Kenwood Kitchens & Bath

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I would use them in the future.

We had the names of at least four people we could contact at any time if we felt the need. Bill, the carpenter who did an amazing job and oversaw the site, Beth, who coordinated the different people from Kenwood's offices, Shannon, who was our designer but remained very hands on and was very responsive in answering any questions we had, and the co-owner, Steve, who dropped in periodically. We had one concern about the granite installation which held the sink. The granite was promptly removed, taken back to the fabricator, worked on, and re-installed. I am not easy to please and I will tell you that I expected a perfect job from Kenwood. BUT THEY EXCEEDED MY EXPECTATIONS. We initially talked to at least four kitchen designers before we chose Kenwood. I had heard horror stories from all directions but this was absolutely painless and I wish we had done it sooner. I am understating it when I say I could not be more pleased. The transformation is amazing. My advice is to take your time and be sure of your decisions so that when the actual construction starts, YOU DO NOT CHANGE ANYTHING. Mentally live in the plans and do your best to visualize your new kitchen before you sign anything. Know what you want so that your decisions are final once you make them. Then let the Kenwood professionals do their magic. I cannot recommend these people more highly.

They were very delightful and did a great job. All the employees were very professional and pleasant to work with. I would recommend them to others.

I worked with Kenwood kitchens for about 6 months trying to get a kitchen design finalized. We were very upfront about doing a lot of the work ourselves, and maybe they just weren't interested, The inital designs they presented were way over our budget, and the designer didn't seem to know much about the latest products and trends. After spending $2,000 for a design fee, my project was sidelined because I was told that they were too busy working on projects that were ready to be ordered. I eventually came up with a layout that met our budget on my own, but the drawings I got back showed a lack of attention to detail. I had to spoon feed them the details to finally get it right. We were almost ready to order cabinets, but they made a mistake on the final layout and then got nasty when I asked them for a pricing breakdown on the remodeling work. I walked away from my $2,000 and found another firm to handle my remodel. Not terribly professional in my opinion, but they may be fine if you are willing to accept their designs without question and spend a fortune for a turnkey remodel.

THE SALESMAN NEVER CALLED BACK AND MISSED APPOINTMENTS, IT TOOK THREE WEEKS FOR THEM TO GET BACK WITH ME. THERE ARE SOME THINGS THAT ARE NOT RIGHT AND THEY AREN'T HANDLING IT ALL VERY WELL. THE CABINETS DON'T MATCH AND IT'S JUST A BIG PROBLEM.

THEY DID A GOOD JOB, BUT IT TOOK LONGER THAN EXPECTED. THEY WERE REASONABLY PRICED and THE COST WAS FIXED. THEY DID A GOOD JOB OF CLEANING UP AFTERWARDS.

KENWOOD KITCHENS WAS THE ONLY DESIGN PLACE THAT SAT DOWN WITH ME AND REVIEWED MY SKETCH AND INCORPORATED IN WITH THEIRS. WE WERE ABLE TO CUSTOMIZE CABINETS TO MY SATISFACTION. ALSO THEY ALLOWED US TO TAKE DIIFERENT CABINET DOORS HOME TO HELP DECIDE OUR CHOOSE OF COLOR AND DESIGN

THE OWNER OF THE COMPANY WAS VERY HELPFUL IN HELPING US DESIGN OUR DREAM KITCHEN. WE WERE SKEPTICAL IN KNOCKING OUT WALLS, BUT WE WERE CONVINCED OF THE OUTCOME. WE HAD WALLS KNOCKED OUT, CABINETS COMPLETELY REDESIGNED AND REPLACED. THE COMPLETE KITCHEN WAS TOTALLY DIFFERENT.