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Don Hoffacker’s Air Conditioning & Heating

Heating and Air Conditioning, Water Heaters, Wells and Pumps,

About us

In the summer of 1977, Don Hoffacker's Air Conditioning & Heating opened its doors to begin providing residents in Montgomery County with quality service and installations of new heating and cooling equipment. The firm seeks to employ only qualified individuals, who are continuously educated and trained on new products arriving on the residential market each year. We pride ourselves as a firm having been recognized time and again by local media, as well as a very prominent consumer organization, as a business providing service and installation procedures which are top rated for both price and quality.

Business highlights

48 years of trusted experience

Services we offer

Heat pumps, gas furnaces, humidifiers, air cleaners, water heaters, air conditioners, hybrid heat, duct fabrication & repair and geothermal.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 526-550 of 579 reviews

Abby C.
03/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: HVAC installation. I would absolutely use Don Hoffacker's again. The installation by went very well. They were timely, polite and cleaned up after themselves. They very patiently instructed me on how to operate the system. |Before purchasing I met with and received quotes from four other companies. Hoffacker's was the lowest cost for the system I wanted. In addition, they did not try to overwhelm me with information or talk down to me because I was a woman, which is something I experienced elsewhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Marlene E.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed wall board that was damaged when the new furnaces were put in.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Candace D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went well!
Description of Work: They inspected my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351

Aylin B.
01/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: Fall Maintenance of my heat pumps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced heat pump. Everything went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mark G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Leonard S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: semi annual maintainance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Hezekiah C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced one part and AC works perfectly now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Mike M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stephen T.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Darryl K.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New furnace. They were so good and professional that we changed our contract to them after being with our other service for 20 years. We have several people who also use them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Susan S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This is the second time that we used their service. Last year, they assisted us after we had a terrible experience with another firm. "Brian" came in to check our two systems. He returned this year for an annual check-up. We found "Brian" prompt, reliable, and well-qualified. Brian gives a detailed report of the check. The price is fair; they'll check one system for about $89. We do not have a contract with them--you don't save much by having one and it has an automatic renewal clause.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Cindy B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Prompt and efficient. Same day service. First company to call for all A/C and heating needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yun S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: annual maintain |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

David P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Tracy L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The tech did a great job and was able to do the job without charging me any extra than the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Christopher P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual A/C and HVAC maintenance and inspection. |They were on time, explained to me what he was doing, and fixed our A/C. | |Kept it simple and straightforward and delivered. Not much more to ask for that type of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
He did a thorough job.
Description of Work: I signed a one year contract to have my HVAC inspected two times. They performed the spring/summer inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John K.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The contractor for Pepco that installed a new thermostat didn't set it up correctly so that it wasn't turning on the compressor when heating the house. He identified that, requiring Pepco's contractor to come out and adjust the configuration.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$96

Julie K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Shawn H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service tech "Don" showed on time and got straight to work. Quickly identified the faulty part and also showed the insect (what was left of it) that caused the failure. Also performed the spring PM on my 2 zone system. Price for the PM seemed a little steep, however overall I'm very pleased with the service call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Michael M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: have purchased two air conditioners and a furnace from them and have been extremely satisfied with every thing they have done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

19703 Waters Rd, Germantown, MD 20874

donhoffacker.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Wells and Pumps,
Electrical,
Plumbing,
Drain Cleaning,
Exterior Painting,
Air Duct Cleaning,
Tree Service,
Heating Oil,
Energy Efficiency Auditing

FAQ

Don Hoffacker’s Air Conditioning & Heating is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 2:00 PM

Don Hoffacker’s Air Conditioning & Heating accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Don Hoffacker’s Air Conditioning & Heating offers free project estimates.
Yes, Don Hoffacker’s Air Conditioning & Heating offers eco-friendly accreditations.
No, Don Hoffacker’s Air Conditioning & Heating does not offer a senior discount.
No, Don Hoffacker’s Air Conditioning & Heating does not offer emergency services.
Yes, Don Hoffacker’s Air Conditioning & Heating offers warranties.
Don Hoffacker’s Air Conditioning & Heating offers the following services: Heat pumps, gas furnaces, humidifiers, air cleaners, water heaters, air conditioners, hybrid heat, duct fabrication & repair and geothermal.

Contact information

19703 Waters Rd, Germantown, MD 20874

donhoffacker.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 2:00 PM