We repair all brands of hot tubs and portable spas. Weekly service is also available within our service area for both pools and spas. Our company has provided top notch service since 2006 with pride and honesty. Please call Aquacrafters for your pool and spa needs.
Business highlights
20 years of trusted experience
Services we offer
Swimming pool and spa service. Pool openings, closings and weekly service. Hot tub and pool repairs. We fix all brands of hot tubs.
Services we don't offer
Swimming pool drain and cleans. Vinyl liner replacement. Pool renovations are not services that Aquacrafters offers.
Description of Work: replace circulator pump in hot tub
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$160
Response from Aquacrafters Swimming Pool and Spa Service
Thank you for having me work on your hot tub. I really appreciate your business and I enjoyed working for you. Paul Brown
Bobbie H.
04/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: Aquacrafters provided and replaced a pump seal on our spa. This was our second service, and it went just as smoothly as the first time. Great work!
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Steve K.
10/2010
5.0
pool cleaners
 + -1 more
The owner for the work and you won't find better.
Description of Work: Clean hot tub and got it up and running. Paul is awesome!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Katrina V.
10/2010
5.0
pool cleaners
 + -1 more
Overall it went fine. He kept trying until he found what they problem was and it wasn?t an easy problem to figure out. He did charge us for his time and charged only for the part. He was cheaper than other companies that I compared.
Description of Work: We used Aquacrafters in June to replace a heater element.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Phyllis E.
08/2010
5.0
pool cleaners
 + -1 more
Paul scheduled an appointment at 5:00pm the next day to accommodate my work schedule. He recognized the problem as being from two possible sources ... quickly diagnosed the problem, gave me an estimate and agreed to come back the next day with a replacement part if he had it in stock. Otherwise he said it would be 3 days. He had the part and was back the next day as promised. He also gave me additional tips on the care of my spa. What great service. He seems knowledgeable about all hot-tubs ... I wouldn't hesitate to call him for any make or model.
Description of Work: Diagnosed bad heating element in my MasterSpa causing GFI to trip. Replaced element the next day. Paul was very helpful, friendly and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Laura S.
06/2010
5.0
pool cleaners
 + -1 more
Paul is friendly, professional, and very knowledgable. He works hard and takes a lot of pride in making sure our pool looks great. Recommend to anyone!
Description of Work: Ongoing pool service. We used Paul to open the pool this year and do weekly cleaning, and it has never looked better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Katrina V.
01/2010
5.0
pool cleaners
 + -1 more
Called the Company to report our problem in late November. Due to unusually bad weather in Maryland, we had to keep rescheduling the appointment due to rain, snow, sleet etc. Paul keep in touch with us via voice mail and live phone calls during the process. He had us report to him on details of when our circuit breaker would and would not trip and any error messages we got from the hot tub controls. When he came to fix the unit he was professional and thorough. He charged us exactly what he told us he would charge. We had a few error messages pop up on the day after the fix (New Years Eve), Paul quickly returned our phone call and troubleshot the problem with us even offering to come out on New Years day to look over the problem. The troubleshooting worked and the tub is now fully working again. We will definityly use this company again.
Description of Work: Our Hot tub would only heat to 80 degrees and any attempt to warm it further popped the circuit breaker. The old heater was removed and replaced and the overall unit was checked for any other problems that might exist.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$244
Peggy S.
06/2009
5.0
pool cleaners
 + -1 more
Very good. Friendly, courteous service
Description of Work: Cleaned and serviced hot tub, had been winterized and was made ready for use.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Peggy S.
06/2009
4.0
pool cleaners
 + -1 more
This guy has been servicing my hot tub for some time now and I recommend his company for hot tub service. He is very reliable.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Aquacrafters Swimming Pool and Spa Service is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Aquacrafters Swimming Pool and Spa Service accepts the following forms of payment: Check,MasterCard,Visa
No, Aquacrafters Swimming Pool and Spa Service does not offer free project estimates.
Yes, Aquacrafters Swimming Pool and Spa Service offers eco-friendly accreditations.
No, Aquacrafters Swimming Pool and Spa Service does not offer a senior discount.
No, Aquacrafters Swimming Pool and Spa Service does not offer emergency services.
No, Aquacrafters Swimming Pool and Spa Service does not offer warranties.
Aquacrafters Swimming Pool and Spa Service offers the following services: Swimming pool and spa service. Pool openings, closings and weekly service. Hot tub and pool repairs. We fix all brands of hot tubs.
Swimming pool drain and cleans. Vinyl liner replacement. Pool renovations are not services that Aquacrafters offers.