Welcome to Express Dry Carpet Cleaning! Our company is based in Rockville, Maryland and serve both Montgomery and Howard county along with the greater Washington DC metropolitan area. We have been professionally cleaning carpets in and around Montgomery County, Maryland for over 15 years and our mission has become simple and clear - Provide superior performance and outstanding customer service before, during and after our job is complete. All of our personnel has extensive experience accompanied with very thorough training to ensure their work meets the quality that has become expected from express dry carpet cleaning. Cost is determined by the job. Additional DBA - Express Dry Carpet. Award winning. Phone: (301) 607-0099
I purchased this as a deal on Angie's list. The company called me immediately to schedule the date of service that I preferred. The service provider called to let me know when he was approximately 30 minutes away and arrived within the time window expected. The carpeting in 5 areas of my home were cleaned, all stains were lifted - some of which were not removed by a cleaning a few months prior by a well known steam cleaning carpet company. This carpet cleaning used a circular scrubbing machine rather than a steam cleaning machine. The service provider was extremely personable and professional. He moved all furniture necessary himself, and scrubbed difficult spots by hand to remove them. I was very happy with the service and would definitely use this provider again.
Description of Work: Carpets were cleaned in 5 areas of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
abbey C.
05/2013
5.0
air duct cleaning
+ -1 more
They did a great job. Quick, professional, and really nice. We are expecting a baby and they said our air ducts were FILTHY. I am so relieved to know that we are breathing clean air now. I would highly recommend express dry carpet for any service.
Description of Work: Cleaned air ducts in entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Christine M.
05/2013
5.0
carpet cleaners
+ -1 more
I had a houseguest for three months whose dog peed all over my house. I was desperate to get rid of the stains and odor. I called Express this morning after my regular carpet cleaner cancel. They put me into their schedule last minute and were here by 2! They used a black light to detect pet urine and used special chemicals and deodorizers. They also managed to get out party stains from the very light colored carpet in the rec room. They reviewed everything with me before they did the work and again after the work was competed! I have a new carpet cleaner!!!
Description of Work: Cleaned carpet for three bedrooms, hallway two sets of stairs, family room, rec room, one small oriental rug cleaned upolstery for a three seat sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Dorcas R.
05/2013
5.0
drywall, air duct cleaning
+ 0 more
Very well. I was able to fix an appointment with one phone call, and with availability within a few days. I had purchased a voucher for cleaning unlimited vents from Angie's list. On arrival, I was offered a free dryer vent clean and a discounted air sanitizer service. The job was done promptly and professionally.
Description of Work: Cleaned the air system (unlimited vents) and the dryer vent, and sanitized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Natella R.
05/2013
5.0
carpet cleaners
+ -1 more
Rafael arrived just on time. He was polite and gave me a call on the way. He spent extensive amount of time working on each area and gave the great attention to the details. The stairs look like new - no single spot left! After seeing the quality of his work, I have asked him if he could also clean my area rugs (some are quite pricy). He agreed and also gave me a significant discount based on the fact that he was already at home. He did clean all my 5 area rugs which all look like new now. Wonderful expreince and I would not hesitate using their services again!
Description of Work: I aksed ot have the carpet on the stairs and the basement cleaned. I had recently work performed in replacing the stair railings and the workers forgot to cover up the stairs. The carpet on the stairs was terrible dirty as a result: oil spots, dark drippings etc. The rest of the carpet was somewhat cleaner, but it has been installed more than 6 years ago and needed to be refreshened.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Caitlin S.
05/2013
5.0
carpet cleaners
+ -1 more
It went very well! I called one day, Nabil came the next to give me an estimate, and the next day he came and cleaned. We're trying to get our house ready to sell quickly, so I appreciated the speedy service. I had initially said we'd only need two bedrooms, but asked for a third when he arrived and he said it was no problem.
Description of Work: Cleaned carpets in three bedrooms and staircase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
05/2013
5.0
carpet cleaners
+ -1 more
It was excellent! The gentleman arrived on time and did slightly more than expected without any additional charges. Furthermore, he was friendly and accommodating, and he did good work. I would definitely hire the company again.
Description of Work: They cleaned the carpet in three rooms and applied scotch guard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Marc S.
05/2013
5.0
carpet cleaners
+ -1 more
This company was reliable, extremely prompt, guarantee their work, and very easy to work with. I was able to speak with a representative even in the early morning hours the day of my appointment to reschedule with no problem. They were so courteous and accommodating to my needs. The employees that they sent were professional and friendly. I would definitely use this company in the future!
Description of Work: cleaned carpet in 6 rooms and area rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Ekaterina S.
