testing kit to be used in the next week or so to get new readings to ensure their actions had done the trick. I used the self-testing kit a few weeks later and after sending the kit to the lab received results that the reading was now .5 (original reading was 5.9).

We started out with a 6.6 pCi/L level in our basement, which is unfinished and about 2000 sq ft. John and his crew arrived right on time. Originally we were quoted a higher price because he was unsure whether or not our existing vent system could accommodate the fan(we live in a new construction home). We were very happy to learn that the existing system could be used because it saved us hundreds of dollars. The entire job took about an hour. We used the free radon test that John left about a week or so after the work was done. It was a very simple test and the reading came back at 0.5 pCi/L. John has a strong work ethic. He has made himself available to answer any questions and vowed to make adjustments at no cost if the levels came back over 2.0 pCi/L. We're so glad that we took the time to read the reviews here on Angie's List too. They turned out to be great references!

John Swett devoted an hour one Saturday to examining the tricky situation in our home. We had only a small unfinished area in the basement. He gave us two options. Once we selected an option, he and his crew appeared on time, worked hard to fit the system into the cramped space and were careful to clean as they went. We especially appreciated their concern for the finished areas. The work involved fitting a pipe beneath the slab, punching through a tight space to the outside of the house and then running a vent pipe up to the roof. Mr. Swett and crew were very courteous. A short term test indicates very good reduction(from 7.5 to 0.6).

Our initial radon levels were about 7 picocuries (the EPA action level is anything above 4. John guaranteed to get it below 2. He said if his initial installation did not achieve that, he would install a more extensive one at no charge. But there was no need: his initial installation got it down to 0.4 picocuries. John was very responsive in answering all of our technical questions beforehand and we are well pleased.

They arrived at promised time and immediately began their work. It was like an assembly line and John Swett explaining everything as they moved throughout the job. They cleaned up and picked up their trash and took it with them.

John was heavily booked but I called him as soon as we received the radon report back from the seller, and he scheduled us about two weeks out. That was plenty of time for us. He is busy, so he called me from the road and gave me an estimate on the phone. Because we had a (defunct) basement drainage system in place that ran to a sump pump, he quoted me a price based on that system. He and his crew descended on the house, it was a swarm of activity for about an hour, and then they were done. It was terrifically efficient. He explained what he needed to do, did it quickly, and then, most importantly, took some time with me at the end to explain how the system works, what to look for to know it is operating properly, and what to do if it was not (call him ASAP). The most important part was it reduced our radon from 4 to 0.4. I just conducted another long term test (4 months) (as he instructed me to do), and it was at 0.5, which is basically what any sample of air would be. So the radon is as low as it could be.

They were very professional. They gave me some people to talk to come out and test to see if we needed them to come. We decided to use them. They are very personable.

After a two-hour delay in arriving(called two hours late-my only regret is that he didn't call earlier to say they would be late), the team arrived and had the system installed in short order. The delay in arrival was due to a more complex than usual job before mine. When they finished, John reviewed the system with me, showed me how to do the follow-up test, and went over the paperwork again.

He was wonderful, he told me everything I needed to know. He is very organized, straight forward and professional. If we had any problems we would contact him again.

I bought a foreclosure home and had a radon test done which turned out I had to get the radon ventilation system. They were very good in uncovering what actually needed to be done over the phone and were able to provide me a quote. I scheduled the system to be installed within a week. I would recommend them to anyone who needs this done. The crew was professional and they made sure they cleaned up.

They are a really very very good company. They communicate very effectively and they came out right away and the installation was fast and neat and everything you could possibly want.

John was very professional, knowledgeable, and friendly. We are very happy with the work that he and his team performed. When a pre-existing plumbing problem in the house surfaced that complicated the installation of their system, John was very flexible in working around the issue, coming back at a later date to complete the job (after we had the plumbing problem fixed). We were concerned that the pipe leading to the roof line would be an eyesore, but John found an ideal place to put it, and combined with their good craftsmanship, we don't even notice the installation at all.

John returned my telephone call very promptly, even though he was out of the country on vacation. He took time to give me a verbal estimate based on my description of my property. I agreed to the estimate price range and made an appointment which he arrived at on time. Because my description was accurate, he charged me the low end of the estimate price range. Was I pleased and surprised!

Radon Abatement Services is a SPECTACULAR outfit. They performed their work quickly and accurately, were courteous, and the price was fair. Their workers were neat, clean and orderly. Mr. Swett was present and he was helpful and pleasant to deal with. I highly recommend this company!