Mr Basement

Wes Martin evaluated my cellar/basement and helped me to decide not to pursue waterproofing at this time. The estimates that I received from other companies would not achieve the desired result and would be quite expensive. He helped me determine that the cost to have the job done right versus the benefit would not be worth the cost to me at this time. I appreciated his honesty.

The cost was reasonable and I am well satisfied with the work. The piled-stone foundation in this older home is affected by water differently than the block material that other waterproofers are mostly used to. J&D demonstrated their understanding of this and tailored their solution to the situation. The guarantee they offer helped convince me, in spite of my feelings that salesman Pat Kirby was somewhat abrasive. They have a quite reasonable financing option.

THEY DIDN'T WATERPROOF THE WINDOW WELL SO IT LEAKED. WE COULDN'T DECIDE WHO SHOULD HAVE TO PAY FOR IT. IN THE END THEY DID PAY. ALSO, DURING CONSTRUCTION, A REFRIGERATOR POWER LINE IN THE BASEMENT WAS HIT BY A NAIL, WE HAD TO HAVE SOMEONE ELSE COME.

NO REAL COMMENTS EXCEPT THAT I WOULD NOT TRY AND CONTACT J & D AGAIN FOR ANY WORK BECAUSE THEY DID NOT RESPOND TO MY FIRST REQUEST FOR AN ESTIMATE.

ED MEYER ARRIVED ON TIME FOR OUR SCHEDULED APPOINTMENT. HE OFFERED A SOLUTION FOR THE PROBLEMS THAT WE WERE WANTING REPAIRED. I DID NOT SELECT THEM BECAUSE I FELT THAT THEIR PRICE WAS TO HIGH AND THAT THEIR SOLUTION WAS NOT OF THE TYPE THAT I THOUGHT WAS CORRECT FOR MY SITUATION. WE DECIDED TO GO WITH ANOTHER COMPANY BECAUSE I FELT THAT AFTER INTERVIEWING MANY COMPANIES FOR THE JOB, THE ONE I SELECTED OFFERED MORE FOR THE MONEY SPENT. I DID LIKE THE WINDOW WELL SUN HOUSES THAT THEY HAD TO OFFER, HOWEVER I COULD NOT AFFORD THEM.

I CAN'T SAY ENOUGH GOOD THINGS ABOUT J.D. BASEMENT SYSTEMS. AFTER CONTACTING 4 OTHER COMPANIES IN THE PAST YEAR(1 OF WHOM TOLD ME I NEEDED A DEHUMIDIFIER AND THE OTHER THREE WHO WANTED TO DIG EITHER OUTSIDE OR INSIDE TO THE TUNE OF $4,500 TO $7,000), J.D. BASEMENT SYSTEMS GAVE ME THE SOLUTION THAT MADE THE MOST SENSE AND WAS THE MOST COST EFFECTIVE. THE SALESMAN (I BELIEVE HIS LAST NAME WAS KUHN), WAS FRIENDLY, PROFESSIONAL, HONEST AND KNOWLEDGEABLE. HIS SOLUTION (WITHOUT ME TELLING HIM MY THOUGHTS) WAS THE SAME AS MINE - RE-ROUTE THE GUTTERS AWAY FROM THE FOUNDATION AND PUT SEALANT ON THE WALLS. WORK WAS COMPLETED AS PROMISED. BASEMENT LEFT CLEAN AND ORGANIZED. IT HAS RAINED QUITE A BIT SINCE THE WORK WAS COMPLETED, AND MY BASEMENT IS COMPLETELY DRY. I WOULD HIGHLY RECOMMEND THIS COMPANY FOR ANY BASEMENT WATERPROOFING ISSUES ANY ANGIE'S LIST MEMBER MIGHT HAVE. YOU WON'T REGRET IT!

THE REP. THAT CAME WAS VERY FRIENDLY AND PLEASANT. I THOUGHT THEY WERE VERY EXPENSIVE. I CAN'T COMMENT ON THE QUALITY OF THE WORK BECAUSE I HAVE NO WAY OF TELLING. WE HAD TO CALL THEM TO COME BACK AND CLEAN UP SINCE WE WERE NOT SATISFIED. THEY DID COME BACK THE NEXT DAY. THEY GAVE US A THIRTY YEAR WARRANTY.

