Mr Basement

THERE WORKMAN WERE VERY CAREFUL, DID NOT DESTROY ANY BUSHES OR GRASS. THEY DID A GOOD JOB WITH IT BEING TEDIOUS. I EVEN WROTE THEM A LETTER EXPLAINING HOW PLEASED I WAS WITH THE WORKMANSHIP. SHERRY FROM THE COMPANY WAS VERY HELPFUL ALL THE TIME.

COMPARE PRICES. CONTRACTORS APPROACH THE SAME JOB DIFFERENTLY.

THE PRICE WAS WITH IN LINE AND THEY DID A GOOD JOB. WE WERE VERY PLEASED. THEY CLEANED UP AFTER THEMSELVES.

AT FIRST THE FRENCH DRAIN WAS NOT LAID CORRECTLY. THE CONTRACT WAS NOT FOLLOWED OUT BY THE WORKERS. HOWEVER, THEY DID CORRECT ALL MISTAKES. WE ARE HAPPY WITH THE FRENCH DRAIN NOW. IT TOOK SEVERAL PHONE CALLS TO HAVE THE WORK COMPLETED.

I WAS WILLING TO PAY MORE FOR THE REPUTATION AND SERVICE AND I DID.

THEY MISSED TWO PREWORK APPOINTMENTS (ONE WITHOUT EVEN A PHONE CALL) AND WERE GENERALLY NOT VERY GOOD AT RETURNING CALLS. HOWEVER, THE CREW WAS GREAT. THEY WORKED VERY HARD AND WERE CONSCIENTIOUS ABOUT QUALITY, CLEANLINESS, AND CUSTOMER SATISFACTION. HAD IT NOT BEEN FOR THE QUALITY OF THE CREW, I WOULD HAVE BEEN PRETTY UNHAPPY WITH THE WHOLE EXPERIENCE.

DAVE CALLED TO CONFIRM THAT MY HUSBAND WOULD BE AT THE APPOINTMENT. I TOLD HIM NO; HE SAID WE WOULD HAVE TO RESCHEDULE PER COMPANY POLICY. I REFUSED TO RESCHEDULE, AND HE DECIDED TO KEEP THE APPOINTMENT WITH ME ''BECAUSE HE IS A NICE GUY''. HE TRIED THREE TIMES TO GET ME TO SIGN A CONTRACT AND CREDIT CARD PAYMENT AGREEMENT (THEY CHARGE YOU THE DAY BEFORE THE WORK IS DONE!). WHY SHOULD I DO BUSINESS WITH A COMPANY EXHIBITING PRESSURE TACTICS?

THEY CAME OUT 2 YEARS AGO THEY INSTALL "I" BEAMS IN THE BASEMENT BECAUSE THE WALL WAS BUCKLING IN. SO I CALLED THEM AND TO TELL THEM THAT OUR FLOORS WERE CREAKING AND BUCKLING AGAIN AND THEY CAME OUT THE SAME DAY TO MAKE SURE IT WASNT DUE TO THE WORK THEY HAD ORIGINALLY DONE 2 YEARS AGO! GREAT SERVICE!

WE WERE VERY PLEASED WITH THIS COMPANY. WE NEVER FELT HIGH PRESSURED BY THE SALES MEN AT ANY TIME AND WERE VERY COMFORTABLE DEALING WITH THEM. WE ARE EXTREMELY HAPPY WITH WHAT THEYVE DONE FOR US AND I FEEL THE PRICE IS REASONABLE FOR THE WORK DONE. THEY CLEANED UP EVERYTHING VERY NICELY AND DID A GREAT JOB!

SHOP AND COMPARE, BIG DIFFERENCE IN PRICE AND QUALITY.

I WOULD RECOMMEND THEM, BUT BE WARNED THAT THIS TYPE OF WORK IS VERY MESSY AND DISRUPTIVE!

THEIR PRIMARY WORK IS BASEMENT SYSTEMS. WE HAD SIDEWALK REPLACEMENT WORK DONE SO PERHAPS THAT IS NOT THEIR PRIORITY. THE WORK WAS GOOD BUT THEY DID NOT KEEP COMMITMENTS NOR DID THEY CALL, AND THEY DID NOT CLEAN UP AS WELL AS WE EXPECTED.

