Our Mission is to: Enhance Lives by making a difference one client at a time .Excellent Carpet Cleaning serves MD/DC/VA. As Members of the Ethical Service Program, we recognize our professional and personal obligations to our clients, to our company employees, to our industry, and to this association. We also recognize that through a commitment to a high level of ethical and professional standards, we not only better our industry, but everyone who comes into contact with our company.
I spent years renting carpet cleaning machines, buying the cleaners, spending hours scrubbing spots, and ending up with an OK job. A few weeks ago when my wife mentioned it was time to clean the carpets again, I decided to look for a pro. I was fortunate to find Excellent Carpet Cleaning! I could tell from our initial conversations that Mr. Wayans knew what he was doing, and his pricing sounded very fair. He came out yesterday and did 2 rooms for us, the before\after difference is AMAZING! Stains that I thought we would just have to live with are gone, and the price wasn't really much more than the rental machine route. 5 Star!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Katelyn B.
06/2008
4.0
I liked that they had: very pleasant customer service and they called when they were dispatching their technician. The carpet smelled fresh and looked great. Only bad point: They wrote down in their schedule the wrong date... and so I had to change plans to accommodate a new day and time. Slightly inconvenient.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
jesus r.
06/2008
5.0
The best! very professional, on time and the carpet look amazing. We are very happy with the carpet cleaning they did and we will use them again in the future. We will recommend Excellent Carpet Cleaning Service to all our friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
william c.
06/2008
5.0
Both of the technicians were very professional and friendly. Max (the dog) was even comfortable with them both being in his area of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edith T.
06/2008
5.0
We had Excellent Carpet Cleaning Service clean our office chairs. Mr. Wayns' service is fast, friendly, efficient and inexpensive. A great deal, at a great price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Louis C.
05/2008
5.0
I am Very pleased with the work done, very professional. They will always communicate and always on time. I do recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jamie E.
05/2008
5.0
Excellent Carpet Cleaning did a fantastic job. They were extremely knowledgeable on cleaning berber carpets (I did a lot of research) - the carpet looked brand new when they were done. They ensured it didn't get too wet so that it would dry quickly. They arrived on time, were pleasant, were careful not to damage my new paint with their hoses. These guys are awesome. I highly recommend them! I will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill W.
05/2008
5.0
Rashaud is a great guy. very friendly and professional. took the time to thoroughly spot clean any spots that were remaining after he steam cleaned the upholstery. once the furniture dried, everything looked great! very pleased.