I THOUGHT THEY WERE PRETTY EFFICIENT AND THEY SEEMED PRETTY KNOWLEDGEABLE.

INITIALLY, WE HAD SOME MISUNDERSTANDINGS WITH J&D. WE DROPPED THE ISSUE FOR A WHILE BUT IT CAME UP AGAIN WHEN THEY CAME OUT TO DO A ROUTINE MAINTENANCE ON OUR TWO SUMP PUMPS. UPON HEARING THAT WE WERE NOT SATISFIED WITH THE PREVIOUS WORK, J&D PROMPTLY PURSUED THE ISSUE AND SCHEDULED THE REPAIR. WE APPRECIATED THEM RECTIFYING THE SITUATION.

J & D BASEMENT SYSTEMS DECLINED TO OFFER THEIR SERVICES FOR WORK UNDER A BASEMENT FLOOR SLAB, OR OFFER ALTERNATIVE SOLUTIONS.

HE WASN'T THE FRIENDLIEST OF PEOPLE. HE DID NOT GIVE ME A WRITTEN ESTIMATE WITH SPECIFICS LIKE OTHER COMPANIES. WHEN I INQUIRED ABOUT THE ESTIMATE HE SAID I SHOULD LOOK IT UP ON HIS WEB SITE .

THEY REVIEWED THE RECOMMENDATIONS THEY MADE ABOUT A WALL THEY DID NOT DO WORK ON WHEN THEY DID ONE WALL IN MY BASEMENT. THEY FELT THAT THE WALL WAS IN GOOD SHAPE, BUT WOULD BE HAPPY TO BRACE THE WALL THEY RECOMMENDED NO WORK ON TO PREVENT ISSUES IN THE FUTURE. THIS WAS DONE COMPLETELY UNDER WARRANTY.

VERY GOOD. GOOD COMMUNICATION THROUGHOUT PROJECT. TIMELY COMPLETION OF PROJECT.

FANTASTIC CONTACT BEFORE, DURING, AND AFTER THE WORK. LABORERS LEFT THE AREA PRETTY CLEAN. LABORERS, WHEN INSTALLING THE BRACES, ACCIDENTALLY DROVE A NAIL THROUGH THE WATER LINE FOR THE HOUSE. THEY REPAIRED THE WATER LINE AND CLEANED THE MESS. THEY FULLY ADMITTED THE ACCIDENT AND DISCLOSED SAME ON THE BILL OF SALE. KUDOS FOR HONESTY AND GETTING THE JOB DONE ON-TIME. HOWEVER, CONTACTING THE HOMEOWNER IMMEDIATELY AFTER AN ACCIDENT IS BEST, AS A COMPRESSION FITTING IS NOT THE BEST WAY TO REPAIR A BREACHED LINE. REPAIR OF WATER LINE WAS OF COURSE NO CHARGE, AND UNDER THE SAME WARRANTY SO I CANNOT COMPLAIN. :) PLACE LOOKS GREAT!

THE CREW DID A GREAT JOB, THEY ARRIVED ON TIME AND FINISHED THE PROJECT ON SCHEDULE.

SERVICE WAS GOOD, THEY WERE VERY CLEAN, PRICE BY THE FOOT.

WE HAD SEVERAL ESTIMATES, AND FOUND THESE PEOPLE TO BE THE MOST THOROUGH AND HONEST TO OUR ABILITY TO UNDERSTAND THE PROCESS. THEY TOOK THE TIME TO COME OUT A SECOND TIME AND WORK WITH US ON THE EXACT COST. THE WORKERS WERE CLEAN AND PROFESSIONAL, AND THE WALLS IN THE BASEMENT LOOK GREAT. THE YARD CREW DUG UP AND REPLACED THE BROKEN DRAIN PIPE IN THREATENING WEATHER, AND FILLED THE HOLE BACK IN. THE FOREMAN PROMISED TO RETURN TO BACK FILL AS NEEDED, BUT WE HAVE NOT SEEN HIM IN THREE MONTHS. WE TOOK CARE OF THAT WITHOUT TOO MUCH PROBLEM. WE WOULD CONSIDER THEM AGAIN IF WE NEEDED SOME STRUCTURAL OR DRAINAGE HELP.