GOOD FOLLOW UP. SIGNED OFF ON JOB BEFORE PAYING. HAD A GOOD EXPERIENCE.

THE MEN WHO CAME OUT TO HOUSE, WERE CLEAN, VERY NICE AND POINTED OUT ANY OTHER PROBLEMS I SHOULD FIX. VERY WELL MANNERED.

THEY SEEM TO BE PRETTY STRAIGHT-SHOOTERS. THEY WERE HONEST ABOUT WHAT NEEDED TO BE DONE. THEY DID A GREAT JOB.

WE HAD A SERVICE ISSUE HOWEVER THEY HAD SOMEONE OUT TO THE HOUSE THE VERY NEXT DAY.

ESPECIALLY APPRECIATE EXPLANATION OF THE WORK BY WORK CREW SUPERVISOR. AFTER CAREFULLY REVIEWING THE PLANS, GAVE HOMEOWNER COMPLETE PRESENTATION ON HOW THE WORK WAS TO BE DONE. KEPT HOMEOWNER FULLY ADVISED THROUGHOUT PROCESS. SALESMAN STOPPED BACK TO INSURE WE WERE SATISFIED WITH THE JOB. GREAT CONCERN WITH WORK AND CUSTOMER CARE!

VERY PLEASED WITH THE WORK. BASEMENT IS ALREADY MUCH DRIER THAN EVER BEFORE.

ALTHOUGH PIERING A FOUNDATION IS SHOCKINGLY EXPENSIVE, NOT MAKING THE REPAIRS WOULD BE MORE COSTLY IN THE LONG RUN. J & D WERE PROMPT WITH THEIR APPOINTMENTS AND WENT OUT OF THEIR WAY TO KEEP ME INFORMED AND SATISFIED. I RECOMMEND THE COMPANY HIGHLY.

WE WERE VERY PLEASED WITH EVERYONE THAT CAME OUT AND THEY WERE VERY GOOD IN PRICING

THEY WERE VERY PERSONABLE AND UP FRONT. THEY DO THE JOB AND THEY DO A GREAT JOB AT IT. THEY WERE VERY HONEST AND PROFESSIONAL.

THEY DID A VERY GOOD JOB. WE WERE IMPRESSED WITH THEIR KNOWLEDGE. THEIRS WAS THE ONLY QUOTE WE GOT, SO IM NOT SURE ABOUT PRICE. CLEAN UP WAS VERY GOOD. WHEN HAULING AWAY DEBRIS THE WERE VERY CAREFUL.

IN DEALING WITH CRUMBLING WALLS AND WATER LEAKAGE IN MY BASEMENT, I FOUND MYSELF IN VERY NEW TERRITORY. BUT I COULDN''T BE HAPPIER WITH THE SERVICE AND RESPONSIVENESS GIVEN BY THIS COMPANY: NO HIGH PRESSURE; CALLS RETURNED IMMEDIATELY; THOROUGH EXPLANATION OF NEEDED REPAIRS; AND THE MEN WHO DID THE WORK WERE EXCEPTIONALLY CAPABLE, COURTEOUS AND THOROUGH. THEIR TIDINESS COMPLETELY EXCEEDED MY EXPECTATIONS. ALTHOUGH I AM FAR FROM AN EXPERT IN HOME REPAIR MATTERS, PEOPLE WHO HAVE SEEN THE WORK THEY DID HAVE TOLD ME THAT I DEFINITELY GOT MY MONEY''S WORTH. I WOULD USE THEM AGAIN AND RECOMMEND THEM TO ANYONE HAVING SIMILAR PROBLEMS.

THEY FINISHED THE JOB ON TIME AND WERE GREAT ABOUT KEEPING THE MESS DOWN. I AM VERY HAPPY WITH THE JOB. THEY WERE NOT THE HIGHEST NOR WERE THEY THE LOWEST BID WE HAD, BUT WE FELT VERY CONFIDENT ABOUT HIRING THEM FOR THE JOB.

THEY SEEMED A LITTLE HIGH BUT WE IT WAS THE FIRST QUOTE, THEY MAY BE RIGHT ON THE MONEY.