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James A Wheat & Sons Inc

Heating and Air Conditioning, Plumbing, Fireplaces,

About us

Our company is family owned & operated. This statement can mean several things to different people. Let us tell you what that statement means to us. Not only are we family owned and operated, the company name is our name. When we provide services for you, we are attaching our personal name to that service. Therefore, we put special attention to each job because our own name is on it. When we say family, we mean family. Our employees are part of that family. Honest, hardworking, always striving to give you the plumbing, heating or cooling service you deserve. Each technician is either in training to reach his or her certification or is already licensed and continuing his education. You can never have over-trained mechanics. Our company is ''just the right size." We are small enough to know your name, but large enough to handle any problem you have. Our company is growing but at our own pace; keeping track of who and where we came from to make sure you get your plumbing, heating and cooling services whenever you need us rather than having to wait for weeks just to schedule an appointment. Additional phones - (301) 670-1944, (240) 399-5051, (877) 494-3287. Additional contact name - Debbie DiMonte. Fax: (301) 670-0405

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & HVAC - Repairs, Service, Installation & Sales. Bath Remodeling. Gas Fireplaces. Air Purification. Duct Cleaning. Back-Flow Protection. Energy Audits. Whole Home Diagnostics.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
6%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 251-275 of 753 reviews

Patricia M.
02/2014
5.0
gas logs
  + -1 more
As usual, the service tech was professional and did a good job.
Description of Work: In December, they did an annual safety check on the gas log set that they installed a couple of years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Anne C.
02/2014
5.0
air duct cleaning
  + -1 more
System had a strange message the next day, but they came back and checked it for free.
Description of Work: Winter check up. Generally went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey C.
02/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I've used James A. Wheat & Sons for years for all plumbing and HVAC--including installation of Carrier systems--and have been completely satisfied with their company. The Eagle agreements for the two areas are well worth it.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison S.
02/2014
5.0
plumbing, water heater repair
  + 0 more
Very well. They also helped me with shutting off water supply to hoses outside - important with the temps we had later in the week. Good recommendations, very practical.
Description of Work: AL coupon for water heater flush and house inspection was a great deal ($75). I had then fix a running toilet and look at some other issues in the house as well. Got same day quotes electronically, with details including fixture replacements owner-provided, company-provided, and with/without service plan so I could see options for cost saving. Made good recommendations on replacement fixtures and timelines without pushing a sale. Professional, courteous. I am having them back for a follow up visit. One repair resulted in a drip a week later - they were prompt in scheduling call back to check it out. Charge for replacing full valve in toilet was $152.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Eva V.
01/2014
3.0
plumbing
  + -1 more
They did not know how to install the faucet so I had to buy a new one and then I got it installed by somebody else. It was leaking after they fixed it so I had to buy another one. It was a father son team; the father was great but the son not so much. They didn’t come out like for a year and I had to call them three times. They were professional and friendly but didn’t know what they were doing.
Description of Work: I purchased a big deal for James A Wheat & Sons Inc to fix a bathroom faucet. They fixed a drain in my other bathroom.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


joan R.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I do all my havoc and electrical with this company-- have been for 14 years & they are always responsive-- & the technicians coming to service have been at my place many times before saying to me that M & Sons retain their talent.
Description of Work: Re jumped my generator & taught me another aspect I need to know about it for future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FRANK Y.
01/2014
5.0
plumbing
  + -1 more
It went very well. They offered excellent advice on water pressure issues.
Description of Work: Annual plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman L.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Reliable, good workmanship, and reasonable.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken M.
01/2014
5.0
plumbing
  + -1 more
I have an Eagle plan which provides emergency services when needed 24:7 365 - This is the second time in 5 years I have had an emergence and they are 2 for 2 in saving me great aggravation. Ken
Description of Work: Frozen burst pipes. Called at 7:30pm on Monday evening and someone was there the next day with everything fixed before 4pm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul L.
01/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
The plumber showed up promptly, and he wore those little blue booties as not to soil the carpets. Did a good job on the flush, and provided some useful advice. Suggested some options without over-selling and was honest about those options. We have a lot of scale in our area so the flush is cheap insurance against not having to replace a water heater every 2-3 years. This is the second time we've used this contractor so yes, we'd continue using them.
Description of Work: Plumbing inspection, water heater flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lawrence S.
01/2014
2.0
heating & air conditioning/hvac
  + -1 more
Their lowest estimate was several thousand dollars more than what I ultimately paid to another provider. When the other provider got my old equipment back to his shop, he tested the furnace and found it to be in perfect working condition. I had been a loyal customer with Wheat, even paying for the annual service contracts. I felt betrayed. I sent them a letter explaining how I felt that they tried to swindle me, but they never responded.
Description of Work: They "condemned" my furnace for having a broken heat exchanger and then tried to sell me new equipment. They had me put on some sort of mumbo-jumbo goggles and shined a light into the furnace to show a "leak." They showed me several options for a new HVAC system.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from James A Wheat & Sons Inc
We use a ultraviolet water solution to spray on heat exchangers. If you can see the traces of the colored water on the other side of the heat exchangers, there is a crack. It's impossible for water to "come through" the heat exchanger and there not be a crack. We have the goggles to help see the colored water because you are looking up into a dark heat exchanger. You state we showed you the leak, that means there was a crack. We have no record of a letter from you. Unfortunately in our industry there are many companies that do not have access to good test tools and equipment to test heat exchangers, it is not cheap. If we ever run into a situation where we find and crack and have another company state there is none. We will return and meet with you and the other company if necessary and show you the crack. If there is none, we refund you not only our service call, but the service call from the other company. We have done this more than fifteen times. We have never had to refund anyone. This is because the dye method only shows up if there is a crack. It's a proven process that as you indicate we showed you on the job site. Michael Wheat

