James A Wheat & Sons Inc

They diagnosed the problem and saved me thousands of dollars. The technician did great work and was very thorough. I will use them again!

Company made prompt visit to view in order to issue an estimate. However, they never issued said estimate as promised (several times).

Arrived at the time specified, very professional appearance and respectful. Went straight to work diagnosed the problem and fixed it. We have been using another company and we are very glad we switched

Very professional on the phone. Super fast reply, but was outside of the service area, so was unable to try the actual service. But first impression was great!

Through inspection of about 2 hours. The tech Jose orally told me his recommendations with no pressure to buy. he followed up with them in email. he was credible and professional.

The work they completed at each visit was great . The prices are fair and each technician I meet is as friendly and nice as the next! They go above and beyond to make the homeowner happy. Highly recommend calling James A Wheat for your plumbing needs!

The plumber showed up on time, check everything out, understood that i'm mostly a do-it-yourselfer, and only quoted some upgrades that he understood i would not do myself. i appreciate that he didn't quote simple things that I could do myself. On time, very professional as he moved around the house, careful not to disturb other family members.

It went fine. I purchased the coupon over the weekend and I received a call Monday morning inquiring about the address. James A. Wheat services Washington, DC however, they don't service my particular area.

The repairman was very polite and punctual, and he used "booties" to protect my floors. He was very thorough in approaching the problem and in fixing the problem. He laid out my options and the cost very well. He also cleaned up thoroughly before he left.

The plumber who came out was absolutely professional and very, very helpful. He discussed every aspect as we went through the house, and even gave me tips for potentially saving money. The special deal for $75 was a great price, the only reason I graded this provider as a "B" for price was because the quote to put in a toilet was $440 (if I bought the toilet myself - nearly $1000 for a plumber-supplied toilet!), and over $320 to put in a drain ("pop-up") assembly in a sink. I just find these prices a little high, but to be fair, I don't have other estimates to compare them to. This provider offers a one-year maintenance contract ($135), and if you purchase that you do actually get $15 off all other repairs, so in certain cases it can be well worth the price. Overall, I was very pleased with the service I received.

Natural gas hot water heater was 12 years old and finally gave out completely, although not without spewing hot water all over the basement first. Called Wheat and Sons. They sent a team within two hours, and the whole job was done by the end of the day. They were considerate and cleaned up after themselves very well. We were quite happy with the speed of the response. The overall cost was in the $2500 range, which was probably a bit on the high side, but considering the short turnaround time, it was definitely worth it. The only downside came when the Montgomery county inspector came out to check the plumbing and gas work the next week. The job failed initially because the updraft and chimney were too large of a diameter to be within code standards. There was potential for condensation, which leads to cracking which could lead to pooling of the gas and a catastrophic event (however unlikely). Wheat sent a different team back and there was an additional cost to run a chimney liner which was to code and rested inside the existing flue. The extra cost was on the order of $500. The Wheat rep said that their first plumber/gas tech should have caught that, and they were very apologetic, but they still charged us for what seemed the full price of work. Again, quick response, got it fixed, overall safety were all important factors that kept us happy with the company overall. I think that the quality of the work as it was done deserved an A, but couldnt justify that given the initial mistake they made regarding the chimney. It seems like this was a pretty common condition and one that could have been caught sooner.

He was here very punctually within the half hour window he gave me. He did exactly what I had expected and wanted. He gave me great advice and referred me back to Angie's List so I could purchase the coupon again in the future, which saves me money. He was very professional and knowledgable. He was able to schedule the follow up appointment for the exact time I wanted.

The overall impression was good. It was a minor faucet repair in the master suite bathroom and we have not had any issues with the faucet since they fixed it.

They were good to work with. They did exactly what I needed and it was satisfactory. Their prices were fair. This was my first time using their service and they were very professional. There were no issues with the service. They were on time and did a good job.

Everything went fine. I have used them a number of times and have always been well satisfied. They provide a good service at a competitive price. They are professional and seem knowledgable which is most important.

The plumber arrived on time and assessed the problem. He returned the next day with an assistant. The leak was particularly difficult to locate and repair as it was in a very inaccessible place tucked adjacent to an outside wall and practically hidden in the ceiling. Nevertheless, both plumbers worked expeditiously, found the pinhole leak, cut out the offending copper line, and replaced it with a new line. Both were very professional and courteous. I would not hesitate to use John Wheat and Sons for any plumbing needs in the future. I was also quite pleasantly surprised by the price of the repair, which I thought would be much higher based on how difficult it was to make the repair.

