Welcome to Express Dry Carpet Cleaning! Our company is based in Rockville, Maryland and serve both Montgomery and Howard county along with the greater Washington DC metropolitan area. We have been professionally cleaning carpets in and around Montgomery County, Maryland for over 15 years and our mission has become simple and clear - Provide superior performance and outstanding customer service before, during and after our job is complete. All of our personnel has extensive experience accompanied with very thorough training to ensure their work meets the quality that has become expected from express dry carpet cleaning. Cost is determined by the job. Additional DBA - Express Dry Carpet. Award winning. Phone: (301) 607-0099
The woman who made the appt. was pleasant and the guys were very professional -- on time, courteous, efficient. I was impressed with how they got up stains that had been there for a while. I will probably use them again.
Description of Work: The woman who made the appt. was pleasant and the guys were very professional -- on time, courteous, efficient. I was impressed with how they got up stains that had been there for a while. I will probably use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Derek L.
12/2012
5.0
carpet cleaners
 + -1 more
We have a large house and had lots of rooms with carpeting. Some of the rooms had stains on the carpet. Rafael and Nabil were very professional and very courteous. The job was a little bigger than they expected but they adjusted their schedule to be able to do it. They walked me through all the different processes they have for scotch guard and stain removal. They were able to work within the criteria of the Big Deal I purchased even though the rooms were larger than they expected. They cleaned all the stains and the carpets look brand new. I was very impressed and I'm not an easy person to please. I have high standards and they met everything and then some. I would definitely use them again and refer them.
Description of Work: We just bought a new home and had a lot of carpet to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Marlene S.
12/2012
5.0
carpet cleaners
 + -1 more
After seeing an ad on Angie's list featuring a carpet cleaning special, I emailed the advertised company, Express Dry Carpet Cleaning on Wednesday, November 28. I requested carpet cleaning at my rental condominium in Olney, MD. The owner, Shouki Alsakir, responded to my email request by promptly calling me within 30 minutes to set up an appointment. He said he could fit me in and clean the carpets the following day. This was great news. I had new tenants moving in the following Saturday. So I was under a tight deadline to have the carpets clean and dry before the move in date. On Thursday, November 29, Mr. Alsakir came with a technician at the alloted time scheduled and did an absolute wonderful job on my carpets. The prior tenant had left stains in three rooms and I was very concerned the stains were permanent. Mr. Alsakir removed the stains and the carpet looks great, very clean and fresh! He was friendly, professional and was very kind to stick to the advertised price even though he had to work extra hard at removing the stains. He and his technician were finished the job quickly and my place looks super! I would highly reccommend Express Dry Carpet Cleaning. I will use their services at my personal residence as well as my rental home in the future. They were fantastic!
Description of Work: Express Dry Carpet Cleaning cleaned the carpets at my rental condominium in Olney, MD. The complete cleaning consisted of two bedrooms, the living and dining room area, as wells as 28 total steps. Four stains were removed. The experience was excellent from start to finish. I was very pleased with Express Dry Carpet Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Derrick L.
12/2012
5.0
carpet cleaners
 + -1 more
Rafael, arrived promptly, was extremely curteous, and provided service that was well above my expectations. After purchasing my house well over a year ago, our upstairs carpeting required substantial treatment given it was white in color and the majority of the time my family spends upstairs. After completing the rooms, to include the stairs, Rafael walked me through all areas to ensure it met my expectations, which it did. I would recommend this company to anyone wanting a well done and professional job of cleaning
Description of Work: 5 Room deep carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
concepcion H.
12/2012
5.0
carpet cleaners
 + -1 more
The two men arrive on the time estimate and were very professional and thorough with the work. They were very conscientious and checking on certain spotsand got them out very cleanly. My stairs were a terrible mess but they look very nice.now. I recommend them highly and would use again.
Description of Work: We had a living room area and two flight of stairs whih were extremely dirty and an area rug clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Angela P.
