Today there are so many different choices when it comes to your backyard. The number of product choices alone can make something as simple as selecting a decking product turn into a cumbersome and stressful activity. Building a project should be a fun and exciting experience. The only thing you should have to worry about is what to serve at your first barbecue! At The Deck & Fence Company you will work directly with one of our Project Coordinators from start to finish. Our team members are knowledgeable, reliable and trustworthy. Their goal is to make your experience a hassle-free one. The person with whom you meet during your design consultation will be your representative throughout the process. This personal touch is what separates us from the rest, and will make your home improvement experience a pleasant one. At The Deck & Fence Company, you will get an exact price—not an estimate on your proposed project. When you get a price from us we will lay out all of your payment and financing. We will also work to make your project affordable with our flexible financing options. Selecting a payment structure that you are comfortable with will not only make your project more affordable, but give you peace of mind.
Business highlights
18 years of trusted experience
Services we offer
The Deck & Fence Company is a custom builder of Decks, Fences and Paver Patios. We build open decks, porch decks and gazebo decks in wood and maintenance free materials. Additionally we resurface/rehab existing decks. We install wood, vinyl and aluminum fencing. We install paver patios, seating walls and paver walkways.
Services we don't offer
We do not offer powerwashing, painting or staining services. We do not perform repair work.
I can't speak to this company's decks and fences, but I'd not recommend this company for installing paver patios. They did an initially beautiful job cutting the pavers for and installing an irregularly-edged (oval) patio in Nov 2017, but the sand leaked out within ~2 weeks of the installation. They made a good-faith effort to fix it by resending it (to their credit, more than once, going to Nov 2018), but they never fixed the *underlying* issue. (Part of the patio is above-ground, so something needs to be done to keep the sand in around those exposed edges.) In the end, the patio leaked sand within 2 days of the final re-sanding, and I was left with a patio that still (and will always) leak sand. This was despite numerous discussions with the company about how to fix the underlying problem. (Most of those involved me doing research and running my ideas by them, as they said they had not hit this problem before and had no solutions.) Yet none of the discussed solutions was implemented; simple re-sanding was the only thing done in the end, and we already knew that did not work. Another consideration: Deck and Fence does only installation, not maintenance, of its patios. Turns out it is typical in this industry that the installer provides the maintenance during the product's life (for a price, of course). E.g. Resanding, stain removal, sealing. So now I am having a hard time finding anyone else to rectify the problem. That should be an indication of the quality of this company's product, if they are not willing to maintain what they themselves install.
Description of Work: Paver patio installation
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Response from The Deck & Fence Company LLC
We appreciate any feedback and concerns of all customers. This really seems to be a misunderstanding of the role of sand in a paver installation. Perhaps we did not do a good enough job educating this customer. Polymeric sand is swept into a patio to stabilize the surface and minimize seed germination. Around the perimeter of the patio is a soldier course of pavers which retains the patio. Sand will not stay at the edge of those pavers, nor is it necessary for these ends to be full of sand. Sand is not what holds a paver patio together at the perimeter. The pavers around the edge of a patio are anchored with concrete or masonry adhesive. The "leaking of sand" is just the excess unnecessary sand built up at the patio edge that was swept in, naturally coming out-probably after a rain event. This customer has mistaken this for a defect in product or workmanship. We do apologize for not making this clear to the customer. Regardless, our service department did indeed go above and beyond our warranty terms when they swept additional sand gratuitously on multiple occasions at the customer's request.
Rosemarie M.
08/2018
5.0
decks
+ -1 more
I needed a total new deck with connecting and replacing thirteen stairs. I contacted the Deck and Fence Company. The project manager Greg {removed employee last name}, {removed personal information} explained to us the specifics of the needed work with great knowledge paired with his rich experiences and therefore we decided to hire the Deck and Fence Company. His Crew of Francisco, Kevin , and Alex did a terrific job! They had amazing skills always steady in their work and adding even a few extra reinforcements. It was an amazing experience having these employees from The Deck and Fence Company completing in time, beautifully executed and taking pride in their work while achieving the task. I most highly recommend them!
Description of Work: Replaced a second floor deck and thirteen stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Deck & Fence Company LLC
Thank you so much for the wonderful review. The low maintenance products you selected look great on your home. It's too bad words can't explain to fellow Angie's List members how breathtaking the view from your deck is. I'm sure you'll enjoy many evenings relaxing on your new deck overlooking the water. Thank you again.
Amanda W.
07/2018
5.0
decks
+ -1 more
The floor boards on our deck and steps were rotting out. We contacted The Deck & Fence company to have our deck resurfaced with Azek composite material. (We also requested estimates from other deck companies as well.) The Deck & Fence Company was the most responsive to a request for an estimate and they came out faster than anyone else. They were also less expensive than anyone else. We worked with Brad Hopkins on our project and he quoted multiple options for us and really worked with us, to get us within our price range. The deck crew came out on time, as scheduled, and they did a great job on the deck and on cleanup of the job afterwards. Brad came back a few days later, after the job was complete, to do our final walk-through and to take back our punch out list to the crew. We only had a couple very minor things that we asked to be fixed-- one screw on one of the steps didn't quite make it into the riser and there was a bit of separation from the beam to the joists on one side that happened during demo that we asked them to bang that back into place. I would recommend them to anyone!
Description of Work: Deck resurfacing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Response from The Deck & Fence Company LLC
We appreciate the time you took to post a review. What a fantastic choice in decking. The Cypress Vintage Azek goes great with the rest of the deck project. I know you'll enjoy the deck but what you will enjoy more is not having to stain and seal that old wood floor anymore. Every year more and more customers are deciding rid themselves of their old wood decking and replace it with one of the many maintenance free products now available. We're glad we were able to help.
Fountain T.
07/2018
5.0
decks
+ -1 more
We were very happy with the entire process. Everyone involved was professional and attentive to detail and quality. Chris was very responsive and answered all of our questions before, during, and after project completion. George and his wife were punctual, professional, and made sure to leave a clean work area after each day. They did an excellent job on the patio and worked long hours in order to complete the project on time. We are very happy with the result.
Description of Work: Pavers Patio build
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Deck & Fence Company LLC
We're so happy you had a wonderful experience with our project coordinator as well as our crew. Your project looks fantastic. EP Henry Bristol stone has become a very popular option and one look at your project tells why. Maybe one day you can send Chris a picture of everyone roasting marshmallows around the new fire pit! Thanks again.
Michael S.
06/2018
5.0
fencing
+ -1 more
First time buying a fence and Brad Hopkins couldn't have made it easier. The project was a complete success and our fence was installed professionally. It looks amazing. The crew that installed the fence were great. Highly recommend..
Description of Work: Pool Fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from The Deck & Fence Company LLC
Thank you for the recommendation. A black aluminum fence is always a classic look around a pool. It turned out great and you'll never have to seal/stain it. I'm glad Brad and the crew did a great job for you.
Pat I.
05/2018
5.0
fencing, patios
+ 0 more
Everything went well everything was professional and everything was done on time
Description of Work: Patio and Fence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Deck & Fence Company LLC
Thank you so much for the positive review. The EP Henry Bristol Stone you selected looks fantastic. The columns at the [Member Information Removed] of seating wall are always a nice touch. We hope you enjoy your patio for many years to come!
Johnny A.
05/2018
5.0
decks, patios
+ 0 more
I went great! Joe Dembeck was great with the quote process - no pressure and gave me a quote on the spot. He was very detailed about the construction process, materials available, what typically works together (as well as what doesn't) and payment options. The work crews showed up when they said they would, did top-notch work and cleaned up after they were done. It's really hard to overstate how great things went. Their prices are on the higher end, but comparable to other contractors (we got quotes from three different contractors for the same work). You also get what you pay for, though. We couldn't be happier with the results!
Description of Work: We commissioned Deck & Patio for a deck and a patio :)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Deck & Fence Company LLC
We're thrilled with how great your project turned out. We're also glad you feel the same way. Sometimes its hard to stomach a higher price when you've had multiple bids but it does pay off in the end. We can make the craftsmanship great but give yourself a pat on the back for the awesome product choices you made. Azek Impressions railing is a newer product that most homeowners and deck builders don't even know about. Its caught on big time out west and it is popping up more and more on the east coast as well. Thanks for submitting a few lighting shots at dusk as well. Those pics are hard to come by. Thank you again for the great review.
Linda G.
05/2018
5.0
decks
+ -1 more
They did a great job. The job had several challenges and they met with us several times to brain storm options of how to get around the issues. The final result was a fantastic deck! The project manager and the workers all worked hard and were easy to deal with. We would definitely recommend them.
Description of Work: They tore down our old deck and built a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian B.
04/2018
5.0
decks
+ -1 more
We called and they were able to get someone out to see us right away. Greg Kapanoske was our project manager and gave us a complete description of the process of doing a redeck. We showed him some pictures of what we envisioned and he showed us photos of decks they had done that were so similar, we felt comfortable that it would look exactly like we wanted. Greg even left us with a Trex sample so we could make sure that was the color we wanted. Once we made a decision and he came out to do the contract with us, he gave us a 4 to 6 week time frame, but was able to even note that we needed HOA approval while still putting us in the system. They ended up calling just a week later with an opening in the schedule and we had just gotten approval, so we were ready to go. The crew came out exactly as scheduled. They were very professional and worked quickly. Our new Trex was installed within just a few days. We did have to wait a few more days for them to get the railings in, but that is to be expected when the type of items we wanted were special order and they were able to get us scheduled so quickly. They even added a dog gate at our steps, which has a key locking latch and everything (I was so excited to share so the picture is before this was added.) We love our new deck and friends who came to celebrate were impressed with how much better the deck looked. We definitely would recommend the Deck & Fence Company.
Description of Work: A new deck on top of an existing structure
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
irene F.
04/2018
5.0
decks
+ -1 more
Our new deck is GREAT! I enjoyed working with Brad throughout this process, he was fantastic! We had a price in mind and we did not want to exceed and The Deck & Fence Company helped us receive the deck we always wanted without going over budget. We were very satisfied with the service we received and we HIGHLY recommend them!
Description of Work: Deck & Patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard W.
04/2018
5.0
decks
+ -1 more
The job went great from start to finish. Greg Kapanoske, Project Coordinator did a very good job coordinating the project from design, getting permits, and the build process. The crew that built the porch and ramp were very professional and the quality and preciseness of work was excellent. They even worked in the rain one day to get the job completed. Upon completion the whole job site was cleaned up and power washed. Could not be happier with the final product.
Description of Work: Install larger porch and handicapped ramp
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris K.
03/2018
5.0
decks
+ -1 more
I had The Deck and Fence Company come out for a bid to replace my existing deck. While reviewing a couple of other bids, The Deck and Fence Company were competitive and I decided to go with them. Joe Dembeck, the project manager, explained the process and was very open about costs, expectations, and answered all the questions I had. He and his team (from his initial measurements, to the design team, to the engineers, and the construction crew) were consummate professionals and he kept me informed every step of the way. They were able to complete the project above my expectations and around the holidays no less. I am extremely happy with the services received and will gladly recommend them to anyone looking for a new deck.
Description of Work: Replace an existing Deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mignon M.
02/2018
5.0
decks
+ -1 more
Greg Kapanoske was our project coordinator. He was professional, had great ideas, ahead of schedule and a pleasure to work with, highly recommend!!
Description of Work: New deck for new construction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer R.
02/2018
5.0
decks
+ -1 more
It went very well. Greg {Removed employee last name} - project coordinator {Removed personal information} was very professional And was able to get me the price I needed.
Description of Work: A new deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael H.