05/2013
5.0
carpet cleaners
+ -1 more
Spent a lot of time working on extracting tough pet stains. Did a wonderful job. Very polite and professional. Would greatly recommend.
Description of Work: Deep cleaning of the carpet in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Brian A.
05/2013
5.0
carpet cleaners
+ -1 more
Scheduling was very easy, I was contacted 20 minutes prior to arrivial. Once here Nabil took the time to explain the process to me as I had only ever experience steam cleaning before. He did an amazing job, stains came out that thought were there for good. The deodorizing that he did was great, that was the main reasons for my scheduling the appointment, you can no longer tell that I have a cat!
Description of Work: He cleaned, sanitized & most importantly deodorized my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Natalie B.
05/2013
5.0
carpet cleaners
+ -1 more
Nabil arrived on time, was courteous and very professional. He explained to me the process and how long it would take. My carpets are clean and my house smells fresh. I'm very happy with the finished product.
Description of Work: Deep cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Nia C.
05/2013
5.0
carpet cleaners
+ -1 more
Vaugn was very prompt (early in fact) and professional. He fully explained what he was going to do and what he would use to do it. He patiently answered all of my questions and was very easy to work with. He worked efficiently and the carpets looked great. They cleaned the carpets on our Brazilian cherry-wood floors (needless to say I was nervous), but he assured me that the solution would not seep through to the floors. And true to his word, I checked after he cleaned the first carpet and there was not even a hint of moisture under the carpet. He also used a drop cloth around the edges as he applied the solution so that no solution would get onto the floor. It was a very easy and economical process. We will use them again so we won't go so long without cleaning our rugs.
Description of Work: The company cleaned 2 large persian area rugs in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Matthew M.
05/2013
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They were really professional and friendly, showed up on time, and did a great job. They followed up with me the following day to make sure that I was happy with the service performed. Clearly they work hard for their customers' business, and I would definitely recommend them. Very positive experience.
Description of Work: I bought a deal from Express Dry Carpet Cleaning on Angie's List for a duct cleaning. Since my house has two HVAC systems (two zones), when they got there they explained to me that the deal was for one zone only, which was understandable, and told me they would need to charge twice that to do both zones. I agreed, and also agreed to pay $39 for a sanitizing service, which they only charged me for once though they did it for both systems. They also cleaned the dryer vent for free, which I think normally costs $69.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$439
Andy C.
05/2013
5.0
carpet cleaners
+ -1 more
Overall they did a great job. I have a tenant in the unit now, so Express Dry had to move some furniture around. They came on time and the carpet looks great. Also, the drying time was only a few hours (which from my understanding is much less than other carpet cleaning methods), so that minimized the inconvenience to my tenant.
Description of Work: I have a 16 year old carpet in a rental property, and Express Dry Carpet Cleaning came in to clean the carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Leon S.
05/2013
2.0
carpet cleaners, upholstery cleaning
+ 0 more
They cleaned two chairs and an ottoman, they put a tarp down to protect the hardwood floors also. Everything went fine, however, I smelled something strange coming from the cleaning solution they used, so they had to come back out to clean the furniture and fix the problem. I thought the problem was solved, but it is not. After 2 hours or so sitting in the chair my eyes start to water. I've had to put a blanket over the chair when I sit in it.
Description of Work: I purchased the big deal for 55% for Upholstery OR Rug Cleaning.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Shawn R.
05/2013
5.0
carpet cleaners
+ -1 more
My carpet is two years old and is in fairly good condition. However I do have a pet and some problem areas that are constantly exposed to heavy traffic. I called Express Carpet and set up an appointment for them to give me an estimate. Bill arrived 10 minutes early (to my surprise because I'm an hour away) and cleaned my carpet. He did an excellent job, especially in the bedroom and hallway where there were the most stains. My carpet looks like new and smells amazing. I highly recommend Express Carpet.
Description of Work: Express Carpet dry cleaned my carpet in all of the bedrooms, hallway and stairs. They took care of the heavy traffic areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
marsha A.
05/2013
5.0
carpet cleaners
+ -1 more
The scheduling was very easy and I was told to present coupons at the time of appointment. I was contacted 20 minutes before the technician (Vaughn) arrived and he showed up within the time frame agreed upon. He walked thru the rooms and saw identified problem areas and looked over the coupons I had. the company had more than one type of deal and i was able to then choose my combination for payment. I was impressed that he put booties on his shoes when he first walked in the door. The cleaning took under two hours. The equment used was not too noisy. I would definitely use them again and recommend them to my friends.
Description of Work: I had my stairs, hallway, 2 bedrooms, family room and dining room cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159.95
HOWARD C.