12/2012
5.0
carpet cleaners
 + -1 more
It was an excellent experience. I am actually going to hire them again to clean my vents. The co-owner came out himself and he did an excellent job. He would always check with me to make sure that I was satisfied before he would move on to the next room. He vaccumed, cleaned, and scotch guarded the steps without having to be asked to.
Description of Work: They cleaned my carpet in 4 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119.95
Hongling Z.
12/2012
4.0
carpet cleaners
 + -1 more
I picked this company because their price was $10 cheaper than the coupon offered by Busybee carpet cleaning. Boy, was I sorry for this decision. The guy asked for additional $30 for deep cleaning. Even after that, Busybee did much better work than this company. We used Busybee to clean my new house before we moved in. We would recommend Busybee over this company. I did get a call from the manager the day after I posted the review, which by the way was written mainly because of the repeated request from Angies list. I didn't feel the need to write a review right after the service. As long as what I wrote is true to the fact, a two month or even longer delay is a non-issue. I believe a member can write about a company on this list if received service within past 3 years. I do feel the company cares about its reputation, which speaks positively about the company. My review did not question the $30 charge. I was just stating the fact. The manager offered me a refund and I did receive the check. I do think that if you want to add $30 for deep clean, the better way to do it is to add $30 to the coupon and stating that is for deep clean. I think almost every customer would like to have a deep clean as opposed to a regular clean.
Description of Work: I purchased a big deal coupon to get 3 rooms of carpet cleaned in my old house so it would be ready for sale.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$119
Response from Express Dry Carpet Cleaning
Member: We do thank you for your business and we value every customer however Express Dry Carpet Cleaning does not have a hidden charges and that is our policy. Our website mentioned 2 types of cleaning : a regular and deep cleaning as well as the coupons offer through Angie's List site. The coupon that you purchased from Angie's List was for 3 areas regular cleaning for $ 89.95 not a deep cleaning. When the technician arrived he explained the difference between the types of cleaning and you decided to go with the deep cleaning for $ 30 more for all three areas. A day after the job was completed we did a follow up phone call and we did not get a response from you so we thought that everything was fine. Two months after the cleaning we received this review from you questioning the $ 30 dollars that you had been charge for a deep cleaning. We called you the next day to see how we can assist you and offered you a redo but you said the house was sold. Then we offered you a $ 30 refund and a check has been sent to you. If there is anything else that we can do please let us know by calling (301)607 0099 or by e mail at [email protected]. As a company been in business for over 15 years and a member with the BBB A+ we take our customer seriously by offering the best service.
anya N.
12/2012
5.0
carpet cleaners
 + -1 more
Rafael called when he was ten minutes away. I told him I may want him to do an extra area carpet and he told me that he was pressed for time but he would check got here. He was quick, courteous, friendly and awesome! The stains were 10 yrs of dog hair, stains, food juice etc. He got here by noon and was done by 12:45. He did the extra carpet and gave me aDEAL! I'm so happy! I would use them again
Description of Work: Area rug cleaned and carpet in the playroom cleaned after 10 years of just being worn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
DIANA B.
12/2012
5.0
carpet cleaners
 + -1 more
The guys arrived on time and started to work. They move items and they vacuum the carpet in the areas. The guys are friendly and work well together. THEY DID AN EXCELLENT JOB CLEANING THE CARPET AND THEY ALSO DEORDORIZED THE CARPET. I will call them for service again and I WILL RECOMMEND THEIR SERVICE TO OTHERS. If you have air ducks they can clean them too.
Description of Work: I had 4 rooms of carpet to clean. The guys did an EXCELLENT job considering the carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
John K.
12/2012
5.0
carpet cleaners
 + -1 more
Great results and will definitely use this service again.
Description of Work: Far and away the best carpet cleaning experience I've had. Staff was extremely knowledgeable, prompt, thorough, explained the various steps performed, were extremely careful (much appreciated) and always pleasant. Also punctual, with a heads-up call, again, a biggie. Can't recommend this crew highly enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Juan Carlos Q.
