All Aspects Waterproofing

The estimator visited my house to look at our problem. I liked his approach to the problem and agreed to the work, but asked for a written proposal. He said he would get it to me shortly after, but I have yet to hear from him almost a month later. If they can't follow up with a simple proposal how and I to rely on them to do a complicated bit of work in my house?

Jeff was very professional and informative about the problems we were facing. After a thorough analysis based on observations, measurements and a high tech moisture meter he was able to pinpoint the problems and explain in detail. It was very informative and included pictures from previous work they had done to illustrate the issues. Jeff was realistic about what the ultimate solution would be (a fairly costly procedure) but applied no pressure at all to commit to anything - rather explained that they prefer to hold off on providing a detailed estimate until the client makes up their mind about what they want to do. Very much appreciated his approach and knowledgeable explanations.

I got them from Angie’s List. They were extremely good. They were professional and I was very happy with their work. They were less expensive than the other company that initially came out. I have not been down there, but it is working. They kept everything nice and clean.

I called All Aspects Waterproofing because my sump pump was cycling frequently and recently. I could hear water coming into the sump and totally unaware that it had been raining extremely hard for several hours. No water was seeping in anywhere but the amount of water entering the sump was troubling. They said that someone would be calling me soon. Ms. Jutta called back very soon afterward and she asked me if there was water seepage anywhere and how the sump pump was running. After relaying back to her that there wasn't any water seepage and the sump was cycling on and off a lot, she explained that due to the huge amount of rain recently that this is normal. She said that it wouldn't be right to provide an estimate and bill for it when everything seems ok. An honest company is hard enough to find. It is even harder to find a company to basically refuse a person saying in essence,"come and take my money", and offer knowledge instead. And quickly. All Aspects Waterproofing is the only company I'll call when I need that kind of service.

We had a terrific experience with All Aspects. Zeek accommodated our schedule, patiently answered all our questions, and provided a detailed written estimate that was within our budget. Other companies wanted to do much more work (for much more money), but All Aspects did only the work necessary to correct the problem. The work crew was punctual, professional, and very capable. They were able to complete the job in one day and did an amazing job of cleaning up - other than the one bush they needed to cut down, you could not tell that someone had dug a huge hole next to the side of our house! We recommend them highly and would use them again.

It went pretty well as he did a free evaluation by spending probably 30 min looking at the entry points from where the water collected in the basement. He said he will send me a quote via e-mail but I guess he forgot but it didn't matter as I didn't want to fix the issue immediately otherwise I would have called again to get a soft cop of the quote

It was great. On time, professional service men. Very polite and efficient. They arrived on time and finished on time. They reviewed what they were doing and had us inspect the work. When finished, they reviewed the whole process. They restored my outside area where they had to dig and it doesn't look like anything was disturbed. The basement area where they did work was completely cleaned up. Most importantly, we have had several downpours and I have no water in the basement, not even a drop.

The project was excellent. Jeff provided a thorough explanation with the price quote. He, and everyone else with All Aspects was very responsive. They did what they said they were going to do. The crew was hard-working, polite, friendly, and did a thorough job of cleaning up. They were able to start the project in a timely manner, and they finished when they estimated that they'd be done. I was very pleased with their services.

My wife and I are looking for options in terms of waterproofing a small leak in our basement. We already have a sump pump and water drainage system, but for some reason it is not handling one small area. Zeke said that making tweaks or modifications to an existing water drainage system installed by something else is not something his company normally does. However, he gave me advice on how solve the issue myself with rented tools, and how much is fair to pay another company if we wanted to indeed have it done by professionals. All in all he spent at least twenty minutes of his time speaking with me, plus I assume at least an hour round trip to my house for free. He was honest, friendly and professional and even gave me his cell phone number and said to call him any day of the week if my wife and I had more questions about our issue. We would definitely consider this company again in the future.

Overall, very very good. I called and got a prompt response - was able to meet at my house with a representative of the company within 24 hours who spent over an hour discussing the problem, discussing options, and going over prices. That same representative came back to go over most of it again with my wife and I and to sign the contract to get things moving. Would note that they charge a flat fee for certain amounts of distance (ie: based on our timing, we could only do the laundry room, which was 19 ft long, but paid for a full 30ft - that was non-negotiable). Job start date was scheduled for 10 June -- and they started as promised / on time. Job was estimated to take 2 days, and took 2 days. Job foreman answered all my questions, and their reps were readily available by phone. Work looks great and everything is working as discussed in the initial contract meeting. Notably, when they reinstalled the washer and dryer, there was a gas smell -- which AAWP then paid to have a tech come out the following day to install new gas valve to the dryer -- at their expense (total for that was $400). Only thing they didn't do was reconnect the slop sink -- which is stone and couldnt sit on teh concrete while it cures. I can't comment on how fair their price was -- i just picked the top rated firm (they had 31 A's when i pulled them up on Angies List) -- but I'd use these guys again.

Zeke was our inspector and he was excellent. He did a very thorough search for the source(s) of the water in our basement and was candid about the options and prices to fix the problems. He was extremely knowledgeable and showed us areas where mold had formed and where water was present in the walls and floors. I can't recommend All Aspects more highly due to Zeke's performance and his friendly, honest and thorough inspection. We likely will not need full water management systems installed, but his assessment put us at ease since we now know what our basement water issues really are. HIGHLY recommend!

Good! salesperson was very informative. bid was clearly explained with what costs what workers were efficient and cleaned up after them selves.

They were very good. They gave a (25) year transferable warranty on their work, which I like. The area that was dug out was left very clean and they put everything back in its place. You couldn't even tell any digging was done.

Setting up appointment required a bit of phone tag, but both parties (me and All Aspects) were persistent, and within 24 hrs of my first call we'd made a consultation appt. Jeff showed up almost precisely at the appointed time. He was friendly and professional. He quickly sized up overall basement situation (the problem was unfortunately located in the finished portion of the basement, but he looked around in other areas just to make sure). Using an instrument he was able to determine no moisture behind drywall (whew - dodged a bullet there!). He drew me a cross-section schematic to illustrate the possible problem sources and remedies for each. He also pointed out that my sump which is always dry is not really doing anything (artifact of how builders build them). Together we moved a bunch of clutter out of the way so he could more thoroughly assess the floor situation. He pulled the carpet back from about half the room to determine the scope of the moisture. He assessed condition of carpet tack strips along front wall (no mold, no rust on tacks & nails) to confirm water was not coming from walls or floor/wall seam. He quickly converged on root cause hypothesis (leaky dehumidifier) which I was able to confirm by talking to another family member who knew how long it had been on. No need for sealing walls or trenching concrete floor (another bullet dodged - though need to replace carpet). No charge for visit. I am happy to recommend this business to anyone who needs this type of service.

I was very happy and when we do replace the pumps we'll use this company. The technician was very knowledgable and didn't try to sell me things I didn't need.

Super-professional. The estimator - Zeke - was on-time, very informative, didn't push. The crew was terrific. Moved some heavy things that I couldn't have moved myself, covered everything with heavy plastic, kept everything clean and as dust-free as possible with a huge exhaust fan vented out a window. They were extremely hard-working. It rained the second day and those poor guys were out in the rain all day, hauling out debris, shoveling gravel into buckets to carry into the basement, and later, mixing the concrete and hauling it into the basement. It was hard to watch my poor house getting major surgery as they jack-hammered through the concrete, but two days later, it was all done with a very neat and level concrete patch covering the trench. Crew boss Frankie was terrific. Also, because the house is built on a hill, they were able to run the drain to the outside rather than installing a sump pump. When you live in the DC area, you know that the power goes out all the time. Even on clear, windless days. Nearly always when there is a thunder storm. So relying on a sump pump means either having to have a generator or a back-up battery. Plus listening to the noise of the pump - which would have been installed below the master bedroom - all night long. Obviously, I won't know if this system has done the job of keeping my basement dry for a number of weeks, after the old moisture dries out and we've had rain. However, I read a number of engineering websites (in other words, people who don't SELL these systems) and all concur that if done properly, this system is effective. Keeping my fingers crossed!

I had several contractors give me estimates on a sunroom that was leaking water after rain or snow. All Aspects Waterproofing was one of the companies who sent someone out to do an appraisal and give me an estimate. Their rep was very polite and knowledgeable and gave me a professional presentation. He was also quite low-pressure, which I appreciated. His assessment of the problem and the solution was the same as most of the other companies, and their quote was about average. In the end, I went with another company, but my experience with All Aspects was positive, so I would consider them in the future.

My basement flooded due to my sump pump and Battery back up sump failure. After water mitigation team came in and removed the water I called All Aspects Waterproof company. They sent someone out immediately to a**** the situation, He was very knowledgeable. My Main sump pump that failed was only 14 months old and under warranty(with a different company). After this being the 3rd sump pump failing on me without another minute of thought I asked to have a new one installed with a second one. I will continue to use All Aspects Waterproofing company.

The inspector who gave me the estimate and who came when the crew arrived was thorough and pleasant. I was told that they would empty the closet for me ( no small job) and pull the washer, dryer and sink away from the wall. They did this and unhooked/disconnected them. The crew were pleasant and very clean. They came and went through the basement door. At one point I had to move a few heavy pots to clear the access. A crew member helped me and also willingly moved all of them to a designated spot outside and up some stairs. I was very grateful for this extra help. The job was completed in one day, although the time estimate was two days - a nice surprise. The only problem was the situating of the supplemental pump which hadn't been planned ahead of time. Fortunately this was resol ved. Before leaving, a crew member pointed out a water pipe that was sweating in the area where the work was done which could add moisture to the room. He suggested that I insulate it . The washer, dryer and laundry sink could not be moved back at that time as the cement had to dry. When I called in two days to ask for this to be done, I was told that this is not their normal procedure, but they would still do this as soon as they had an available worker in a few days. This was a surprise to me as I assumed that I wouldn't be left with appliancesand a sink I couldn't move or hook up. However before I hung up someone in the background said he could do it the following day. The best part is the man came the following day at the scheduled time, and moved and hooked up the appliances. In doing this he found a leaking hose on the sink. He did not have a replacement but went right away to a hardware store a half mile away, bought a new one and replaced it. Did not charge me for the hose. Apparently someone had also told him about the sweating pipe and he insulated this with insulation he had with him. (clearly not part of the original job) The long term results from the work done will have to await the test of time. I am very pleased with this company in general. They were very prompt both in returning calls and arriving on time. Everyone I spoke to and interacted with was pleasant. I like that they went the extra mile for me..

An estimator came out and inspected the area where water was coming in. He showed up on the scheduled date and was on time. After the inspection, he said water was coming in because of a small hole mice had dug in the dirt outside, and it was a job they normally do not do. Though they ended up not doing work for us, we appreciated the estimator coming to our house to give us a free evaluation, and we really appreciate his honesty in telling us it?s not work they do rather than coming up with some job that wouldn?t have been ideal that they could have charged us for. The estimator was very professional and a nice person to work with.

The inspection was short and to the point. Best of all, it was free. I would use again if I needed actual work to be done.

I thrilled that we found All Aspects Waterproofing via Angie's List. We recently moved into a new home that was a short sale. We knew the home had some water issues in the basement and we received quotes ranging from $4,000-$22,000 to fix the problem. I was most impressed All Aspects Waterproofing because of the way they did a thorough examination of our property (they were the only ones who took down some garage trekking that was on the wall to see what was going on behind it) and how they sat down and explained the system to me. There is kind of a sale pitch with a folder and photos but it was much more thorough then what I heard from the other companies and I appreciated the time they spent really looking around and talking to me. They came and did the work, were very thorough, and cleaned everything up. The work was completed in 2 days and the crew was great. I also wanted to add what awesome customer service they have. Jeff was the first person who came out and he was very patient with all my questions and did a great job explaining everything. When the crew came out, the main guy on the job was Chito and he was awesome as well. He did a great job of explaining to me all the different parts and keeping everything clean. And lastly, this past weekend we had an emergency water issue in our basement. We called All Aspects in a panic because at first we though it might be related to the drain. This was on a Sunday evening. They got right on top of it and someone was driving out from MD to us in VA to check it out. In the meantime, my husband and I figured out that it was NOT an issue w/the drainage system and was actually sewer related so we called to tell them not to bother coming. Their person on call--Tony--was already close by so he came anyway. He was awesome. He stayed for 20 minutes to help us troubleshoot the problem even though it had nothing to do with them (on a Sunday night!!). I felt terrible that I dragged him an hour away from his home when this had nothing to do with them, but he could not have been nicer about it. Really this is how everyone is that we have met from All Aspects--even the people who answer the phone. Long story short, we are big fans of All Aspects Waterproofing.

All Aspects first visited our home to give an estimate. We were extremely impressed with the Jeff's detailed knowledge in diagnosing the issue. He took the time to explain everything that would be needed with attention paid to how to mitigate the costs while successfully solving the issue. He answered all of our questions. We were also very satisfied with the price, considering the extent of the work involved. The job seemed a big task, but the communication was excellent and the workmanship extremely satisfactory. We were very satisfied with the results, and the customer service was outstanding. We highly recommend this company for waterproofing and mold remediation.

They set up an appointment for an estimate very quickly and were on time. In response to my complaint over the lack of an actual estimate, The owner contacted me directly and came out at my convenience. He was on time and truly knew his business. The actual problem is not within their capabiltiies but he made some excellent suggestions for steps I could try and provided a recommendation for a gutter and siding company that might be able to help. He was concerned over the oversight and very focused on doing his best for me. If I have a below ground leak problem I will definately call them.

Really well. Really impressed with them.