Safe House

Paid more than expected, but still good price and they were thorough.

I had a very hard time getting a written estimate from this company. Then overcharged adding on things that were never discussed. The cleaning was not done with equipment that had a sweeping system. Just a big dry vac and small hand brush. The next day the furnace was checked it was filthy, Obviously it was not done correctly. I asked to talk to the owner and did not receive a call back. Only after I disputed the transaction did I get a call from the worker, not the owner. I insisted on speaking with the owner. He kept the worker on the phone and pitted us against one another on the work and the estimate. Very unprofessional.

Definitely recommend this company for your air ducts and dryer vent cleaning. Great pricing.

They were professional, and on time.

Just wow. Put in the request on home advisor at about 7:30am; 24-ft long dryer vent was cleaned by 1:30pm today. Responsive, and the crew was exceptionally knowledgeable and took time to explain to me what they were doing. having not had this done yet, the cost for an hour of work seemed a bit on the high side, but I really had no idea what this would cost to begin with. and, given the lightning fast reaction time, happy to pay it. will have them back to our whole duct system in the spring.

They called me an hour before they arrive on time. Introduced themselves and explained to me the work to do. Then they got down to business. Upon completion of their job, I went and checked after them and expressed my concerns about the job they performed. They agreed to go back with me and clean again the floor vents without arguing but a bit reluctant. In the end, I was satisfied and thanked them.

Awesome company! They were on time and very professional. They recommended things I needed for my home.

They were punctual and professional. The service went well.

Easy to work with! Did the job!

I used them for both of my homes. Very thorough and quick. Great value for the $.

The tech was earnest but not very experienced. He did stick with it to good completion.

Professional, explained the entire process, showed me how to install the filter in the furnace, everything was clean and neat when they left.

The guys that came out were very nice and friendly but we ended up canceling the service because they did not have the right equipment to clean all the ducts. Some of our supply vents are narrower and they did not have attachments that can fit in order to clean them. The price they gave me was very competitive and that is why we decided to go with them but we ended up losing our time and had to wait another couple of days to find a different company.

They contacted me and resolve issue.

Professional, honest, priced right

Work was done efficiently and effectively. Cleaned up after themselves. The cleaning made a huge difference in the output of air through our supply vents.

individual who showed up to the work was very polite, friendly, efficient, careful with equipment and attention to not creating a mess while cleaning. Did a great job in a reasonable amount of time

They will pressure you to go with a more expensive option.

This is the first time I have ever had my air ducts clean, so I don't have anything to gauge service by but I tried to get a clue about add on services before they arrived (after reading reviews) and was pretty much told it was rare to have add on's. After only a few minutes I it was strongly suggested I add on a brush service to the cleaning - which was fine since the 70 yr old vents had never been cleaned. Later it was strongly suggested I have them sanitized due to rust and mold in my furnace- The furnace cleaner had just been out and said everything was looking fine. Other than some dust and cobwebs under the furnace housing I could not see rust or mold. The man was prompt, courteous and the vents looked spotless once he was done.

The company responded within 15 minutes after I opened the progect, and have arrived within 1 hour after, did a great job, and were done in about 2 hours. One thing to remember is to keep one filter installed at the blower compartment. The technicians will need that filter to trap the debris. I am not sure why they do not bring a filter with them in case the owner removed theirs, but I understand different houses have different filters, and they cannot carry spare filters of all possible sizes with them, so it is understandable.

The company sent a sub-contractor who had a very aggressive and abrasive style. He was very abrupt and kept on adding charges for extras without proper explanation or justification. For an initial duct cleaning for $189 to which I had agreed, I ended up with a $540 payment! I felt cheated to say the least!

The price quoted wound up being $160.00 more because their quote supposedly only covered the vents not returns. I thought it was all part of the same system.

Very informative, gave recommendations for frequency of treatment and tips to reduce dust. Reasonable prices for services.