We had originally requested an afternoon appointment but when our timeframe changed, the James A. Wheat technician was able to adjust his schedule and accommodate our request. He called ahead to confirm his new arrival time and he arrived promptly. In the ten years that I have been a Wheat customer this is exactly the kind of service I has kept me coming back year after year. I highly recommend the "Eagle" Maintenance Agreement because it ensures that small problems are caught before they become major difficulties. This has helped to save a great deal in money. comfort and safety. From checking our gas fireplace, to our air conditioner to heat and hot water I count on the well-trained technicians from James A. Wheat and Sons to "have my back"!

Very happy with what they have done so far.

They were very expensive, but they were highly responsive and did excellent work. In addition, they were respectful of the house and didn't leave a mess which we appreciated.

Provider was great! The technician arrived on time and was very courteous. He went over his inspection assessment and my options for potential repairs. Based on his recommendations, I scheduled a second appointment to have a new main shutoff valve installed. The same technician did the repairs and again was very prompt and courteous and completed the repair quickly and with no issues.

Service provider was great! The technician arrived on time and was very courteous. I was working from home that day and at times I almost forgot he was there! He provided a detailed assessment of the inspection and helped me set up an appointment to have another technician come out and provide a HVAC replacement quote.

We had purchased a big deal for the service. They came on time and they were very pleasant. They didn't find any problems. They were professional, they came and they did the job. The price of the big deal was okay.

I purchased a big deal from for this company, only to find out that they did not service my area. With that, the provider actually noted the discrepancy before I did and proactively reached out to me within hours to let me know that they would not be able to provide services at my address. They were extremely proactive, friendly, and attentive to my purchase of the big deal coupon for their services, and they left me with a great first impression. If I could use them, I would! Customer service was superb.

First the good. The dispatch was very quick and professional. The serviceman arrived promptly as promised! The "work" was done in less than 5 minutes. Now the not so good. Over the phone I was quoted a $35 travel charge to look at the water heater and assess any repairs that need to be made. After that serviceman was supposed to discuss the repairs with me. Here is where it got weird. There was nothing wrong with the was nothing wrong with the water heater. After the serviceman literally turned it on, I was charged $128. When asked about the nature of a charge I was told that it was, and I quote, AN EXPENSIVE LESSON for me. When I called the manager the next day I was told that they performed diagnostic and that 128 was their rate. When I protested they reduced the charge in 1/2. You can draw your own conclusions. I would recommend them and use again, but I would make sure that anything money related be quoted in advance. Good Luck.

I bought the $75 Big Deal coupon because I suspected a leak. My water bill had nearly doubled and I had not dramatically changed my usage. Tim was punctual, thorough, and neat. He always wore plastic booties inside and explained what he was doing step by step. it was very useful to have my water heater flushed as it is old, but I learned that they do not empty the whole 40 gallon tank, but just take a few gallons out, which is supposed to be enough to catch the sediment. Would have had more peace of mind if the entire things were flushed, but maybe a few gallons is sufficient. Tim also found issues with two of my toilets that were slowly leaking, which was probably why my water bill had spiked. The suggested first course of action was to replace the flappers on two of the toilets. The first flapper was $133 and the second $69, and I had $50 off from the coupon. These are pretty steep prices to replace flappers, which is an easy and cheap DIY job. But I was in no mood to mess around with the toilets so I had Time do the work. He then rechecked for leaks and one of the toilets was still leaking. Tim gave me some options, but it's an old toilet and probably should just be replaced. The cost for that was very high; $925, including toilet. All in all, I think this is a good company that is not trying to scam you. I've bought coupons for inspections of A/Cs etc., and the companies clearly just use it as an opportunity to say that you have to do major, costly repairs. Tim did say I had to replace the water heater to the tune of over $2000, but I believe he was on the up and up because the heater is from the 1980s. The price was around $2500, which I cannot comment on because I haven't done any comparison shopping. Lastly, I received an email with a list of recommendations. Their prices were high, but they had a few options to apply discounts. My sense is that they would do good quality work, but the prices at the moment are out of my budget. I also appreciated that at the end of their recommendation write-up, they have a disclaimer saying that their recs do not mean your plumbing will fail if you don't do the work. I really appreciated that. Usually, companies say, you have to replace an entire system ASAP for thousands of dollars or else your whole house will burn down tomorrow. All in all, a good experience; I had a good sense of their work, which is pricey, but they don't push the hard sell on you. Thank you!