02/2018
5.0
decks, fencing
+ 0 more
Their price was very good (we got several estimates). Their sales representative (Joe Dembeck) was excellent, fully explaining everything and being very responsive. The work crew was amazing, doing high quality work and working steadily in the coldest weather. The quality of their work was excellent!!! We highly recommend THE DECK AND FENCE COMPANY.
Description of Work: The Deck and Fence Company added a roofed, screened-in deck to our new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Lelan R.
01/2018
5.0
fencing
+ -1 more
The service provided went as we were informed. The salesman provided a great product for us to identify our new fence, There several options to chose from within the brochure. The pricing was within the cost range we sought for the project. From the company obtaining the necessary county work permit for our lot, to working within the confines of our homeowner's association, to installation, everything went as planned. We contacted multiple companies that provided the same services, The Deck & Fence Company was the first to respond to our calls and provided an estimate within a reasonable amount of time, also before any of the other companies. I highly recommend the professional services of the Deck & Fence Company for any deck or fence project.
Description of Work: The Deck & Fence Company replaced our residential privacy fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
adrienne B.
01/2018
5.0
patios
+ -1 more
My husband and I experienced with The Deck and Fence Company was truly amazing from the beginning to the end. This amazing experience is credited to GREG KAPANOSKE the Project Coordinator. Mr. Kapanoske was knowledgeable, explicit, and thorough with explaining the entire process of installing our new patio pavers. Due to the fact that we had such a great experience, we highly recommend this company and be sure to ask for Greg Kapanoske.
Description of Work: Patio Paver
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Deck & Fence Company LLC
Thank you for the kind words. One of the things that truly separates The Deck & Fence Company is the personalized level of service our customers receive. I am glad you are pleased with our service and once the weather gets nice again you'll be ready to enjoy the brand new patio!
marie M.
12/2017
2.0
decks
+ -1 more
We have hired many people for home improvement projects and typically are very pleased. The Deck and Fence Company was the worse, most negative experience ever. The basic project was started in September AND IT IS STILL NOT FINISHED! WORSE YET, BRAD AND CREW UNILATERALLY DECIDED TO CHANGE THE PATIO DESIGN, DID NOT ASK OR CONSENT OR ADMIT THEIR ERROR BEFORE THEY DID WHAT THEY DID. HIGHLY DISRESPECTFUL AND INAPPROPRIATE MANNER TO TREAT PEOPLE IN GENERAL INCLUDING OATING CUSTOMERS
Description of Work: In September, 2017 we looked for a deck, patio and screen room provider who could complete the work before Thanksgiving week, 11/19. Although they would not promise that date, we were told it was likely if the approvals were available promptly. We did sign a contract, now with great regret. The contract was signed on 9/12/2017 and all design and work approvals were completed on 10/17, about a month later. Thanksgiving came and went -- not only was the promise NOT completed, but it was not even started. Finally, on 11/27 the deck project started and partly finished on 12/4. The patio work did not start until 12/12 and partly finish on 12/19. We were shocked and VERY UPSET to see the patio. The design is significantly altered to the project design plans we reviewed, authorized approved. George,the patio builder realized that Brad had made significant design errors including miscalculation of the slope of the area. GEORGE AND BRAD DECIDED THAT TO FIX THIS SERIOUS MISTAKE, THEY WOULD BUILD A SECOND, SMALLER WALL ON THE OPPOSITE SIDE. INCREDIBLY, WE WERE NOT INFORMED ABOUT THIS SIGNIFICANT AND SAFETY RELATED PROBLEM. WE WERE NOT GIVEN DESIGN CHANGE VERBAL OR WRITTEN CHANGE AUTHORIZATION DOCUMENTS. Such behavior is significantly in violation of the contract terms of the company. In our view rhe Deck and Fence Company treated us in a manner that was completely inappropriate, unprofessional unethical and probably illegal. We really dislike the design itself and asked Brad that he change it. Incredibly, Brad insisted that they used more bricks so they gave us something EXTRA and BETTER We totally disagree and are highly dissatisfied with these unauthorized and unwanted changes. We said we wanted them to fix their mistakes. Brad said we would be charged $5,000 or $8,000 MORE at our cost. We were VERY UPSET with all of this fiasco and the highly disrespectful manner in which we were treated by Brad AGAIN, There was a great deal more to discuss, but we were looking after our VERY ill nearly 93 year old mom. We did not have time to deal with Brad further and we really wanted hi off our property. Brad did offer $500 for the multi thousand dollar mistake Brad made. My sister agreed just because we needed to go care for mom and we plan to turn the matter over to our attorney. To make natters even worse, Brad still did not fix the gutters on the screen room and has no plans to do so till sometime in January.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from The Deck & Fence Company LLC
Project delays can be very upsetting to homeowners. Even when homeowners are kept abreast of delays, the frustration of a short delay can sometimes compel a customer to post a negative review regardless of the quality of work. This project went according to the contract and turned out beautifully. There was a delay due to the city of Aberdeen's permit process and the complexity of the project itself. The homeowner was made aware of both of these delays/items as soon as they came up and had no problems at the time. Once started, the actual construction adhered to the exact timeline that was specified. There was no change in the design, footprint or materials of the project. Additionally, there were not any design errors. The project was built just as it was designed. A small portion of retaining wall was added gratuitously to allow better drainage along the house, which is perfectly normal in patio construction. When the customer questioned this small upgrade it was explained to her why it was installed and we gave her the option of having it removed. However, when asked if she would like it removed she decided to keep it instead. This business of The Deck & Fence Company asking for an additional 5-8 thousand dollars simply did not happen. In fact, due to the delay the homeowner was offered a $500 credit and happily accepted. Upon final walk through, one gutter on the porch needed a slight adjustment which was promptly done within a few days. When posting a negative review on a review site, embellishments are not uncommon but this particular review went quite overboard. The customer has spoken with multiple people at The Deck & Fence Company including the production manager and there still doesn't seem to be any actual problem. If any of our potential Angie's List customers would like to see pictures of this gorgeous project, don't hesitate to ask. It is the most beautiful "F" quality work you will ever see.
Willie E.
12/2017
5.0
decks
+ -1 more
Project went extremely well. Deck and Fence Co. contractors were efficient and professional.
Description of Work: Replaced entire treated wood deck due to warping from direct sunlight
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley C.
11/2017
3.0
decks
+ -1 more
In the end, I'm very happy with my new deck. When I was gathering estimates, the Deck and Fence Company had the best price for what I wanted and included more features, such as a Trex handrail and a powder-coated aluminum secondary handrail along the stairs. The salesperson, Greg Kapanoske, was also way more thorough with the options and design process than all other providers. He also brought along samples of the Trex options, a very large book of their completed projects, and spent time measuring out my ideas. This helped seal the deal. I signed my contract on 7/7/17 and was excited for this to get built. I was given an estimate of 6-8 weeks for the approximate start date. The permit was approved on 7/26/17. Work began, I believe the last week of August or the first week of September, which was near the tail end of the estimated start date - no issues there. However, things went downhill after the deck was built. It failed inspection 4 times by the county. In all fairness, I cannot place all of the blame on the Deck and Fence Company for this, as their construction adhered to the permit plans that were approved by the county. However the inspector deemed the landing footers to not be thick enough and the landing did not have direct bearing on the footers. The issue that arose was the Deck and Fence Company's crew not rectifying this issue in the first place. After numerous calls to the office, the crew would come out and make adjustments that did not actually fix the issue the inspector had with the landing. Thus it kept failing inspection. After the 4th fail, the crew finally came out and replaced the 4x4 footers with 6x6 ones and it passed on 10/16/17. While I'm very happy with the final product, I think that the Deck and Fence Company could improve their processes by having a supervisor come out to inspect the work prior to the county inspector visit, and definitely after the inspector fails a deck. That never happened, but it could have averted some disgruntled phone conversations. Overall, I'm happy with my deck and the office staff did follow through with my requests. However, 3 months to complete a small deck is far too long.