Wayne L.
01/2014
5.0
energy audit
  + -1 more
The door was metal and the side panels were beveled glass upper and metal lower. The door had solid brass fixtures and a programmable lock. It was pricey but a quality job.
Description of Work: Installed a front door with side panels.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

MARTIN K.
01/2014
3.0
fireplaces
  + -1 more
They sent a message via Rapid Connect. I called them because I hadn't heard from them and they said "You call us." They stated they could not get me in until February and I wouldn't have chosen this deal had I known that. I have gotten a refund and purchased another deal with another provider.
Description of Work: I purchased a Big Deal for $99 for Gas Log Fireplace Tune-Up, Cleaning & Inspection.
Rating CategoryRating out of 5
$99

Alexandra M.
01/2014
4.0
gas logs
  + -1 more
Cleaned gas logs- estimated cost of heat diverter. repaired gas fireplace last spring &, under contract, came back to inspect and check out operations late last year. Spent a lot of time trying to sell other services and, when estimate came in, it was high and they hadn't estimated what I had asked them to. So, verbally they gave me an estimate on that and, in my opinion, it was grossly over priced.
Description of Work: I used James A Wheat & Sons Inc.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$180

Dar-Tzen P.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
My air condition was leaking so I found James A Wheat & Sons Inc from the Angieslist to fix the problem. The technician came on time. He cleaned up the water drainage pipe that fixed the problem. He also checked the heat pump and found that one of the capacitor was dead and the remaining one was under its capacity. So I replaced both capacitors at cost of $160, which I though a little pricy. However, their service was good. I will use them again.
Description of Work: Reguar maintenance of the cooling system and replace the electrical capacitor of the heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Josh R.
01/2014
1.0
plumbing
  + -1 more
$35 to come out an diagnose my problem are you kidding? Most plumbers would be happy to give you a quote for free so that you use their services. At least tell me you are going to charge me before you send someone out, that's the real issue. I think this company is out to rip people off honestly. The issue we had was with our toilet and they gave us a ridiculous quote for installing a new one. Before the plumber left he also tried to sell us all these packages for them to come an do routine inspections. Now I get it, we're young and first time homeowners, so sure, it's an opportune time to try and take advantage of us. We weren't fooled. They came out quickly and the guy seemed nice enough, but that's really the only positive thing I can say... Be careful, the positive reviews could be because they are giving discounts to the folks who give them an A rating. Shame on you BTW if you're one of those people, good reviews on AngiesList should actually be for good hardworking companies not to just save $20!
Description of Work: Came to diagnose leak

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$35

Response from James A Wheat & Sons Inc
On 9/23/2013 you called for a leak in the ceiling. We arrived at the home within hours to determine the cause of a leak in the ceiling and provide pricing for any repairs necessary. We do charge for this service. We charge a small travel fee of $35. We waive this fee should you have us perform any of the services we recommend to repair your problem. I do not know of many industries that are willing to drive a fully stocked truck with a licensed certified technician to your home to diagnose a problem, provide you options and pricing for free. We do offer free estimates for things such as bathroom remodeling, sewer or water service replacements. There is a big difference between the two request. I again reiterate that we even waive the $35 fee upon acceptance of any of the suggested repairs. Here are the specific notes for your job - Found it looked to be a wax ring issue, went into the powder room on the first floor and found the leak is coming from around the fill valve where it goes through the toilet tank. I gave pricing on installing a new fill valve, owner is getting a new toilet. I told the owner to get all the water out of the toilet tank, and do not use it. Also gave a estimate on installing owner provided toilets, owner did not want to go with a ea as of now. We provided you a repair option and replacement option. It's understandable that you did not want to pay for these services. Many customers think they can perform all kinds of plumbing repairs. "Big Box" stores make a living on it. However, we gave you a range of options that came with a range of pricing that is fair for our industry. We even gave you advice on how to handle the job and prevent further ceiling damage until you made the repair. All for $35. We have hundreds of reviews. Very accurate reviews of our company. Most of our reviews indicate that we give the best customer service in town. Professional, Punctual, Responsive, always great comments about our technicians. It's not uncommon to see a lower rating in our pricing. We do not market ourselves to be cheap. I don't know of many plumbing or heating/air conditioning companies that send email confirmations, call ahead phone calls, options for every repair, emailed clear invoices you can read all from certified drug free technicians. We are not a small one man shop with one man shop pricing. We are a full service company that is always available and ready to meet your needs. Your own review included two A's and a B. Our pricing is fair, it's not cheap. Our service is top notch, I don't think you can find much better. In our email to you after the job, we clearly state if you have any problems with the job to please contact me directly. We have a 100% satisfaction guarantee. 100% satisfaction guarantee that if you are not happy to contact me and I will make it "right"! I have informed my office to refund you the $35. You have never requested this or contacted me or the office to state you were not happy. Again - I have left my email and personal cell phone on this website many times. If you ever have a concern about a job we have performed, get in touch with me directly. If you want a company that will bend over backwards to provide you the best service in town, provide the best materials available, and stand behind their work, call us. Michael Wheat 301.343.0919 cell 301.670.1944 office mwheat@wheatandsons.com

Christopher H.
01/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
I bought the Angie's List inspection for $75 with a $50 credit. I was very impressed with the professionalism displayed and the thoroughness of the plumber. He was very polite and kept the work area very clean. My only complaint was the prices for repairs. A auger in the toilet, 10mins and a $50 tool, to remove a clog was $180 and replacing the flapper, which took 5 mins and a $10 part, was $70. I was so impressed with the plumber that I paid it, but I will handle it myself next time.
Description of Work: Inspected all plumbing fixtures, unclogged a toilet, replaced a flapper, recommended other repairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

SANDRA C.
01/2014
5.0
plumbing
  + -1 more
Been a Wheat customer for 20 yrs. I purchase Eagle Agreements: twice a year onsite checkups of HVAC and Plumbing catch potential problems early. Repairs are always well done. Though not the least expensive company, Wheat delivers prompt quality service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jean D.
01/2014
5.0
plumbing, water heater repair
  + 0 more
and am always very pleased with the service.
Description of Work: I have used this company for my plumbing and water heater needs for several years

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

THOMAS H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Provided excellent analysis and recommendations to improve AC efficiency.
Description of Work: Check AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cathy ann K.
01/2014
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
I refer them to all of my real estate clients too.
Description of Work: I have a maintenance contract with them. The most recent check up included inspection of our two zoned furnace an heat pump, replaced media filters and inspected gas fire logs. There was a replacement of controls for the fire place.I have my system checked every six months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Michael H.
12/2013
5.0
electrician
  + -1 more
Replaced refrigerator circuit board.
Description of Work: I used JAMES A WHEAT AND SONS INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

jean K.
12/2013
5.0
fireplaces, gas logs
  + 0 more
I had a gas furnace, stove and water heater already so gas pipe was already running through my crawl space. It took 2 men several hours to connect the new gas logs to the available gas lines in the crawl space. Roughly, the cost of the log set was about $100 and the installation was another $1500. The cost was well worth it as I use the gas fireplace almost every cold night in the fall and winter. |The fire itself looks great with a nice flame. The technicians from James Wheat were professional and neat. Since my fire was installed I have purchased a yearly maintenance contract and they come and tune everything up, check the carbon monoxide emissions etc. The yearly maintenance contract costs $100. It is easy to schedule the maintenance and they have always been on time. Once, I had a part that failed and that was also covered by the maintenance agreement. That instance was the only time that I was frustrated since the part took a while to arrive. However, they came and installed it as soon as it arrived. Overall, I am very satisfied with their service.
Description of Work: I bought a gaslog fire insert from James Wheat about 3 years ago. I visited their show room and selected a gas log set. I then scheduled the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John V.
12/2013
5.0
fireplaces
  + -1 more
Service technician, Eugene Addo was very professional, knowledgeable and very complete in checking the operation of every aspect of fireplace components and its operation.
Description of Work: Annual inspection of a natural gas fireplace, with a service contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Paul P.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technicians came on 12/4 to determine the problem, ordered the necessary parts and returned during some bad weather to make the installation of the new parts to the heat pump outside our home. I gave them two large umbrellas to use and that allowed them to work quickly to perform the needed repairs. They were great.
Description of Work: Inspected the heat pump, found defective part and replaced it so the unit now functions perfectly, the defrost cycle runs as specified.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

7834 Beechcraft Ave, Gaithersburg, MD 20879

http://www.wheatandsons.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Fireplaces,
Gas Logs,
Water Heaters,
Drain Cleaning,
Electrical,
Wells and Pumps,
Chimney Sweep,
Air Duct Cleaning,
Natural Gas Lines,
Insulation

FAQ

James A Wheat & Sons Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

James A Wheat & Sons Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, James A Wheat & Sons Inc does not offer free project estimates.
Yes, James A Wheat & Sons Inc offers eco-friendly accreditations.
Yes, James A Wheat & Sons Inc offers a 10% senior discount.
Yes, James A Wheat & Sons Inc offers emergency services.
Yes, James A Wheat & Sons Inc offers warranties.
James A Wheat & Sons Inc offers the following services: Plumbing & HVAC - Repairs, Service, Installation & Sales. Bath Remodeling. Gas Fireplaces. Air Purification. Duct Cleaning. Back-Flow Protection. Energy Audits. Whole Home Diagnostics.

Contact information

7834 Beechcraft Ave, Gaithersburg, MD 20879

http://www.wheatandsons.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM