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4.6252 Reviews
Showing 51-75 of 252 reviews
01/2010
basement waterproofing
 + -1 moreEverything went well. I was sold some materials that were non-refundable. This was the only disappointment.
Description of Work: The replaced a sump pump and installed glass block windows.
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Yes, I recommend this pro
12/2009
basement waterproofing
 + -1 moreThey were good. They came out and said that there was nothing to be done. That was why I appreciated their specific estimate. Basically, they told me that nothing needed to be done. They were honest. They did not try to trick me into getting anything done that was not necessary. They did not have to do any work. They came in on time. I will certainly ask for quotes from them in the future.
Description of Work: The Basement Doctor/J & D Basement Systems evaluated the water for the effervescence on the inside face of the wall.
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Yes, I recommend this pro
11/2009
basement waterproofing, wells
 + 0 moreI called and got 3 different companies to come out and give me an estimate, and the prices that I got from all 3 providers were close. The decision to choose J & D Basement Systems was based on the attitude of the person that came out and the way they were going to do things. They worked harder than one can imagine - they did a wonderful job, and I have not had one drop of water. They were here 3 full days, and I believe they finished up on the fourth because they also put drains in the yard outside because the sump pump outlet had to drain. They had a whole crew working which included a foreman and at least 3 other guys. There is a fee for the work on the sump pump, of course, but they still change the battery in it and make sure that if you need it, it is there. It is something like a smoke alarm - you want to make sure it works but you are hoping it doesn?t. I paid $9132, and I think there was a little down payment that was included in the amount. Because of the water damage problem, it even added more into what we had originally thought it would cost. They have done several different kinds of things, and I?ve been very satisfied with their work. They clean up very well. Although they throw out little extras, they are not pushy. They are reasonable. I have had not one problem with the quality of their work. They are here when they say they are going to be here and take care of business. I have recommended them to a lot of people. I would rate them highly and would use them in the future, if necessary.
Description of Work: I have a full basement, and I used J & D Basement Systems to waterproof my entire basement. They carried every scrap of concrete out of there in buckets, and all the cement that they had to replace that with was carried down in buckets. Every year, they come back and check the sump pump. There are 3 places around the entire basement where they pump water to check and make sure that the channel underneath the floor is still open and flowing. They check all that, pull the sump pump up, replace the battery and make sure the pipe to the outside is clear. Further from our basement is a room, and we discovered after everything got started that there was water damage under some of the panel and on the outside wall. So they had to remove one side and two ends of paneling in that room as well.
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Yes, I recommend this pro
$9,000
10/2009
basement waterproofing
 + -1 moreThe work was great - but we miscommunicated. I wanted to save more money by doing the digging myself at a later point, which was totally possible. The digger, was not the guy I discussed the install with, he worked under that guy. When I got home it was all done and I had a HUGE bill compared to what I had planned to spend. I suggest people STAY THERE when having any work done, if at all possible.
Description of Work: Estimate - was WAY too much for the whole job. I had them just do a little install job I needed done.
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$900
10/2009
basement waterproofing
 + -1 moreRep was 30 min late. He was very informative and nice. Gave quote. Called back with questions with no return to message. Sent email to rep and no response. Two weeks later company followed up and said rep was no longer with company. But I had hired anotherr company.
Description of Work: Cam out and gave estimate for basement crawl space encapsulation system.
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Yes, I recommend this pro
$4,000
07/2009
basement waterproofing
 + -1 moreThe work was done with great care, they had to jack hammer out concrete around the inside perimeter of the entire basement and there was little or no dust. They removed drywall where necessary with great care. The crew was polite, very experienced, very efficient and finished the job in less time than originally stated.
Description of Work: Waterproof the basement and install new sump pump
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Yes, I recommend this pro
$10,162
07/2009
basement waterproofing
 + -1 moreWe were shocked at how low the cost was for the repair and for the work they did. They were prompt, they gave us a very good price, and they had excellent cleanup. They came when they said and he even put a coating of sealant on the wall, which wasn?t included. They also gave us tips to prevent future problems and were great to work with all around. They were well mannered, polite, and it was a very good experience. They?ve also followed up with us a few times to make sure everything is holding up okay.
