James A Wheat & Sons Inc

We were happy with the work he did.

They are prompt and their quality is very high. Everybody who worked with us is very pleasant and very careful. Their price is average.

They did a good job. They came promptly on short notice. They were a little messy while here, with the drains there is always the black ooze that comes with it that they got in a few places. They did a partial clean up and I had to go over a few spots. They were able to fix the problem which had been troublesome for some time. I was relieved that they fixed the problem. I would use them again.

This company's service was punctual, efficient, and effective.

The pipes ended up breaking on Thanksgiving. I had to pay them again to come out since I would only be running on septic and well. I was upset that we had to pay them in additon to the $3000 for the repair work that they did not do correctly. I would never have them back in my house again.

The work they did worked out fine. I regard them favorably and would use them again if I needed that type of work done. I would also recommend them.

I was very pleased with the job they did and also with the people they sent to do the job. I don't have any complaints about them at all and have since used them for other plumbing jobs.

What I liked is that they had a printed list of what they recommended and what the prices were. They're getting ready to come back out on Thursday to do the work. I was really impressed that they were able to do the work in the hail!

They told me the blower needed to be replaced. They quoted me $1000.00, but after I researched the price I found I should not pay over $500.00. I addressed this with them and only then did they lower the price to $700.00. I was having company so I was forced to have them do the work.

They just do what they're supposed to do and I don't need to complain and spend time with them. I have no idea what other people charge, but they seem reasonable. I was satisfied with their work.

We use them just to have a plumber when I need it. We also use them for heating and AC maintenance. I believe I pay more than the service warrants.

Tom Scamordella was the plumber assigned to help me. He was professional, caring, and an expert plumber. He educated me on several other home plumbing maintenance items while he was there. I appreciated his care and expertise.

We use James A Wheat & Sons a lot. For simple jobs, their quality can be uneven, and several have had to be redone. However, on a major job last year, they were superb. The pipe connecting the water from the county line to the line inside of our house was corroded and was restricting the water flow into our house. (Our house is 72 years old and maybe the pipe was, too). The company had to dig six feet down and about 45 feet over to reach the outside wall where the pipe being replaced met the pipe going into the house. Because of the vegetation in the yard, no heavy equipment could be used, and all the digging was done by hand. The men doing the digging had to dig under a 4' high stone wall, under slate stairs that run in front of the house, and between the bushes planted next to the house. They could not have worked harder, and they were careful not to damage the wall, the stairs, or the bushes. I know I drove them crazy insisting they tell me, before the work began, every detail about how they planned to do the job, and reiterating over and over that I didn't want any damage to the stone wall or the stairs. Inside the house, the pipe to which the new pipe connected was behind wallboard in a guest room. They removed as little of the wallboard as possible in order to get the new pipe connected, meaning an easy repair for us. We got our water pressure back and it was money well spent. I would heartily recommend this company for a major job like this. One thing you must NOT do, however, is assume that the sales person will communicate your concerns to the team who will do the job. Before the work began, I called the company to ask what they knew about my concerns. It turns out that the sales person had not communicated any of them to the team. The woman who answered the phone (sorry I can't remember her name) was EXTREMELY helpful, listened very well, and assured me she would relay my concerns to the team. And judging from the outcome, she must have. A few things threatened to go wrong during the week-long job. When this happened, I called the company, and they sent out a senior person to supervise the job. I recommend James A Wheat for this major type of job, with the caveat that you need to clearly communicate your expectations, understand the details of what they plan to do, agree with their plan (or negotiate changes), and then monitor the work while in progress.

We were very pleased. They were on time for doing the work, the person they sent was very nice, he wore boots in the house and was very careful to not mess anything up and he answered all my question.

They were prompt and clean. They were very respectful of our home. I would recommend them and use them again in the future. They were very courteous. They were very competent.

Overall, well. Had hot water all weekend, though the heater stopped working sometime late Sunday and I had to have them come out again Monday morning. Tim worked on it a bit more and was unable to resolve the problem himself so he suggested calling an electrician. They suggested an electrician they had used before, but they couldn't come out until the next day so I called another electrician who resolved the problems with my electrical panel. Once that was fixed, the heater worked fine. I would have preferred they be able to handle it in-house. I have no clue as to whether I paid too much. I wanted a quick turn around so I didn't get any other quotes (aside from one other company who said they couldn't even do it the following week so didn't even give me a quote). On the plumbing side, Tim did excellent work.

Excellent service, the service rep was someone who had previously serviced my A/C and heating unit and I was comfortable in his ability and technical skills, he was also friendly and very knowledgeable. My only complaint was that the company wants you to sign and pay for a "service contract" good for basically two inspections a year, one for heat and one for A/C. Everything that they "find" is then extra and above and beyond the cost of the service agreement. You are basically paying for an inspection for them to then tell you what you need - I felt it was a great opportunity for them to do a sales pitch, but the rep was not overly aggressive, just told me to call me if we changed our minds or if something stopped working and they would then come out. I really appreciated not being hassled or pressure to repair/purchase anything on the spot except for the two items I chose(replacement of filters) however, I do think that is a transparent business model and I don't really like that.

They are very thorough. If it wasn t for them, I would never know what was going on with my heating and air conditioning. They always call me to remind me of the times that they are going to come out for the annual check up.

I would recommend their service to other people. I have always been very satisfied with how they have taken care of our heating and cooling system. In the past, they did some general repairs on the system, and so I trust them to continue taking care of it for years to come.

We used to be very happy with the plumber they sent out and the work that was done. Something must have happened because our new plumber was not very good and we were not happy with the work performed. We are now in the process of looking for a new plumber.

The technician told me I could either replace the fan motor or the entire furnace, as it's an older unit. After giving an estimate of $715 to replace the motor, he took the unit outside. Soon, he came back in and told me he did not have the correct tool to remove the motor, and since the furnace was old, the entire unit would need to be replaced. He gave me estimates ranging from $3900 to $5800 for a new furnace. I thanked him and asked that he leave and have a nice day. The cost was $125 for the 'diagnostic' fee. The next day I had a different company come to look at the fan. He told me that my run capacitor was bad. He replaced the run capacitor and hooked the blower fan back to the furnace. Everything worked perfectly. Total charge for the repair from the second company: $118.75. Though the second company said I would eventually want a new furnace, he told me there was no problem with the one that I have and that it may last for quite a few years more.

They replaced it with a Delta and it is working really well. He descended the plumber that had come out from another company. He was very professional.

The serviceman arrived on time (we called early a.m. on the scheduled date to find out where we were on that day's schedule), inspected the thermostat inside and the compressor outside. He wrote up a report and recommendations -- our system is old and Wheat suggested several possible replacement models at different prices, if we wanted to do a replacement this year.

Salesman & installers were professional, courteous, & very accommodating of my pets & small children. Salesman stayed in touch through entire process, checking in during work & after it was completed- nice customer service! After installation, return was too loud; they came right out & installed a second return and that fixed the problem (no charge). A couple minor inconveniences: I don't like where they put the thermostat. Also, miscommunication on pipe installation, they offered several solutions and let me choose the one that suited me best. They did consult me on vent and return placement. Bid was best by thousands of dollars. I would definitely work with them again- minor issues well worth the cost savings, and the salesman and installers were terrific.

They were responsive, professional, prompt, and reasonable. I signed up for their maintenance agreement, which they honored well. I'd recommend them to everyone!