THEY'RE FOLLOW UP AND SERVICE HAS BEEN TREMENDOUS, AND MY BASEMENT IS DRY A YEAR LATER!!!

THE PEOPLE WHO CAME WERE COURTEOUS AND PROFESSIONAL. THEY BROUGHT AND SET-UP THE EQUIPMENT WE NEEDED QUICKLY, CAME AND CHECKED ON THE PROGRESS OF THINGS DRYING OUT, AND THEN RETURNED AGAIN A FEW DAYS LATER TO PICK UP THE EQUIPMENT.

VERY PROMPT. DID WHAT THEY SAID THEY WOULD DO. PUT HUGE BEAMS IN BASEMENT. COVERED STAIRS W/PLASTIC. NO COMPLAINTS. PRICE REASONABLE.

I COULD NOT GET THE GUY OUT OF MY HOUSE QUICK ENOUGH. HE WAS GOING TO CHARGE ME $10,000 FOR A JOB THAT OTHERS WOULD DO FOR MUCH LESS. HE WAS BY FAR THE MOST EXPENSIVE OF THE THREE ESTIMATES THAT I HAD. I ALSO HAD ANOTHER COMPANY LOOK AT THE ESTIMATE THAT THEY GAVE ME AND THEY SIMPLY LAUGHED. HE WAS TRYING TO CHARGE ME FOR A NEW SUMP PUMP WHICH ANOTHER COMPANY SAID WAS NOT NECESSARY. THIS COMPANY CLAIMED THAT THEY LIKE TO USE THEIR OWN SUMP PUMPS. HE ALSO WANTED TO CHARGE FOR NEW WALL STRAPS. I FELT LIKE HE WAS JUST A SALESMAN AND I DEFINITELY WOULD NOT HIRE THEM IN THE FUTURE.

CONTACTED COMPANY AND SET UP APPOINTMENT FOR ESTIMATE. REPRESENTATIVE DIDN'T SHOW UP OR CALL. CONTACTED COMPANY AGAIN TO REPORT NO SHOW, BUT NEVER CALLED BACK.

IT HAS BEEN A VERY BAD EXPERIENCE. WE HAD TO HAVE ALL OF THE THINGS IN THE BASEMENT MOVED UPSTAIRS FOR A MONTH, WHICH THEY DIDN'T TELL US AT THE BEGINNING. THEY DEMANDED PAYMENT PRIOR TO COMPLETION OF THE JOB, WHICH WENT AGAINST THE CONTRACT. THERE WERE LOTS OF PROBLEMS WITH THE WORK THROUGHOUT THE ENTIRE PROCESS. THE FLOOR LOOKS TERRIBLE IN PARTS. THEY CLOGGED A DRAIN WITH CEMENT WHICH HAD TO BE REPAIRED AND THEY REPLACED OUR DOUBLE WASHTUB WITH A CHEAPER SINGLE FIBERGLAS TUB. THEY SCRATCHED UP THE FLOOR WHEN REPLACING THE TUB. WE PAID $9000 FOR A JOB THAT WE ARE VERY DISSATISFIED WITH. THE WORK DOES NOT LOOK GOOD AT ALL.

THEY WERE ON TIME AND POLITE. THE PRICE THEY GAVE ME WAS A LOT SMALLER THAN THE OTHER COMPANIES THAT I CALLED. MY ONLY CONCERN IS MY YARD. IT HAS A BROWN LINE DOWN THE MIDDLE(WHERE THE GRASS HAS DIED ) WHEN THEY PUT THE PIPE IN, BUT THE GUY TOLD ME THAT IT WOULD BE OK.

THEY THREW AWAY A BUSH WITHOUT CONSULTING ME. I WOULD HAVE RE PLANTED. THE WORK THEY DID WAS FINE.