Description of Work: They installed metal re-inforcement strips on our walls to repair buckling of concrete. Also, sealed the surface of the walls.
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Yes, I recommend this pro
$1,200
MARY M.
06/2009
foundation repair
 + -1 moreThis has been an ongoing thing. I contacted Mr. Manley concerning work that another company had done on my house and he came out to look at it. We had phone conversations after that and he was helpful with some information. He was to come out and do measurements and I don't know if he ever came. He is not good at getting back to you with what he says he will do. If there is more work to be done on the foundation, I certainly would not hire him because he was not reliable. This was going on for months
Description of Work: Contacted Mr. Manley concerning the foundation of my house
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02/2009
basement waterproofing
 + -1 moreAm I left to conclude that either The Basement Doctor inspected the crawl space but did not know how to recognize wood rot, or created a $6000+ repair quote without personally inspecting the bandboard? Either way, The Basement Doctor did not seem willing to prove or to verify their findings. And, either way, we feel wronged. This is a very tough market to lose a buyer over such an erroneous report. Member response to service provider's response: The Basement Doctor?s response about the $6400 quote is carefully crafted and true, but misleadingly incomplete. After several others confirmed that there was no rot, no basis for the $6400 quote from The Basement Doctor, we contacted the company. The Basement Doctor had no record of its representative's quote that we received. Even the person we spoke with at The Basement Doctor thought that this was quite unusual. This made us suspicious of this representative who claimed to have inspected the crawl space and who offered to re-inspect. As a result, AFTER February 2nd, we chose to deal directly with the president of The Basement Doctor about the matter. The president conducted what he called an inquiry and passed their erroneous claim of rot off as "conflicting opinions". ON FEBRUARY 16, we made the offer directly to The Basement Doctor's president to send out a representative to confirm their claim. He, the president, did not take us up on this offer. We were left then with an erroneous claim of rot that was the primary item in their quote for $6400 - the erroneous quote that apparently lost us a buyer in a very tough market.
Description of Work: Our review describes a different type of encounter with The Basement Doctor/J&D Basement Systems. We recently were in contract with a buyer for the sale of our house. All that was left were the results of the inspection. The buyer s inspector thought that there may be an issue with moisture and mold in the crawl space under the double doors to the back deck. The buyer s realtor called in The Basement Doctor. We then received the Request for Remedies from the buyer with The Basement Doctor s quote attached. The primary requested remedy was for The Basement Doctor to Remove old rotted section of band board & Replace with new pressure treated band. (The bandboard is the string of planks below the floor between the floor joists.) Their quote was for $6400. Our Realtor called in another waterproofing contractor and another home inspector. They peeled away some insulation backing from the bandboard that they said may have looked suspicious to the untrained eye and would hide the condition of the wood. They found no rot, mold, or unacceptable moisture. We then refused to honor The Basement Doctor s quote. We were told that our contract with the buyer began to go south at that point because the buyer had concerns based upon The Basement Doctors (erroneous) damage claim of $6400. I contacted The Basement Doctor. The CEO stated he conducted an inquiry and that there were conflicting opinions about the damaged bandboard and that their quote was more comprehensive . I asked if a quote was more comprehensive when it included unneeded services. Further, I offered the CEO the opportunity to send someone out to verify what we already know -- that the bandboard has no rot. Not surprisingly, he did not take me up on the offer.
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02/2009
basement waterproofing
 + -1 moreTheir estimate was higher than another provider's estimate we looked into, so we went with the other company instead. I felt like they quoted me for work that was unnecessary.
Description of Work: They came out to give me an estimate on basement waterproofing.
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01/2009
basement waterproofing, foundation repair
 + 0 moreThey were very nice and timely. We did have to call them back to fix something one of their employees did, but they came right back out and fixed it. I don't really know how to grade their price. We would use them again.
Description of Work: We had some damage from a storm. They repaired some cracks on the outside. They repaired a wall and reenforcement beams.
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Yes, I recommend this pro
$3,400
01/2009
basement waterproofing, wells
 + 0 moreThey were very careful at digging. They were able to dig and when they put the soil back, the grass was still there. They were very clean. They did a good job.
Description of Work: They did our downspout from both sides. They totally rerouted the downspout from the sump pump in the basement which comes from the backyard. They went around the house and they took it down to the street on both sides of the house. They used new pipes. They buried it. I don t know how deep but deep enough not to show. There was a blockage and water was coming into out basement.
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Yes, I recommend this pro
$2,800
01/2009
basement waterproofing
 + -1 moreThey gave us a fairly high estimate to begin with and then we negotiated them back to a reasonable situation. So far it s worked fine. We haven t had a lot of heavy rain but so far there has been no leakage. They were very reasonable to deal with. What they have done has turned out to be satisfactory to this point.
Description of Work: They repaired some leaks for us.
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Yes, I recommend this pro
$5,000
12/2008
foundation repair
 + -1 moreI chose them because of the reviews on Angie's List. So far they've been really good to work with. One thing that reassured me immediately is that I have fairly bad allergies and I was concerned about possible mold growth, and I even pointed out the areas on the walls where there was something black and they reassured me that it was some kind of stain. I think any company that wasn't reputable would have definitely taken advantage of that. Basically, I know that everything they're doing has to be done and needs to be done. They gentleman who came out was very, very good at explaining what needed to be done and why it needs to be done. They didn't try to add extra, and I felt very comfortable that what I'm doing is necessary and nothing I'm doing is unnecessary. They even put down something to cover the carpet so they wouldn't mess up the carpets, and I've had people come in the house in a huff because I've asked them to put on shoe covers or put something down on the floor. Their responsiveness and punctuality is excellent. I would use them again and I would recommend them.
Description of Work: They are repairing cracks in the walls of our basement.
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Yes, I recommend this pro
12/2008
basement waterproofing, structural engineer
 + 0 moreThey sent one of their structural people. He took a look at the cracks. He explained the possible causes of the cracks and said there was no reason for concern. He recommended a specific caulk I could fill them with. He said after I filled the cracks I could monitor them easier. If they opened up further, he said to give them a call. There was no cost for the visit. They were very professional and arrived on time.
Description of Work: I had several cracks in my basement I was concerned about. They were not leaking, the concern was from a structural standpoint
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Yes, I recommend this pro
12/2008
structural engineer
 + -1 moreTheir estimate was extremely high, and we will not be using them. The man who came out was very professional, explained everything to us, and only called a few times to follow up.
Description of Work: We had called the Basement Doctor out for an estimate on having the walls in our basement repaired as they were bowing.
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11/2008
basement waterproofing
 + -1 moreHe was very responsive & prompt to come out. They did the job very quickly & they were very clean about it. They were very professional about cleaning up all their mess when they were done.
Description of Work: The Basement Doctor came out & patched a leak in our basement.
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Yes, I recommend this pro
$350
11/2008
basement waterproofing
 + -1 moreThey did a wonderful job. Our room is much more livable now. It doesn't have the nasty basement smell that it used to have. When we've had concerns they've come out and addressed them. One of the reinforcers came loose and they have arranged to fix it under our warranty. They were out the next day to look at this. I would highly recommend them. They were a little pricey, but their price was fair. The products and services they use are excellent.
Description of Work: They sealed our walls and floors. They put in a whole basement dehumidification system and carbon reinforcers on one wall.
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Yes, I recommend this pro
$7,000
10/2008
basement waterproofing
 + -1 moreWe were having water in the basement whenever there was a severe rain storm. We called the Basement Doctor. He checked it out and drilled 3 holes in a corner of the basement. Since then we have had no water in basement.
Description of Work: Water in basement.