12/2012
5.0
carpet cleaners
 + -1 more
Express Dry Carpet Cleaning surprised me with their professionalism and punctuality. I called them, they saw and they cleaned it all. I got tired of doing my carpet cleaning by myself and decided to buy a a 4 rooms Big Deal offer. They dry cleaned my living, family, dining and basement rooms. Simply flawless.
Description of Work: Express Dry Carpet Cleaning surprised me with their professionalism and punctuality. I called them, they saw and they cleaned it all. I got tired of doing my carpet cleaning by myself and decided to buy a a 4 rooms Big Deal offer. They dry cleaned my living, family, dining and basement rooms. Simply flawless.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Elizabeth R.
11/2012
5.0
carpet cleaners
 + -1 more
The service from this place is great. We have two dogs and two cats and A LOT of fur. They were very personable, very professional and very detail-oriented. They had to rake our carpet after vacuuming to loosen the animal fur, then rake it again after they cleaned. These guys (including the owner of the company) were down on their hands and knees to get the carpets as clean as they could. Basically, this was a tough job and I got it for a very inexpensive price thanks to the Angie's List Big Deal. They offered us extra services, but weren't pushy about them. They offered us advice on how to take care of our furry carpets in the future as well. A great experience and I would use them again in a heartbeat!
Description of Work: Carpet cleaning and scotchguarding for four rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$140
Kelly B.
11/2012
5.0
carpet cleaners
 + -1 more
Rafael and Nabil were very professional. They were punctual, arrived right on time and even gave me a call 45 mins before they arrived to let me know they were on their way. They went over the pricing with me and explained the cleaning process. They asked me which floor would be the best to start with, they were very conscientious about not letting my dog get out when they came in and out, they made sure to get under the furniture, not just around it. Overall, they did a great job and I would hire them again,
Description of Work: I set up an appointment to have almost every carpet cleaned, on three different levels. It was a large area that included 4 bedrooms, a family room, a playroom, a couple hallways, stairs and a large open area in our finished basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
L P.
11/2012
5.0
carpet cleaners
 + -1 more
The cleaning went well and all the stains were removed.
Description of Work: The company was very responsive when I set up my appointment and with reminder and follow up calls to make sure the carpet cleaning went well. The cleaner arrived on time, was very courteous, and did a good job. My husband and I are pleased with this service and how affordable it was. We had four rooms cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Anne W.
11/2012
5.0
carpet cleaners
 + -1 more
I called on a Sunday afternoon and was surprised to receive an answer. I am about to move into a new place and wanted a deep carpet cleaning because the previous occupants had pets. I wanted it done ASAP as I am scheduled to move in this week. They were able to schedule me for the following day! They were prompt (early actually), courteous, friendly and professional and did a great job. My carpets look and smell clean! I am very happy with the service and would use them again.
Description of Work: Carpet cleaning: deep cleaning with pet odor removal and scotch guard for 5 areas.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Charity S.
11/2012
5.0
carpet cleaners
 + -1 more
They arrived early, were very friendly, and got right to work. The carpets look and smell great. We are very happy with the value and quality, and definitely will use this company again.
Description of Work: We purchased the Angie's List Big Deal for 5 areas up to 1000 sq ft total. They did that, and added the stairs and sanitizer and deodorizer in for 50% off their normal fee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
judy H.
11/2012
5.0
carpet cleaners
 + -1 more
very prompt called before coming took good care of my home will call them again
Description of Work: good job joined angies list to get a name of carpet cleaners carpets looke new
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Susan L.
11/2012
5.0
carpet cleaners
 + -1 more
I was very pleased with this company. They arrived on time and were clear about the service and cost. They removed a lot of stains nd the carpets look great. Price was very reasonable.
Description of Work: Had 8 areas deep cleaned and scotch guarded.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
PAMELA B.
11/2012
5.0
carpet cleaners
 + -1 more
The men were very professional and we did a walk thru to ensure that everything was done to my standards good job. I will use them again
Description of Work: I had two Rooms and a hallway carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kael R.
11/2012
5.0
carpet cleaners
 + -1 more
Overall their performance was exactly what we had in mind. They scheduled appropriately, showed up on time, followed up a few days later and completed the job within a few days. Great job!
Description of Work: We had experienced water coming through our basement window and saturated the carpet. We called Express Dry Carpet Cleaning and they answered right away, they scheduled a visit that day and were prepared to help with our wet carpet. We hired them after they recommended the solution. They were prompt, courteous and very attentive to our needs. They were reasonable with the different options and did not push to remove everything for major cost and assessed the situation based on actual site review. We would definitely use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Erica S.
11/2012
5.0
carpet cleaners
 + -1 more
They did a great job! The owner personally did the work and it is evident that he truly values his work and customers. I could not be any happier with their work and I will definitely use them again. I recommend this company without any reservations.
Description of Work: I had two rooms and a hallway cleaned. They did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret H.
11/2012
5.0
carpet cleaners
 + -1 more
I found Express Carpet Dry through a special that ran on Angies List and had no difficulty in securing an appointment in just a few days, at my convenience. They examined the carpets to be cleaned and discussed the cost of any extra processes that I might desire before they started. I elected to have the Scotch-Guarding done on the most used carpet, They completed the cleaning quickly and replaced any furniture that they had moved. The carpets were cleaned using a dry processing and dried quickly. Express Carpet Dry lived up to his advance ratings.
Description of Work: Express Carpet Dry arrived on time, performed what was contracted for, and left the rooms in order. I had three carpets cleaned, one of which was severly stained, Rafael and Nabil were the contractors and were very helpful in assessing what I needed to have done and doing it. I appreciated the call prior to arriving and them arriving on time... They perormed their tasks in a professional manner and I would certainly have the crew back again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Martazsh H.
10/2012
5.0
carpet cleaners
 + -1 more
I was able to schedule a cleaning with very little notice and take advantage of a special they advertised on their web site. The price was very reasonable, in my opinion, for the work they performed. The workers were very courteous and professional. I knew my carpets weren't that soiled and they were quick to point that out (didn't try to oversell the job). They were fast and the rugs took about 4 hours to dry, which is to be expected.
Description of Work: Shampoo rugs in 6 rooms and a stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Vikram K.
10/2012
5.0
carpet cleaners
 + -1 more
Very professional, friendly, punctual and did a fantastic job with cleaning and deodorizing the carpet. I've hired carpet cleaners in the past, and they have charged around 200 - 250 $ for the same service these guys provided. Very satisfied with the work, great price and will definitely hire them again.
Description of Work: Vacuumed, cleaned and deodorized 4 rooms and 2 sets of stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Mary D.
10/2012
5.0
carpet cleaners
 + -1 more
I initially emailed this company after business hours and received a reply right away to set up carpet cleaning for two bedrooms and half of a staircase in my house. I was first impressed with how quickly they got back to me to set something up. They were able to get me on their schedule the next day, and as is common practice, they gave me a 2 hour window for when I could expect them, but they called me a half-hour before they arrived, which was nice. Rafael & Nabil did the work, and they were very professional and courteous. The best part was that my carpets look better than they've looked in years, and the strange odor from one room is gone. I am very pleased with how things turned out and would recommend this business wiithout hesitation.
Description of Work: They cleaned, sanitized, and deodorized 2 bedrooms and half of a staircase.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Drywall,
Heating and Air Conditioning,
Carpet Sales and Installation,
Interior Painting,
Exterior Painting,
Pressure Washing
FAQ
Express Dry Carpet Cleaning is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 2:00 PM
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 2:00 PM
Express Dry Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa