R & G Water Systems, Inc.

water softener installer, well

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our Mission: One of our most precious resources is our ground water. At R & G Water Systems, we have been in this industry for over 40 years. We believe in preserving, conserving, and protecting this precious commodity. Our business is focused on providing our customers with quality equipment and workmanship at a fair price. Deal with us and you will not only buy a quality system, but will have us on your side. We would rather help you solve your problem than simply sell you unnecessary equipment.Is your water safe? Have you ever thought about what's in your water? Whether it's coming from your well or from the city's water treatment facility, it could be loaded with contaminants that may pose danger to you and your family's health, as well as your home's plumbing. We specialize in diagnosing and fixing various water quality issues from foul-smelling and bad-tasting water to water stain and bacterial contamination. You can have bottled-water quality in your home! Call for savings.

Business highlights

24 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 26-50 of 200 reviews

faithe b.
08/2018
5.0
All 5 stars

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


patrick m.
08/2018
5.0
I initially spoke to them around 4 p.m. and they were able to get out there by 5:30 that afternoon and replaced my well pump. The quick turnover was great as I have four small children and living without water makes life a lot more difficult. Great customer service with all of the representatives and technicians that I spoke with. I would highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mandi C.
08/2018
5.0
Thank you...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen F.
07/2018
5.0
Very professional, knowledgeable and friendly. Responded immediately to our request even though it was a weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Evan R.
07/2018
5.0
They called me almost immediately, found that we could wait till Monday for the service (saving on the weekend charges), the techs called when they were on their way, were on time, worked extremely hard to resolve the leak in the pipe from our wellhead to our home, and the price (for the amount of work they did) was reasonable. Very highly recommend R&G Water Systems!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$725

Kimberley P.
06/2018
4.5
Very nice people to work with.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louise D.
06/2018
5.0
I had another company for at least 15 years. They cancelled my appointment after they made it 3 times. This company came out immediately. I would highly recommend R & G. I will be a regular customer going forward. Great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louis M.
05/2018
5.0
This is an incredible company. Jack and Jeff (I think). They showed up on time. On a Sunday. On Mother's day! Needless to say my wife got a new well pump for a Mother's Day present. The expert tag team was personable and not only gave me a great product, but they gave me a great education about wells and well pumps. I strongly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,950

David W.
03/2018
5.0
On time. Gave a 10% discount for being a vet of US Navy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,580

Sharon S.
03/2018
5.0
Great company. Very responsive. Did a great job fixing an old system and keeping the cost reasonable. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Russell G.
02/2018
5.0
Great company to work with

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jeremy and Ashley B.
01/2018
5.0
Great service! Professional and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Roger E.
12/2017
5.0
Arrived on time and fixed my problem

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,600

Adam N.
12/2017
5.0
Everybody that I dealt with at R&G Water Systems was very professional, knowledgeable and courteous. They were proficient at diagnosing the problem my well system was having and addressed a few other concerns I had about performance and maintenance. I believe their prices are very competitive and the value was enough for me to have them perform the additional repairs. Through our conversations about the longevity of my systems, I plan on having them install an acid reducing system after the holidays and perhaps a water purification system for another project at a later time. I appreciate that they were able to send out help within 2 hours of my phone call and perform all of the repairs within a few more hours. I would highly recommend R&G Water Systems to anyone who has plumbing issues. Thank you to everybody who worked so hard to restore my well system to working order!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward C.
11/2017
5.0
These folks are competent, honest, reasonably priced and pleasant to deal with. The cheerful receptionist took some basic info from me and then immediately connected me to Rick, one of the owners. He was easy going and knowledgeable. The the workers politely introduced themselves as soon as they arrived and immediately started diagnosing the problem. They could see I was anxious (no water) and quickly assured me they'd restore the water before they left. They allowed me to observe the whole process and entertained and answered all of my questions. It was fun and educational! True to their word, I had my water flowing again when they left, and the cost was quite fair. I would use these folks again in a heartbeat. :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$546

David C.
11/2017
5.0
Great customer service, from the first phone call to the end of job. I wish every project on my farm that I've hired a company to do, was as professonal as R&G. Thank you gentlemen

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,550

Michael D.
11/2017
5.0
Great guys... they were courteous, professional and knew what they were doing. I would definitely recommend and hire again! Pricing was about what I would expect, and well worth the quality and service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Elizar M.
10/2017
5.0
They are very friendly, respectful and most especially their quick service and reliability is what I like the most.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

David R.
10/2017
5.0
Most other well places will nickle and dime you on "if needed," or miscellaneous fees that the company knows they will have to do but make the price look less by saying "if needed." R&G is upfront about their costs, no hidden fees, and in the end you pay around the same price, but they were honest and genuine from the start. Got a better deal with R&G on top of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paummi S.
09/2017
5.0
Rick was kind and patient with our late night weekend call. He and Mitch were professional during the job, answered our questions, and made us laugh. We had a well pump problem but it wasn't as expensive as I feared. I'd highly recommend R&G.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PI0141
Trade License Expiration
06/01/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
well

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

R & G Water Systems, Inc. accepts the following forms of payment: CreditCard
Yes, R & G Water Systems, Inc. offers free project estimates.
No, R & G Water Systems, Inc. does not offer eco-friendly accreditations.
No, R & G Water Systems, Inc. does not offer a senior discount.
Yes, R & G Water Systems, Inc. offers emergency services.
No, R & G Water Systems, Inc. does not offer warranties.

Contact information

1009 South Main Street, Hampstead, MD 21074

http://www.rgwater.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day