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Yes, I recommend this pro
10/2008
wells
 + -1 moreI always forget to get routine maintenance on my sump pump and they are very good about calling me to set up an appointment for inspection. They are an honest company. Their price is fair and they clean up well. They did not leave any debris or scraps around. I was very pleased. They even call you back to see if you have any feedback to give them on improvement, and I was impressed.
Description of Work: They installed a sump pump a couple of years ago. They maintenance my sump pump on a regular basis.
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Yes, I recommend this pro
$4,000
10/2008
foundation repair
 + -1 moreWe didn't feel that they evaluated the problem, as well as other companies. We liked their product and every thing, but the quote was the highest of the 4 companies we contacted.
Description of Work: Called for an estimate for foundation repair.
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Yes, I recommend this pro
08/2008
basement waterproofing
 + -1 moreNathan came by on Wednesday to do a pre-inspection of the work. Nathan returned on Friday at the appointed time to do the work assisted by Luis and Sergio. They went to work quickly, controlled all the dust with plastic tarps, opened the floor between the ejector pit and the sump, and under an existing interior wall without damaging the wall, removed the existing sump and pumps. Installed the new "Triple Safe" sump and pumps, realigned the PVC drain lines to the exterior of the house (poorly installed by the original builder), installed a freeze protection interface with the 4" drain line, I installed to replace the inadequate 1-1/2" drain lines installed by the original builder. After approximately 6 hours, as Nathan correctly estimated, the Basement Doctor team had filled in the excavation under the basement floor with gravel and drain lines, sealed the openings with new concrete, and cleaned and mopped up the basement to the degree that I had no need to do any additional cleaning. The Basement Doctor team did a completely professional and thorough job. Nathan, Luis and Sergio are the best team I have ever had working on a job.
Description of Work: Replaced two sump pumps with two high capacity, quiet pumps, and installed a drain under the basement floor from the exterior of the ejector pit to the sump pump to correct the improper original installation of the perimeter drain by the original builder.
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Yes, I recommend this pro
$3,875
08/2008
wells
 + -1 morePower went over night and we got over 3 inches of rain so we had surface water in the basement. Called J&D and asked about systems for backup, they thoroughly answered all my questions, and they gave me an estimate via the phone. I scheduled the work and they came at scheduled time and installed the additional pump. Technician was extremely knowledgeable and helpful answering more of my questions while he was working.
Description of Work: Added battery backup sump pump to existing sump pump.
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Yes, I recommend this pro
$990
07/2008
basement waterproofing
 + -1 moreIt was excellent. The service was good. They were timely and we have no complaints. They gave us an estimate, which was right on. They were professional and polite. It was very good.
Description of Work: They came out and waterproofed the basement.
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Yes, I recommend this pro
$7,000
07/2008
basement waterproofing
 + -1 moreThey were quite good and the only problem we are finding now is that there is a bit of a smell from the coating they applied. In general we are very satisfied with the work.
Description of Work: They waterproofed my basement and my crawl space with a plastic liner, and a septic mold treatment.
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Yes, I recommend this pro
$7,000
Contact information
832 Oregon Ave Ste H, Linthicum Heights, MD 21090
www.mymrbasement.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Foundation Repair,
Wells and Pumps,
Concrete Pouring and Repair,
Structural Engineering,
Drain Pipe Installation,
Basement Remodeling,
Concrete Leveling,
Interior Painting,
Windows,
Water Heaters,
General Remodeling
FAQ
Mr Basement is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Mr Basement accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Mr Basement offers free project estimates.
No, Mr Basement does not offer eco-friendly accreditations.
No, Mr Basement does not offer a senior discount.
No, Mr Basement does not offer emergency services.
No, Mr Basement does not offer warranties.
Mr Basement offers the following services: Basement waterproofing, finishing, repair - crawl space, foundation & mold removal.
Contact information
832 Oregon Ave Ste H, Linthicum Heights, MD 21090
www.mymrbasement.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PM