Description of Work: I needed an old, out-of-code, set of wooden stairs removed and replaced with a usable wooden deck with a landing and less steep stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$8,000
Will W.
11/2017
5.0
decks
+ -1 more
Deck and Fencing did an outstanding job!!! Our deck looks like it was part of the house when it was built. I highly recommend them if you need any deck or patio work. Greg Kapanoske 301-751-8778 Mobile
Description of Work: We had our deck screened in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James C.
11/2017
5.0
decks, fencing
+ 0 more
Excellent work. We were very pleased with the work that was done
Description of Work: My wife & I got a White vinyl fence installed. Brad, the salesman, said it would take 4 to 6 weeks. They actually called & was installed in about 3 weeks. The removal of the old fence & installation of the new didn’t take a full day. Very quick & excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly B.
11/2017
5.0
decks
+ -1 more
From the beginning, Joe was very helpful in getting my vision down to an excellent version of what I was looking for. He was very knowledgeable. I got more than one estimate, and this one just seemed to be the right fit for me. Everything went as planned and as specified in my contract. I knew what was going on each step of the way. Once the deck and gazebo were finished, I was so pleased with the finished product and the excellent craftmanship. The team that tore down my old deck and built the new deck worked like a fine oiled machine. It was amazing to watch them work each day! I would use them again for sure!
Description of Work: Replace my existing kitchen deck and add a gazebo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colleen D.
10/2017
5.0
decks
+ -1 more
The crew worked full days to get the job done in a timely manner. They were very neat and meticulous. The Azek decking looks great. The construction of the deck is solid and the appearance of the underside of the deck and attention to details was excellent. Brad was responsive to all our requests during the entire process.
Description of Work: Removal of old deck and construction of new deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Erica H.
10/2017
3.0
decks
+ -1 more
I was prepared to write a super positive review. The deck itself is beautiful, working with Mark to solidify the contract and walk me through the ins and outs of what to expect was great. My experience initially with the Deck and Company was great! Until it came to inspection time. I dealt with their front office, where they sometimes answer the phone, sometimes don't. I understand that I live in a very strict county when it comes to inspections. However, after the deck was finished, a substantial amount of dirt was left around each of the posts (6) to allows for settling and prevent water damage. Actually all the dirt they dug up to put the post in was left around the post. When I called to ask would they remove at least some of it, the The Deck and Fence Company would only remove some of the dirt if I paid them to come back out. My first issue with this is, the PG County Inspector is stating that it must be removed, not me. The Deck and Fence Company will not oblige. Though regulations do not state it all most be removed, and reasonable amount most be left in place. Yes I understand the word "reasonable" is subjective, however, "all" of the dirt is not a reasonable standard. Therefore, I must remove the dirt myself! With that, I am led to not recommend The Deck and Fence Company to anyone. I hope they change their practices.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Decks and Porches,
Sunrooms and Patio Enclosures
FAQ
The Deck & Fence Company LLC is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 8:00 AM - 2:00 PM
The Deck & Fence Company LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Deck & Fence Company LLC offers free project estimates.
Yes, The Deck & Fence Company LLC offers eco-friendly accreditations.
No, The Deck & Fence Company LLC does not offer a senior discount.
No, The Deck & Fence Company LLC does not offer emergency services.
Yes, The Deck & Fence Company LLC offers warranties.
The Deck & Fence Company LLC offers the following services: The Deck & Fence Company is a custom builder of Decks, Fences and Paver Patios. We build open decks, porch decks and gazebo decks in wood and maintenance free materials. Additionally we resurface/rehab existing decks. We install wood, vinyl and aluminum fencing. We install paver patios, seating walls and paver walkways.
We do not offer powerwashing, painting or staining services. We do not perform repair work.
Contact information
408 Headquarters Dr Suite 1, Millersville, MD 21108