05/2013
5.0
carpet cleaners
+ -1 more
Nebil called 30 minutes ahead to give me a heads up that he was on his way. He wasted no time in checking out what was required in the way of removing the carpet stains. He was professional and kept reminding me if there were areas that needed additional attention to please call the office and let them know. I would use this company again.
Description of Work: Apartment was vacated by a tenant and carpet needed attention before new tenant could occupy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79.95
Jithendar T.
05/2013
5.0
carpet cleaners
+ -1 more
Nabil, the technician, arrived on time and walked the areas to be cleaned. He explained exactly how he would approach the cleaning and immediately got to work. Nabil worked tirelessly scrubbing the stains and then extracting all the excess water. I have never seen my carpets this clean! Thank you Nabil for a job well done, you are an asset to your company! I will definitely be calling Express Carpet the next time.He is very friendly and helpfull.
Description of Work: Nabil performed deep carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$208
Katherine W.
05/2013
5.0
carpet cleaners
+ -1 more
Nabil was on time and got to work immediately. He was finished in no time and the carpet looks great. I have pets who are elderly, so the carpet really needed cleaning. He also removed many stains and the carpet even smells fresh and welcoming to company. I would use this company again. Nabil was very helpful and professional and did a great job.
Description of Work: Vacuumed and clean living room and dining room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Eileen M.
05/2013
5.0
carpet cleaners
+ -1 more
The owner is excellent to deal with and I'm looking forward to what I expect will be good service.
Description of Work: I purchased an Angie's coupon and had not heard from the company; I didn't know if I was supposed to contact them or they me. I had some emails with Angie's List about it, and then Angie's List posted a review under my account from the emails without my knowledge or consent. I would not have published a negative review for this company. I had not even spoken to anyone directly at the company yet nor used their services; my emails were about the coupon. If Angie's List keeps the "F" review up, please know that I didn't write a review of the company intended for public consideration and have not yet used their services. In fact, after seeing the "F" review and realizing there was a problem, the owner called me and was lovely - completely professional and doing his best to make everything right. I can't yet review their services, since I haven't had them come clean my carpets yet, but I can tell you that the owner is professional and cares about his company and its reputation. For that I'm giving him an "A" so far!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Express Dry Carpet Cleaning
Upon first seeing this review on that Sunday, we reached out to you immediately and discussed the issue. Per our conversation, we will honor the service beyond the expiration date. We the company do not receive any notification when a voucher is purchased through Angie's List. It is the purchaser who then must contact the company. Please call us whenever a voucher is purchased, so that we can schedule a visit. We performed no service as of yet, and this review of F is therefore not warranted. We apologize for any confusion.
Sandra S.
05/2013
4.0
carpet cleaners
+ -1 more
The service was good. There was a terrible mix up with scheduling the appointment. They were scheduled to come between 1-3 and I had to call him to see where he was. He had told me he was running behind and didn’t end up getting to my home until later in the evening. I was unable to reschedule since I had prepared for the cleaning. The guy that did come out was great, however.
Description of Work: I purchased the big deal for 5 Areas of Deep Carpet Cleaning for $169.95.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$169.95
Response from Express Dry Carpet Cleaning
(member name removed): We appreciate your business and we deeply apologize for having made you wait longer than necessary. Please understand that the job was located far beyond the boundaries of our service area, and our unfamiliarity with Remington, VA caused us to agree to the booking without realizing that we needed extra time to reach the property. We pledge to be more cautious about this matter in the future, and once again, thank you for choosing Express Dry Carpet Cleaning. Thank you
Susan C.
05/2013
5.0
carpet cleaners
+ -1 more
The person who did the carpet cleaning was very professional. It took him a couple of hours to clean all of the carpets, and I had to wait a couple of hours for the carpets to dry completely. Everything looks and smells great. My carpets look like they went to the spa. I'm very happy with this company.
Description of Work: The company cleaned the carpets in three rooms, one hallway, and two stairs. They also applied a sanitizer and deodorizer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Lissa S.
05/2013
5.0
carpet cleaners
+ -1 more
Excellent! They arrived on time, walked through and pointed out problem areas, and got the job done in 2 hours. The end result was fresh clean carpet, even some areas that I hadn't expected them to be able to clean. Easy to work with, fast and thorough. I'd use them again!
Description of Work: Deep clean carpets in 5 areas
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Camille R.
05/2013
5.0
carpet cleaners
+ -1 more
Did not use. Cancelled appointment
Description of Work: Did not use. Cancelled appointment
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Drywall,
Heating and Air Conditioning,
Carpet Sales and Installation,
Interior Painting,
Exterior Painting,
Pressure Washing
FAQ
Express Dry Carpet Cleaning is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 2:00 PM
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 2:00 PM
Express Dry Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa